DATA DISPLAY GROUP

Manual
ArtistaNET
Hardware
Installation & Setup

Version 1.0

24.06.2009

The information contained in this document has been carefully researched and is, to the best
of our knowledge, accurate. However, we assume no liability for any product failures or
damages, immediate or consequential, resulting from the use of the information provided
herein. Our products are not intended for use in systems in which failures of product could
result in personal injury. All trademarks mentioned herein are property of their respective
owners. All specifications are subject to change without notice.
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Table of Contents
1 Revision History ............................................................................................................................ 3

2 Hardware Setup ............................................................................................................................ 4

3 Artista Driver Installation ........................................................................................................... 5

4 Artista SDK installation ............................................................................................................... 5

5 Touch screen handling............................................................................................................... 5

6 Windows network & firewall setup: ....................................................................................... 6

7 ArtistaNet Configuration ........................................................................................................... 8

7.1 Default Settings ............................................................................................................................................................. 8
7.2 Resetting the ArtistaNet to its default settings ................................................................................................... 8

8 Web Browser based configuration interface...................................................................... 9

8.1 Network Configuration..............................................................................................................................................10
8.2 Hardware Configuration ...........................................................................................................................................12
8.3 Backlight Settings........................................................................................................................................................13
8.4 Password Settings .......................................................................................................................................................14
8.5 Firmware Update .........................................................................................................................................................15
8.6 System Information ....................................................................................................................................................18
8.7 Restart ArtistaNet ........................................................................................................................................................19

9 Firmware Update .......................................................................................................................20

10 News and Updates .....................................................................................................................26

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1 Revision History
Date Rev.No. Description Pages
24.06.2009 1.0 Initial version All
30.06.2010 1.2 - Changed chapters 3, 4, 5 to refer to links on the Distec homepage 5
- Added description for network setup with DHCP 10-11

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2 Hardware Setup

Note: Ensure that network cable is connected before board is powered up

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3 Artista Driver Installation

For Artista Driver installation please see Documentation in your driver package which can be found at
http://distec.de/en/Downloads/Artista.html#Driver.

4 Artista SDK installation

For Artista SDK installation, please refer to the Documentation on your SDK CD or in your SDK Zip Package.

5 Touch screen handling

For touch screen calibration there is a tool in the Artista Windows Drivers package which can be found at
http://distec.de/en/Downloads/Artista.html#Driver.
This package also includes a detailed description of the calibration process.

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6 Windows network & firewall setup:

For the ArtistaNET to function properly, it is necessary to deactivate TCP-Port 28242 of the Windows-Firewall before
continuing with the installation. Please follow the steps below.
If using another type of firewall, the port should be deactivated in a similar manner.

1. Plug in the ArtistaNET card as described in Chapter 2. Use either a direct connection by using a “crossover
cable” or connect via a network hub or switch using standard cables.

2. Open the Network device settings, select “Properties”.

1 2 3 4 5

- Select the TCP/IP protocol (1).

- Select “Properties” (2).
- Select “Use the following IP-address” (3)
- Choose the server address you wish to use for the ArtistaNET devices (standard is 192.168.0.100) (4).
The subnet-mask is also preset to 255.255.255.0.
- Click “OK” once you have entered the proper values for your network configuration. (5)

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3. Open the Windows-Firewall.

6 7 8
- Select “Advanced” (6).
- Select “Settings” (7).
- Select “Exceptions” (8).

9 10 11 12 13 14
- Select the “Exceptions” tab (6)
- Click the “Port” button (7)
- Type in an easily recognizable name such as “ArtistaNET” (11) and then set the port number to “28242”
(12) and select “TCP” (13)
- Click “OK” to accept these settings (14).

4. The firewall will now permit the use of ArtistaNET cards.

5. The ArtistaNET and/or ArtistaUSB cards can now be connected to the system.

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7 ArtistaNet Configuration

7.1 Default Settings

 IP-Address: 192.168.0.1
 Netmask: 255.255.255.0
 Hostname: ArtistaNet-xx-xx-xx (the last 6 bytes of the device’s MAC address)
 Artista Server-IP: 192.168.0.100
 Login Name: Artista
 Password: Artista

7.2 Resetting the ArtistaNet to its default settings

There are two ways to return the ArtistaNet to its default settings. One way is to perform a hardware reset as described
below. The other is through use of the web interface described in the very first part of chapter 8.5.
Hardware Reset Procedure:
 Short CN22 Pins 5 and 6
 Supply power to the ArtistaNet
 Wait at least 15 seconds
 Unshort the pins
 Allow the device to boot-up

Upon resetting the card to factory defaults, the card will be set to maintenance/rescue mode. From there, you
can set the card to factory default via “Restart Artista” and then by choosing the option “Reset network
configuration to factory defaults” and restarting the card.

Important Note:
When the card is not restarted from the maintenance/rescue mode, you will not be able to communicate with the
Artista driver and will not see the bootup logo upon repowering the card!
You must restart from this mode with proper settings in order to return the card back to the normal run mode!

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8 Web Browser based configuration interface

The ArtistaNet configuration interface can be used with any common web browser (Internet Explorer, Firefox, Opera,
Konqueror and many others).
Establish the connection by typing the URL: https://192.168.0.1 (please notice the https) in your browser. The
configuration interface is protected by SSL encryption as well as a password as mentioned above.
You must accept an SSL certificate issued to Distec GmbH, Research & Design in order to continue. The SSL encryption
prevents your login password from being sniffed out and compromised over the network.

On some systems, problems caused by the browser’s cache may occur. To avoid problems during configuration, please
disable your browser cache while configuring the ArtistaNET devices and flush your browser cache after each
configuration step.

After confirming the SSL certificate it is required to type in your login name and password:

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8.1 Network Configuration

Note:
Each ArtistaNET and each corresponding server require a unique IP. Please ensure that each corresponding server
keeps its IP address constant. To achieve this, assign static IP addresses to the corresponding servers and for each
ArtistaNET. If your network uses DHCP, ensure that the IP addresses are not used by the DHCP scope and/or that a
reservation is made for each IP used by the ArtistaNET and corresponding servers. Please contact your network
administrator for details.

The first step in configuring the ArtistaNET, involve setting up the network parameters. The settings entered can be
saved by clicking the “Submit configuration” button. If you want to reset the fields, click “Reset configuration”. This will
have no effect on the actual configuration settings. It only clears the form data.

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If you like to use DHCP to configure network on your device dynamically, just tick the “Use DHCP” checkbox:

To reach your device by its Hostname your DHCP server has to be able to pass Hostnames to the DNS. The hostname
will have the following form: ArtistaNet-xx-xx-xx (ArtistaNet- followed by the last 3 Bytes of its MAC address). If you are
not sure what your current network settings are and thus not able to connect to your device anymore you can see the
relevant settings at device start-up on its screen. As a last resort you can make hardware reset of your device which will
reset everything to default.
If DHCP setup fails, the ArtistaNET’s network will be configured with default settings.

If you have a working DNS system in your network it is also possible to specify the ArtistaNET Server with its hostname.

Don’t forget to reboot your device when network setup is done.

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8.2 Hardware Configuration

The entry “Hardware configuration” is reserved for future use. To prevent your ArtistaNet from malfunctioning, do not
upload any file that is not supported by Distec.

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8.3 Backlight Settings

This menu item allows you to configure the backlight of the ArtistaNET. Values range from “0” up to “255” where “0”
represents the minimum brightness and “255” the maximum brightness provided by the TFT-Display and backlight
inverter.
The values can be tested before saving by checking the “Test value” check box (enabled by default). The settings can
be saved by checking the “Store value” check box.

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8.4 Password Settings

It is recommended that you change the password using the following menu item:

The username Artista cannot be modified. The password must be entered twice to prevent a mistype password. The
“Reset” button only resets the form data. To reset a stored password to the default value, a hardware reset (described
in chapter 7.2 needs to be performed. Save the new password by pressing “Submit”. A new login window will be
displayed if you select any other item in the menu to the left.

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8.5 Firmware Update

Updating the firmware is a three step process. First, start the update procedure by clicking on the button “Restart
ArtistaNET”. Here, the desired network configuration can be selected. The network configuration can either be saved
or reset to the default values as described in chapter 7.1.
Please note that if you reset the network configuration, the network settings the host computer needs to be changed
accordingly.

For a Step by Step Firmware Update process see chapter 9.

Next, click “Restart ArtistaNET” and the ArtistaNET will restart in a special “update” mode. The firmware can only be
updated in this mode. This is to prevent rendering the hardware unusable should anything go wrong during the
update process.

Please reload the web page in your browser to see the new ArtistaNET firmware update page:

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Click “Upload firmware update” on the form and then choose the correct firmware image. Please ensure that the
firmware image you select is compatible with your hardware.

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Once you have uploaded the file it will be saved. If no errors occurred, you can reset the ArtistaNET back into its normal
operating mode by selecting “Restart Artista” from the menu on the left.

At this stage, you can once again choose between the current network configuration and the default settings. The
current network configuration is enabled by default.

If you select “Restart ArtistaNET” after updating the firmware, the ArtistaNET should be accessible again after
approximately 60 seconds.

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8.6 System Information

This feature provides details about your system. If you should have any technical questions for our support team,
please attach the output of the system information feature to your e-mail. This will speed up the processing of your
inquiry.

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8.7 Restart ArtistaNet

In some cases (e.g. after you have changed the network settings) it is necessary to restart the ArtistaNet.

To restart ArtistaNet, choose the “Restart ArtistaNet” function.

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9 Firmware Update
Connect to the ArtistaNet device as described in chapter 8 (default: HTTPS://192.168.0.1).
The "ArtistaNet Configuration" screen occurs.

Click on "Firmware Update"

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Within the "Firmware Update" window click "Restart ArtistaNet".

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In some cases you can get trouble with browser caching with this Step.
If you want to prevent errors, you have to delete your browser cache (IE: "Tools" – "Delete Browsing History…" –
"History" and “Form data" – select "Buttons" – and click "Yes") to refresh your browser window (IE: press [F5]), and
select "Restart Artista"

Now the "ArtistaNet Rescue System" window occurs.

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Press "browse…" to look for your appropriate firmware update file. Please contact your FAE to get the firmware update
file that fits.
After choosing the firmware update file, press "Upload firmware update to ArtistaNet"".

Now the "ArtistaNet hardware configuration" window occurs.

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After approx. half a minute the confirmation that the hardware setup was done occurs.

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Press "Restart ArtistaNet" – the "Restart ArtistaNet" window occurs.

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Press "RestartArtistaNet" and flush your browser cache again. Now you are back in the standard mode again. Update
was done successfully

Important Notes

A touch calibration after updating the firmware may be mandatory.

Please, read Artista_Touch_Calibration.pdf for further information

10 News and Updates

The latest version of documents can be found at:
German Site http://www.distec.de/de/Downloads/Doku.html or
English Site http://www.distec.de/en/Downloads/Docu.html.

The latest version of drivers and software packages can be found at:
German Site http://www.distec.de/de/Downloads/Artista.html or
English Site http://www.distec.de/en/Downloads/Artista.html

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Our company network supports you worldwide with offices in Germany, Turkey, Great Britain and the USA. For
more information please contact:

DISTEC GmbH DATA DISPLAY TEKNOLOJI

Distec GmbH Data Display Teknoloji Elektronik San Ve Diş Tic A.Ş.
Augsburger Str. 2b Kustepe Leylak Sok.
82110 Germering Nursanlar Is Merkezi
Germany Kat. 6 No: 21
Phone: +49 (0)89 / 89 43 63-0 Sisli / Istanbul
Fax: +49 (0)89 / 89 43 63-131 Turkey
E-Mail: info@distec.de Phone: +90 (0)212 / 356 04 20
Internet: www.distec.de Fax: +90 (0)212 / 356 04 25
E-Mail: info@datadisplay.com.tr
Internet: www.datadisplay.com.tr

DISPLAY TECHNOLOGY A Data Display Company

Display Technology Ltd. Apollo Display Technologies, Corp.

A2 Spectrum Business Centre 85 Remington Blvd.
Anthonys Way, Medway City Estate Ronkonkoma, NY 11779
Rochester, Kent, ME2 4NP United States of America
United Kingdom Phone: +1 631 / 580-43 60
Phone: + 44 (0)1634 / 29 55 55 Fax: +1 631 / 580-43 70
Fax: + 44 (0)1634 / 29 55 43 E-Mail: info@apollodisplays.com
E-Mail: info@displaytechnology.co.uk Internet: www.apollodisplays.com
Internet: www.displaytechnology.co.uk

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