Organization Behavior

Course description:
This course focuses on the patterns of people behavior at the three possible levels of human
behavior in organizations: the level of individual behavior, the level of group behavior and the
behavior of the organization. The course aims at mastering the theoretical knowledge and practical
skills in the field of modern forms and methods of controlling the behavior of individuals and
groups to improve the efficiency of the organization in procedures of staff recruitment, placement
and assessment in accordance with the individual characteristics of the person, managing emotions
and stress in the organization, creating motivating work environment, managing career development,
team building and improving the efficiency of the group, designing effective communication flows,
constructive management of organizational conflict, the formation and maintenance of
organizational culture.

Instructor: Mkrtychyan, Gerasim A.

Credit points: 5
Faculty: Faculty of Management
Language: Russian
Level: Master
Academic hours: 32

Syllabus
1. Introduction to Organizational Behavior
2. Adaptation of the personnel in the organization
3. Individual differences of people at work
4. Staff psychological typology
5. Typology of management decisions and regulatory requirements for them
6. Emotions and stress at work
7. Motivation in organizations, work-related relationships
8. Career Development
9. Group processes and working groups
10. Communication in the organization
11. Conflicts in the organization

Readings

1. Dreher G. F. Human Resource Strategy: a behavioral perspective for the general Manager /
G. F. Dreher, T. W. Dougherty. - Boston : McGraw-Hill Irwin, 2001. - 340 p.
2. Greenberg, J. Organizational Behavior: The state of the science (second edition). Mahwah,
NJ: Erlbaum, 2003
3. Greenberg, J., Baron R. Behavior in organizations: understanding and managing the human
side of work. – Pearson Education, Inc, 2003.
4. Ivancevich J. M. Organizational Behavior and Management / J. M. Ivancevich, M. T.
Matteson. - Plano, Texas : BUSINESS PUBLICATION, 1987. - 780 p.
5. Lussier R. N. Human Relations in Organizations : A Skill-Building Approach / R. N.
Lussier. - Homewood, IL; Boston, MA : IRWIN, 1990. - 514 p.
6. Management Quality and Competitiveness / J. M. Ivancevich [и др.]. - Burr Ridge, Illinois
: IRWIN, 1994. - 660 p.
7. Moorhead, G. Organizational Behavior : Managing people and organizations / G.
Moorhead, R. Griffin. - 5th ed. - Boston : Houghton Mifflin Company, 1998. - 622 p.
8. Nelson D. L. Organizational Behavior : foundations, realities, and challenges / D. L.
Nelson, J. C. Quick. - 3rd ed. - Cincinnati, Ohio : South-Western College Publishing :
Thomson Learning, 1999. - 641 p.
9. Newstrom J.Organizational Behavior : Human Behavior at Work / J. Newstrom, K. Davis.
- 10th ed. - New York : McGraw Hill, 1997. - 587 p
10. Organ D. W.The Applied Psychology of Work Behavior : a Book of Readings / D. W.
Organ. - Homewood, IL, Boston, MA : IRWIN, 1991. - 522 p.