Description

Input
Enterprise Analysis
Assumptions & Constraints
Business Goals & Objectives
Enterprise Architecture
Organization process Assets
Requirements(stated)
Solution Performance Assesment
Stakeholder Concerns

Define Business Need

Business Goals & Objectives
Requirements(stated)

Asses Capability Gaps

Business Need
Enterprise Architecture
Solution Performance Assesment
Determine Solution Approach
Business Need
Organizational Process Assets
Required Capabilities

Define Solution Scope

Assumptions & Constraints
Business Need
Required Capabilities
Solution Approach

Define Business Case

Assumptions & Constraints
Business Need
Solution Scope
Stakeholders Concerns
The Enterprise Analysis Knowledge Area describes the business analysis
activities necessary to identify a business need, problem, or opportunity, define
the nature of a solution that meets that need, and justify the investment
necessary to deliver that solution. Enterprise analysis outputs provide context to
requirements analysis and to solution identification for a given initiative or for
long-term planning. Enterprise analysis is often the starting point for initiating a
new project and is continued as changes occur and more information becomes
available. It is through enterprise analysis activities that business requirements
are identified and documented.

Output

Business Case
Business Need
Required Capabilities
Solution Approach
Solution Scope

Business Need

Required Capabilities
Solution Approach

Solution Scope

Business Case
Tasks Techniques Stakeholder

Define Business Need

Asses Capability Gaps
Determine Solution Approach
Define Solution Scope
Define Business Case

Plan BA Approach Benchmarking Customer or Supplier

Conduct Stakeholder Analysis Brainstorming Domain SME & End User
Prepare for elicitation Business Rules Analysis Implementation SME
Conduct Elicitation Activity Focus Groups Regulator
Asses Capability Gaps Functional Decomposition Sponsor
Determine Solution Approach Root Cause Analysis
Define Solution Scope
Define Business Case
Prioritze Requirements
Verify Requirements
Requirement Mgt & Communication

Determine Solution Approach Document Analysis

Define Solution Scope SWOT Analysis Customer & Supplier
Prioritize Requirements Domain SME, End User, Implementation SME & Sponsor
Verify Requirements
Requirement Management & Communication
Define Solution Scope Benchmarking Customer, Domain SME
Brainstorming End User & Supplier
Decision Analysis Implementation SME
Estimation Sponsor
SWOT Analysis
Feasibility Analysis

Prepare for Elicitation Functional Decomposition Domain SME

Conduct Elicitation Activity Interface Analysis Implementation SME
Define Business Case Scope Modelling Project Manager
Prioritize Requirements User Stories Sponsor
Organize Requirements Problem or Vision Statement
Verify Requirements
Allocate Requirements
Asses Org Readiness
Requirement Mgt & Communication

Prepare for elicitation Decision Analysis Sponsor

Conduct Elicitation Activity Estimation Domain SME
Priortize Requirements Metrics & Key Performance I mplementation SME
Verify Requirements Risk Analysis Project Manager
Validate Requirements SWOT Analysis
Requirements Management & Comm Vendor Assesment
mplementation SME & Sponsor
Description

Input
Business Case
Business Need
Requirements
Solution Scope
Stakeholder Concerns
List of roles & responsibilities
organization process assets
Requirement Management Plan

Priortize Requirements
Business Case
Business Need
Requirements
Requirement Management Plan
Stakeholder List, Roles & Responsibilties

Organize Requirements
Organization Process Assets
Requirements
Solution Scope

Specify & Model Requirements

Requirements(stated)
Requirement Structure

Define Assumptions & Constraints

Stakeholder Concern

Verify Requirement
Requirements[Any Except Stated]

Validate Requirement
Business Case
Stakeholder,Solution or Transition Req[verified]
The Requirements Analysis Knowledge Area describes the tasks and techniques used by a
business analyst to analyze stated requirements in order to define the required
capabilities of a potential solution that will fulfill stakeholder needs. It covers the
definition of stakeholder requirements, which describe what a solution must be capable
of doing to meet the needs of one or more stakeholder groups, and solution
requirements, which describe the behavior of solution components in enough detail to
allow them to be constructed. The tasks in this knowledge area apply to both stakeholder
and solution requirements.

Output
Assumptions & Constraints
Requirements(Verified)
Requirements(validated)
Requirements(prioritized)
Requirement Structure
Stakeholder or Solution Requirements

Requirements (Priortized)

Requirement Structure
Stakeholder or Solution Requirement[Requirement Analyzed]

Assumptions & Constraints

Requirements[verified]

Requirements[validated]
Task Techniques
Priortize Requirements
Organize Requirements
Specify & Model Requirements
Define Assumptions & Constraints
Verify Requirements
Validate Requirements

Asses Proposed Solution Decision Analysis

Allocate Requirements Risk Analysis
Validate Solution MoSCow Analysis
Requirements Mgt & Communication Timeboxing\Budgeting
Voting

Prepare Req Package Business Rules Analysis

Specify & Model Requirements
Data Flow Diagrams
Data Modelling
Functional Decomposition
Organizational Modelling
Process Modelling
Scenarios & Use Cases
Scope Modelling
User Stories
Prioritize Requirements
Verify Requirements
Requirement Mgt & Communication
Define Solution Scope
Define Business Case
Asses Proposed Solution
Requirement MGT & Communication
Requirement MGT & Communication Acceptance & Evaluation Criteria Definition
Validate Requirements
Requirement Mgt & Communication
Validate Solution
Acceptance & Evaluation Criteria Definition
Business Rules Analysis
Data Dictionary & Glossary
Data Flow Diagrams
Data Modelling
Functional Decomposition
Interface Analysis
Metrics & Key Performance Indicators
Non-Functional Requirements Analysis
Organizational Modelling
Process Modelling
Prototyping
Scenarios & Use Cases
Sequence Diagrams
State Diagrams
User Stories
Problem Tracking
Risk Analysis
Problem Tracking
Structured Walkthrough
Checklist
Acceptance & Evaluation Criteria Definition
Metrics & Key Performance Indicators
Prototyping
Risk Analysis
Structured Walkthrough
Stakeholder

Domain SME
Implementation SME
Project Manager
Sponsor

Domain SME
Implementation SME
Project Manager
Sponsor
End User
Any Stakeholder

Implementation SME
Project Manager
All Stakeholders

All Stakeholders

All Stakeholders
Description

Inputs
Assumptions & Constraints
Enterprise Architecture
Requirements
Solution[Constructed, Deployed or Designed]
Solution Option(s)
Solution Performance Metrics
Solution Scope
Stakeholder Concerns

Asses Proposed Solution

Assumptions & Constraints
Requirements[Prioritized & Approved]
Solution Option(s)

Allocate Requirements
Requirements[Prioritized & Approved]
Solution[Designed]
Solution Scope

Asses Organization Readiness

Enterprise Architecture
Solution(Designed)
Solution Scope
Stakeholder Concern
Define Transition Requirements
Organizational Readiness Assesment
Requirements[Stated]
Solution[Deployed]
Solution[Designed]

Validate Solution
Solution[Constructued]
Requirements[Prioritized & Validated]

Evaluate Solution Performance

Business Requirements
Identified Defects
Solution[Deployed]
Solution Performance Metrics
The Solution Assessment and Validation Knowledge Area describes the tasks that are
performed in order to ensure that solutions meet the business need and to facilitate
their successful implementation. These activities may be performed to assess and
validate business processes, organizational structures, outsourcing agreements,
software applications, and any other component of the solution.

Outputs
Assesment of Proposed Solution
Identified Defects
Mitigating Actions
Organizational Readiness Assesment
Requirements[Allocated]
Transition Requirements
Solution Performance Assesment
Solution Validation Assesment

Assesment of Proposed Solution

Requirements[Allocated]

Organizational Readiness Assesment

Transition Requirements

Identified Defects
Mitigating Actions
Solution Validation Assesment

Solution Performance Assesment

Task
Asses Proposed Solution
Allocate Requirements
Asses Org Readiness
Define Transition Requirements
Validate Solution
Evaluate Solution Performance
Solution Selection or Design
Requirements Mgt & Communication
Solution Selection & Design
Define Transition Requirements
Techniques
Acceptance & Evaluation Solution Definition
Decision Analysis
Vendor Assesment
Acceptance & Evaluation Solution Definition
Business Rules Analysis
Decision Analysis
Functional Decomposition
Process Modelling
Scenario & Use Cases
Acceptance & Evaluation Solution Definition
Data Flow Diagrams & Process Models
Focus Groups, Interviews, Survey/Questionnaire
Organizational Modelling
Problem Tracking
Risk Analysis
SWOT Analysis
 Force Field Analysis

Priortize Requirements Business Rules Analysis

Verify Requirements Data Flow Diagrams, Process Modelling, Organizati
Requirements Mgt & Communication Data Modelling

Evaluation Solution Performance Acceptance & Evaluation Criteria Definition

Solution Implementation Problem Tracking
Root Cause Analysis

Asses Capability Gaps Decision Analysis

Focus Groups
Obervation
Survey/Questionnaire
Stakeholder

Domain SME
Implementation SME
Operational Support
Project Manager
Supplier
Sponsor

Customers & Suppliers

Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor

Domain SME
Implementation SME
Operational Support
Project Manager
Sponsor
Customers
Domain SME
End User
Implementation SME
Operational Support
Project Manager
Regulator
Tester
Sponsor

Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Regulator
Sponsor

Customer, Domain SME, Supplier

End User
Operational Support
Regulator
Sponsor
Description

Inputs
Business Case
Business Need
Organization Process Assets
Solution Scope
Stakeholder's Roles, Lists & Responsibilities
Requirement Management Plan

Prepare for Elicitation

Business Need
Business Case
Solution Scope
Stakeholder's List, Roles & Responsibilities

Conduct Elicitation
Business Case
Business Need
Organization Process Assets
Solution Scope
Schedule Resources
Supporting Material
Requirement Management Plan

Document Elicitation Result

Elicitation Result
Confirm Elicitation Results
Requirements [Stated, Unconfirmed]
Stakeholder Concerns [Unconfirmed]
 Eliciting requirements is a key task in business analysis. Because the requirements serve as the foundation
for the solution to the business needs it is essential that the requirements be complete, clear, correct, and
consistent. Leveraging proven means to elicit requirements will help meet these quality goals. The definition
of elicitation is1:
to draw forth or bring out (something latent or potential) 1.
to call forth or draw out (as information or a response) 2.
These definitions highlight the need to actively engage the stakeholders in defining requirements.

Outputs
Elicitation Result
Stakeholder Concern
Schedule Resources
Supporting Materials
sponsibilities

Schedule Resources
Supporting Materials

ponsibilities

Elicitation Result

Requirement[Stated]
Stakeholder Concern
Requirement[Stated, Confirmed]
Stakeholder Concerns[Confirmed]
Task Techniques Stakeholder
Prepare for Elicitation
Conduct Elicitation
Document Elicitation Result
Confirm Elicitation

Conduct Elicitation Brainstorming

Document Analysis
Prototyping
Interview
Survey/Questionnaire
Interface Analysis
Observation
Requirement Workshop
Focus Groups

Document Elicitation Result Data Dictionary & GDomain SME

Brainstorming Implementation SME
Document Analysis Project Manager
Prototyping End User
Interview Supplier
Survey/QuestionnaiSponsor
Interface Analysis Customer
Observation Operational Support
Requirement WorksTester
Focus Groups Regulator

Confirm Elicitation Result Brainstorming

Define Business Need Document Analysis
Define Transition RequirementsPrototyping
Specify & Model Requirements Interview
Prioritize Requirements Survey/Questionnaire
Define Assumptions & Concern Interface Analysis
Asses Org Readiness Observation
Requirement Workshop
Focus Groups

Define Business Need Interviews Any Stakeholder

Define Transition RequirementsObservation
Specify & Model Requirements
Prioritize Requirements
Define Assumptions & Concerns
Define Business Case
Org Readiness Assesment
Description

Input
BA Performance Metrics
Business Need
Enterprise Architecture
Expert Judgement
Organization Process Assets

Plan BA Approach
Business Need
Expert Judgement
Organization Process Assets

Conduct Stakeholder Analysis

Business Need
Organization Process Assets
Enterprise Architecture
Plan BA Activities
BA Approach
Stakeholder List, Roles & Responsibilities
Organization Process Assets
BA Performance Assesment

Plan BA Communication
BA Approach
BA Plan
Organization Process Assets
Stakeholder List, Roles & Responsibilities

Plan Requirement Management Process

BA Approach
BA Plan
Organization Process Assets

Manage BA Performance
BA Performance Metrics
BA Plan
Organization Process Assets
Requirement Management Plan
The Business Analysis Planning and Monitoring Knowledge Area defines the tasks associated with the
planning and monitoring of business analysis activities, including:
▶ identifying stakeholders
▶ defining roles and responsibilities of stakeholders in the business analysis e ort
▶ developing estimates for business analysis tasks
▶ planning how the business analyst will communicate with stakeholders
▶ planning how requirements will be approached, traced, and prioritized
▶ determining the deliverables that the business analyst will produce
▶ de ning and determining business analysis processes
▶ determining the metrics that will be used for monitoring business analysis work

Output
BA Approach
BA Communication Plan
BA Performance Assesment
BA Plan(s)
BA Process Asset
Requirement Mgt Plan
Stakeholder List, Roles & Responsibilities

BA Approach

Stakeholder List, Roles & Responsibilities

BA Plan(s)

BA Communication Plan

Requirement Management Plan

BA Performance Assesment
BA Process Asset
Task Techniques
Plan BA Approach
Conduct Stakeholder Analysis
Plan BA Activities
Plan BA Communication
Plan Req Mgt Process
Manage BA Performance

Plan BA Activities Decision Analysis

Plan Requirement Mgt Process Process Modelling
Structured Walkthrough

Plan BA Activities Acceptance & Evaluation Criteria Definition

Plan BA Communication Brainstorming
Manage Solution Req & Scope Interviews
Prioritize Requirement Organization Modelling
Prepare for elicitation Process Modelling
Requirement Workshop
Risk Analysis
Scenario & Used Cases
User Stories
Scope Modelling
Survey/Questionnaire
RACI Matrix
Stakeholder Map
Plan BA Communication Estimation
Plan Req Mgt Process Functional Decomposition
Manage BA Performance Risk Analysis
Elicitation
Req Mgt & Communication
Enterprise Analysis
Requirement Analysis
Solution Assesment & Validation

Prepare Requirement Package Structured Walkthrough

Communicate Requirements

Manage BA Performance Decision Analysis

Conduct Elicitation Activity Problem Tracking
Manage Solution Scope & Requirement Risk Analysis
Manage Requirement Tracebility
Manage Requirement Prioritization

Plan BA Activities Interviews

Organizational Process Assets
Lessons Learned Process
Metrics & Key Performance Indicators
Problem Tracking
Process Modelling
Root Cause Analysis
Survey/Questionnaire
Variance Analysis
Stakeholders

Customer, Domain SME, End User & Supplier

Implementation SME
Project Manager
Tester
Regulator
Sponsor

Domain SME
Implementation SME
Project Manager
Tester
Regulator
Sponsor
Customer, Domain SME, End User & Supplier
Implementation SME
Operational Support
Project Manager
Tester
Sponsor

Customer & Supplier

Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor
Regulator

Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor

Domain SME & End User

Implementation SME, Operational Support & Tester
Project Manager
Sponsor