NIAM Institute of Applied Management

Jayanagar, Bangalore

Subject Name: Operations Management

Subject Code: M.202
Faculty Name: Ms. Viraja.R.Kanawally

QUESTION BANK
UNIT I

a. Define Operations Management and explain the need and scope of Operations
management in the decision making process?
b. Production is the basic activity of all Industrial units and all other
activities revolve around this activity.” Explain the production functions with
reference to this statement.

a. Define Operations Process and explain its key components. What challenges do
operations managers face in managing process?
b. Discuss the meaning and objectives of Operations Management. How it is to be
used for Decision making?

a. Describe the factors affecting production and operations management today?

b. Discuss the problems that may arise in operations management and
decisions operations managers have to take to solve these problems.

a. What is Operations Management? Explain the nature and features of

Operations Management?
b. Explain nature of operations management in view of following:
(i) Operations as an organizational function
(ii) Operations as a conversion process

a. Discuss a production system model with a diagram. Describe its elements

such as inputs, Conversion, and control subsystems and outputs.
b. Enumerate the various steps operations management from the point of view of an
entrepreneur.
a. Define Productivity. List some factors that can affect productivity and some
Ways in which productivity can be improved.
b. Explain how nature of work has changed, and describe how that is affecting
productivity. How do computers and information technology impact productivity?

a. What is plant location? What are the factors affecting plant location?
b. If you have to set up a pharmaceutical plant, what factors will you consider for
location of the plant?

10. Distinguish between product layout and process layout.

11. Explain different types of plant layout? Discuss their advantages and
disadvantages?
12. Discuss the factors that influence a plant layout?
13. Discuss the merits and demerits of process and product layout?
14. What is capacity planning? Why is it necessary? State the activities involved
In Capacity Planning?
15. Explain the factors affecting location decisions?
16. Explain the factors that must be considered while planning layout of facilities?
17. What is facility layout? Describe the various types of layout?
18. Define capacity planning? What are the various types of capacity? Explain the
factors that determine effective capacity?
19. What is meant by experience curve? What it its use in long range capacity
Planning?
20. Define productivity & explain the productivity measures?

UNIT II

1. What is operations planning & control function? What are its three stages?
2. State the objectives of operations planning and control?
3. Discuss the main functions of production planning and control?
4. Explain the three phases of PPC?
5. What is routing? What is root sheet? What are its contents?
6. Discuss the elements of scheduling?
7. List the main functions of production planning and control?
8. What is linear programming?
9. Discuss in brief different techniques of production control?
10.Define the terms capacity and capacity planning? Discuss the factors that
determine plant capacity?
11.Discuss the various types of capacity planning?
12.What are economies of scale and diseconomies of scale?
13.What is capacity requirement planning? Discuss the two strategies of capacity
requirement planning?
14. What is meant by capacity changes? Explain how long-range capacity can be
changed?
15.What is aggregate planning? What is the purpose of aggregate planning? Explain.
16.Discuss the steps in aggregate capacity planning?
17.What is a rough-cut planning? Illustrate with a flow chart/
18. List the demand options and capacity options in aggregate planning. Explain with
and example?
19.What is master production schedule and how it is used for materials planning and
scheduling?
20.What is master production scheduling? What are its objectives?
21.Discuss the key functions of master production schedule?
22.Describe the guidelines for master scheduling?
23.Define the MRP? What are the objectives of MRP?
24.Discuss the advantages and disadvantages of MRP?
25.How do you evaluate the the MRP system?
26.What is a closed loop MRP? What are its uses?

Unit III

1. What is Job Production, Batch production, and mass production. Explain the
characteristics of job production, batch production, and mass production/
2. Distinguish between Job production and Mass production?
3. Distinguish between method study and work measurement?
4. Explain the steps involved in work measurement?
5. Describe the objectives of work measurement?
6. What are the steps involved in method study?
7. What are the objectives of work study? Explain the work study procedure?
8. Enumerate advantages and disadvantages of work study?
9. Define Work measurement. And state the objectives of work measurement?
10.Describe the steps involved in method study. Enumerate the advantages of method
study?
11.What is time study? What are its objectives?
12.Describe the steps involved in work sampling?
13.What do you mean by work sampling? Explain the work sampling procedure?
14. What are the advantages and limitations of work sampling?
15.List the charts and diagrams used in work study? Explain any two of them?
16.Explain the concept of work measurement and discuss the five important Motion
Study Principles.
17.What do you understand by Job Design? Enumerate the human elements in Job
Design.

UNIT 4

1. What is materials management? Why is the systems approach important for

materials management?
2. Describe the materials management information system and explain why it plays
such an important role for operations management?
3. Explain the centralized and decentralized materials management?
4. Describe the purchasing functions and the role of purchasing agents/
5. Discuss the material management of critical parts.
6. Detail the functions for receiving, inspection, and storage. How are they a part of
materials management?
7. Bring out the arguments for and against “make” and “buy” decisions. How is the
problem of “Make- or- buy” resolved?
8. Bring out the advantages and limitations of centralized or decentralized buying?
9. What is inventory management? What are its concerns?
10.What is selective inventory control? What are the various types of selective
inventory technique? Briefly discuss the same.
11.What is economic order quantity (EOQ)? Explain EOQ model of inventory with its
simplifying assumptions/
12.How is producer’s model of inventory different from the retailer’s model? Derive
and expression for EOQ in the producer’s model?
13.What do you understand by safety stock? How is the optimal level of safety stock
determined?
14.Why is ABC classification of item done? How is the ABC distribution curve
drawn?
15.What is quality? Mention the various dimensions of product quality?
16.What is Quality control? What are its benefits and objectives?
17.What are the dimensions of quality? What are the costs of quality?
18.What is statistical quality control? Describe the two techniques of SQC namely (a)
Statistical Process control (b) Acceptance sampling.
19.How do you develop a quality circle program? What are its benefits?
20.Describe the steps in the six sigma breakthrough strategy for quality improvement?
21. What is six sigma? How is it implemented?
22.How many types of sampling are possible in acceptance sampling? Explain each of
them?
23.What are quality standards? Why are these required?
24.What are various types of certifications in ISO 9000? What are the major clauses
of ISO 9001?