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Suspect
Timing
Question Answer
(stimulus) (response)
0 1 2 3 4 5 Seconds
Initial deceptive behavior must begin within the first five seconds
Clusters
Question Answer
(stimulus) (response)
0 1 2 3 4 5 Seconds
= Verbal = Non-Verbal
Manage Your Bias
• Ignore truthful behavior
• Avoid fundamental attribution errors
• Understand your “halo” & “pitchfork”
tendencies
Recognize Evasiveness
• Failure to provide information asked for
• Failure to deny
• Use of exclusionary qualifier(s)
• Selective memory
• Refusal to answer
Beware of Aggression
• Attacking the questioner
• Attacking 3rd party
• Demonstrating an inappropriate level of
concern
Differentiate Between
Convince vs. Convey
• Convincing statements
• Referral statements
• Invoking religion
• Perception qualifiers
Behavioral Cautions
• Eye contact
• Closed posture
• General nervous tension
• Pre-emptive responses
• Blushing/flushing
• Clenched hands or steepling
• Facial tics/twitch
• Base-lining
Phil Houston
• CEO, QVerity, Inc.
• Former CIA officer (25 years)
• Expert and leading authority on detection of deception,
interviewing, and interrogation
• Extensive interview, interrogation, and investigative
experience in criminal, counter-intelligence, counter-terrorism,
and national security cases
• Conducted investigations and screening for Forbes Top 10
Richest Families
• Former CIA investigator and polygraph examiner
• Recipient of CIA’s Career Intelligence Medal
• Co-author of NY Times bestseller “Spy the Lie”
• Co-founder of Business Intelligence Advisors
• BA in Political Science, East Carolina University