Quy trình chung

WORKFLOW FOR HANDLING IMPORT

Description CS Agency Sale

2.1:
+ Prefer carriers/ 1: Receive consignee or 2.1: Check 2.2: Check
Start
nominated carrier shipper s booking buying rate selling rate
Booking

+ Requested free
time at origin or
dest.
Inform to 6: Vessel is 5: Send vessel schedule to 4: Contact with agent for
2.2: Yes
consignee delayed consignee for approval. arrangement.
+ Dest. charges
+ O/F
+ EXW charges
+ DDU charges
No
Ask pre-alert Yes
from agent
Departure

7: Check MBL and 8: Send HBL and PL,

amendment
7: ask surrender confirm to agent. INV to consignee
MBL or SWB as
well
Payment request; No
Debit note
O/F
Import Docs 10: Ask debit note from 9: Submitting manifest to
Process 11: Submit payment request to carrier and check. Vietnam customs
accountant to settle local charges;
O/F (if any) to carriers/ co-loaders
D/O

14: 15: Release D/O

Issue D/O
Arrival

Invoice /
Arrival notice
15: after 1 day of Debit note
vessel s arrival
13: Issue Arrival notice 16: Send invoice / debit note/
16: in the end of 12: Issue Invoice/ debit
to consignee before 1 day credit note of agent to accountant.
month note to consignee
of vessel s arrival
Invoice / Debit note /
Credit note of agent

End
 GENERAL WORK FLOW FOR HANDLING EXPORT

Descriptipn Start CS SEA FREIGHT MANAGER

1.Receive and check booking

from shipper
1.1. Check it if it is free hand
booking or nominated booking
1.2. Check net rates/ sell rates 1.Receive and 2. Place the 3. Checking Booking Dealing with
before proceeding a booking check booking booking with Booking confirmation YES carrier and work
with carrier/ co-loader from shipper carrier Confirmation DELAY out the solution
2. Place booking with carrier
via carrier s website (or email)
and co-loader via email. NO
Booking

Refer direct service when

placing a booking with carrier/
co-loader.
4. Release booking
3.Pricing will push carrier to EXW Shipment confirmation to
customer
release booking as soon as NO
possible or within 2 working
days (for SEA) and 2 working
hours
YES
4.Within 24 hours, booking
confirmation must be released
to shipper

Send SI, Info

Shipper to OPS,
FTL

5.Request SI from shipper:

Push Carrier
depend on SI cut-off of carriers
5. Request SI from release Draft
SI has to be requested at least 24
Shipper MBL within 24
hours before Carrier s SI Cut-
hours
off and/or right after shipper finish
stuffing.
SI can be under the form of email
instruction/ Invoice/ Packing list,

6. Fill in the FAST Pro:Once

9. Send the ITL SI
received SI from shipper, Export
7. Issuing HBL Approve YES to carrier for Draft
CS will open shipment (FAST 6. Fill in the FAST
MBL
PRO) to issue draft HB/L and ITL Pro
SI FORM (to summit to carrier for
M

7. Request shipper s confirmation

that they will take ORGINAL HBL
or SURRENDERRED HBL. This
confirmation must be sent via
Issuing (HBL, MBL)

email so that we can record.

If shipper has instructed us to

8. Amendment
change from ORGINAL HBL to NO
SURRENDERRED HBL, shipper HBL
must return us the full set of
ORIGINAL HBL before we issue
SURRENDERED HBL to them. Amendment

Export CS will have to follow YES

shipper to get approval for H/B at 10. Check
least 2 hour before carrier s SI Amendment cut
cut-off off of carrier

8. Deadline for amendment BL at the

same time when sending draft HBL.

9. When we send SI, we always

request carrier/ co-loader to issue 11.ask for
SEA WAYBILL / SURRENDERED amendment fee NO
BL. and get confirm
acceptance
For nominated shipments, it is 12. Proceed
required to send draft HB/Ls and
MB/Ls to agents also.

10.Amendment will be done on

both HBL and MBL and forward to
Client (and Agent if nominate
shipment ) to check and re- Debit note or
approved Invoice

13.Request debit
note or invoice from
carrier

16. CS staff work on FAST to

create the payment request and
Payment to carrier

send to accountant

17. Send debit note to customer

15. Inform to False 14. Double check
and release B/L YES
carrier with Manager
For the customers without service
contract or trial contract, Export NO Original or
CS will release or surrender B/L Surrender/ Seaway
only when payment done or Payment request MBL
confirmation
18. Take Original
17. Send debit 16. Make payment or Surrender/
note to customer request on FAST Seaway MBL from
carrier

19. Pre-alert docs MUST be Pre-alert

Send pre-alert to agent

sent to our agent via email and

get their receipt confirmation.
19. Send the pre-
If CS staff doesn t receive
alert to agent
agent s receipt confirmation, we
must remind them and make
sure they receive our pre-alert
docs before vessel s arrival.

End
 Các trường hợp đặc biệt
1. QUI TRÌNH LÀM HÀNG XÁ - BULK CARGO

Qui trình tương tự hàng bình thường nhưng khác ở bước booking tàu:

 Hàng xá cũng có 2 dạng, là đi container và dùng Bulk carrier

 Nếu là đi container thì quy trình như bình thường thôi. ( Masan đang nhập hàng xá bằng
container)
 Còn đi bulk carrier thì chỉ thêm khâu: đàm phán điều kiện tàu
 Thuê tàu, kí fixture note, trả freight, phí tally, đồ chèn lót.
 Kiểm tra tàu trước khi load.
 Các chủ tàu đều có dịch vụ về hải quan và thuê phao.
 Mua bảo hiểm cho hàng hóa.

2. QUI TRÌNH LÀM HÀNG XUẤT KHẨU SANG CANADA, USA, JAPAN( IMPORT):
Qui trình tương tự hàng bình thường nhưng cần phải khai báo Manifest cho hải quan nước bên kia.
We have to submit manifest for the import country and pay some fee depending on this country.
Phí AMS (Advanced Manifest System fee) : Đối với tuyến đi Mỹ : Phí ACI cho canada
 Kê khai hải quan tự động (Automatic Manifest System – AMS)

Thông tin của lô hàng nhập khẩu vào Mỹ phải được kê khai cho Hải quan Mỹ 48 tiếng trước
khi tàu ở cảng chuyển tải (Singapore hay Kao Hsiung-Taiwan) khởi hành đến Mỹ.

 Kê khai an ninh dành cho nhà nhập khẩu (Importer Security Filing – ISF)
Ngoài các thông tin giống như khai AMS, thủ tục khai ISF yêu cầu nhà nhập khẩu ở Mỹ
phải cung cấp thêm thông tin khác như nhà sản xuất, thông tin của nhà nhập khẩu
(importer of record number), mã số hàng hóa (commodity HTSUS number) và nhà vận tải
đóng hàng vào container (consolidatior). Thông tin này cũng được yêu cầu phải được kê
khai cho Hải quan Mỹ 48 tiếng trước khi tàu ở cảng chuyển tải khởi hành đến Mỹ.
 Soi container (X-ray)
Phí ENS: Đối với các tuyến đi Châu Âu
Phí AFR: Đối với các tuyến đi Nhật
Phí AFS: Đối với các tuyến đi Trung Quốc
 Vận chuyển hàng đi Trung Quốc: Phí AMR ( Advance Manifest Rule)
 3. CONTAINER SHIPPING TERMS HÀNG RỜI:

FIOS — Free in/out (loading/discharging is at consigner's cost);

FIFO — Free in/Free out (vide FIOS); tàu chỉ có trách nhiệm chuyên chở, vấn đề đưa hàng lên tàu và dỡ tàu
xuống phụ thuộc vào khách hàng.

FILO — Free in/Liner out (loading is at consigner's cost, discharging is at liner cost);

LIFO — Liner in/Free out (loading is at liner cost, discharging is at consigner's cost);

LILO — Liner in/out (loading and discharging is at liner cost). Phía chủ tàu chịu trách nhiệm trả chi phí và
dỡ tàu, chủ tàu trả luôn tiền cước. → CFA

FTL hook hook

FICY — Free in/Container yard (loading is at consigner's cost, delivering is provided to container yard);

LI-Door — Liner in / Door (loading is at liner cost, delivering is provided to client's door).

As a rule if line provides door-to-door container delivering it hardly ever stuff or unstuff container. This question is
resolved by consigner's efforts or with help of forwarder.