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8
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17
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FA
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Developing Pricing
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Strategies and Programs
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• Compare the pricing strategies of Carrefour
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and Aoun Supermarket and share your
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findings with the class.
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• Answer Case Page : 512- 513 " Air Arabia"
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the Following points:
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FA
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1. How do consumers process and evaluate prices? (p. 483)
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2. How should a company set prices initially for products or
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services? (p. 489)
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3. How should a company adapt prices to meet varying
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circumstances and opportunities? (p. 504)
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4. When and how should a company initiate a price change?
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(p. 507)
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tu
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sell a value,
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Sell a product
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17
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16-4
8
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17
LL
FA
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Setting one price policy for all
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consumers Vs different prices for
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different consumers
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17
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FA
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• Ryanair’s revolutionary pricing strategy
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charges a nominal airfare or even nothing
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for the seat,
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• It charges a fee for almost everything else
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produces revenue; ALL other elements produce
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costs.
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• Price communicates the company’s intended value
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positioning of its product or brand.
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• A well-designed and marketed product can still
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command a price premium and reap big profits.
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• New economic realities caused many consumers to
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and services
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17
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FA
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• Throughout most of history prices were set
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by negotiation between buyers and sellers.
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• Traditionally, price has operated as the
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major determinant of buyer choice.
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What Is Price?
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Bribe
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Rent Tuition
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Salary
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Fee Fare
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Wage
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Rate Toll
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Commission Premium
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Tax
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Assessment Retainer
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8
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How Companies Price
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• In small companies, prices are often set by the boss
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• In large companies, pricing is handled by division
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and product-line managers
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• In large companies, top management sets general
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between buyers and buyers to discriminate between sellers.
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FA
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• Buyers can:
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• Get instant price comparisons from thousands
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of vendors.
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• mySimon.com.
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•
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Intelligent shopping agents
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• prices, and reviews
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• smart phones
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between buyers and buyers to discriminate between sellers.
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FA
• Buyers can:
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• Name their price and have it met.
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• On Priceline.com airline ticket, hotel, or rental car, and the site
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looks for any seller willing to meet that price.
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• Volume-aggregating sites combine the orders of many customers
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and press the supplier for a deeper discount.
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• Get products free. fo
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• The biggest challenge is: How do you compete with programs that
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between buyers and buyers to discriminate between sellers.
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• Sellers can:
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• Monitor customer behavior and tailor offers to
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individuals.
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• B-to-B customers,
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• Give certain customers access to special prices.
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limited-time sales, usually two-day events.
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between buyers and buyers to discriminate between sellers.
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FA
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• Both buyers and sellers can:
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• Negotiate prices in online auctions and exchanges
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or even in person.
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• Post a sale on eBay.
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• OLX
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• half of U.S. adults reported bargaining for a better deal
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between buyers and buyers to discriminate between sellers.
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• successful tactics for bargaining:
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• I’d check competitor’s prices (57 % of respondents);
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• looked for lower prices at a walk-in store (57 %);
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• chatted with salesperson to make a personal connection
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(46 %);
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• used other store circulars or coupons as leverage (44 %);
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and
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17
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• Pricing practices have changed significantly,
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• severe recession in 2008–2009,
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• millennial generation group (born 977 - 1994) phenomena
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• sharing economy “moving from economy world of
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ownership to economy world of access to assets.”
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17
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Effectively designing and implementing pricing
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strategies requires a thorough understanding of
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consumer pricing psychology and a systematic
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approach to setting, adapting, and changing
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prices.
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• Marketers recognize that consumers often actively
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process price information, interpreting prices in terms
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of their knowledge from
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• prior purchasing experiences,
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• formal communications, and
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• point-of-purchase or
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• online resources. fo
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perceive prices.
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• Consumers consider the current actual price—not the
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marketer’s stated price.
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• Consumers may have a lower price threshold below
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which prices may signal inferior or unacceptable quality.
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• Upper price threshold above which prices are prohibitive
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and seen as not worth the money
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upper price threshold
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LL
and Pricing
FA
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FA
• When examining products,
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consumers often employ reference
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prices.
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• In considering an observed price,
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consumers often compare it to an
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internal reference price (pricing
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from memory).
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• All types of reference prices are possible.
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• fair price,
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• typical price,
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• last price paid,
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• competitor price,
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•
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usual discounted price,
• Dr
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expected price
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• Many consumers use price as an indicator of
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quality
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• Some companies adopt exclusivity and scarcity to
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justify premium prices
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• Tiffany & Co (affordable luxury Vs Louis Vuitton)
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sports cars that it sells to maintain the brand's exclusivity.
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• Many sellers believe that prices should end in an
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odd number. (299)
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• Research has shown that consumers tend to
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process prices in a “left-to-right” manner rather
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than by rounding.
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• Pricing cues like “sale” signs and prices that end in
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17
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FA
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A firm must set a price for the first time when:
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it develops a new product,
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introduces its regular product into a new
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distribution channel or geographic area,
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it enters bids on new contract work.
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The firm must decide where to position its product
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on quality and price.
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Most marketers have 3–5 price points or tiers.
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The firm has to consider many factors in setting its
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pricing policy.
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• Marriott Hotels is good at developing different brands
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or variations of brands for different price points:
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1. Marriott Vacation Club—Vacation Villas (highest price),
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2. Marriott Marquis (high price),
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3. Marriott (high-medium price),
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4. Renaissance (medium-high price),
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5. Courtyard (medium price),
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16-35
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Steps in Setting Price
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i. Survival
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ii. Maximum current profit
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iii. Maximum market share
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iv. Maximum market skimming
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v. Product-quality leadership
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• Survival: if firms are plagued with overcapacity, intense
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competition, or changing consumer wants.
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da
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• maximize current profits. Firms estimate the demand and
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costs associated with alternative prices and choose the
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price that produces maximum current profit, cash flow,
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or rate of return on investment
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• maximize market share/use market-penetration
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pricing
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• The market is highly price sensitive and a low price stimulates
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market growth
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• Production and distribution costs fall with accumulated
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production experience
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17
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FA
• maximize market skimming unveiling a new technology
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(prices start high and slowly drop over time).
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• Fatal if a worthy competitor decides to price low.
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• Consumers who buy early at the highest prices may be dissatisfied if
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they compare themselves with those who buy later at a lower price.
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• A sufficient number of buyers have a high current demand
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Dr
• The unit costs of producing a small volume are high enough to cancel
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the advantage of charging what the traffic will bear
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• The high initial price does not attract more competitors to the market
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• Product-quality leader in the market “affordable
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luxuries” firms produce products or services
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characterized by high levels of perceived quality,
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taste, and status with a price just high enough not
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to be out of consumers’ reach.
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• Nonprofit and public organizations may have other pricing
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objectives
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Each price will lead to a different level of demand and
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therefore have a different impact on a company’s
FA
marketing objectives.
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Price Sensitivity
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Estimating
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Demand Curves
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Price Elasticity
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of Demand
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The demand curve shows the market’s probable purchase
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quantity at alternative prices.
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The first step in estimating demand is to understand what
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affects price sensitivity.
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customers are most price-sensitive to products that cost
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a lot or are bought frequently.
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Customers are less price-sensitive to
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low-cost items or items they buy infrequently;
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when price is only a small part of the total cost of obtaining,
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There are few or no substitutes or competitors;
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They do not readily notice the higher price;
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They are slow to change their buying habits;
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They think the higher prices are justified;
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sensitive.
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Tom Nagle offers this list of Factors That Reduce Price
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Sensitivity
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The product is more distinctive
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Buyers are less aware of substitutes
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Buyers cannot easily compare the quality of substitutes
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The expenditure is a smaller part of the buyer’s total income
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The expenditure is small compared to the total cost of the end product
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Part of the cost is borne by another party
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The product is used in conjunction with assets previously bought
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16-45
8
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Estimating Demand Curves
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• Most companies attempt to measure their demand curves
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using several different methods.
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• Surveys can explore how many units consumers would buy
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at different proposed prices.
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• Price experiments can vary the prices of different products
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to see how the change affects sales.
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• Statistical analysis of past prices, quantities sold, and other
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Elastic Demand
FA
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Demand sets a ceiling on the price
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the company can charge for its
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product. Costs set the floor.
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Accumulated
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Production
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Activity-Based
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Cost Accounting
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Target Costing
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i. Fixed costs, or overhead, are costs that do not
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vary with production level or sales revenue.
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ii. Variable costs vary directly with the level of
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production.
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iii. Total costs consist of the sum of the fixed and
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variable costs for any given level of
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production.
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production.
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• Estimation of the real profitability of dealing with
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different retailers,
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• ABC accounting tries to identify the real costs
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associated with serving each customer.
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• The key to effectively employing ABC is to define
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and judge “activities” properly.
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8
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LL
FA
• Accumulated production reduces costs; the experience
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curve or learning curve improves processes
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• Aggressive pricing might give the product a cheap image
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or assume competitors are weak followers.
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Production: The Experience Curve Figure
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FA
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or Learning
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LL
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• Costs change with production scale and experience.
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• Cost change as a result of a concentrated effort by
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designers, engineers, and purchasing agents to reduce
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them through target costing.
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Dr
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• Cost cutting cannot go so deep as to compromise the
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FA
It carries major risks.
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Aggressive pricing might give the product a cheap image.
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The strategy assumes that competitors are weak followers.
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Most experience-curve pricing has focused on manufacturing
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costs
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Costs as a result of a concentrated effort by
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designers, engineers, and purchasing agents to
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reduce them through target costing.
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The objective is to bring the final cost projections into
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the target cost range.
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Cost cutting cannot go so deep as to compromise the
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8
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declines in perceived quality for the PT Cruiser,
17
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helping to contribute to the brand's demise.
FA
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Prices, and Offers
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FA
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The firm should first consider the nearest competitor’s price.
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• The firm’s should evaluate the worth of features
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offered or not offered by the nearest competitor. (add
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or subtract the value of features from price).
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A.
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• The firm can decide whether it can charge more, the
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same, or less than the competitor.
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Prices, and Offers
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FA
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The introduction of any price or the change of any existing
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price can provoke a response from customers, competitors,
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distributors, suppliers, and even the government.
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Firms should watch Value-priced competitors.
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The firm can decide whether it can charge more, the same,
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17
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FA
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i. Markup pricing
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ii. Target-return pricing
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iii. Perceived-value pricing
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iv. Value pricing
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v. Going-rate pricing
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vi. Auction-type pricing
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UNIT COST = variable cost + Fixed cost
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unit sales
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Mark up price = Unit cost
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1- desired return on sale
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• The firm determines the price that yields its target rate
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of return on investment. (20% ROI)
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• The target-return price is given by the following
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formula:
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unit cost + desired return x invested capital
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• Target-return price = fo
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unit sales
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FA
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• Companies base their price on the value promised by their value proposition,
@
and the customer must perceive this value or image of the product performance,
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the channel deliverables, the warranty quality, customer support, and softer
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attributes such as the supplier’s reputation, trustworthiness, and esteem
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Buyer’s image of the product performance
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Channel deliverables
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The warranty quality
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Customer support
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Supplier’s reputation
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Trustworthiness
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Esteem
IC
• The key to perceived-value pricing is to deliver more value than the competitor
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FA
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Companies win loyal customers by charging a fairly low
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price for a high-quality offering.
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Value pricing is not a matter of simply setting lower
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prices.
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It is a matter of reengineering the company’s
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operations to become a low-cost producer without
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sacrificing quality.
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Lowering pricings significantly helps to attract a
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FA
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• EDLP charging a constant low price with little or no price
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promotion or special sales.
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• High-low pricing, the retailer charges higher prices on an
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everyday basis but runs frequent promotions with prices
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FA
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Firms base prices largely on competitor’s prices, follows
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the market leader.
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Firms might charge the same, more, or less than major
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competitor (s).
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Dr
fo
Going-rate pricing is quite popular where costs are
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17
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FA
• Growing more popular, (electronic marketplaces selling everything).
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• These are the three major types of auctions
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nt
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i. English auctions (ascending bids)
da
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English auctions are used today for selling antiques, cattle, real estate, and used
H
equipment and vehicles.
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Dr
ii. Dutch auctions (descending bids.
fo
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FA
• English auctions (ascending bids) have one seller and many buyers. On sites
@
such as eBay and Amazon.com, the seller puts up an item and bidders raise
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their offer prices until the top price is reached.
nt
de
• English auctions are used today for selling antiques, cattle, real estate, and
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used equipment and vehicles.
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da
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• Dutch auctions (descending bids) feature one seller and many buyers or one
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A.
buyer and many sellers. In the first kind, an auctioneer announces a high price
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for a product and then slowly decreases the price until a bidder accepts. In the
D
other, the buyer announces something he or she wants to buy, and potential
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sellers compete to offer the lowest price.
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• Sealed-bid auctions let would-be suppliers submit only one bid; they cannot
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FA
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i. Impact of other marketing activities
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ii. Company pricing policies
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iii. Gain-and-risk sharing pricing
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iv. Impact of price on other parties
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FA
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Geographical Pricing
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Discounts/Allowances
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A.
Promotional Pricing
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Differentiated Pricing
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FA
• Companies develop a pricing structure that
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reflects variations in:
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i. geographical demand and costs,
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ii. market-segment requirements,
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iii. purchase timing,
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iv. order levels,
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v. delivery frequency,
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vi. guarantees,
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how to price its products to
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s
nt
different customers in
de
Countertrade
tu
different locations and
rS
• Barter
da
countries.
ai
• Compensation deal
H
A.
• Buyback arrangement
r.
how to get paid in the
D
fo
r • Offset
absence of sufficient hard
D
TE
currency
IC
TR
ES
R
8
-1
PepsiCo used an offset agreement with the Russian
17
LL
government involving a swap of cola syrup for vodka.
FA
@
s
nt
de
tu
rS
da
ai
H
A.
r.
Dr
fo
D
TE
IC
TR
ES
R
17
LL
FA
@
s
nt
de
tu
rS
da
ai
H
A.
r.
Dr
fo
D
TE
IC
TR
ES
R
17
LL
FA
@
s
nt
Loss-leader pricing
de
tu
Special-event pricing
rS
da
Cash rebates
ai
H
Low-interest financing
A.
r.
Longer payment terms
Dr
fo
Warranties and service contracts
D
TE
Psychological discounting
IC
TR
ES
R
17
LL
FA
@
s
nt
Customer-segment pricing
de
tu
Product-form pricing
rS
da
Image pricing
ai
H
Channel pricing
A.
r.
Location pricing
Dr
fo
Time pricing
D
TE
IC
TR
ES
R
-1
17
CHANGES
LL
FA
@
s
nt
• Companies often face situations when they
de
tu
rS
may need to cut or raise prices.
da
ai
H
A.
r.
Dr
fo
D
TE
IC
TR
ES
R
17
LL
FA
• Several circumstances might lead a firm to cut prices:
@
• Excess plant capacity
s
nt
• Companies may initiate a price cut in a drive to dominate the
de
tu
market through lower costs.
rS
• Either the company starts with lower costs or initiates price cuts
da
ai
in hope of gaining market share and lower costs.
H
A.
• A price-cutting strategy involves possible traps:
r.
D
• Low-quality trap
r
fo
D
• Fragile-market-share trap
TE
IC
• Shallow-pockets trap
TR
ES
R
17
LL
FA
@
• Initiating Price Increases
s
nt
de
• Cost inflation
tu
rS
• Anticipatory pricing
da
ai
• Overdemand
H
A.
• Delayed quotation pricing
r.
• Dr
fo
Escalator clauses
D
TE
• Unbundling
IC
TR
• Reduction of discounts
ES
R
16-80
Initiating and Responding to Price Changes
8
-1
17
LL
FA
Possible responses to higher costs or overhead without
@
raising prices include:
s
nt
de
• Shrinking the amount of product instead of raising the price
tu
rS
• Substituting less expensive materials or ingredients
da
ai
• Reducing or removing product features
H
A.
• Removing or reducing product services, such as installation or
r.
D
free delivery
r
fo
D
16-81
8
-1
Initiating and Responding to Price Changes
17
LL
FA
• Reactions to Price Changes
@
s
• Customer Reactions
nt
de
• Competitor Reactions
tu
rS
• Responding to Competitors’ Price Changes
da
ai
• Maintain price
H
A.
• Maintain price and add value
r.
Dr
• Reduce pricefo
D
16-82
8
Price-Reaction Program for Meeting a Competitor’s Price Cut
-1
17
LL
FA
@
s
nt
de
tu
rS
da
ai
H
A.
r.
Dr
fo
D
TE
IC
TR
ES
R
16-83