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10/25/2018
Operations
Tekle Wanorie
I worked alone
Use the following data to construct one mean (x-bar) chart and one range chart (R-chart).
Is the process in control? No, because it is outside the limit
Sample # a b c d e f
1 19.47 21.21 20.51 21.19 21.21 22
2 21.43 21.05 21.46 21.48 21.05 21.07
3 20.11 21.37 19.89 20.18 21.37 19.98
4 20.9 20.88 20.59 21.1 20.88 20.22
5 21.24 20.41 20.15 21.5 20.41 19.52
6 20.75 20.81 21.43 21.34 20.81 20.97
7 20.5 21.41 21.12 20.1 21.41 19.67
8 21.34 21.5 21.75 21.45 21.5 21.84
9 20.01 19.9 20.67 20.9 19.9 20.76
10 20.9 20.12 20.82 20.73 20.12 21.33
11 21.12 21.1 20.13 20.71 21.1 20.86
12 20.72 21.33 22.04 21.39 21.33 19.65
13 21.49 21.34 21.18 21.5 21.34 21.38
14 21.5 21.19 21.34 20.19 21.19 20.54
15 20.46 20.19 20.57 21.03 20.19 21.01
16 20.37 20.08 21 20.87 20.08 20.67
17 20.28 21.1 20.47 20.59 21.1 20.46
18 20.45 20.52 21.47 21.41 20.52 20.37
19 21.29 21.35 21.29 21.28 21.35 20.28
20 20.33 21.2 20.25 20.98 21.2 20.45
21 21.22 21 20.56 20.54 21 21.29
22 22 19.52 20.76 21.38 19.52 20.33
xbar x bar bar range r bar ucl (x) lcl (x) ucl lcl
20.93167 20.84076 2.53 1.198636 21.4161 20.26541 2.397273 0
21.25667 20.84076 0.43 1.198636 21.4161 20.26541 2.397273 0
20.48333 20.84076 1.48 1.198636 21.4161 20.26541 2.397273 0
20.76167 20.84076 0.88 1.198636 21.4161 20.26541 2.397273 0
20.53833 20.84076 1.98 1.198636 21.4161 20.26541 2.397273 0
21.01833 20.84076 0.68 1.198636 21.4161 20.26541 2.397273 0
20.70167 20.84076 1.74 1.198636 21.4161 20.26541 2.397273 0 22
21.56333 20.84076 0.5 1.198636 21.4161 20.26541 2.397273 0
20.35667 20.84076 1 1.198636 21.4161 20.26541 2.397273 0 21.5
22
21.5
21
20.5
20
19.5
0 5 10 15 20 25
xba r x ba r bar ucl (x) l cl (x)
After a number of complaints about its directory assistance, a telephone company examined
samples of calls to determine the frequency of wrong numbers given to callers. Each sample
conisted of 100 samples.
Is the process stable (i.e, in control)? Determine 2-sigma control limits.
Yes it is stable because it is within the ucl and lcl
Sample Errors Proportion defective pbar ucl lcl
1 5 0.05 0.053 0.097807 0.008
2 3 0.03 0.053 0.097807 0.008
3 5 0.05 0.053 0.097807 0.008
0.12
4 7 0.07 0.053 0.097807 0.008
5 4 0.04 0.053 0.097807 0.008 0.1
6 6 0.06 0.053 0.097807 0.008 0.08
7 8 0.08 0.053 0.097807 0.008
8 4 0.04 0.053 0.097807 0.008 0.06
9 5 0.05 0.053 0.097807 0.008 0.04
10 9 0.09 0.053 0.097807 0.008
11 3 0.03 0.053 0.097807 0.008 0.02
0.08
0.06
0.04
0.02
0
0 5 10 15 20 25
C Chart
4 6 8 10 12 14 16
No. of errors c ba r ucl l cl