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1 BSC
2 RNC
3 TRANSMISSION
4 BTS
BSS TROUBLESHOOTING GUIDE
SYNCHRONISATION IS MISSING
Some Subscribers not able to latch on TATA network from specific handsets
Rx levels differ too much between main and diversity antennas, RSSI detected Rx signal difference exceeding
EXxx TRX module cooling fan s report no rotation,ESMA System module cooling fan s report no rotation
ERxx DDU module has detected VSWR above minor limit at anten
Alarm No. at
S. No. Problem Alarm Description / Comments Catergory
BSC
Service affecting
OSS connectivity
OSI CLNS LINKAGE NOT
1 down - both x.25 2175
AVAILABLE
down
non-Service affecting
Non-
OSI CLNS LINKAGE NOT
2 One X.25 down 2175 Service
AVAILABLE
affecting
Service affecting
4 BVCI Down
Service affecting
4 BVCI Down
SIGNALLING
LINK FAILURE IN SIGNALLING
9 ACTIVATION OR 2072 LINK ACTIVATION OR
RESTORATION RESTORATION
FAILURE
SIGNALLING Service
10 2070 LINK SET UNAVAILABLE
LINK SET DOWN affecting
GPRS/EDGE
GPRS/EDGE LOAD IS Non-
LOAD IS VERY
11 3415 VERY HIGH IN PCU OF Service
HIGH IN PCU OF
PSE affecting
PSE
Service affecting
BTS AND TC
BTS AND TC
UNSYNCHRONIZ
UNSYNCHRONIZATION
12 ATION CLEAR 2993
CLEAR CALLS ON ABIS
CALLS ON ABIS
INTERFACE
INTERFACE
Service Threatening
HW BLOCK FAILURE IN
15 STMU FAULTY 2794
PLUG-IN UNIT
Service Threatening
INCORRECT WORKING
2692 STATE
16 MCMU RESTART
0690,1001 working State Changed ,
Unit restarted
Service affecting
INCORRECT WORKING
2692
STATE
17 BCSU RESTART 0690
working State Changed ,
1001
Unit restarted
Service Threatening
INCORRECT WORKING
2692
BCSU STATE
18 0690
SWITCHOVER working State Changed
1001
Unit Restarted
Service Threatening
Loss of
Failure in
19 Synchronization 2,641
Synchronization Signal
in BSC
Affect / Steps to be follow for troubleshoot
LINK SET
1 Iu-CS link down 2070 UNAVAILABLE SA RNC Total Outage
LINK SET
Both Iu-PS links
2 2070 UNAVAILABLE SA RNC data traffic outage
down
LINK SET
One Iu-PS link
3 2070 UNAVAILABLE NSA No Data traffic outage
down
No connection
BASE STATION to Flexi
7650 SA Transmission to NodeB will be affected
FAULTY transport
submodule
4
BTS reference Service will be affected based on the
SD
clock missing degradtion threshold level
BTS RNC/I-
BASE STATION
HSPA interface
5 OPERATION 7651 SA NBAP/AAL2 signalling link failure
signalling link
DEGRADED
failure
CELL OPERATION
8 7654
DEGRADED Rx signal level
NSA Sectors Operation will be degraded
failure
CELL Radio resources
7655 SA Cell will be down
NOTIFICATION switched off
9
HW capacity
too low for The licenses are granted but cannot be
feature 308, NSA used. Some of the licensed features are
Licence Based not available.
BTS channel c
Licence missing
00000001125,
Flexi WCDMA SA Sector down
BTS 60W Power
License
Licence missing
0000000306,
HSDPA 16QAM SA SDPA Traffic will affect
SW Licence
BASE STATION Support
10 LICENCE 7661
NOTIFICATION
Licence missing
0000000307,
HSDPA
NSA Degradation
Proportional
Fair Resource
Pac
Licence missing
0000000649,
Shared HSDPA NSA Degradation
Scheduler for
Baseband
Verification of
target ID failed SA Degradation of system module
3 times.
License missing
for feature
Additional 2 E1, Service Degraded
BASE STATION
T1, JT1
11 TRANSMISSION 7665 SA
interface o
ALARM
BASE STATION
11 TRANSMISSION 7665 SA
ALARM
License missing
for feature Cell Down
UBR+.
BEATING WCDMA
7740 (blank) NSA Repeatation of any alarm causes
BTS ALARM
12
FAILURE IN
WCDMA WBTS BTS Cannot be logined remotly &
7750 (blank) NSA
O&M Measurements will not be updated
13 CONNECTION
AAL2 path
unblock not Cell Down
accomplished
BCCH
information
Cell Down
updating has
failed
RNW O&M Common
14 7761 SA
SCENARIO FAILURE channel
Cell Down
deletion has
failed
NBAP interface
type unknown Cell Down
failure
Block resource
request, normal Sector down
priority
Common
measurement Sector down
failure scenario
WCDMA CELL OUT NBAP link
15 7771 SA Sector down
OF USE failure
Resource status
indication, cell Sector down
disabled
WCEL state not
Sector down
WO
WCEL state not
When Site Down Or Sector Down
WO after setup
RNC internal
Service Degraded
error
HSDPA
16 CONFIGURATION 7772 SD
FAILED
WBTS rejects
the Service Degraded
configuration
WCDMA BTS
DEDICATED
7778 SA DCN state - Disable Or Cell Faulty
MEASUREMENT
FAILURE
17
A unit (or units),taking care of HSUPA
traffic in the WCEL can be faulty
To be checked CoCo/ATM
CoCo/ATM Configuration Mismatches
Configuration Mismatches between
between NodeB/RNC/Tellabs
NodeB/RNC/Tellabs
To be checked CoCo/ATM
CoCo/ATM Configuration Mismatches
Configuration Mismatches between
between NodeB/RNC/Tellabs
NodeB/RNC/Tellabs
To be checked CoCo/ATM
CoCo/ATM Configuration Mismatches
Configuration Mismatches between
between NodeB/RNC/Tellabs
NodeB/RNC/Tellabs
To be checked CoCo/ATM
CoCo/ATM Configuration Mismatches
Configuration Mismatches between
between NodeB/RNC/Tellabs
NodeB/RNC/Tellabs
Service
2 3G Sites down Base Station out use
affecting
Service Threatning
No Alarm observed in the At one end, RSL of the link is OK, on
5 M/W Link Problem link, except RSL dip at one other end it dips to -90dBm.
end. No typical alarm observed in the link.
Affect / Steps to be follow for troubleshoot
BFD down or fluctutating in AXC & data traffic shifted to ATM,
Cause HSPA fallback enabled. Checked txn media as well as ISA
card or reset Mux ISA card to restore BFD.
If the CPU utilization for both Main & Spare IFMcard are hign then
remove one by one & inserted Main card to reduce CPU utilization.
Atlast switched CDC card from main to redundant card.
Need to ping connecting IDU from GNOC to check alarms & w.r.t
appeared alarms we identify either power issue or hardware fault
3 Rx levels differ too much between Flexi 7607 Rx levels differ too much between main and
main and diversity antennas, RSSI diversity antennas,
detected Rx signal difference RSSI Value is high than 10.
exceeding threshold
4 EXxx TRX module cooling fan s Flexi 7607 TRX cooling fan not rotate
report no rotation,ESMA System ESMA cooling Fan not rotate
module cooling fan s report no
rotation
5 a)ERxx DDU module has detected Flexi/MR 7607 VSWR limit is high than 1.5 for Minor alarm
VSWR above minor limit at anten and >2.7 for major alarm
Catergory Affect / Steps to be follow for troubleshoot
Service affecting 1.First step to check the site is down or not (ZEOL)
2.if site is working with DFCA unsync and LMU is in stand by mode (ZEFL)
than visit the site
3.Check the parameters such as LMU area parameter,DFCA disabled or
enabled
4.Check ESLA cable connectivity between ESMA to LMU ,if found any
Service affecting Activities steps as follow:-
1.Firstly we Check Infra condition of the site
2.Check the BTS configuration of the site ,properly check weather there is
any alarm in site,But no service affecting/Service degrading alarm found
3.After that we check DAC value,RSSI comparision value and VSWR value
with Site master but problem not resolved.
4.Change the PLMN allowed from 1 upto 7.
5.Replaced the ESMA card.
6.Shift BCCH to another TRX and check
7.Shift BCCH to another TRX and check.
8.Swapping of TRX's from other perfet site to problamatic site and
check.
9.Site deletion and further recreation done still no improvement found
10.Rehome the site BCF-22/ Muzaffarnagar BSC to Meerut -1 BSC with
Service 1.Check the RSSI measurements with BTS Manager.
Degrading 2.Check the BTS RF cables and connections.Check the antenna and RX
cabling.
3.If the antenna and RX cabling are faulty, correct the problem and run
TRX test to cancel the alarm.
4.Check and measure VSWR of the antenna lines.
Service 1.90% there is a chance of Over heating or Room tempurature high inside
Degrading shelter
2.if there in an issue of tempurature resolve the issue along with IP
3.Check that the fan unit cable is correctly connect to DTRX/ESMA
4.Check that there are no obstacles preventing the fan(s) from rotating
5.Clean the fan unit of dust and/or dirt
6.if problem is still presist then Replace the fan unit
service affecting 1.Measure VSWR value with Site Master ,If value is found high then
second step is to see the fault via Distance to fault location .
2.According to distance found, replace connector,Jumper ,Anteena or
damaged feeder cable
3.With external test equipment check VSWR of the antenna line. Repeat
step 1 if the measurement is again high
D:\userdata\alekar\
Desktop\BSS Fault
D:\userdata\alekar\
Desktop\BSS Fault