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Dama de Noche St., Bo Obrero, Iloilo City

Diagnostic Examination in
Oral Communication
SY 2018-2019
Name: _____________________________________________ Score: _______________
Year & Section: ______________________ Date: ________________
I. Identify the elements of the communication described in each statement.

Speaker Message Encoding Channel Decoding

Receiver Feedback Context Barrier

__________________1. The source of information or message

__________________2.the information, ideas, or thoughts conveyed by the speaker in words or in actions
__________________3.the process of converting the message into words, actions, or other forms that the speaker
__________________4.the medium or the means, such as personal or non-personal, verbal or nonverbal, in which the
encoded message is conveyed
__________________5.the process of interpreting the encoded message of the speaker by the receiver
__________________6.the recipient of the message, or someone who decodes the message
__________________7.the reactions, responses, or information provided by the receiver
__________________8. the environment where communication takes place
___________________9.the factors that affect the flow of communication

II. Differentiate each model. Fill in the table below.

III. Identify the function of communication in each of the following situations. Write your answers on the space

Control Social Interaction Motivation Emotional expression Information dissemination

1. The teacher reads and discusses classroom policies to her students.

2. Ross greets Rachel; then, they start talking about their plans for the holidays.
3. Phoebe shares her insights on how to live peacefully despite a complicated life.
4. Monica shares her personal frustrations with Chandler.
5. The geometry teacher lectures about mathematical concepts.
6. Sheila delivers her valedictory speech.
7. The President delivers his last State of the Nation Address.
8. A television personality thanks the supportive moviegoers during an interview.
9. The city mayor presents her strategies to execute the plans in a public forum.
10. A tourist guide orients a group of tourists about a heritage site.
IV. Write T before each number if the statement is true and F if the statement is false.
1. Consider ethics in your speech at all times.
2. Effective use of nonverbal communication can strengthen your message.
3. How you communicate reflects who you are as a person.
4. One way to help you build credibility is through effective nonverbal communication.
5. There are certain words that are only appropriate at certain times and places.
6. To achieve clarity, we must speak the same language as our listeners.
7. The use of too many fillers can distract your listeners.
8. Verbal communication is better than nonverbal communication.
9. When you talk to others, you should not assume too quickly that they understand the message that you convey.
10. When you communicate, choose what you want to say and how you want to say it.