F-SYS-015

Rev. 0

MANAGEMENT REVIEW 1st MR for FY 2012

Date: November 14, 2012 Page: 1 of 2 Attendees: See attached Control No.: MR 12a
Time Started: 10 AM Venue: Conference Room
Time End: 12:30 PM Presided by: MR
REVIEW INPUTS
Results of Audit (Internal Quality Audit) - October 9-10, 2012 FNG - 3 observations, 1 minor - all closed
ADMIN - 2 obs and 1 minor findings - all closed SYS - 2 observations, 1 minor - all closed
HR - 2 observations, 1 closed, open item - waiting for JD SKG - 2 observations - all closed
FIN - no findings MR - 1 observation - closed
MIS - 3 observations, all closed but othe 1 is still conditional DCO - 2 observations - all closed
SALES - 1 observation, closed
PCD - 2 observations - all closed, 1 minor - still not done, monthly meeting with casual
PURCHASING - 2 observations - all closed
QAC - 3 observations - all closed, 3 minor - all closed
INJ - 2 observations, 2 minor - no response yet, accordingly, some are not their NC
TECH - 3 minor findings - all closed
PDD - 1 observation, 2 minor - all closed

Customer's Audit - EPPI (GPS) - 80%, FDTP (QMS/EMS) - 85%, IWSP (QMS/EMS) - 94%, TRP (QMS) - 96%, TRP (CDA) - 100%
Katolec (EMS) - 90%, Katolec (QMS) - 83%; Average Audit Rating - 90%

Customer Feedback (October 2011 - April 2012) - Quality - 4.15, Delivery - 4.15, Customer Service - 4.22 are all passed and had improved compared to last year.
Only Cost had a failed result, 3.85, but still improved compared to last year; Total Average Rating - 4.09
In terms of Quality Claim (April 2012 - September 2012) - May has the highest number of claims - 16. As per customer, Teruno is he highest with 29 claims,
followed by Katolec with 19 claims and Fujitsu, EPPI and Philinak ranked 3rd with 11 claims.

Process Performance and Product Conformity (Monthly Reports) Period Covering months of April 2012 - September 2012
and TOP MANAGEMENT'S COMMENTS for each Department
ADMIN - expenses in water bill, shuttle and cooking gas had increased while telephone, offie supplies and meal subsidey had decreases
Suggestion: include plan vs. actual of facilities maintenance like pest control, etc
HR - unachieved targets are processing of disciplinary action, training plan (internal) and indirect recruitment
Suggestion: include employees competence (skills), ensure all inquiries and complaints of employees are process on time
FIN - Collection and Payment were both not achieved, decreasing Sales trend and Net Profit
MIS - continuously achieving target, 2 time failed only (Zero Server Downtime last April and Preventive Maintenance last September)
Suggestion: include communication - hardware and software; include in audit the back-up system
SALES - 3 targets achieved (Zero Price Discrepancy, On-time Response to Delivery Claims and Participation to all Activities), Failed in On Time Response to Quality
Claims - action is to (1) Fixed per Department QM Attendees, Monitoring of QM Attendance and Strictly praactice within the day or N+1 day conduct of QM
PCD - 1 out of 8 targets were achieved (% of Parts Variance); have missed deliveries on EPPI, FDTP and TRP; materila with highest variance is FSP9CA398
QAC - achieved targets are CRTS Terumo, CRTS Finishing- Auto, CRTS Overall, Internal Lot-Out Teruno after Sorting, Internal Lot-Out Finishing after Sorting
and Internal Lot-Out - QC/PC; highest internal lot-out is April; Finishing has the highest CRTS
INJ - all targets were not achieved except for daily achievement rate
Suggestion: have a common understanding with regards to new model
SYS - two targets were achieved; injection department have the highest daily process audit findings based on result followed by SYS/QC and then PDD
TECH - achieved daily achievement result of machine maintenance (from April-September), other targets were not consistenty achieved
FNG - 4 targets were all not achieved; actions are to reduce morning start-up preparation time, replacement of robot hose (L3) and Improve Plain Parts Inspection
SKG - all targets are consistently achieved except for lot-out last months of April and August
TER - all targets were not achieved, but there is an improvement on result last September

STATUS OF CORRECTIVE AND PREVENTIVE ACTION

2nd IQA FY 2011-2012
One open item last IQA (2nd IQA of Fy 2011-2012) - Terumo Operator's Accreditation Badge
Effectiveness of Action Implemented were verified thist IQA (1st IQA of FY 2012 -2013)
1st IQA FY 2912 - 2013
No response yet from 2 NCN and 2 PNCN issued to Injection this IQA (1st IQA FY 2012-2013)
Two open items for NC and PNCN Issued - PC-MH Casual are not included in monthly meetin (PC) and JD of one employee
Form effectivity date: 18_01_2013
 F-SYS-014
PT DAIHO INDONESIA Rev. 0
Systems Department

MANAGEMENT REVIEW 1st MR for FY 2013

Date: 18 January 2013 Page: 2 of 2 Attendees: See attached Control No.: MR 13a
Time Started: 10 AM Venue: Conference Room
Time End: 12:30 PM Presided by: MR
REVIEW INPUTS
FOLLOW UP ACTION FROM PREVIOUS MGT. REVIEW
Tact time update to establish new standard time and manpower - All IE - On going
5S Preparation (Repainting of Machine and Floor) - All Departments - Done
Quality Meeting Sub Group Preparation - All - Done
Attachement of Root Cause and Action to Leak Out Parts Displayed at the Kaizen Area - SPQ-QAC - Not Done

PLANNED CHANGES THAT COULD AFFECT QMS

OSHAS 18001 - Toyota Requirement
Management System Integration
Social Accountability
Medical Product Standard Certification

RECOMMENDATIONS FOR IMPROVEMENT

Department Heads to Participate Consistently in IQA (2x a year)
Self-monitoring of each section regarding subordinates awareness or own procedure
Use NC Findings as Gauge for Department Performance

REVIEW OF QUALITY POLICY

No change

REVIEW OUTPUT
Decisions and actions related to :
Commitment Date In-Charge Remarks
IMPROVEMENT OF THE QMS AND ITS PROCESSES

Self-monitoring of each section regarding subordinates awareness or own procedure Dec-12 All
Use of NC Findings as Gauge for Department Performance Dec-12 All
Awareness/ Announcement of Quality Issue per Department Dec-12 All
Department Heads to Participate Consistently in IQA (2x a year) Next IQA All Dept. Heads
Inclusion of Facilities Maintenance in Admin Report Next FY Admin
Inclusion of Employee's Comptency in HR Report Next FY HR
OSHAS 18001 2013 All
Management System Integration 2013 All
Social Accountability 2013 All
Medical Product Certification 2013 All

Prepared by: Checked by: Approved by:

Rose Ann Premian Dennis Caranza Fumio Nishitani

Form effectivity date: 18_01_2013
 F-SYS-014
PT DAIHO INDONESIA Rev. 0
Systems Department

MANAGEMENT REVIEW 1st MR for FY 2013

Date: 6 February 2013 Page: 1 of 2 Attendees: See attached Control No.: MR 13a
Time Started: 3:00 PM Venue: Daiho meeting table
Time End: 4:30 PM Presided by: Each Department Heads - Through Monthly Meeting
REVIEW INPUTS
Results of Audit (Internal Audit for QMS/ EMS ) - 9 January - 11 January 2013

HR & GA - 5 Observation - all closed

Mould Factory - 6 Minor - All Closed
PCD - 2 Observation - All closed
MIS - 1 Observation - All Closed
Eng'g. - 2 Observation - All closed
QC - 4 Observation - all closed
Mould Maintenance Area - 3 Observation -All closed
Production - 2 Observation - All closed

Customer's Audit - IEI (CSR) - 69.7% RANK B - Other Customer NO Audit was being conducted

In terms of Quality Claim (August 2012 - January 2013) - September has the highest number of claims - 19. As per customer, PATCO is the highest with 25
claims, followed by MURAMOTO with 11 claims, KIYUKONI with 11 claims and IEI with 10 claims

Process Performance and Product Conformity (Monthly Reports) Period Covering months of August 2012 - January 2013
and TOP MANAGEMENT'S COMMENTS for each Department
HR & GA - Attendance rate only September 2012 Not achieved 90% , Make a formal Memo for Leave usage, Coordinate Sports and recreation committee,
- Canteen, 5S, Safety, Expenses,Suggestion and Consumables items committee, Post percfect attendance operator with photo
- Check shuttle service loading rate
SYSTEMS - Internal Audit Closure achieve 100%, NCN Closure 92% Repeating Process audit claim Target. Safety concern 1 item Not closed (Mould Factory)
- Open NCN 1item Mould Factory & 1 item for AHR, MF(Mould Factory) & MM (Mould Maintenance)combine objective & Activities
- Observe gap on floor - put hazard tape if step become high, Check Forms of each departments need to "memo"to lessen the use of paper & copier
- Check Finance Form need for memo , Appoint members for committee members
QCD - External claim only January Achieved ZERO customer claim, Defect rate Month of August,Sep't & December Not achieved
- Acceptance Rate September & December Not achieved, RTS only January improved, Defect Rate Nov & Dec improved, Acceptance rate Oct-Dec improve
- 200% Offline Inspection Dec & January Target Achieved, QC monitor Dragmark on Holes & Fittings, identify RTS Defect, Coordinate to customer to get
- the traceability of Operator if Defect leak out, check 200% Inspection result for Operator performance and Capabilty.
PCD - Objective of Delivery Just in Time Not achieved , Material Variance January only was achieved,Inventory Variance October only Not Achieved
Material variance - check Partweight if tally with the JakaD, Consume material on drier prior to inventory , If trucking not On-time ask or charge Penalty/Discount
Dsaily basis FG and label variance, $319,274.29 Sales consumption - We need $700,000 Daily Sales
FINANCE - Objective on daily task completion is ZERO - NOT achieved, Do not delay Daiho Payment (SHOULD BE ONTIME)
- Missing Invoice, Need to Organize work.
Mould - On time Periodic maintenance of mould - September & October not achieved, Daily Maintenance all Plan was achieved
- Un-necessary downtime all not achieved due to flash and scratch, Top contributor: Base ADF- RN-11 (#5,#4&#7)
- Top management comment: show which mould have a plan to do per month, Un-clear cause analysis, Identify cause of the problem and
- implement horizontal activity to prevent re-currence of the problem. Dismantle mould should put cover to prevent from object dropping cause scratch specially
- on surface of mould.
ENG'G - Un-necessary downtime achieved except for the month of Sept - Oct 2012, Preventive Maintenance Dec 2012 and January 2012 Not achieved
- Monitoring graph should be fiscal year, Verify setting of silicon. Do not use PP Band on chuckplate, Preventive maintenance based on
- operation hours, check contents of workload of staff & work-up skill matrix for operator and technician, Check sensor setting possible not double detection.
PRDN - Achievement rate - not achieve, Improve color coding on graph - If Target Green, If improve compared to previous data - Blue if Not achieved - Red.
- Indicate 3 mos transition of Top 3 parts defect contributor, Un-clear cause analysis and countermeasure, Parameter change is not a permanent solution.
- No activity for this month, Investigate the cause of the problem and apply horizontal countermeasure activity specially to same mould
Form effectivity date: 18_01_2013
 F-SYS-014
PT DAIHO INDONESIA Rev. 0
Systems Department

MANAGEMENT REVIEW 1st MR for FY 2013

Date: 6 February 2013 Page: 2 of 2 Attendees: See attached Control No.: MR 13a
Time Started: 3:00pm Venue: Daiho Meeting Table
Time End: 4:30pm Presided by: Each Department Heads - Through Monthly Meeting
REVIEW INPUTS
CUSTOMER SATISFACTION SURVEY FEEDBACK RESULT
CATEGORIES: Overall Assessment
IEI 4 Satisfactory
KKI 4 Satisfactory
PET 3 Average
MEI 3 Average
4 Satisfactory

RECOMMENDATIONS FOR IMPROVEMENT

Department Heads to Participate Consistently in IA (2x a year)
Self-monitoring of each section regarding subordinates awareness for own procedur
Use NC Findings as Gauge for Department Performance
Identification of Significant Aspect of each department.

LEGAL REQUIREMENTS: EVALUATION TO COMPLIANCE TO ALL LEGAL AND APPLICABLE REQUIREMENTS:

HR & GA to provide Government permit requirement on handling of Hazardous waste
Follow up Emergency Drill Simulation
Summarized Aspect & Impact for all department

REVIEW OF QUALITY / ENVIRONMENTAL POLICY

No change

REVIEW OUTPUT
Decisions and actions related to :
Commitment Date In-Charge Remarks
IMPROVEMENT OF THE IMS AND ITS PROCESSES

Self-monitoring of each section regarding subordinates awareness or own procedure All

Use of NC Findings as Gauge for Department Performance All
Awareness/ Announcement of Quality Issue per Department All
Department Heads to Participate Consistently in IA (2x a year) Jul-13 All Dept. Heads
( Integrated Audit for QMS / EMS)
Follow up Schedule of Emergency Drill Simulation Mar-13 Safety Officer
Provision of Aspect and Impact for each Department and their activity to minimize Mar-13 Systems
waste
Aspect Impact Activity awareness & implementationfor each Department Mar-13 All

Prepared by: Checked by: Approved by:

Gina L. Bitoon Chindita Hokiana Djaja Katsutoshi Hatsuda

Form effectivity date: 18_01_2013