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Education

H.No.76, Gokalgarh, Gurugram, Haryana

H.No.76, Gokalgarh, Gurugram, Haryana

+91-7042732533

+91-7042732533
nhsrbd@gmail.com

Naveen Kumar

2016-18

Symbiosis Institute of Telecom Management, Pune

Master of Business Administration (Marketing and Finance)

2011-14

Maharishi Dayanand University (General), Rohtak

Bachelors of Business Administration, Ahir College, Rewari

2008-10

Higher Secondary Examination, HBSE (Commerce)

Saini Senior Secondary School, Rewari

2006-08

Senior Secondary Examination, HBSE

Government Senior Secondary School, Rewari

Professional Experience (21 Months)

2018 (June-Present)

Freelancer (6 Months)

(Marketing and Communication Consultant)

Client1. Robotic Education Company, Marketing and Strategist Consultant, B2C (1 Month, 10 Days)

A. Conduct market research and analysis based on some Internal and Secondary information

B. Create Offline + Digital marketing Gap Framework and how that gap can fill using CSR and channel marketing activities

C. Make ATL, BTL, and TTL marketing strategies for North, West, Middle and South Indian market.

D. Create company expansion plan for North and West India

Client2. Cloud Telephony Company, Marketing and communication Consultant, B2B (4 Months) A. Make company expansion plan in West, North and South India, meeting and travel strategy for north

region, Crate use case of Cloud Telephony for existing and new industries B. Introduce company in events and seminars North India. Client3. Digital Marketing-cum Cloud telephony Company, Marketing and Sales Trainer, B2B (5 Days):

Providing training to Sales and Marketing people and suggest marketing strategies to founder how to crack untapped market Client4. Law Education and Advisory Company, Marketing and Expansion Consultant, B2B & B2C, (10 Days):

A.

Website Designing, Making ROI effective Digital + Offline marketing plan and Implementation

B.

Creating Return on Marketing Investment (ROMI) Metrics.

C.

2017 (Apr-June) ComputoVision PVT LTD. Pune, India (Internship) (2 Months)

(Marketing and Communication Consultant Intern)

Conduct market research for products like Chatbot, Cloud Telephony (SMS & Voice), CRM solutions and suggest the best area of business

Make SMS, Email and Voice campaign plan for the company & clients

Understand the target market, projects and making marketing

Participated and Organized two seminars and one exhibition, providing details of theproducts.

Maintain daily, weekly leads & Sales report and discuss to Founder and Cofounder regarding company growth

Amongst all Intern the selected one who worked with Founder for 2 new products and 1 new client assignment

strategies to attract clients

2015-16 (Apr-May) Cognizant Technology Solutions, Noida, India (13 Months)

(Customer Services Representative)

Manage 4 Key Accounts in the authorizationdepartment

Understand Client queries and provide solutions to the problem reported through email & Inboundcall

Among of the 4 candidates who were selected out of 32 employees for authorization department

Checking the order details, resolving the problems of Order entry and Documentation team

Organized knowledge transfer program for the team and new Joiners to fill the knowledge gap

Ensuring 100% accuracy as per SLA defined with Client, Consistent customer satisfaction by taking constant feedback

Research Project (During MBA)

taking constant feedback  Research Project (During MBA) Exploring the factors affecting Adoption Status and Policies

Exploring the factors affecting Adoption Status and Policies of Entertainment Over The Top (OTT) Apps

Trend analysis of Entertainment OTT App usage patterns and proliferation of OTT players

Analyzing the New Content-Market and Business Models of Broadcasting and TelecommunicationIndustries

Scrutinizing Convergence between Broadcasting and Telecommunication

Analyzing different Business model of OTT (SVOD, AVOD and TVOD)market and how Influencer are replacing celebrities via AVOD

Skills & Certifications

Certifications: Digital and Social Media Marketing, ITSM

Trainings & Seminar: Market Research and Analysis, Presales+ Sales+ Post sales, ITIL, Bloomberg

Tools: MS Excel, MS PowerPoint, MS Word, MS Access,CRM: Hubspot (Sales and Marketing), Cloud Telephony: My Operator, Exotel

Co-curricular Activities

Head of ICT research club and Member of Marketing team at SITM

Appreciated for Best Assignment in the Batch on “IOT Opportunities and Challenges in Indian Smart Cities” at SITM

Article published in College Annual Magazine on “Opportunities and Challenges in the emerging Fintech space in India” at SITM

Participated “STARTUPEDIA 2017” a National Level Business Plan Pitch conducted byIPE, Hyderabad

Extra-curricular Activities andAchievements

Key Contributor to ‘Blockchain – The Untold Story’ written by Srinivas Mahankali an IIT-B and IIM-B Alumnus, 2018

Appreciated by the client for Offline and Online Marketing Strategies, ComputoVision, Pune, 2017

Awarded “Best Debut Employee” in both training and on the job at Cognizant, Noida, 2015

Received Spotlight Award for Best Quarterly Performance at Cognizant Technology Solutions, India, 2015

Core member of Digital Inclusion Team at Cognizant, Noida, 2015

Hobbies

Reading (Article on Market Trends)

Playing Cricket (In spare Time)