PART I

The Problem and its Background

Housekeeping performs the duty of cleaning and keeping orderliness in

a hotel. It keeps the ambiance of the hotel. It performs a good quality of
safety using equipment and proper chemical. Housekeeping manage every
laundry of linens, the guest clothes and employees uniform, cleaning the
furniture and fixture of the hotel. It keeps the hotel more hygienic for the
guest and pleasant using decorations. Good housekeeping must not only
focus on cleanliness but also the ability to perform the task well and
appropriate. Safety is one of the things that a good housekeeper must
promote.

According to Lilandrie (2010), housekeepers are 51% gain serious

injuries than service employee result from a long time of work. Moreover,
the report of Room Attendant is that 77% of housekeeper experience pain
regularly that prevent them to perform their task smoothly. Another report
on United State that there are 900 housekeepers experience pain especially
those who fix 18 beds for a day. It is also stated that 44% of them
experience more pain in the lower back of the body.

Base on a report, Nassari country experience a chemical explosion in

Ramada Hotel. A housekeeper mixed a chlorine and muriatic acid that cause
vapour cloud. This includes cause injury to six employees and has been sent
to Nassari University Medical Center. Housekeeper must be train on proper
technique, process in safeness and Personal Protective Equipment (PPE).

Researchers will conduct the study to know the level of awareness of a

housekeeper to the safety and injury prevention. This study will help to
identify the number of people that more aware of their safety and health
injury prevention during duties in their workplace. To find the awareness in
safety hazard and proper techniques that must be instruct on every
housekeepers to present injuries on a body. The researcher also look for the
program that will help to avoid injury and become more safe in the
workplace.

Significance of the study

This study will be beneficiaries to the following:

Manager and Staffs. This study will help housekeeping personnel of

a hotel to be aware of their safety and health injury prevention during duties
in their workplace.

Students.This study will give the information to understand the safety

hazard prevention especially in their school performance in housekeeping
subject.

Teachers.This study will serve as their learning materials or guide in

class discussion to the student who choose housekeeping as their stand.

School Administrators. The study will help the administrators to

aware when it comes in general safety and injury prevention in
housekeeping specialization.

Future Researchers.The study will serve as a future reference for the

researchers on the related topic.

Conceptual Framework

This table will show the input, process and output of researcher’s
study.
INPUT PROCESS OUTPUT
Demographic Identify the
Profile of the demographic profile
respondents in of the respondent.
terms of age and
gender.
Level of Identify the level Safety and
awareness of of awareness of health
housekeeper on housekeeper on injury
general safety general safety and prevention
and injury injury prevention in program.
prevention. Housekeeping.
Relationship Identify the relationship
between level of between the level of
awareness and awareness and
respondent respondent.
Profile.

This study will show the level of awareness of a housekeeper on their

general safety and injury prevention. In housekeeping, safety is one of the
things that a good housekeeper must be promote. The researcher choose
age and gender as the demographic profile for their target respondents.

There are different awareness in terms of age and gender of a

housekeeping personnel. In age, the researcher thought that the older
housekeeper will be more aware in general safety and injury prevention.
Through gender, the researcher will be identify the awareness between male
and female about general safety.

The researcher will identify the demographic profile through survey

questionnaire method. This study will propose a safety and health injury
prevention program.
 Statement of the Problem

The study intends to measure the level awareness of a housekeeper on

the general safety and health injury prevention in a hotel.
It seeks to answers the following questions:

1. What is the demographic profile of the respondents in terms of:

1.1 Age,
1.2 Gender?

2. What is the level of awareness of housekeeper on general safety and

health injury prevention in housekeeping?

3. Is there a significant relationship between the level of awareness and

respondent profile?

4. What safety and health injury prevention program can be proposed?

Hypothesis of the study

There is no significant relationship between the level of awareness and

the respondent profile.

Definition of terms

For a better understanding of the different terms which will be used in

the study, the following terms are completely defined:

Awareness. It refers to the understanding and knowledge.

 General safety. It refers to the disciplinary way to ensure the
compliance of the safe practices and to maintain the health of every
employee.

Housekeeper. It refers to a person who do the daily task in cleaning

a room in a hotel. It is the one who employed to do the domestic task.

Housekeeping. It is about the duties in a hotel or house that

performs cleaning and keeping the orderliness.

Injury prevention. It refers to the act of preventing harm or damage

from risk.

Personal Protection Equipment (PPE). It refers to the equipment

that use for protection of the body and health.

Safety Hazard. It refers to the hazard that needed to be prevent from

injuries.

Scope and Delimitation

The purpose of this study is to know the awareness of housekeeper in

general safety and injury prevention in their workplace. The researcher
target respondents are the housekeeping personnel that limited to 50
housekeepers who will answer the survey questionnaire which is the basis to
answer the problem in the study. This study will conduct in Kapitolyo, Pasig
City by the researchers. The problem that might address in our study is the
knowledge of the target respondent about their safety and injury prevention
in cleaning standard of the hotel.

PART II
REVIEW OF RELATED LITERATURE AND STUDIES
On General Safety

According to Judie Smithers (2016) keeping everything clean and neat

is project that’s never wrecked, and other items that most commonly appear
on facility examination report relate to poor housekeeping.

According to Sannon (2014) most housekeeper encountered unique

workplace hazards. Their also experience unique characteristics attribute
that increase their possibility for poor health outcomes.

According to Hsieh, Apostolophous and Sonmez(2013) despite the

strict protection standards hacked by the legitimate requirements, hotel
housekeepers are open not only focus on physical hazard, but it also to
chemical, biological and psychological hazard.

According to Hsieh et al (2013) there must be applied, adhered and

implement to in order to remove known and suspected safety and health
hazard in housekeeping department. At the organization level, employer
must perform risk evaluation to know and control reasonable and predictable
health and safety risk.

On Injury and Causes

According to Mangiardi (2018). The (Cal/OSHA) or california division of

occupational safety and health was voted unanimously to stabilize the
regulations intend at combating the upward rate of musculoskeletal hotel
housekeeping detriment. The recent standard of hotel housekeeping
musculoskeletal injury prevention is california code of regulations (CCR), In
effect July ,1,2018 by leaving hospitality industry in three months to obey
with the order rules to performed a worksite evaluation.
 By turns, the standard outline of requirements that these employers was
organize, execute and maintain effective, written, (MIPP) musculoskeletal
injury prevention program that shows the risk specific to housekeeping’. The
hotel housekeeping rules amdregulations also attach the associated training
and record keeping components.

According to Katzakian (2018). Many hotels offer more amenities to

their customers or guests that can result in uprising workloads that can also
results as serious injuries. The safety agencies states a important augment
in diseases and injuries in hospitality employees. Employers says if they
have preferably safety training and ergonomic changes may resist injuries
and diseases.

The safety patron state that having a suitable training can instruct
housekeeping staff on how to use theirselves in some ways that helps them
to prevents muscoluskeletal damage. There are some common injuries like
respiratory illnesses because of repeated exposure in some chemicals or
cleaning agents that cause respiratory problem. Next, Infectiouse diseases
by dispose the garbage and expose to blood-borne pathogens because of
broken glass or some uncapped neddles that stitch the skin.

According to Durisko (2018). Anytime, accidents can happen-obviously

they are not intended, and there are boundless possibilities for something to
go mistaken. You can stall many accidents, somewise, by taking certain
preservation to make sure that the most liable mishaps will not happen.

There are some information about the usual causes of accidents in

workplace, so prepared o prevent damage or inhuries and other incidents
like lifting, it can eliminate muscle back strains and back injuries by ensuring
the safe lifting procedures. Also the trips/falls, this is the one of the main
causes of injuries. The poor lighting also can be a cause of trips/falls and any
injuries. Any area in the workplace should be aware / well it including the
warehouses, offices, parking areas and outside entryways.
On Injury Prevention

According to Famakinwa (2018), the California’s Division of

Occupational Safety and Health has embrace the recent policy to lessen the
injuries for hotel housekeepers. The regulation will need the employers to
establish, maintain and implement an effective practices of musculoskeletal
injury prevention that can manipulate risk to housekeeping personnel. Doing
everyday task in a hotel like lifting 100-pound mattresses and pushing
heavy equipment use in cleaning include vacuums and floor polisher that can
lead housekeeper to experience injuries that can cause a physical treatment
or lead to permanent disability of their body. Every hotels demand to
decrease injury risk for housekeepers and offer them light tools such as
long-handled mop, a piece of micro fiber to make their work easy. According
to the Union housekeepers will also have a training on injury treat and have
the right to give suggestions that can help to solve those problems.

According to Deakins&Paisan(2018), the Occupational Safety and

Health Administrator (OSHA) authorize the regulation of housekeeper injury
prevention in Section 3345 in Title 8 of the California Code of Regulation.
The objective of this policy is to lessen the hazard of musculoskeletal injuries
to housekeepers in hotels or lodging establishment. This regulation also
gives an idea to the housekeeping personnel on how they conquer the body
pain like strain, sprain and muscle tears from performing the various
housekeeping duties in their workplace.

According to Mangiardi (2018), preventing musculoskeletal injury

needed an evaluation for the workplace from every housekeeper and last for
three months or yearly to be aware of the condition of the workplace. It
considersthe workplace, every equipment housekeeper use in a hotel, the
practices, etc. The evaluation also includesthe hazards of practices that
housekeeper might done from their work. The prevention program wants to
reduce the injuries also it will reduce the work time that a worker will lost
and to give better life for the employee.

On Department of Labor and Employment

Republic Act No. 11058 states that all of the workers must be
completely protected from all the hazards of the environment they work for.
The Labor Code of the Philippine insure the health of the employee on a
company. Injury, illness or death must be prevented. The duties of the
employer states that every employer must inform or orient their employees,
before starting the work and the employees workplace. It states that the
worker must be provided of PPE or Personal Protective Equipment given by
their employer. The equipment must protect their body such as hands and
eyes from chemical, environmental and mechanical hazard in the workplace.

Department Advisory No. 01 Series of 2014 known as the Domestic

Worker Act states the employee must see to it that the housekeeper must
never work with dangerous situation. It states that the PPE will be lessen the
injuries in the workplace. Using mask for avoiding inhalation and gloves for
the hand and arm.

Occupational Safety and Health Standard is a DOLE Program. It states

that an establishment must avoid floors or stairs that are slippery that can
be a hazard to the workers . The floors must be safe and does not have
holes. All of the containers that contains hazardous chemicals must be mark
properly. It must be categorize by the symbol, name , description,
precaution and its first –aid for workers to be awareness. Employee must be
free from toxic and avoid exposure.