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Renaissance Services – Contract Services Group (CSG)

- TAWOOS Industrial Services Company LLC


- Rusail Catering & Cleaning Services LLC
- Renaissance Services PAC Division
- Renaissance Services Overseas Division
- Renaissance Contract Services AS (RS-NOC) Norway
- Renaissance Contractos e Servicios Angola LDA
- Renaissance Facility Management Services LLC. Abu Dhabi, UAE

Procedures Manual
ISO9001: 2008

This QMS Quality Manual is the property of Renaissance Services CSG. Copies of this document
shall not be taken without permission of the General Manager-Ops
Renaissance Services – Contract Services Group (CSG)
- TAWOOS Industrial Services Company LLC
- Rusail Catering & Cleaning Services LLC
- Renaissance Services PAC Division
- Renaissance Services Overseas Division
- Renaissance Contract Services AS (RS-NOC) Norway
- Renaissance Contractos e Servicios Angola LDA
- Renaissance Facility Management Services LLC. Abu Dhabi, UAE

PROCEDURES MANUAL
CONTENTS

1) Document and Data Control

2) Control of Records

3) Responsibility, Authority and Communication

4) Management Review and Improvement

5) Resource Management

6) Competence, Awareness and Training

7) House, Hygiene and Medical Control

8) Stores and Warehouse Control

9) Contract Review

10) Purchasing and Supplier Assessment

11) Control of Production and Service Provision (Process Control)

12) Test & Inspection

13) Product Identification and Traceability

14) Customer Property

Description Revision No Date Issued Authorised By Page No


Issue No 4 1 April 2010 Chief Executive Officer CSG 1 of 2
Renaissance Services – Contract Services Group (CSG)
- TAWOOS Industrial Services Company LLC
- Rusail Catering & Cleaning Services LLC
- Renaissance Services PAC Division
- Renaissance Services Overseas Division
- Renaissance Contract Services AS (RS-NOC) Norway
- Renaissance Contractos e Servicios Angola LDA
- Renaissance Facility Management Services LLC. Abu Dhabi, UAE

15) Calibration Equipment

16) Internal Audit

17) Control of Non-Conforming Product

18) Analysis of Data

19) Corrective Action & Preventive Action

20) Sanitation Standard Operating Procedures (SSOP)

Description Revision No Date Issued Authorised By Page No


Issue No 4 1 April 2010 Chief Executive Officer CSG 2 of 2

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