Section: Revenue Subsystem Subsection No: 050-05

Subsection: Task 2: Receipt of Sales Order Page: 2 of 4

Section: Revenue Subsystem Subsection No: 050-05
Subsection: Task 2: Receipt of Sales Order Page: 3 of 4

Task 2: Receipt of Sales Order

Cash Sales

Sales Clerk

1. Receives order from the customer

2. Prepares the Sales Order

3. Encodes order details into the system

A. The system creates a Sales Order Transaction File

B. The system sends notification to the Sales Department Manager

4. Forwards the Sales Order to the Sales Department Manager

Sales Department Manager

5. Receives Sales Order from the Sales Clerk

6. Receives notification from the system

A. The system displays the Sales Order Transaction File

a. Clicks “Approve” to send notification to the Warehouse

Department

Warehouse Department Manager

7. Receives notification from the system

8. Checks the availability of the products ordered

A. If sufficient to accommodate order

a. Checks the “Sufficient” box to update the Sales Order

Transaction File

b. The system notifies the Sales Department

Section: Revenue Subsystem Subsection No: 050-05
Subsection: Task 2: Receipt of Sales Order Page: 4 of 4

B. If insufficient to accommodate order

a. Checks the “Insufficient” box to update the Sales Order

Transaction File

b. The system informs the Production Department and Sales

Department

Sales Department Manager

9. Receives notification from the system

10. Forwards the Sales Order to the Warehouse Department

Credit Sales

Sales Clerk

1. Receives order from the customer (e.g. phone, walk-in, email)

2. Prepares the Sales Order

3. Encodes order details into the system

A. The system creates a Sales Order Transaction File

B. The system sends notification to the Sales Department Manager

4. Forwards the Sales Order to the Sales Department Manager

Sales Department Manager

5. Receives Sales Order from the Sales Clerk

6. Receives notification from the system

A. The system displays the Sales Order Transaction File

a. Clicks “Approve” to send notification to the Credit Officer

7. Forwards the Sales Order to the Credit Officer