BISHOP HEBER COLLEGE (Autonomous)

Tiruchirappalli – 620 017

I MBA Course Code: P18MS105
PRINCIPLES OF MANAGEMENT & ORGANISATIONAL BEHAVIOR (SET 1)
SECTION A

1. Pioneer of Human Relations is .

a. Mary Parkett. b. Lillian Gilberth. c. Henry Fayol. d. Elton Mayo
2. The chain of superiors from the highest authority to the lowest level in the
organization is .
a. Unity of direction. b. Unity of command
c. Centralization. d. Scalar chain.
3. The role in which a manager led his subordinates and motivating them for willing
cooperation is called as_ .
a. Monitoring role. b. Disseminator role.
c. Entrepreneur role. d. Leader role.
4. Planning premises are based on of the future
a. Forecasts. b. Strategies c. Procedures. d. Rules
5. The principle seeks to ensure unity of action is .
a. Unity of direction. b. Unity of command.
c. Centralization. d. Scalar chain.
6. Tactical planning is also known as
a. Strategic planning b. Operational planning
c. Corporate planning d. Proactive planning
7. “Hawthorne experiment” which was a real beginning of applied research in OB was
conducted by
a.Elton Mayo b. Henry Fayol c. F.W. Taylor d. Max Weber
8. Which of the following is not an example of a decisional role according to Mintzberg?
a. Spokesperson b. Entrepreneur
c. Disturbance handler d. Resource allocator
9. Organizations have a type of self-concept and lifestyles that the text refers to as .
a. Organizational ethos b. Organizational culture
c. Organizational demeanor d. Organizations structure
10. Informal authority flows upwards to downwards or horizontally in .
a. Formal organization.
b. Informal organization.
c. Business organization.
d. Strategic organization
11. When an organization assigns specialists to groups according to the projects they are
working on, this is called .
a. Divisional structure b. Functional structure.
c. Product structure. d. Matrix structure
12. is the right to give orders and the power to extract obedience.
a. Authority b. Traditional c. Delegation d. Accountability
13. delegation is most common in most of the organization
a. Downward b. Sideward c. Accrued d. Unwritten
14. developed the “Need Hierarchy Theory” to explain human behavior within
an organization.
a. A.H.Maslow b. Douglas McGregor
c. Herzberg d. Rensis Likert
15. MBO stands for?
a. Management of Business Objectives b. Management By Objectives
c. Managing Business Operations d. None of these
16. is the process of identifying and grouping of work to be performed
a. Organizing b. Staffing
c. Division of labour d. Planning
17. The attitude based on beliefs, opinion, knowledge, or information about the particular
event which the employee possesses is under component of attitude
a. Behavioral b. Cognitive c. Affective d. Positive
18. The combination of characteristics or qualities that form an individual’s distinctive
character is the definition of
a. Personality b. Motivation c. Attitude d. Behavior
19. Putting people in to a convenient group on basis of some characteristics and make an
assumption to perceive is called as
a. Stereotyping b. Perception c. Perceiving d. Group perception
20. is innate and the source of psychic energy.
a. Ego. b. Super ego. c.ID d. Psycho
21. The attitude affects either positively or negatively.
a. Value. b. Behaviour. c. Culture. d. Need
22. All the roles of an individual bring into the organization are relevant to his .
a. Taste. b. Need c. Behavior. d. Habit.
23. is the process of influencing the behavior of others to work willingly for
achieving predetermined goals.
a. Communication. b. Leadership. c. Management. d. Coordination
24. Values reflect the way in achieving goals.
a. Terminal. b. Instrumental. c. Nominal. d. Valuable.
25. Which of the following is NOT a leadership style?
a. Laissez-faire b. Behavioral c. Authoritarian d. Democratic
26. Leader’s are .
a) Individual people, while leadership is a process.
b) The first step in the leadership process
c) Individual people who study the leadership process
d) The final step in the leadership process
27. The Iowa studies indicated that this was the most successful leadership style.
a. Autocratic b. Laissez-faire
c. Combination of autocratic and laissez-faire d. Democratic
28. In leadership, there is a complete centralization of authority in the leader
a. Democratic b. Autocratic c. Free rein d. Bureaucratic
29. The stages of group development are:
a. Idea generation, implementation, and termination
b. Initiating, storming, norming, performing, adjourning
c. Forming, storming, norming, performing, adjourning
d. Introduction, high productivity, decline
30. The behavior of people is influenced by which of the following factors?
a. Psychological needs b. Individual drives
c. Social roles and status d. All of the given options
31. is the power to give positive benefit or rewards.
a. Reward power b. Coercive power c. Expert power d. Referent power
32. Y theory was introduced by .
a. MC Gregor b. Peter Drucker c. Henry Fayol d . FW Taylor
33. Cultural diversity brings with it concerns like .
a. Intra organizational conflicts
b. Organizational conflict
c. Role conflict
d. Organizational effectiveness.
34. A group is established by its members
a. Social group b . Reference group c. Performing group d. Informal group
35. A group created by management to accomplish certain organizational goal is called
as .
a. Performance group b. Task group c. Prime group d. In group
36. Conflict at inter personal level is among the persons at the same
hierarchical level in the same or different function.
a. Horizontal. b. Vertical. c. Low level. d. High level
37. Job alters jobs to improve the fit between the skill and demand of the job.
a. Re-design. b. Analysis. c. Function. d. Making
38. arises due to misunderstandings in the organization.
a. Conflicts. b. Peace. c. Powerful. d. Justice.
39. Factors in planned change are structure, technology, task and _.
a. People. b. Machine. c. Method. d. Profit
40. The responses the change depend upon the employee’s about the
change.
a. Attitude b. Perception c. Motivation d. Experience
 ANSWER KEY FOR SET 1

1 D
2 D
3 D
4 A
5 A
6 B
7 A
8 A
9 B
10 B
11 D
12 A
13 A
14 A
15 C
16 A
17 C
18 D
19 C
20 A
21 B
22 B
23 B
24 B
25 B
26 A
27 D
28 B
29 C
30 D
31 A
32 A
33 A
34 A
35 B
36 A
37 A
38 A
39 A
40 A