CCCP AVP
(with 30-seconder/3 minuter)
Story Board and Creative Consultant: Paul Singh Cudail
Copywriter: Franz Palmares
Editor: Arcie Mallare
Stylist: Jason Yasoña
AUDIO
OBB
TRANSITION
(ambient music)
(INTRO-VO) – Every individual who
becomes an employee of CUSTECH
CONTACT CENTER , it always appears
that there’s a story that drives each and
everyone of them..
CUT TO……..to become the best version of
themselves notwithstanding status or
gender orientation.
Happiness……..yes..that’s part of the key.
For another, it’s part of the secret and a
long-term formula in consolidating its
human resources fortifying CUSTECH
CONTACT CENTER , one of the fast-
growing and in-demand contact centers
making waves in the southern provincial
part of the Philippines the home of our
national hero and with well preserved
Spanish Architecture…Laguna
DOP: Vince Eribal
Music: Ryan Grand
VIDEO
Insert Company Logo
Transition
On Cam: Operations Manager
Guide Question: With the company’s
menu of services, how do you guarantee
the clients of the satisfying results?
TXT: JOEL N. CALINAGAN
Operations Manager, Custech
Contact Center Philippines
Frame 6: Interplay-multipleshots of
Girl/Boy/Bakla/Tomboy making
faces
Individual
Partner
Group
Frame 7: Overview interior of Call Center
Jump to panoramic exterior view of office
building with TXT
TXT: CUSTECH CONTACT CENTER
Ground Floor, Nicanor Ang
Building, National Highway
Bubukal Sta,Cruz Laguna,
 Philippines 4009

Then there is this lady who has the passion Show video of Madame Christine emoting
and seen more of the people of Sta Cruz on
its path to commercialization
on CAM: Ms Christine
Guide Question: Can you please recall
all events that transpired before the
formation of Custech Contact Center
Philippines?
TXT : CHRISTINE ADANIEL
ESCALANTE
President, Custech Contact
Center Philippines

Insert ff TXT services while Ms Christine

speaks

Customer Service

Technical Trouble

Help Desk

Inbound Sales

Overflow/After-Hours

Appointment Management

Virtual Receptionist

Appointment Setting

Collection Reminders

Lead Generation

Market Research

Telesales
This is the fulfillment of the ultimate dream
FRAME 8:
that started as a pursuit for Ms Christine 7
years ago who was then just another
#1 Employee conducting call
#2 Employee reading spiel
absolute beginner in the field of call center.
Only last year, that she assumed the full
ownership of the call center under the
name : Custech Contact Center
Philippines
Success in business can only be achieved
with a hands-on style of management and
an unwavering faith to the Lord. With years
in business, constant consultations and
everything, it has polished and endowed
her the managerial insight and wisdom to
endure and gain leverage in the highly
competitive outsourcing industry.
CCCP has already developed a satisfied
clientele ranging from US, Europe to
Australia while fully embracing the
company’s Mission and Vision
MISSION
Our mission is to continually develop a
quality assistance and support for our
clients with both our expertise and
knowledge and developing our staff to
ensure we deliver excellent service
VISION
To become one of the best leading BPO
Business Process Outsourcing company for Business Process Outsourcing company
local and international market and to help for local and international market and to
individuals by providing jobs into good and help individuals by providing jobs into
wholesome direction.
#3 Employee typing
#4 Employee helping each other
Show Ms Christine emoting again
Frame 9: Show IT Manager in meeting
with Operation Manager and HR Manager
and Christine
Dissolve to: GROUP SHOTS
Frame 10: Show Miss Christine showing
campaigns with Operation Manager and
HR Manager and Christine
Show global map and continental market
like US Australia Europe
TXT:
MISSION
Our mission is to continually develop a
quality assistance and support for our
clients with both our expertise and
knowledge and developing our staff to
ensure we deliver excellent service
TXT:
VISION
To become one of the best leading BPO
good and wholesome direction.
On Cam: Operations Manager
explaining the Mission and Vision
Guide Question: What are the basis of
the CCCP;s Mission and Vision?
TXT: JOEL N. CALINAGAN
Operations Manager, Custech
Contact Center Philippines
Expect CCCP to deliver satisfying results
with its stable of skillful talents on the
following diverse services offering
competitive packages to cater to the needs
of target clients and the growing market
To really ensure the integrity of CCCP’s
operation, the company is well-equipped
and up-to-date when it comes to technical
standard and security.
Filipinos are known highly efficient,
industrious and flexible aside from being
recognized with high English conversational
proficiency. Filipinos are therefore a
formidable force with high success rate in
work productivity the reason why foreign
clientele preferred Filipinos are more
preferred than other races.
CCCP understands that maintaining the
employees happiness index affects their
performance and efficiency rating and that
includes their loyalty work satisfaction
ensuring a beneficial long term career.
Show interior shots/footage of the call
center
Show interior operation footage
CUT TO Interview
On Cam: IT Manager
Guide Question: How do you keep your
system up-to-date and in standards?
TXT: ROBERT REGIN DIAZ
IT Manager, Custech
Contact Center Philippines
Show call center activities refer to
FRAME 8
CUT THE Filipino word on Video
On Cam: Operations Manager
explaining the Filipino Factor
Guide Question: What makes a Filipino
a cut above the rest in field of Call
center?
TXT: JOEL N. CALINAGAN
Operations Manager, Custech
Contact Center Philippines
Frame 11: Show footage of employees
entrance to their respective work station.
 on CAM: HR Manager explaining the
statistics and employees program

Guide Question: Citing statistics of your

employee satisfaction, what is the key in
maintaining employee in highly
competitive industry?

TXT: HONIELEE ALMENDRAL

HR Manager, Custech
Contact Center Philippines

CCCP ensures of a Holistic approach in Show employees in happy exchange refer

enhancing the well being and welfare of its to FRAME 6
employees and even exploring their
potentials that’s why every year the
company holds activities that promotes
creativity, friendly competition and
camaraderie
Run the ff TXT while HR Manager is
talking

TXT: Team building,

TXT Season-themed parties

TXT Leadership and enrichment

seminars

TXT incentives/rewards/top monthly

performers

on CAM: HR Manager giving overview of

company events and activities
Guide Question: Can you explain all
activities that your company conduct to
make it a dynamic rewarding and
enjoyable for everyone?
TXT: HONIELEE ALMENDRAL
HR Manager, Custech
Contact Center Philippines

The company also encourages its TXT Corporate Responsibility

employees to participate in humanitarian
activities like tree-planting, feeding, Show photos interplay
orphanage visitation aside from conducting
our in-house bible studies.
This is how nurturing the environment that
CCCP is trying to impart to its employees.
A work place that truly deserves them is the
one that cares to enrich their
individuality..with open arms
TRANSITION
: President, Custech Contact
Frame 11: Show footage of employees
entrance to their respective work station.
On Cam: President
Guide Question: Can you explain
company’s grand plan branching out in
Ortigas?
TXT : CHRISTINE ADANIEL
ESCALANTE
President, Custech Contact
Center Philippines
Insert company logo footage
On Cam: EmployeeTestimony #1
TXT: JEWEL JAVIER
Team Leader
On Cam: Employee Testimony #2
TXT: JACK ALLEN VILLAMIN
Telesales Representative
On Cam: EmployeeTestimony #3
TXT: ABIGAIL C. DORI
Team Leader
TRANSITION
On Cam: Company President Words of
Encouragement and Empowerment
TXT : CHRISTINE ADANIEL
ESCALANTE
Center Philippines
Frame 15: Insert shots of office exterior
busy district
DISSOLVE TO Company Logo with
President and Staff Chanting “Be One of
Us”
TXT: Call us on our hotlines
 049-3046049 / 049-3046055

TXT: Visit our website

http://ccc-phils.com

TXT: Email us for inquiries at

custech@ccc-phils,com
TRANSITION
Transition

Insert Company Logo

CBB
Credits Rolling – refer above