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SCOPE
OF
WORKS
AND
TERMS
AND
CONDITIONS
FOR
CALIBRATION
SERVICES
The
Calibration
of
the
Instrumentation
Equipment
is
subject
to
the
terms
and
conditions
enumerated
below.
The
scopes
of
works
stated
herein
are
subject
for
your
perusal
and
approval.
GENERAL:
All
of
our
standard
reference
equipment
has
been
6. CALIBRATION
INTERVAL:
In
general,
the
laboratory
does
not
calibrated
against
standards
traceable
to
national
and/or
recommend
any
set
of
recalibration
interval
for
measuring
international
standards,
which
realize
the
units
of
measurement
instruments,
devices,
or
standards.
Specific
recalibration
interval
according
to
the
International
System
of
Units
(SI),
or
have
been
is
the
responsibility
of
the
customer
to
determine.
The
customer
derive
from
accepted
values,
natural
physical
constants,
or
through
should
advise
the
calibration
for
each
unit,
if
none
a
blank
the
use
of
ratio
method
of
self-‐calibrating
techniques.
InCalSys
calibration
due
will
appear
on
the
certificate.
For
guidance,
you
Metrology
and
Laboratory
Service
Inc.
quality
system
conforms
to
may
refer
to
the
latest
issue
of:
applicable
requirements
of
ISO/IEC
17025:2005.
6.1. Philippine
Accreditation
Office,
Supplementary
Requirement
–
LA/SR07
Equipment
Calibration
Intervals
1. CALIBRATION
SYSTEMS:
Calibration
and/or
Testing
shall
involve
6.2. Guidance
Series
ILAC-‐G24
Edition
2007:
Guidelines
for
the
the
following
(whenever
necessary)
determination
of
calibration
intervals
1.1. Simulation,
Testing,
Calibration
and
Cleaning
of
Equipment
6.3. NCSL
Recommended
Practice
1
(RP1)
–
Establishment
and
is
to
be
implemented.
Adjustment
of
Calibration
Intervals.
1.2. Performance
test,
calculation
of
Expanded
Uncertainty
(U),
7. CALIBRATION
DATA
POINTS:
A
minimum
of
Four
(4)
calibration
Coverage
Factor
(k)
and
Error
or
Correction
points
at
25%,
50%,
75%
and
100%
and
five
(5)
trials
per
point
1.3. Calibration
works
includes
certificate
with
calibration
data,
will
be
implemented,
if
applicable.
Customer
may
the
advice
the
tags
and/or
calibration
stickers
laboratory
on
their
required
calibration
points.
2. CONDITIONS
OF
SERVICE:
8. TERMS
OF
PAYMENT:
Payment
acceptable
to
InCalSys
is
Dated
2.1. The
customer
shall
supply
sufficient
electric
power
(~220V,
Company
Cheque,
Telegraphic
(Wire)
Transfer,
Bank-‐to-‐bank
60Hz,
Single
Phase)
and
water
for
our
testing
&
domestic
Deposit,
or
CASH
upon
completion
of
works.
Companies
availing
purposes,
if
done
onsite.
of
payment
terms
must
first
be
approved.
2.2. Any
delay
in
the
work
due
to
causes
beyond
our
control
9. DELIVERY
&
PICK
UP:
Pick-‐Up
and
delivery
of
equipment/item
is
and
not
the
laboratory’s
own
making,
shall
be
excused
and
free
of
charge
but
subject
to
personnel
availability
and
vehicle
the
laboratory
shall
not
be
held
liable.
availability
schedule.
2.3. The
calibrating
officer
or
technician
shall
report
10. UNCLAIMED
ITEMS:
Unclaimed
equipment/item
delivered
to
immediately,
to
the
customer,
the
condition
of
the
INCALSYS
by
the
customer
within
ninety
(90)
calendar
days
from
equipment,
unit,
probes,
sensors,
etc.
and
its
related
date
of
receipt
will
be
subjected
to
a
penalty
of
Php5.00
(Five
peripherals
if
errors
and/or
problems
are
noticed
or
Pesos)
plus
12%
RVAT
per
day
in
excess
of
Ninety
(90)
Calendar
encountered,
before
and
during
work.
Days
onwards.
Equipments
and/or
items
not
claimed
after
One
2.4. The
calibrating
laboratory
shall
not
be
held
liable
for
prior
(1)
year
from
date
of
receipt
will
be
considered
“abandoned”
or
present
damages
internal
or
external
on
the
unit
under
and
will
be
sold
to
compensate
for
stocking.
calibration
(UUC).
However,
calibration
process
shall
be
11. CERTIFICATE:
A
Certificate
of
Calibration
or
Test
Certificate
will
done
with
extreme
care
and
caution
to
protect
the
be
issued
to
the
customer
per
equipment
only
once.
The
property
of
the
customer.
certificate
will
satisfy
the
ISO
17025:2005
Requirements
for
3. LIMITED
CALIBRATION
WARRANTY:
Thirty
(30)
Calendar
Days
Reporting
of
Results
(Clause
5.10.2).
At
a
minimum,
the
from
date
of
calibration
specified
on
the
certificate/tag/sticker
certificate
will
include
the
specifications
of
Unit
Under
or
as
stated
on
the
delivery
receipt
date.
Warranty
is
for
Calibration
(UUC),
Calibration
Data,
computation
of
error
and
calibration
service
only
and
not
for
the
defects
found
on
the
uncertainty,
environmental
conditions,
methods
used,
standard
unit.
Calibration
Warranty
will
apply
if
tags/stickers/seals
is
not
reference
equipment
used.
Additional
copies
or
replacement
of
be
voided,
removed
or
broken.
If
voided,
the
customer
lost
certificate
is
subject
to
additional
charge
of
Php50.00
(Fifty
automatically
waives
the
calibration
warranty.
We
warrant
our
Philippine
Pesos)
as
reproduction
cost
per
certificate.
calibration
service
and
will
re-‐calibrate
the
unit
free-‐of-‐charge
12. ACCEPTANCE
OF
ORDER:
In
order
to
gain
proper
documentation,
should
there
be
non-‐conformance
of
works.
INCALSYS
shall
not
we
require
a
Purchase
Order
from
the
customer
specifying
the
be
held
liable
for
consequential
damages.
required
service.
Should
the
customer
cannot
produce
the
4. LOCATION:
Calibration
works
shall
be
done
at
InCalSys
required
formal
order,
for
whatever
reason,
affixing
of
his/her
Metrology
and
Laboratory
Service,
Inc.’s
laboratory
premises,
signature
in
our
proposal
is
acceptable
&
will
serve
as
unless
otherwise,
the
Customer
prefers
an
On-‐site
Calibration
confirmation.
and
had
agreed
to
pay
the
added
cost,
to
be
charged
separately.
13. COMPLAINTS:
Complaints
on
sub-‐standard
service,
service
5. ON-‐SITE
CALIBRATION:
The
Customer
agrees
to
pay
additional
performance,
personnel
attitude
&
behavior,
or
any
valid
charge
for
the
calibration
service
to
be
performed
on
their
complaints
concerning
over-‐all
service
can
be
directly
premises.
communicated
to
the
General
Manager
for
quick
action
and
5.1. InCalSys
shall
be
provided
with
a
controlled
environment
response.
The
General
Manager
may
be
communicated
thru
inclusive
of
working
table
and
chairs.
webmaster@incalsys.com
or
Tel.
No.
(632)
650-‐5638;
696-‐3107
5.2. The
customer
shall
provide
security
and
assist
the
Ext.
101
or
0917-‐7931947
and
look
for
Mr.
Alfred
F.
Ferrer.
All
technician/s
to
perform
calibration
work.
complaints
are
to
be
dealt
professionally
and
prompt
corrective
5.3. A
convenient
date,
to
both
parties,
will
be
scheduled
and
action.
List
of
Personnel
will
be
forwarded,
if
needed.
Terms
&
Conditions
of
Calibration
Service
Rev.
7,
May
2014,
AF
Ferrer,
Page
1
of
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