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Wellington Zoo Trust PMR io1c loco eit) ‘Thank yu for taking the tim to complet ths questionnaire. Please be assured thet ratory pnd ur wcrc en ramos ines ers eed 38) 1 Shotund tone no Sectoy sh ntti snd oa ose ote fesse es) 1 GhatScrerad god erostorrent ‘The purpose of gathering information rom people who ae leaving Welington Zoo Trust 1 gheyout anon tarendinao any sepa fyourtme ere Please be as honest as you can, and if you nee to made aiional comment, write there on [seperate sect of papa tyou woul eo tacuns yur sponses more onthe erenerope {Jou complete Pe orm pt of ar ol rarvow nh HR your manager, HOWIS THIS FORM BEING COMPLETED? 1.0 nervion 2.08) sat-ompleted ro terion) Today's dats: 10002018 ate ast woking day: t0%02018 ‘he People and Ctr Tea, Sr ES agai ae a a NOTE Pan pte‘ cotton. ate wo we ten can pi nyc ta | woul fest ket tart by saying that have ite confidence that this document wil be seen by the appropriate peope and used o make any paste changes. The reason why s0 many people are leaving the Wlington 200 Truss a cause far concer and Something the Board of Trustees needs tobe aware of and address. My intention to fer constuetve feedback that wil hopefully ass staf that remain ot the ‘Welington Zoo. ans these questions not only fom my experience, but ago on behalf eurrent employees and ex-mployees stil inthe 200 industry. Many people ar leaving but dont fe! they ean provide hones answers to these questions in fear Cf retrbuton. Let's be clear the 200 commoniy is very small anda perso’ eputation can easly be tanished without any supporting evidence, ee 2 vary rel fear. am leaving the industry completely and have no hestation in giving honest and rect responses to these sues. Money fi-pay. "Money one ofthe biggest intent reasons fr seeking alternative employment. Conversations have had with senior management about this sue fl On dea ars. ‘They are proud of themsches that the Wellngton Zoo Test offers employee's the "ving wage!-On paper the ving wage concep ook rest, but in realty far ram IR-With the ever increasing ning costs of rent, interest rates and depos required to 4 p09 peos ae 2504 usst200 ABN OWE UO jews 90} 2169 aFEaDU 1 oor an punove sanoese ayosdu 1 yes A se9pl eo aor Usage m0. tale) eBuuo29q noway sass ai yoge dn yeods 02 -Asunoas yy yes paid ea 4909 wuopuadepu| ve wBnowy patiodos pus pajsie>| ‘ye Aas uae ae}iom fuse Ue ane 03515 JO; 03K 240, ain aéoad sd00y 19 vosees 1821 5 vounaunas yxy udesBeied 1 hw 09309 SUED y Roge Ino BUeadS "seq ease uo poovayndr one anny sandeapoo puespvau Au ue puEy 1.1 psouoydeo ane oa Aan ai y Sues ue 097 vorBUEN 2 8 oon st uoepusiu! pue Bung sansa ejuns ay) dey Uso saahySuo OT Ue 50 4mm ‘33nu 007 vous aa te aw sponse s2ako}eus gq; J a4 SOS HL ‘ydurer ypns a0 5 weuaROU ‘ouauip a 2089 240 2pun yoMs pur yd yy 9 1884004 UED SUN 204m ‘pieay 9901539 avovana z2ym own eu ajeado Mou aM Sue} epaw OE ue Aojou42= Jo wosuedsa ayy Yum ‘Abus a Jo Ld pojeBsBNu :0m 1a ‘sans snov2e je aan s8.6u 0) nose, “onpuoDsia ens won LAINE ‘ina syed ow sume ghd jo souss e aye 8 8uR\> papany Yona! 1 sos ‘2 hong vem ie uoRes ueLO wy aDHo4 Petz MoH BARU IEDK ET ponds SRF -Woessscou p soded Jo soa ered @ yoeye) J Wu Uso nok e hue 3 8 ‘oie itm 07 voto) ane | UoRDeP NOK PooLNyL! E20 ON UNA, ‘sas ay jo yrs ye yum vavedsun Aaojduo> 99 pus ues wapuadapu ue Yanan Ambo Ae 9550201 2 0 puto a in| ‘devew ss 0) aor ~008 ay UN ‘upajsod sou30 4) pauinis neo aes 94, 0p Aveun | veut eu ped 08 \oryso uses 2p u 20 0 956 ean RSENS €s2aNPONS UENO} Du BIN 99 pinows yey ves 55] 00025 Je souavaypuepou @ mols N52) ou ‘hed Au Suyed pue suonsanb apy Bunadueysuonesteto ageledio> a xp stu o07 uewuijoyy ax a0R}FOd poe saan gO sao Joey on sates fed esedulo> 101 S2ue3sunayp J aves exe 549] LIU ook as av 5 TOT RESET sauispul eanuop: pue sys sso. sjes Ae aseduio9 esa suoesuetio wapuadepu pur sonusfe WouUaN08 yoo hog s001 BUI Auew a1 2:24) “suokan9 0 Wousasse ae} © apnoid os uoResNeO wepvodepin ue hq pounuexe puepoysinas oqo spaau paienDe> sae fed xn YM UL em YL 002 vouyony ata JaAouu 5 YAY ‘snopuauoy 2320 oreo) avo AUE2S 9 puE Yes panvaUse>o weIOs Hy ARON! SUL dueou yu Soop yeymog wwnoWe sy Yo 3 20U LED SeBEBLOU pul Aj) LM |y25pleog ox 50.58 yes so} ges Waka sn 84 YO} aU 2 WRENS ey 200u Agecont 5 aBem Bun) ay sanssUDN) vay auto sania suodsay ‘0 any pue Sunaey 5 sxpms 2 pus sey ey UosIod Bunoh y "weet 2p Jo wan A A ae Bu © 10 51 coQ'Z¥g~s00 Anus soouemsi ‘p00 ‘ase0104 150 Jonad ‘eBeBLOWe UEIGO z senior management; seemingly in fear of change or contol. Every organisation require a chain of command to make the important decsons, but tha shouldnt ‘ozs of minds to good ideas from employees. A good manager wont beso arogant that they know tall. Employee Tumover e's not suprising then witha toi ture and ow pay thet staf turnover wel above the average auton rat for an organisation. the past 12 months 17 permanent, fulltime staff have lft the Welington Zo, gvng3 turnover rate of 20.73%. It smy undestondng, last year eached 33% “That surely must wor the Board of Trustees? Is anyone listening to the issues raised? "ow of 3 least staf that have recent let and expressed their concerns, ‘wonder i the Boar of Trustees has been given tis information, ode of Conduct; Every company or organisation has acodeof conduc ofa inform emplovees of hats expected of them. This good thing nd fully suppor it In arch his year the code of conduct forthe WelingtonZ00 was updated and an ‘emallsent out to staff to noe the changes and sign, acknowledging it was understood: Mosc. suspect 98% dnt even read the changes and signed the ‘employment document. read the changes and noted something that concerned me. {A change in repoting of afi offences; mally the requirement to advise your ‘supervisor if you were issued ate offence notice (whieh nudes a paring tt) ‘even ouside of employment hour. ltersecking ai, twas clear the zoo had over Stepped the boundary of fa employer and were yng to seek mor infomation. then legally ented to. Ths was bought tthe attention of management on 31” May 2018. Todate no-one has ever aot back tome about he sve aed. ts a ear ‘example of an important sue geting swept under the carpet. Amazing Saft. ‘The Welington Zo is privileged to have some experience, talented staff with {orwar thinking ideas that tr and keep te place functioning even with ited resources and lack of suppor. There are some that fel should be acknowledge in Partcuar John Ben, Cvs Jrram, Amanda Tifin and Marte Basson. These peosle have high integrity and treat staff with compassion and respect. now Amanda Tifin has alee recently resigned and unless the culture and canons nprve tthe 20,1 can see more people leaving nthe near future tonite Fema ct Page

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