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When we speak of quality service we speak not only of the service given in the
hospital setting. Quality service means being able to give the needs of the patient
when it arises- whether this means inside the hospital setting or during emergency
response. This is where the Philippine Red Cross stands apart from others. Speed,
dedication and quality service, the three things that sets apart the Philippine Red
Cross. Training for its volunteers starts early. This ensures continuity of knowledge
transfer and actual service practice.