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Ming Lui, Kuen-Fung Sin, Lan Yang, Chris Forlin & Fuk-Chuen Ho
To cite this article: Ming Lui, Kuen-Fung Sin, Lan Yang, Chris Forlin & Fuk-Chuen
Ho (2015) Knowledge and perceived social norm predict parents’ attitudes towards
inclusive education, International Journal of Inclusive Education, 19:10, 1052-1067, DOI:
10.1080/13603116.2015.1037866
Parents are key stakeholders in education and their support is pivotal to policy
implementation. Through a large-scale survey, the present study investigated the
validity of a structural model describing the relationship between attitude,
knowledge, and perceived social norm among parents of children with special
needs. Results revealed that knowledge and perceived social norm were powerful
predictors of parents’ attitudes towards inclusion and the two predictors were
intercorrelated. Exploratory analyses on the effect of demographic variables on
parents’ attitudes demonstrated that male parents exhibited more positive
attitudes towards inclusion than female parents; and parents of children at a
higher grade level indicated less positive attitudes. Cultural issues of parents’
concerns about inclusive practice are discussed.
Keywords: inclusive education; special educational needs; parents; attitudes;
knowledge; perceived social norm
∗
Corresponding author. Email: m-lui@alumni.northwestern.edu
Parental role
As parents play such an important role in the successful implementation of inclusive
education, it is important to study parents’ attitudes and the variables related to these
so that appropriate interventions and measures can be carried out to promote positive
attitudes towards inclusion. In the present study, we examined two important con-
structs, perceived social norm and knowledge, which are generally regarded as antece-
dents of attitude formation in the area of social psychology (e.g. Park 2000; Petty 1997).
Perceived social norm, also known as subjective norm in the Theory of Reasoned
Behaviour (Ajzen and Fishbein 1972), was considered a function of normative beliefs
about the social expectations of significant others (e.g. family members and close
friends) and people’s motivation to comply with the social pressure from their significant
others to behave in a certain way (Park 2000). The relationship between perceived social
norm and attitudes has long fascinated social psychologists. Research has shown that
people generally experience a sense of discrepancy or dissonance when they find that
their attitudes differ from the social norm (Prentice and Miller 1993). There are
several strategies to reduce this discrepancy, including changing their own attitudes to
be more assimilated to the perceived social norm. In the literature on inclusive education,
studies on teachers’ attitude using the framework of the Theory of Planned Behaviour
have shown that both attitude and perceived social norm (which is also known as sub-
jective norm) are predictive of behavioural intention of including students with disabil-
ities in ordinary schools (e.g. MacFarlane and Woolfson 2013; Yan and Sin 2014). The
specific relationship between perceived social norm and attitude towards inclusion
among parents, however, has not yet been studied in a Chinese cultural setting.
1054 M. Lui et al.
Impact of culture
According to Hofstede’s cultural dimensions theory (Hofstede 2001), human character-
istics can be described by the dimensions of individualism and collectivism. Culture
which prioritises individual ambition and self over the social institution or group is
regarded as high in individualism. On the contrary, culture which emphasises obli-
gations to the social groups is regarded as high in collectivism. Hong Kong Chinese
is one of the cultural groups that are high in collectivism (Oyserman and Lee 2008).
We, therefore, hypothesised that perceived social norm would significantly impact
parents’ attitude towards inclusion in the Chinese cultural setting in Hong Kong.
that better knowledge about the policies and support services would reduce concerns
about the difficulties children with SEN may encounter in ordinary classrooms, which
could lead to a more positive attitude towards inclusion. Finally, the present study
hypothesised that knowledge was correlated with perceived social norm among
parents. That is, parents who were knowledgeable about inclusive education would
have a higher tendency to believe that supporting inclusive education was the
social norm; parents who believed that inclusive education was the social norm
were more likely to actively seek knowledge about policy and support services.
The hypothesised structural model of the relationships between the constructs of
knowledge, perceived social norm, and attitude is presented in Figure 1.
In addition to the structural model predicting parents’ attitude towards inclusion, we
also explored the effects of several demographic variables. These were parents’ gender
(male, female), and age (20 –29; 30–39; 40–49; .50), and child’s grade level (P1 –
P6), which served as secondary findings in the present study. Findings of past
studies investigating the effects of demographic variables on parents’ attitudes
towards inclusion were generally inconsistent (see De Boer, Pijl, and Minnaert 2010
for a review). For example, Balboni and Pedrabissi (2000) found that Italian mothers
had more positive attitude than Italian fathers, while Kalyva, Georgiadi, and Tsakiris
(2007) found that Greek parents held an opposite pattern. The present study aimed
to contribute to the existing literature by revealing the patterns of demographic
effects on parents’ attitudes in a Chinese cultural setting.
Figure 1. Structural and measurement model of parents’ attitude, knowledge, and perceived
social norm related to inclusive education.
Note: A1 – A4, S1 –S5, and K1 – K9 represent items which measure attitude, perceived social
norm, and knowledge, respectively.
1056 M. Lui et al.
Method
Participants
Invitation letters were sent to 600 ordinary primary schools in Hong Kong to inform the
principals about the purpose and the significance of our study and to invite their assistance
in distributing the questionnaires to parents of students with SEN. Positive replies from
139 (23%) schools were received. A total of 586 parents (486 females and 100 males)
completed and returned the questionnaires together with the informed consent. Most
were aged between 30 and 39 years (38.1%) or 40 and 49 years (52.4%). They all had
a child studying in a primary school (equivalent to grades 1–6), who was diagnosed as
having at least one of the disabilities listed in Table 1. The majority of these children
(79.4%) received education in an ordinary classroom while the rest (14.2%) received
all or part of their education in a segregated resource classroom in an ordinary school.
Instrument
The Parents’ Attitudes Towards Inclusive Education (PATIE) survey was developed
specifically for the purpose of this study. All questionnaire items were written in
Chinese. The items were developed based on the guidelines in DeVellis (2011) by four
researchers and lecturers in inclusive education and assessment methods at a university
Analyses
To test the hypotheses that (1) knowledge and perceived social norm significantly pre-
dicted parents’ attitudes towards inclusive education and (2) knowledge and perceived
social norm are correlated, a structural equation modelling (SEM) analysis was per-
formed using Amos 21.0.
The percentages of missing data in this survey are low (ranging from 1.5% to 8.5%;
with an average of 3.8%). We used the technique of expectation maximisation (EM)
algorithm (Dempster, Laird, and Rubin 1977; Roth 1994) to impute the missing
values in this study. The missing value analysis module in IBM SPSS version 21
was used to perform the EM algorithm.
To evaluate model fits in our SEM analyses, we took reference to these widely
adopted and well-documented fit indexes including comparative fit index (CFI),
Tucker–Lewis index (TLI), root-mean-square error of approximation (RMSEA), and
standardised root-mean-square residual (SRMR), in addition to chi-square statistic.
We used the following threshold values to evaluate adequacy of model fits: CFI
≥.90, TLI ≥.90, RMSEA ≤.08, and SRMR ,.08 (Hu and Bentler 1999).
Results
Descriptive statistics
Cronbach’s alpha coefficients for the ATTI, the KNOW, and the NORM scales were
.80, .93, .81, respectively. All internal consistency estimates were high and sufficient
1058 M. Lui et al.
for research purposes. Table 2 presents individual items, mean ratings, and standard
deviations of parents’ responses. Table 3 lists the mean ratings given by parents with
different demographic backgrounds. Parents generally had higher than midpoint
ratings (2.5 in a 4-point Likert scale) in their attitudes towards inclusion (M = 2.99;
SD = .42), knowledge (M = 2.74; SD = .52) and perceived social norm (M = 2.99;
SD = .42) (Table 3).
Results of SEM
Figure 1 presents the correlations and the standardised regression weights in the model.
The chi-square was significant (x2(116) = 387.02, p , .001). However, since our
sample size is fairly large (N = 586) and the chi-square goodness-of-fit test has an
inflated chance of Type I error when the sample size is large (Hooper, Coughlan, and
Mullen 2008), we also took consideration of other fit statistics suggested by Hu and
Bentler (1999). The SRMR (.05), RMSEA (.06), CFI (.95), and TLI (.94) suggested
a good fit between the hypothesised model and the data. The results of standardised
regression weights showed that perceived social norm significantly predicted attitude
(b = .34, p , .001). The standardised regression weight implies that for every one stan-
dard deviation increase in attitude, perceived social norm increased by .34 standard
deviations. Knowledge also significantly and positively predicted parents’ attitudes
towards inclusion (b = .34, p , .001). Furthermore, we found a significant positive
correlation between perceived social norm and knowledge (r = .27, p , .001).
Discussion
The results of SEM analysis support our hypotheses that perceived social norms and
knowledge are two significant predictors of attitudes towards the core values of
inclusion among parents of children with SEN, and that perceived social norms and
knowledge are intercorrelated.
extra resources and effort are allocated to support students with SEN (Sin et al. 2012).
Studies have also shown that parents of students without SEN are concerned that stu-
dents with SEN would take up more attention from teachers (Dyson et al. 2004), and
that consequently the general academic requirement and standard of education would
be lowered (Huber, Rosenfeld, and Fiorello 2001). Nevertheless, it is evidenced that
given sufficient support and resources, students without SEN could achieve better aca-
demically in inclusive than in non-inclusive classroom settings (Cole, Waldron, and
Majd 2004; Demeris, Childs, and Jordan 2007; Rouse and Florian 2006). Provided
that learning materials and curriculum are adapted to meet diverse learning abilities
(Dyson et al. 2004) and extra supportive teaching resources are available inside class-
rooms (e.g. Peck et al. 2004) inclusive education should also be beneficial to the learn-
ing of students without disabilities. In addition to academic advantages, students
without SEN who are exposed to the social experience of diversity in inclusive settings
are less prejudiced, and have more acceptance, tolerance, and understanding towards
individual differences (see Ruijs and Peetsma 2009 for a review). In Hong Kong it
would seem that greater efforts should be paid to educate parents of students without
SEN about the potential academic and social benefits of inclusion education.
Teachers are among the stakeholders who could possibly influence parents’ atti-
tudes towards inclusion through perceived social norm. Teachers, however, have
been shown to be the least supportive towards inclusion compared to principals,
parents, and the government in a previous Hong Kong study (Sin et al. 2012). A
recent study (Yan and Sin 2014) also revealed that teachers in Hong Kong were particu-
larly hesitant to include students with a moderate or severe level of disabilities. Their
negative attitudes were attributed to low confidence in teaching, inadequate resources,
and previous failure experiences (Forlin 2010; Yan and Sin 2014). Policy-makers
should take into consideration the professional teacher training and the resources pro-
vided to improve teachers’ skills and confidence, as well as their attitudes towards the
practice of inclusion (Forlin and Sin 2010; Sin and Law 2012; Sin et al. 2010).
inclusive education, we should enhance not only their knowledge of the current inclus-
ive policy guidelines given by the Education Bureau, but also their awareness of the
support services that cater to the needs of students with SEN to ease their concerns
and worries about the feasibility of implementation.
Marshak 2006). A recent survey in Hong Kong (Sin et al. 2012) revealed that 61% of
principals and 43% of teachers who participated considered that their schools did not
receive enough government funding and resources to ensure appropriate teacher train-
ing, manpower allocation, and professional services to support students with SEN. It is
also likely that children at higher grades encounter more difficulties as the stress from
academic requirements escalate, which could affect parents’ attitude towards inclusion
(Leyser and Kirk 2004).
Limitations
The results of the present study should be interpreted with caution because of several
limitations. First of all, questionnaires were collected mainly through inclusive
schools and it could be the case that our participants were from a group of motivated
parents who had higher concerns about issues related to inclusive education. Therefore,
our participants may have more positive attitudes towards inclusion, better knowledge,
and more positive perceived social norm than the general population. Future studies
could consider other channels of data collection so that the samples would be more
representative. A second limitation is that our samples were all from Hong Kong and
there are possible cultural issues in mediating the relationships between the constructs
being studied and thus these findings may be unique to this region and not transferable.
Future studies could be conducted among parents from different cultural groups.
Conclusion
The present study aimed to examine the predictive power of perceived social norm and
knowledge on parents’ attitudes towards inclusion, and the relationship between the
two predictors. While there were studies focusing on investigating parents’ attitudes
towards inclusion (see De Boer, Pijl, and Minnaert 2010 for a review), the present
study is the first to extend previous research to examining the structural relations of
parents’ attitudes, perceived social norm, and knowledge in a Chinese cultural setting.
Our investigations of the relationships between the variables that are highly influ-
ential in successful implementation of inclusive education contribute more useful infor-
mation for productive educational practice and policy-making than isolated
examinations of these variables. The findings of our study would be of practical
value and could help policy-makers develop a better understanding of the factors influ-
encing parents’ attitudes towards inclusion, thus providing insights into the develop-
ment of parent education programmes to cultivate positive attitudes among parents.
The ultimate goal should be to facilitate an active collaboration among parents and
other stakeholders so that students with and without SEN will finally both benefit
from the inclusive learning environment.
Acknowledgement
No financial interest or benefit is expected to arise from the direct applications of this research.
Funding
This research was supported by the Research Grants Council of the Hong Kong SAR under
Grant [project no. 18404614, 843612 and 844313].
1064 M. Lui et al.
Notes on contributors
Dr Ming Lui is an Assistant Professor working in the Department of Education Studies, Hong
Kong Baptist University. She is experienced in interacting with parents of children with special
needs via parents’ alliances, associations, and schools. With substantial research experience in
social sciences, she played a significant role in different research projects on inclusive education,
such as the ‘Study on Equal Learning Opportunities for Students with Disabilities under the Inte-
grated Education System’ commissioned by the Equal Opportunity Commission in Hong Kong.
Prof. Kuen-Fung Sin is the Director of the Centre for Special Educational Needs and Inclusive
Education and a Professor in the Department of Special Education and Counselling at the Hong
Kong Institute of Education. He has extensive consultancy experience in research projects in the
area of inclusive education in Asian contexts, as well as training teachers of children with dis-
abilities in China.
Dr Lan Yang is an Assistant Professor in the Department of Curriculum and Instruction, the
Hong Kong Institute of Education. Her research interests include self-concept, student motiv-
ation, achievement emotions, and positive youth development. She was one of the three recipi-
ents of the Highly Commended Dissertation Award from the Global Self-concept Enhancement
and Learning Facilitation (SELF) Research Network, 2013.
Prof. Chris Forlin is Professor of Special and Inclusive Education holding an adjunct appoint-
ment at the Hong Kong Institute of Teacher Education. Her work involves teacher education
for inclusion, education reform, policy, and curriculum change, particularly in the Asia and
Pacific regions.
Dr Fuk-Chuen Ho is an Assistant Professor in the Department of Special Education and Coun-
selling at the Hong Kong Institute of Education. He has extensive experiences in the manage-
ment of teacher education programmes. He is now the programme coordinator of the Basic,
Advanced and/or Thematic Courses for Teacher Professional Development on Catering for Stu-
dents with Special Educational Needs (BAT).
ORCID
Ming Lui http://orcid.org/0000-0001-7996-0386
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