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Report
Topic: Writing Persuasive Messages
Subject: Business Communication
ACKNOWLEDGEMENT
We would like to thank Allah Almighty who makes us much capable to complete
this project. We would like to thank my thesis advisor Prof. Shamas Khan at
University of Central Punjab. The door to Prof. Shamas’s office was always open
whenever I ran into a trouble spot or had a question about my research or writing.
He consistently allowed this paper to be my own work, but steered me in the right
the direction whenever he thought I needed it.
Writing Persuasive Message
DEDICATION
We dedicate this project to Prof. Shamas Khan my source of inspiration, knowledge
and understanding of this project. He has been the source of my strength throughout
this program. He encouraged me all the way and whose encouragement has made
sure that I give it all it takes to finish that which I have started.
Writing Persuasive Message
Abstract:
In this project we have discussed about how we can apply the three-step writing
process to Persuasive Message. Firstly, we describe the method that makes a
message Persuasive. Moreover, what mistakes should we avoid to make a Persuasive
Message and how to make a Persuasive Message for social media. Then, we apply
this process to real life example.
Writing Persuasive Message
PERSUASION
Writing Persuasive Message
Content
1. Introduction
2. Types of Persuasive Writing
3. Using Three-step Writing Process
4. Planning Persuasive Messages
4.1. Analyze the Situation
4.2. Gathering the Information
4.3. Selecting the Right Medium
4.4. Organizing Your Information
5. Writing Persuasive Messages
6. Completing Persuasive Messages
7. Creating Persuasive Message
8. Developing Persuasive Messages
9. Avoiding Common Mistakes in Persuasive Message
10. Writing Promotional Messages for Persuasive Message
11. How we write Persuasive Message for a restaurant
12. Defining the Super Heavy Restaurant Demographics
Introduction
Our topic is Writing Persuasive Message in which we elaborate how we apply three-
steps writing process to persuasive message, if you are supposed to offer a product
to your audience. Then, we apply this process to real life example. Having a great
idea or product is not enough; you need to be able to convince others of its merits
through persuasion that is the attempt to change someone’s attitudes, beliefs, or
actions. Persuasive writing is a form of nonfiction writing that encourages careful
word choice, the development of logical arguments, and a cohesive summary. Young
children can be guided through a series of simple steps in an effort to develop their
persuasive writing skills.
Whether you are convincing your boss to open a new office in Europe or
encouraging potential customers to try your products, you’ll use many of the same
techniques of persuasion the attempt to change an audience’s attitudes, beliefs, or
actions. Because persuasive messages ask audiences to give something of value or
take substantial action, they are more challenging to write than routine messages.
Successful professionals understand that persuasion is not about trickery or getting
people to act against their own best interests; it’s about letting audience know they
have choices and presenting your offering in the best possible light.
Writing Persuasive Message
Three types of persuasive writing there are and then how those types are broken
down even further.
Another form of persuasive writing will appeal to the logic of the reader. This is the
form of writing that is called Logos. When using this writing type, the reader is
persuaded to the writer’s position through the use of tangible evidence within the
Writing Persuasive Message
text. There must be supporting statements included which show how the facts can
correctly lead others to the writer’s viewpoint on a specific subject.
The goal is to appeal to the rationality of the reader who engages with this type of
persuasive writing. This can be done through quotes, research examples, or tangible
facts that can be independently verified by third parties.
The final form of persuasive writing, called pathos, is the type that appeals to the
emotions of the reader. The writer will use their words to establish a mood that is
suitable to accepting the opinions that are being presented. Writers using pathos will
often address their own knowledge or feelings about the matter being discussed and
then relate those emotions and experiences to something that the reader can picture
in their own life.
The goal here is to establish a relationship with the reader based on common
interests. When common ground can be found, the reader is more likely to begin
agreeing with the perspective of the writer.
This doesn’t mean that persuasive writing can’t focus on one primary type or
eliminate one specific type. It simply means that the best possible appeal typically
comes from a piece composed of each persuasive writing type at some level.
Writing Persuasive Message
Anyone can begin to write persuasively today, even if the purpose is commercial in
nature. All it takes is demographics research to understand what is important to the
targeted readers of the text. When you can show people how to solve problems, then
you can persuade them that their time is best spent reading what you’ve written –
especially if they can implement your ideas in some way, even if that means
spending money with you in order to do so.
These types of persuasive writing can help you begin to add definition to the work
you are already creating. Whether it’s to make money or to make the world a better
place, your opinion matters. Knowing this will help others begin to agree with your
perspective.
Writing Persuasive Message
The best persuasive messages are closely connected to your audience’s desires and
interests. Consider these important questions:
1. Who is my audience?
2. What are my audience member’s needs?
3. What do I want them to do?
4. How might they resist?
5. Are there alternative positions I need to examine?
6. What does the decision maker consider to be the most important issue?
Writing Persuasive Message
Demographics
It includes age, gender, occupation, income, education and many others.
Example:
The Trends of Apple’s Target Market Demographics
Psychographics
When analyzing your audiences, take into account their cultural expectations and
practices so that you don’t undermine your persuasive message by using an
inappropriate appeal or by organizing your message in a way that seems
unfamiliar or uncomfortable to your readers.
Motivation
The combination of forces that drive people to satisfy their needs. For instance,
many people demand for safety and security.
Blackberry produces world's best secure phones. Blackberry fulfils the desires of
its consumer that motivates them to buy their product.
Writing Persuasive Message
Interviews.
Observations.
Case Studies.
For example: Samsung spent over $10 billion on marketing last year
For persuasive business messages, the choice between the direct and indirect
approaches is also influenced by the extent of your authority, expertise, or power
in an organization. For example, if your area highly regarded technical expert
with years of experience, you might use the direct approach in a message to top
executives. In contrast, if you are not well known and therefore need to reply
more on the strength of your message than the power of your reputation, the
indirect approach will probably be more successful.
Writing Persuasive Message
When you evaluate your content, try to judge your argument objectively and try
not to overestimate your credibility. When revising for clarity and conciseness,
carefully match the purpose and organization to audience needs.
Writing Persuasive Message
To create a persuasive message, use the three-step writing process. The process will
help you simplify and portray your idea or project in the best form to convince you
audience that it is the best alternative. One key point to remember is that
“persuasion” is not about lying or tricking your audience. The main reason for
persuasive messages is to allow you to show you audience why your idea or product
would benefit them over the other options.
The first step in the writing process would be the planning portion. Within the
planning portion you would first have to analyze the situation. Meaning make sure
you have a clear idea of what your purpose is. Make sure you do not leave room for
doubt about your main message. The reason why I mention this is because you might
send a persuasive message wanting support; however, if you do not clarify what type
of support you wish to obtain it might be misunderstood. When planning your
message, you should take into consideration three important factors: demographics,
psychographics and motivation. If these three factors are utilized correctly you might
get as close to your ideal audience as it can get. As authors John V. Thrill and
Courtland L. Bovee mentioned in their book, “The more closely a persuasive
message aligns with a recipient’s existing motivation, the more effective the message
is likely to be.”. The following portion of the planning step is to gather the
information necessary to carry you message the way you would want it to be
received by your audience. The following portion would be selecting the best
medium to distribute the persuasive message. When deciding what medium to pick,
make sure it will be the most beneficial not the most popular or the most recent. The
last portion of the first step is organizing your information in the best way possible
Writing Persuasive Message
in order to best benefit your audience. As mention previously, the key point to
remember that the message is all about your audience and not yourself.
The second step in the writing process there are four major concepts that
should be cover at all cost. The first concept is the usage of positive and polite
language. It is crucial that the usage of your language is appropriate for your message
and most importantly for your audience. The usage of polite language might come a
little more difficult than the usage of positive language. The second concept has to
do with the awareness of cultural differences. If you are planning to carry out your
message in a different culture than your own, be certain that you understand and
respect the difference their might exist between your culture and your audiences.
The third concept is also attached to the difference in culture, but this time referring
to sensitivity. As an author of a persuasive message you must be sensitive you your
audiences’ cultures and ideas. It might be hard at first but remember that you are
trying to show them a better option for them. The final concept in the second step is
building up your credibility. As a reader it is in a big form comforting to know that
the author has credible information and is not lying to his/her audience. A very
important way to establish your credibility is by proving sources of identification
where you got your information from.
■Action. Suggest the specific action you want your audience to take. Include a
deadline, when applicable.
■Analogy. With analogy, you reason from specific evidence to specific evidence, in
effect “borrowing” from something familiar to explain something unfamiliar. For
instance, to convince management to add chat room capability to the company’s
groupware system, you could explain that it is like a neighborhood community
center, only online.
■Induction. With inductive reasoning, you work from specific evidence to a general
conclusion. To convince your boss to change a certain production process, you could
point out that every company that has adopted it has increased profits.
■Deduction. With deductive reasoning, you work from a generalization to a specific
conclusion. To persuade your boss to hire additional customer support staff, you
Writing Persuasive Message
might point to industry surveys that show how crucial customer satisfaction is to
corporate profits.
■Avoid hasty generalizations. Make sure you have plenty of evidence before
drawing conclusions.
■Avoid circular reasoning. Circular reasoning is a logical fallacy in which you try to
support your claim by restating it in different words. The statement “We know
temporary workers cannot handle this task because temps are unqualified for it”
doesn’t prove anything because the claim and the supporting evidence are essentially
identical.
Anticipating Objections
Even compelling ideas and exciting projects can encounter objections, if only as a
consequence of people’s natural tendency to resist chance. Anticipate likely
objections and address them before your audience can bring them up. By doing so,
you can remove these potentially negative elements from the conversation and keep
the focus on positive communication. Note that you don’t need to explicitly mention
Writing Persuasive Message
When you believe in a concept or project you are promoting, it’s easy to get caught
up in your own confidence and enthusiasm and thereby fail to see things from the
audience’s perspective. When putting together persuasive arguments, avoid these
common mistakes.
■Using a hard sell. Don’t push. No one likes being pressured into making a decision,
and communicators who take this approach can come across as being more
concerned with meeting their own goals than with satisfying the needs of their
audiences. In contrast, a “soft sell” is more like a comfortable conversation that uses
calm, rational persuasion.
■Resisting compromise. Successful persuasion is often a process of give-and-take,
particularly in the case of persuasive business messages, where you don’t always get
everything you asked for in terms of budgets, investments, and other commitments.
■Relying solely on great arguments. Great arguments are important, but connecting
with your audience on the right emotional level and communicating through vivid
language are just as vital. Sometimes a well-crafted story can be even more
compelling than dry logic.
■Assuming that persuasion is a one-shot effort. Persuasion is often a process, not
a one-time event. In many cases, you need to move your audience members along
one small step at a time rather than try to convince them to say “yes” in one huge
step.
Writing Persuasive Message
Marketing messages usher potential buyers through the purchasing process without
Sales messages take over at that point, encouraging potential buyers to make a
purchase decision then and there. Marketing messages focus on such tasks as
introducing new brands to the public and encouraging customers to visit websites
for more information, whereas sales messages make an explicit request for people
Most marketing and sales messages, particularly in larger companies, are created
or public relations. However, you may be called on to review the work of these
specialists or even to write such messages in smaller companies, and having a good
understanding of how these messages work will help you be a more effective
manager.
Writing Persuasive Message
running. In contrast, the visual design features of the shoe offer no practical benefits
but can offer the emotional benefit of wearing something stylish or unusual.
■Anticipating purchase objections. Marketing and sales messages usually encounter
objections, and, as with persuasive business messages, the best way to handle them
is to identify these objections up front and address as many as you can. Objections
can range from high price or low quality to a lack of compatibility with existing
products or a perceived risk involved with the product. By identifying potential
objections up front, you can craft your for instance, you can look for ways to increase
the perceived value of the purchase and decrease the perception of high cost. When
promoting a home gym, you might say that it costs less than a year’s worth of health
club dues. Of course, any attempts to minimize perceptions of price or other potential
negatives must be done ethically.
Writing Persuasive Message
social media audiences respond positively to companies that are open and
conversational about themselves, their products, and subjects of shared interest.
■Integrate conventional marketing and sales strategies at the right time and in
the right places. AIDA and similar approaches are still valid for specific
communication tasks, such as conventional advertising and the product promotion
pages on your website.
Loyal regulars spend 67% more at restaurants than new guests do. With effective
guest communication, you can make every guest a loyal regular.
Writing Persuasive Message
37% of quick service restaurant users, defined as visiting a restaurant 2-6 times per
week, are in the 18-34 age demographic.
54% of people who eat fast food at least one time per day are also in the 18-34 age
demographic.
Hispanics spend 38% of their food expenditures – an average $2,474 per year – on
food away from home.
84% of restaurant customers say they prefer to eat ethnic cuisine at a restaurant
focused on that cuisine, but 3 out of 4 of those customers also like it when an ethnic
restaurant offers mainstream food options.
What does this information mean for restaurants? That the most profitable
demographic to target is the local Asian community who is between the ages of 35-
54. These are the folks that are the most likely to frequent their restaurant on a regular
basis. Since ethnic food is a consideration, that can also influence the type of
restaurant that is offered to a community. Yet there is also some benefit to marketing
to the daily quick service restaurant users and the younger demographics who may
not have as much disposable income, but still frequent restaurants on a regular basis.
Writing Persuasive Message
With an HHI of $20k-$30k, about 30% of food expenditures are spent at restaurants.
89% of people who say they are in the upper middle class frequent a QSR at least
once per month. 84% of “working” families and 87% of the lower middle class report
the same thing.
This high level of spending has continued to occur despite the fact that since 2007,
the net worth of the average family had declined by 40%.
Members of Generation X comprise 17% of the population and spend $125 billion
annually on consumer goods, preferring snacks more and the ability to explore new
foods.
Millennials are fast becoming the most influential restaurant demographic and are
driving new dining concepts built around a fusion of cuisines, service styles, themes,
and technologies.
60% of restaurant consumers take pride in having tried different cuisine options.
Arizona expects to see the largest amount of restaurant employment growth by 2026
at 18.9%. Texas comes in second at 17.9% and Florida is third at 17.4%.
The US West shows the greatest potential for sales growth as a geographic
demographic, averaging more than 6% growth.
Nearly 10% of working Americans have a job in the restaurant industry at some
level.
Interior Design
We make our Restaurant interior according to the Pakistani tradition with Premium
touch. Beautiful lighting, reliable sitting and low sound music give you relaxing
Environment and comfortable feeling. People like to sit in beautiful environment.
Writing Persuasive Message
Waiter
can hear your voice from distance. We also have 2 waiters who
English-Speaking Customers.
Writing Persuasive Message
Food
Food is the first priority for many customers. For Best food tasting, we went to
Lahore and visit Food Market for delicious cosines of Lahore. We taste dishes from
shops that provide Excellent food at low cost and then, we hire helpers from that
shops to train our employees.
Writing Persuasive Message
Crockery
Writing Persuasive Message
Data Analysis:
Bibliography
1.Introduction
http://www.readingrockets.org/strategies/persuasive_writing
https://networlding.com/types-persuasive-writing/
https://brandongaille.com/18-apple-target-market-demographics/
https://economictimes.indiatimes.com/slideshows/tech-life/5-most-secure-
smartphones-in-the-world/blackberry-dtek50/slideshow/53882996.cms
5. Samsung spent over $10 billion on marketing last year
https://www.neowin.net/news/samsung-spent-over-10-billion-on-marketing-last-
year/