ICT 9:

Computer Hardware
Servicing
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS
OF COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

There are several errors in a computer

from the point you open it up to the point
you reach the stand by window (reaching
standby windows means boot process
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has no error).
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

1. No Video Output - When you open your
PC, nothing shows up in your monitor
and the LED indicator of your monitor is
flashing in yellow color.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

2. No Video Output - Same as number
one but now the LED indicator of your
monitor is in steady orange color.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

3. Doesn't Boot - When you open your PC
it will show the processor brand and/or
the motherboard brand but doesn't
continue. Usually this error will result to
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system restart over and over again.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

4. Never Ending Loading of Operating
system - The computer opens up then
boots but when the operating system
loads it doesn't continue and it will take
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a lifetime if you're going to wait for it to

load.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

5. Lots of pop up windows showing on
standby mode - This also happens even if
you try disconnecting your computer set
from the internet. This is what we called
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aftershock virus which will continue to run

even if internet is disconnected
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

6. Lots of hardware installation windows
appear - This happens even if you try
installing the hardware. When you
restart your set it will happen again.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

7. Safe mode doesn't work - When you try
going to safe mode all you will see is a
list of files in Command prompt style.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

8. Keyboard and mouse system restart -
This will happen only in standby mode,
when you move your mouse or type
something, your system will
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automatically restart and the worst part

is it will delete a file at random.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

9. Sound on/off error - Upon loading the
operating system, you will hear a
loading sound and then the sound
stops, when you try running an audio
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file, no sound will be heard.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Here is a list of computer errors:

10. Application causes system to restart -
Just like the mouse problem, when you
open a program that will take the whole
screen like for example a game and/or a
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program applications, when you close it,

it will cause your system to restart.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

Aside from the common computer errors,

computers also can have different
Operating System (OS) errors.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
1. System errors - These are moderately
dangerous types of errors among those that can
pop up on your PC. System errors are caused by
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malfunctioning hardware components, corrupted

operating system modules, etc.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
2. Runtime errors - Runtime errors are caused by
corrupted or malfunctioning system files or
software executables. Most runtime errors cause
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the application that caused it to shut down.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
2. Runtime errors - However, more serious runtime
errors may cause the system to become unstable
or unresponsive, leaving you with no choice but
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to reach for the Reset button.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
3. Stop errors - Stop errors are caused by
corrupted hardware, especially malfunctioning
RAM modules and bad sectors on hard disks.
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Stop errors can be difficult to resolve at times.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
4. Device Manager Errors - These are usually
caused by corrupted driver files or malfunctioning
hardware components. In case of the former
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cause, the problem is usually solved simply by

reinstalling or updating the drivers.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
4. Device Manager Errors - However, the latter
cause can often be solved only by replacing
hardware components.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
5. POST code errors - POST code errors are
caused by malfunctioning hardware components,
and are characterized by short beep sounds from
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the tiny internal speaker of your motherboard.

POST code errors occur when you press the
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power button to turn on your PC.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
6. Application errors - These can be caused at any
point of time. As the name suggests, these are
caused by applications while those are running.
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These are usually caused by glitches in the

program code itself. These are usually resolved
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by updating the program to its latest version.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
7. Browser Status Codes - These are caused by
problems faced by browsers when trying to
access a website. These can be caused by
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misplaced web pages in the server of the website

itself, or due to connection problems.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

OS errors can be classified into various

categories, such as:
7. Browser Status Codes - For instance, a 404
error would indicate that the browser is trying to
access a webpage that does not exist in the
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specified location.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

1. What OS error is caused by

applications that have glitches in
the program code itself.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

2. What computer error results to

system restart over and over
again.
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

3. What are caused by problems

faced by browsers when trying to
access a website?
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

4. What computer error do you

encounter when you try going to
safe mode and all you see is a list
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of files in Command prompt style.

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

5. What OS error is usually caused

by corrupted driver files or
malfunctioning hardware
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components?
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

6. What computer error occurs when

nothing shows up in your monitor
and the LED indicator of your
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monitor is flashing in yellow

color?
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

7. What computer error causes your

system to automatically restart
and delete a file at random when
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you move your mouse?

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

8. What OS error is caused by

corrupted or malfunctioning
system files or software
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executables?
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

9. If your computer is infected by

aftershock virus, what would
show on your desktop even if you
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are on standby mode?

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

QUIZ: Identify the following

10. What OS errors are caused by

malfunctioning hardware
components, corrupted
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operating system modules, etc?

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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

END OF
QUIZ
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

ANSWERS TO QUIZ

1. Application error
2. Never ending loading of OS
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3. Browser status codes

4. Safe mode doesn't work
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

ANSWERS TO QUIZ

5. Device manager errors

6. No video output
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7. Keyboard & mouse system restart

8. Runtime errors
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

ANSWERS TO QUIZ

9. Pop-up windows
10. System errors
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Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

End of
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF
COMPUTER SYSTEMS ERRORS

TYPES OF COMPUTER SYSTEM ERROR

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