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Learner Guide
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Table of Contents
Table of Contents 2
Overview 3
Resources 3
Preparation 5
Conducting Lessons 6
Induction 8
Introduction 10
Topic 1 Understanding Risk 11
Topic 2 Understanding the risk-management framework 16
Topic 3 Managing Risks 21
Topic 3 Managing Risks 26
Topic 3 Managing Risks 31
Topic 3 Managing Risks 36
Review and Assessment 41
Page 2 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Overview
BSBRSK501 Manage risk
This learner guide is provided to you to use whilst you are studying this unit. Your trainer/assessor will got
though all of the theory and you will complete a number of activities to prepare you for assessment at the
end of the unit.
Duration
5 weeks Content delivery: 3 weeks
Assessment: 3 weeks
Page 3 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Resources
Recommended texts
Cole, K. Management Theory and Practice. 6ed. Cengage Learning (2016)
Chapter 23 Identifying and Managing Risks.
PowerPoint slideshow
The following slideshows can be used to support the delivery of this lesson: BSBRSK501 Slideshow.pptx
Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the
trainer/assessor where appropriate. Trainer’s can adapt the slideshow to suit his or her own teaching
methods.
Web links
Internet links to sources of information, videos or documents are also provided throughout the lesson plan.
If the links are broken, copy and paste them into your web browser.
Page 4 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Preparation
Lesson Preparation
Before you commence delivery of these lessons, take the time to undertake the following:
Read through this document from start to finish. If you have any queries about how an activity can
best be carried out at your RTO, contact your supervisor for advice.
Read through the recommended texts.
Conduct further research on the Internet if any concepts are not clear for you.
Perform each of the activities and homework or self-study that you will give the students.
Before giving each session, read through each day’s plan, as some preparation may be required.
Sourcing videos
Checking web links
Preparing any technical resources required
Planning role-plays
Setting up activities such as presentations
General planning
Equipment
To carry out the Lesson Plan for this unit, the following equipment will be needed:
Computers with appropriate software and Internet access
Headsets
Whiteboard
Projector
Industry expertise
To enhance the industry relevance of this classroom-based training approach, we recommend that you
identify an industry expert or experts, and invite them in to give short presentations to students.
These industry experts are not trainers, but are people who can provide expert industry information to
students to assist them with their learning. Their presentation could last up to one hour, and be provided
from week 2 onwards.
Page 5 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Conducting Lessons
Lesson Context
A simulated work environment is to be used when carrying out these lessons.
Therefore, session activities:
Reflect real life work tasks.
Are required to be performed within industry standard timeframes as specified by assessors in
relation to each task.
Are assessed using assessment criteria that relate to the quality of work expected by the industry.
Are performed to industry safety requirements as relevant.
Use authentic workplace documentation.
Require students to work with others as part of a team.
Require students to plan and prioritise competing work tasks.
Involve the use of standard, workplace equipment such as computers and software.
Ensure that students are required to consider workplace constraints such as time and budgets.
Written activities
Activities provided throughout the lesson plan can be undertaken as homework and submitted to the
trainer/assessor and/or conducted within the lesson as an observed task.
Practical observations
Practical observations provide opportunities for students to demonstrate both knowledge and skills.
Observe performance from an appropriate position.
Record appropriate comments and use for feedback purposes.
Page 6 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study
At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested
activities are also provided.
Page 7 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Induction
The following slideshow outlines the induction information provided below for this unit:
Induction.pptx. The trainer/assessor can adapt the information as relevant.
Students should name documents logically within the folder structure, it should include:
Unit code
Task number
Task name
Student last name (optional)
The date or version number (optional)
Back up
Students should always have a back up of their work on a different device. If the college has a network
drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are
using a USB to save files then they should keep a back up on their laptop or home computer.
Lesson overview
Provide the students with an overview of the unit and how it will be structured and delivered.
Page 8 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Assessment
The assessment is provided in a separate document and should be made available to the students once
the content has been delivered, along with the deadlines and procedures for submission.
Page 9 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Session 1: Introduction
- commercial relationships
- economic circumstances and scenarios
- human behaviour
- individual activities
- legislation
- management activities and controls
- natural events
- political circumstances
- technology.
- Duty of care
- Company law
- Contract law
- Environmental law
- Freedom of information
- Industrial relations law
- Privacy and confidentiality
- Legislation relevant to organisation’s operations
- Legislation relevant to operation as a business entity
Page 10 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Recommended text
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 1: Understanding risk
Activity: Brainstorm
Think about the concept of risk. How would you define “Risk”?
Class discussion/research:
Consider the following terms, can you provide a concise definition for each?
- Risk analysis
- Risk assessment
- Risk appetite
- Residual risk
Page 11 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
- Risk context
- Risk management
- Risk treatment
Video Clip:
Chris Davenport at TEDX talks about the risks of climbing and skiing which provides a good analogy of
analysing risk. http://www.youtube.com/watch?v=zyet9fPS24k (10mins)
Human
Financial
Physical
Intellectual property
Organisational excellence
Intangible
Page 12 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Woolworths:
http://www.woolworthslimited.com.au/icms_docs/130476_Risk_Management_Policy.pdf
Page 13 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Class activities
Complete the following activities. You can work in small groups. Create a short report on your findings.
This should be submitted to the trainer/assessor.
Activity 1: Search a risk management policy to and study the structure and contents. Try
http://policies.uws.edu.au/view.current.php?id=00172 or search on Google for “Risk Management Policy”.
Activity 2: Write down a general structure for a risk management policy for a human resources
department.
Activity 3: Threats to a business. Have a look at
http://blogs.sfweekly.com/foodie/2012/01/theres_a_reason_we_think_lard.php or search for “Who killed
lard? This illustrates how the loss of a product or an organisation’s good reputation can represent a
serious threat to business. Q. What other factors contributed to the decreased use of lard in cooking?
Management
of risk
Page 14 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Page 15 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 2 Understanding the risk management principles and framework
Web link
The Queensland Government’s, Department of Science, Information technology and Innovation, have a
risk management framework, which provides an overview of the key concepts for managing risk within their
department and guidance on how the process can be integrated within processes and responsibilities:
https://www.qld.gov.au/dsiti/assets/documents/risk-management-framework.pdf
The Australian standards followed by most organisations: AS/NZS ISO 31000:2009 Risk Management –
Principles and Guidelines, outline the principles, framework and process for risk management. The
relationship between these elements are shown in the following diagram.
Source: Australian/New Zealand Standard, Risk management—Principles and guidelines (AS/NZS ISO 31000:2009)
Page 16 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Consider your workplace or a previous workplace. Describe how risk management practices in the organisation
adhere to, or do not adhere to the principles listed above. If no workplace experience, then use AccessoriseMe Smith
Street
et store risk information. How could practices be improved?
Page 17 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity: Documentation
Using either the organisation that you work for, one you are familiar with or one researched on the Internet, examine
the following documentation if it is available:
Q. How do the organisation’s risk management policies and procedures provide practical guidance to employees to
reduce and control risk that is applicable to the particular work environment and organisational aims?
Q. How does the organisation’s risk management strategy address the identification and control of risk?
Activity: Stakeholders
Using the following scenario, identify the internal and external stakeholders and the types of input they are
each are likely to provide.
Scenario: Assume you are the new operations manager for the chain of outlets AccessoriseMe (five
outlets). Your previous experience was in sales management, specifically departmental areas of
management. You have never had the role of operations manager of a chain of stores. You note that one
of your specific responsibilities is to manage the risks that are likely to pose a threat to this particular
organisation. Before attempting to identify the organisation’s risk, you first take time to review the concepts
of risks, risk management and the organisational context. From your previous roles you are very aware of
the risks of non-compliance with relevant laws, and so you decide to also review the legislative
environment in which this organisation operates.
Page 18 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Q. Describe briefly the attributes that qualifies a person as a stakeholder in the risk management
process.
Q. Describe how you would take a consultative approach to risk management to obtain support and,
(where relevant) achieve legal compliance.
Legislation
Visitwww.safeworkaustralia.gov.au and look at the WHS Act 2011.
Page 19 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Page 20 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity V: Awards
Research the Fair Work Ombudsman - find out a) how a business would need to comply for leave
entitlements; b) download the applicable award to ensure your business’s pay were consistent with legal
requirements (assume you are working in the retail industry).
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Recommended text
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 3 Managing Risks
Video Clip:
See below YouTube clips on risk management:
http://www.youtube.com/watch?v=AskktIDYe3A
http://www.youtube.com/watch?v=lrCOIRGpeeM
http://www.youtube.com/watch?v=2AAa0gd7ClM
Page 21 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
The manager understands that a new law being introduced will impact on the way that staff are
being paid, with some of their pay being earned via commission.
A report from a survey showed that people rated accessories as being the second most important
aspect of a dress item, particularly stating bags as being the current popular fashion item.
Jefferson Accountants have discussed the latest point of sale cash registers with the manager –
stating it would improve stock and cash control in AccessoriseMe outlets.
The AccessoriseMe stores are always located in the highly trafficked parts of shopping centres.
The internal accountant has mentioned that he was not able to get all the staff records for pays and
employee details from the outlet managers and this made processing difficult and also meant that
they were not compliant.
Jefferson Accountants explained that the old cash registers did not have the features that could
help eliminate fraud.
Loose floorboards in some of the stores are covered by mats but it is still a WHS issue.
It has been suggested that a large chain, BagsRus will be opening in the same area as the main
AccessoriseMe branch in the next 12 months.
There are a possible further 10 store locations where AccessoriseMe stores could possibly open.
Most of the outlets need some type of refurbishment as they are looking a little shabby in the
décor.
The growth in the younger age bracket of the area where the AccessoriseMe stores are located is a
positive indicator for the business.
Political
Economic
Social
Technological
Q. Describe briefly how a PEST analysis can help identify risks for an organisation.
Q. Describe a process you could introduce that could help obtain information from stakeholders.
Page 22 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Identification of Risks
Risks can be identified using various tools and techniques such as checklists, brainstorming, fishbone
diagrams or flow charts.
Activity I: Brainstorming
i) brainstorm a list of approaches that could be used to encourage staff and stakeholders to
provide input and participate in the development of risk management strategies for an
organisation
ii) describe how each of these can be effective.
Page 23 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Page 24 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Research
Consider various forms of research for risk identification such as past records, statistical information,
documentation, market research.
Consider Primary and secondary data collection techniques and the advantages and disadvantages of
each method.
Consider the quality of information being accurate, relevant and reliable: the code of conduct for data
collection.
Activity: Research
Identify at least three different ways that risk in a business environment can be researched and describe
the types of information you are likely to gather from each approach.
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Page 25 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Page 26 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Likelihood Reasons
Rare
Almost Certain
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Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Consequence Reasons
Insignificant
Catastrophic
Page 28 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
The risk matrix method of risk analysis can help prioritise risks into categories of low, medium, high and
extreme. When it is placed in a table it makes it visibly clear as to which risks must be handled first and
what the priority is for each. Options for action include:
Consequence
Priorities Reasons
Extreme
Low
Page 29 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Page 30 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Types of Analysis
3. Consider the fatality risk calculation: (giving a value of 0-1 – the closer the value to one the greater
the risk.
Page 31 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
- Acceptability to all
- Administration efficiency
- Capacity compatibility
- Continuity of effects
- Contracts
- Cost effectiveness
- Economic and social environment
- Equity
- Individual freedom
- Jurisdictional authority
- Objectives
- Regulatory
- Risk creation
- Timing
Page 32 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Issue:
Page 33 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Action Plans
Effective action plans are those that are part of the operations of the organisation. Problems that can start
small can escalate into large threats or a risk may appear suddenly that threatens the reputation of the
entire organisation. Action plans outlines how the risk is to be managed and provides a timeline for this
process.
Physical Controls
These relate to security devices and measures that are designed to eliminate unauthorized access to
physical assets.
Page 34 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Insurance
Insurance to manage risk includes insurance required by legislation.
Workplace adjustment
Adjustments in the workplace may be necessary to accommodate people with a disability. Consider what
these may be.
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Page 35 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Implementation
Consider the organizations role in implementing the action plan, including:
- Communication of the plan
- Documentation; and
- Training
Part 4: Documentation of procedures can include new development of policies. An organization needs to
have a risk management policy framework that allows documentation of the processes and procedures
required.
i) Search the internet to find examples of policy documents.
ii) Download one example of a policy document for an organisation and list down the elements
included in the document (most will have purpose, scope, procedure, roles and responsibilities
and legislation/standards).
Part 5: Find a risk management policy for a college of further education.
i) How does the policy assist the management of risk for the organization?
ii) Find the record keeping policy for Mosman Council (search online). Provide a brief overview.
Part 6: Keeping documents secure and using correct naming conventions helps an organization to have
continuity and follow best practices.
i) Using examples, discuss why an organisation should have protocols for naming documents.
ii) List the issues that can arise from storing documents in both electronic and in paper format.
Page 36 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Part 7: Training is usually carried out if new practices or changes are implemented into an organization. If
it was your responsibility to provide training to new staff, how would you ensure that they had the same
awareness of the required safe work practices and risk management processes within the organisation?
Part 8: Risk management responsibilities for AccessoriseMe - list down who would be responsible for the
following tasks and describe why you think they are most suited.
Task 1: Preparation of a new policy containing procedures to eliminate broken brackets being left up on
display.
Task 2: Organising insurance to cover keeping money on site overnight.
Task 3: Training staff on how to complete and authorize a timesheet correctly.
Task 4: How to keep records safe and secure.
Task 5: Maintenance of the property such as fixing the leaking roof.
Part 9: An organization will ensure that allocation of appropriate resources for risk management are in
place. List down some examples of resources that could be considered. (this could include people, skills,
experience, information, knowledge, documentation of processes and procedures.
Part 10: Referring to AccessoriseMe, identify two areas of development that you might outsource
professional development training for staff. Explain why you would outsource the training.
Submit your responses in a professionally typed word document and submit to your trainer/assessor.
Page 37 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Class discussion: Reviewing risk will require the action plan to be kept up-to-date. What type of legislation
would perhaps require review in the case of AccessoriseMe?
Activity: Using the following issues, estimate the review period for each listed and explain why this has
been allocated:
Page 38 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity: Reporting
Find your own risk management report and create a template.
Part 1: As a risk manager it is your role to report all risks. Consider that in the course of your work you
identify a risk to the organization and eliminate the risk entirely. Describe why you would still need to report
this risk, even though it has been dealt with.
Part 2: Research a few risk management policies online. For each, download a copy, and complete the
table below:
Name of organization Name of policy List the people How do you think the
responsible for the risk risk control strategies
control strategies are monitored?
Part 3: Research a few approaches that can be used to monitoring risk management strategies. Describe
the advantages and disadvantages of each for the business environment.
Page 39 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Evaluating
Measures of success could be a decline in risk values, progress towards a specific objective, decline in the
total cost of risk, support of senior management.
Homework/Self-Study
Undertake the required homework, this can include completing any activities, questions or reading from the
day’s session set by the trainer/assessor.
Page 40 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
The content of this unit has now been covered. The next three weeks have been allocated for
trainer/assessor review and student completion of assessment tasks.
The trainer/assessor should allow time to review any topics or activities undertaken by students to
consolidate their learning.
Students should use these sessions to work on their assessment tasks, with support from the
trainer/assessor where relevant. Reasonable adjustment should be made where appropriate.
Support
The trainer/assessor should provide as much support as is appropriate for students whilst they undertake
their assessment tasks. The trainer/assessor may have to timetable meetings or role-play’s that require
observation for assessment so it is important to ensure that this has been considered into the lesson
planning over the last two weeks of assessment.
Housekeeping
Provide some time at the end of the last session for housekeeping such as administrational duties, student
feedback and farewells.
Page 41 of 41
Leaner Guide
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F