Introduction to

Service-Oriented Analysis & Design

Week  5   Week  6   Week  7  
Inves1ga1ng  the  Enterprise   Process  Modeling   Process  Pa,erns  

Process Modeling Cause-Effect Analysis BPMN

 Process Management

Customer:
Anyone who receives output from a process or is affected by it.

Process:
A series of connected and purposeful activities performed to obtain results

Process Management:
Ensuring that processes work together to add value to customers.
 Process Models
Flowchart Deployment Chart

Mechanical & Industrial

Engineering Process and Quality
Improvement
Computer Programming

Business Process Modeling Notation (BPMN)

Activity Diagram (UML-AD)

Business Process
Object-Oriented Management
Analysis & Design

Service Oriented
Architecture
Workflow Analysis

Manual Paper-based System

-  Remove unnecessary tasks

-  Automate information flow

Workflow Management System

 Workflow Patterns

Check insurance policy Prepare product

Send insurance Receive Send shipment Receive

report report shipment

Assess damage to car Prepare invoice

Synchronization
Atomic Workflow Patterns Business Process Modeling Notation (BPMN)
http://www.workflowpatterns.com/ http://www.workflowpatterns.com/vendors/documentation/BPMN-pat.pdf
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Business Process Modeling Notation
Business Process Execution Language
(BPMN) (BPEL)

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Patient

Requests
(Simplified) Meal Order Fulfillment Process

meal
Meal is
available?

Check if meal [no] Inform patient that Send meal

Server

Is available meal is not available to patient

[yes]
Invoice
Prepare invoice Send invoice
for patient to patient

Prepare and
Prepare meal
Kitchen

store meal
for delivery

Wait for regular

meal time
 Activities
Task Represents work that the organization performs.
Sub-Process
Represents a sub-process (collapsed view).
Task
Represents repeating/iterative task.

Flows
Shows the order (sequence) of activities.

Shows transfer of information but not activity.

Indicate associated data.

Start Intermediate End

Events
Trigger event, intermediate event, or termination.

Message trigger, wait for message, or terminate with message.

An exception or error has occurred and will be handled.

Process must wait for some time or a specific date/time

This is the default
path to take.
[this...]
Gateways

[...and/or this…] Inclusive gateway showing more than

flow route can happen.
Use the results of
[...and/or this] the first incoming
sequence flow.
Ignore the rest.

[this...]

[...and this…] Parallel forking or merging of flow.

[...and this] Wait until all

incoming tasks
are complete

[this...]

[...xor this…] Exclusive divergence and

convergence of flows.
Choose only one
[...xor this] of the inputs to act
on in the output.

Complex flow conditions determine which

incoming/outgoing flow(s) to consider.