Chapter 1: Course Overview

Exam Overview
Exam Prep Tips
Knowledge Prerequisites
Course Topics
Certification Path
Exchange Editions

Chapter 2: Preparing the Infrastructure

Windows Server Considerations
Active Directory Considerations
Common AD Database Roles
Schema Change
Domain Partition
Questioning Domain Controllers
AD Global Catalog Server Roles
Understanding Domain Functionality
Raising Domain Functional Levels
DC and GC Requirements
Previous Exchange Environments
Exchange 2003 Native Mode Considerations

Chapter 3: Installing Exchange

Exchange Installation Prerequisites
Installing the Exchange Prerequisites
Installing using a Script
AD Exchange Preparation Commands
Preparing Active Directory
Exchange Setup.exe
License Agreement/Error Reporting
Exchange Server 2010 Setup
Public Folder Databases

Chapter 4: Exchange Server Roles

Exchange 2010 Roles
Role Interaction
Mailbox Server Defined
Hub Transport Server Defined
Client Access Server
Unified Messaging Server
Edge Transport Server

Chapter 5: Creating Databases

Creating Exchange Databases
Exchange Management Console Tour
Exchange Organizational Levels
Default Databases
Create New Mailbox Database
New Mailbox Database using PowerShell
Mount Database using PowerShell

Chapter 6: Managing Databases

Single Instancing vs. Compression
Database Version Compatibility
Database File Types
Database File Structure
Understanding Database Log Files
Database Backup Considerations
Configuring Database Properties
Database Storage Limits
Database Client Settings
Creating a Public Folder Database
Exchange Edition Considerations

Chapter 7: Creating and Configuring Mailboxes

AD User and Groups
Create User Mailbox
Create New AD User using EMC
Configuring Mailbox Properties

Chapter 8: Resource and Shared Mailboxes

Creating a Resource Mailbox
Resource Mailbox Properties
In/Out-of-Policy Requests
Testing the Resource Mailbox
Sharing Account Permissions
Connecting to a Shared Resource

Chapter 9: Administering Mailboxes

Customizing EMC Views
Local vs. Remote Move Requests
Performing a Local Move Request
Viewing Move Request Status
Online vs. Off-line Moves
Previous Exchange Versions
Manage Send As Permissions
Manage Mailbox Delivery Options
Manage Client Access Protocols
Manage Storage Quotas
E-Mail Proxy Addresses
Deleting Mailboxes
Reconnecting a Deleted Mailbox
Creating a Linked Mailbox

Chapter 10: Contacts, Users, and Distribution Groups

Creating a Contact
Creating a Mail-Enabled User
Creating an AD Group
Creating an Exchange Distribution Group
Assigning Distribution Group Members
Creating a Dynamic Distribution Group
Distribution Group Configuration Options
Proxy Addresses
E-mail Address Policies
Creating a New E-mail Address Policy

Chapter 11: Exchange Address Lists

Working with Address Lists
Creating an Address List
Off-line Address Lists
Upgrading Legacy Address Lists

Chapter 12: Exchange Public Folders

Working with Public Folders
Creating a New Public Folder
Creating a New Public Folder using OWA
Public Folder Permissions
Managing Limits and Replication
Mail-Enabled Public Folders

Chapter 13: Introduction to Client Access

Understanding Client Access
The Client Access Process
Multiple CAS/OWA Redirects
Multiple CAS/OWA Proxy

Chapter 14: Outlook Web App Part I

OWA Site Properties
Configuring OWA Redirection
Configuring OWA Authentication
Configuring OWA Segmentation
Public/Private Computer Access Settings
Configuring Remote File Servers
OWA Policies
Create New OWA Mailbox Policy
Applying OWA Mailbox Policies

Chapter 15: Outlook Web App Part II

ECP
ECP Organization Management
OWA Public Folders
2003 OWA Coexistence Scenarios
2007 OWA Coexistence Scenario
Direct File Access Considerations

Chapter 16: POP3, IMAP, and ActiveSync

Understanding POP, IMAP, and ActiveSync
Configuring ActiveSync
User-Level ActiveSync Mailbox Policies
Create New ActiveSync Mailbox Policy
Configuring POP3 Access
Configuring IMAP4 Access

Chapter 17: Encryption Certificate Management

Understanding Encryption Certificates
Exchange Certificate Properties
SAN
Viewing Certificates in the Browser
Create New Certificate Part I
Understanding Autodiscover
Create New Certificate Part II
Import Exchange Certificates
Assigning Services to Certificates
Enforcing SSL Encryption

Chapter 18: Outlook Anywhere and RPC Client Access

Understanding Network Load Balancing
Client Access Server Arrays
Create New Client Access Array
Setting the Mailbox Database
Autodiscover Service
Outlook Anywhere
Enabling Outlook Anywhere
Enable Client-Side Outlook Anywhere
Troubleshooting Outlook Anywhere
Remote Connectivity Analyzer
Chapter 19: Federated Sharing
Federated Sharing Defined
Federated Sharing Setup
Starting the Federated Trust Process
New Organization Relationship Process
Federated Sharing Policies

Chapter 20: Hub Transport Server

Understanding Hub Transport Servers
Multisite SMTP Message Routing
Create and Configure Transport Rules
Understanding RMS
Default Receive Connector Properties
Remote Domains
Pre-Licensing Agents

Chapter 21: Message Routing

Send and Receive Connectors
Default Receive Connector Properties
Receive Connector Permissions Groups
Receive Connector Authentication
Client Receive Connector Properties
Create New Send Connector
Send Connector Properties
Smart Hosts
Accepted Domains and Relay Connectors

Chapter 22: Securing Traffic with TLS

Understanding TLS
New Send MTLS Connector
New Receive MTLS Connector
Editing TLS Send and Receive Domain List

Chapter 23: Edge Transport Servers

Understanding Edge Transport Mail Flow
Edge Server FQDN Considerations
New Edge Subscription Process
EdgeSync Send Connector Properties
EdgeSync Inbound Connector Properties
Verify Edge Synchronization
Edge Transport Server Cloning
Using Routing Groups for Coexistence

Chapter 24: Anti-Spam and Antivirus

Exchange Spam and Virus Protection
Content Filtering Agent
IP Allow and Block Lists
IP Allow and Block List Providers
Recipient and Sender Filtering
Sender ID
Sender Reputation

Chapter 25: Database Availability Groups

DAG Defined
Log Shipping Defined
Hub Server Transport Dumpster
Sample DAG Scenario
Passive Copy Lag Defined
Creating a DAG Part I
Quorums Defined
Creating a DAG Part II
Adding Servers to the DAG
Creating a Database Copy
Activation Preference
Database Copy Status
Forcing Manual Failover
Configure DAG Properties
DAG Properties using Command Shell
Database Copy Status using Command Shell
Configuring Lag

Chapter 26: Other High Availability Considerations

Public Folder High Availability
CAS High Availability
Affinity
Hub Transport Server High Availability

Chapter 27: Backups and Restores

Backup Options
Restore Options
Perform Exchange Server Backup
Log File Considerations
Perform Exchange Server Restore
Enable Database Copy Restores
Perform Exchange Server Recover
Other Restore Options
Recovery Databases
Backup Server Role Considerations
Mitigating Disaster Recovery

Chapter 28: Monitoring Exchange

Database Monitoring Techniques
Mail Flow Monitoring Techniques
ECP Delivery Reports
Mail Flow Queue Viewer
Submission Queue Defined
Viewing the Message
Resolving NDRs
Other Mail Flow Troubleshooting Tools
Mail Flow Troubleshooter
DNS Monitoring Tools and Techniques
BackPressure Defined
Connectivity Monitoring Techniques
Using Performance Monitor

Chapter 29: Logging and Reporting

Enable Protocol Logging
Log File Locations
Set IMAP Protocol Logging
Set SMTP Protocol Logging
Viewing Logs
ActiveSync Logging
Anti-Spam Agent Log Reports
Sample Get-AgentLog Results
Getting Statistical Information
Getting Mailbox Statistics
Getting Public Folder Statistics
Chapter 30: Compliance and Message Integrity
Understanding Compliance
Journaling
Create New Journal Rule
Classifications
Create New Message Classification
Classification-Based Transport Rules
MailTips
Setting Mailbox MailTips
Message Integrity Considerations
S/MIME

Chapter 31: Records Management

Retention Policies
Archive Mailboxes
Managed Folders
Create New Retention Policy Tag
Create New Retention Policy
View Retention Policy Tags
Set User Mailbox Retention Policy
Enable User Archive Folder
Managed Folder Considerations
Legal Hold and Search

Chapter 32: Role Based Access Control

RBAC
Viewing Exchange Management Roles
Viewing Default Role Groups
Recipient Management Role Group
Role Assignment Defined
Adding a Role Group Member
Managing Roles with ECP
Create New Role Group with ECP