Solution ID TAUS0808440EN* Solution Usage 1

Description
PROBLEM: After scanning originals through the document feeder, the machine pauses and displays a jam.
Solution
CAUSE: The take up clutch in the document feeder is slipping.
SOLUTION: Remove and disassemble the take up clutch and clean with alcohol all parts to remove excess grease and debris. Lubricate the clutch
spring
lightly with machine oil to prevent corrosion. Reassemble and install the clutch.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD

Solution ID TAUS0900262EN* Solution Usage 1

Description
The machine intermittently displays a Tray 1 jam, although there is no paper in the paper path.
Solution
CAUSE: Failed clutch.
SOLUTION: Replace the clutch in feed section 1 (p/n 9322 1500 12).
SPECIAL NOTE : Solution contribution by Anthony Rose, Bay Copy.

Solution ID TAUS0902043EN* Solution Usage 0

Description
Ghost jams or no feed from trays 1 or 2.
Solution
Cause: Failed feed clutch.
Solution: Replace feed clutch, (p/n 9322150012). These clutches will also work in the duplex units.

Solution ID TAUS0802658EN* Solution Usage

Description
Problem:
Mis-feed from tray 3 just above bypass.
Solution
CAUSE:
Worn worm gear on M2.
SOLUTION:
Replace M2 (p/n9314 2400 31), the worm gear is press on the motor shaft.

Solution ID TAUS0703607EN* Solution Usage 4

Description
The machine does not recognize the duplex unit.
Solution
PROBABLE CAUSES:
1. The switchback unit was not properly seated or has come loose.
Reseat the switchback unit and ensure that it is seated firmly on the machine.
2. PJ20 on PWB-A is not seated correctly.
Reseat the connector.
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD

Solution ID TAUS0800523EN* Solution Usage 3

Description
The machine"freezes" shortly after the last paper exits the DF-605.The start button flashes briefly, then a jam is indicated but no jam is
registered."Copier
reading"may beindicated in the job list. There are no problems making copies from the platen glass.
Solution
CAUSE: Failure of PWB-A.
SOLUTION: Replace PWB-A (p/n 4040 0101 08).
SPECIAL NOTE : Solution contribution by Bill Hall, Workgroup/SSD

Solution ID TAUS0801852EN* Solution Usage 3

Description
DF-601/DF-605, after running Backup Data Initialization under the ADF Operation check, the document feeder stops working.
Solution
CAUSE: If there is no recovery data stored and the Backup Data Initialization is run, the ADF will be reset in such a way as to be nonfunctional.
SOLUTION: To restore the ADF back to a functional state, the special Recovery Jig Chip (p/n 4344-7902-01) must be used toprogram the ADF to
default
settings.
Install the chip into the socket on the ADF PWB-A, and powerON the MFP. This will reset the ADF. Power OFF theMFP and remove the chip.
IMPORTANT :
1.Running the Backup Data Initialization under Service mode =>Operation Check =>Backup Data Initialization should be avoided.
2. Ensure that the chip isremoved fromthe ADF after completing the recovery.
SPECIAL NOTE : Solution contribution by Ken Walker, Workgroup/SSD

Solution ID TAUS0649784EN* Solution Usage 0

Description
DF-605, original paper jamming with abort code 0x00D82130.
Solution
CAUSE: Firmware update required for the document feeder.
SOLUTION: Download and install the firmware (4344G101.exe)described in the attached Release Notes. The latest version of firmware, system
software or
print drivers is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on
'Download
MSDS, Drivers, Firmware and more'(the file is alsoattachedbelow for accessibility in case the Download Selector cannot be accessed).
Note : To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
Solution ID TAUS0808236EN* Solution Usage 0
Description
What can cause the machine to intermittently display a C-2557 code even after the Imaging Unit and PWB-A have been replaced?
Solution
The machinemay intermittently display a C-2557 code even after the Imaging Unit and PWB-A have been replaced if the cooling fan M5 is starting
to fail.
Please replace cooling fan M5 (p/n 9313-1100-33).
SPECIAL NOTE: Solution contribution by Dave Bruni, Workgroup/SSD

Solution ID TAUS0902154EN* Solution Usage

Description
The machine jams at the fuser when making three or more double sided copies. The third copy will start to exit the fuser, switchback as normal for
the second
side and switch again back to the exit causing the sheets to come together and jam.
Solution
CAUSE: The duplex clutches are malfunctioning.
SOLUTION: Replace the two duplex drive clutches (p/n 9322 1500 12).
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD

Solution ID TAUS0700040EN* Solution Usage 22

Description
Jamming from Tray 1. The feed and separator rollers have been replaced.
Solution
CAUSE: The one-way bearing (p/n 4030-3034-01)is slipping on the shaft.
SOLUTION: Remove and clean the one-way bearing.

Solution ID TAUS0701931EN* Solution Usage 5

Description
Matching paper size is not available.
Solution
CAUSE: Incorrect setting.
SOLUTION: To correct the no matching paper size issue, perform the following:
1. Enter the service mode.
2.Select System Input.
3. Choose Original Size Detecting Option.
4. Select No.
5. Exit the service mode.

Solution ID TAUS0651213EN* Solution Usage 2

Description
DF605, unable to clear the Original Left On Glass message.
Solution
CAUSE: The metrics original size is enabled.
SOLUTION: To disable the metrics original size and calibrate inch size, perform the following:
1. Access the Tech Rep Mode and go to System Input.
2. Select the Original Size Detect Option, then select NO.
3. Go to Function and do a F7-1; the display will look like it is doing nothing, but it is doing a metric size sensor calibration. 4. After 20 - 30 seconds
(do not
press END) just power OFF the main switch. This should log the new calibration for Inch paper.

Solution ID TAUS0650463EN* Solution Usage 1

Description
DF605, original size is not correctly detected. When any size original is placed on the glass, the paper size is shown as 11x17. A 'remove original
from glass'
message will be indicated if the document feeder is used (no original on glass).
Solution
CAUSE: Removing the back panel can sometimes push the original position sensor upwards.
SOLUTION: Please check for proper positioning of the original position sensor .

Solution ID TAUS0703009EN* Solution Usage 1

Description
"Now printing" message.Jam indicated in the conveyance path and Tray 1.
Solution
CAUSE : Charge corona arcing to non-image edge of the drum.
SOLUTION: Replace the drum unit (Item #4068612).