CASE SUMMARY

Tata Motors is one of the largest automobile manufacturers that make a large range of automobiles including
commercial trucks, passenger cars, defence vehicles etc. They have consolidated revenues of Rs 709 billion
in the financial year 2008-09. It markets its products not only in India but also across the world. The firm had
to face considerable challenges when they launched Tata Nano, the lowest priced car in the world in the year
2009.
Tata Motors rules on an advanced information system to run its businesses and this infrastructure consist of
many computers and software that store and process data. The IS acts as a digital nervous system that transmits
information across the various offices and branches of the firm. It informs the employees about the activities
of the activities, keep track of material used, accounts for money spent and received.
The IS enables the managers to operate the business on a comprehensive manner and to take decisions
accordingly. Tata Motors has over 200 vendors, which receives information about the components needs at
the production facility have to be informed about specific deliveries, have to be paid and informed about parts
delivered, among other things. They have to inform Tata Motors about the supply position, delivery payments
received etc. IS in Tata Motors is referred to as supply chain management system.
A situation is considered in which Tata Motors has to manufacture about 100 passenger cars in two-week
period. The steps required to complete this acquisition consist of: - Production schedule for particular
passenger car, which states how many parts will be required on any given day in two -week period. Then the
suppliers will use this information to evaluate their own inventory. If they have some parts that they can
dispatch, they will inform or else they will require time and same is informed to the client. The supplier
dispatches a truck with a portion of the required parts. When the truck arrives at the plant, the supplies are
checked and this information is recoded in the system. These parts are moved to the shop for the quality check
and then it is stored in the inventory. The payment system checks the amount of payment to be made and
informs the local bank to make the payment.
The IS not only enables the flow of information but also enables all the firm’s activities to flow smoothly. The
marketing channel is also managed by IS at Tata Motors. The firm has over 2000 dealer partners in India and
abroad and in 2009 it had about 30000 computers connected to their system. Information from the dealers
about demand for product helps Tata Motors plan production schedule. The system also helps the firm design
the cars as they are able to learn about customer preferences for features.

Group Members
1. FM- 1623 Mohit Mohan
2. FM-1704 Juhy Vincent
3. FM-1598 Silpa
4. FM-1698 Sanu Suhail
5. FM-1712 Tijo Joy
6. FM-1630 Robin Joseph
7. FM-1595 Shebin Sam
Flow Charts