ats
Benchmarking against other world-class
organisations to identify best practices:
The case of Thailand
Assoc. Prof. Ruth Banomyong (PhD)
Thammasat Business School
ruth@banomyong.comAgenda
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Key performance indicators
Thai supply chain benchmarking exercise
— Rationale
— Examples of output
A benchmarking modelBenchmarking in Logistics & SCM
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* Benchmarking is an improvement technique
that considers how others perform a similar
activity, task, process or function.
* Benchmarking is not just a comparison of
key performance indicators (KPIs) although
benchmarking uses KPIs to compare
operations.
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