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SYMPTOMS
In some situations, you may notice excessive network traffic when Microsoft Outl...
In some situations, you may notice excessive network traffic when Microsoft Outlook attempts to
contact the global catalog server.
This article describes how to configure Outlook to a specific global catalog server or to the closest
global catalog server.
Note If the global catalog server and the Exchange Server computer are in the same site as the
Outlook client, you do not need to make this registry setting. The normal referral mechanism
provides the best performance.
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CAUSE
This behavior occurs when the Exchange Server computer (where the Outlook client is homed) and
the global catalog server are both located in a site that is remote from the Outlook client location.
WORKAROUND
Important This section, method, or task contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure
that you follow these steps carefully. For added protection, back up the registry before you modify
it. Then, you can restore the registry if a problem occurs. For more information about how to back
up and restore the registry, click the following article number to view the article in the Microsoft
Knowledge Base:
To have us set the closest global catalog server for you, go to the "Fix it for me" section. To set
the closest global catalog server yourself, go to the "Let me fix it myself" section.
Fix it for me
To set the closest global catalog server automatically, click the Fix it button or link. Click Run in
the File Download dialog box, and then follow the steps in the Fix it wizard.
Note this wizard may be in English only; however, the automatic fix also works for other language
versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or
Use the following steps to force Outlook to identify and use the closest global catalog server
yourself.
HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider
4. On the Edit menu, click Add Value, and then add the following registry value:
Radix: Hexadecimal
In other topologies, you may want to force Outlook to communicate with a specific global
catalog server, not necessarily the global catalog server that is closest to the Outlook client.
Note although you can manually change the registry parameter in the MAPI profile, it is overwritten
To force Outlook to use a pre-defined global catalog server, use the following steps to set the
following special registry parameter to point to the Fully Qualified Domain Name (FQDN). Doing this
HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider
4. On the Edit menu, click Add Value, and then add the following registry value:
5. Quit Registry Editor. If Outlook stops responding after you set the closest global catalog
server or set a specific global catalog server, Outlook returns to the DSProxy process on the
Exchange 2000 server and requests a new referral. The following are two possible
• The client-detected global catalog server may be out of date or semi-functional. If the
global catalog server is having problems but still responds to Named Service Provider
Interface (NSPI) requests, Outlook may not stop responding, and Outlook may return to the
• In multidomain environments, the global catalog server that you select may not be in the
same domain as group objects in the Active Directory directory service. Therefore, users
cannot update group membership because the local global catalog server has a read-only
copy of the group.
This behavior can also affect how you add delegate permissions to a third party's account.
This behavior was recently changed so that you receive an error message when the "Send
on Behalf Of" permission is not written. For more information, click the following article
913807 Description of the update for Outlook 2003: March 14, 2006
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft
Knowledge Base:
317209 How to identify your global catalog server using Outlook 2000 and Outlook 2002
The information in this article was derived from the "Understanding and Troubleshooting Directory
Access" white paper. To view this white paper, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=C976433F-F979-4745-B7A6-
9D8446EF6409&displaylang=en
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