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CALL CENTER SERVICES

Max BPO's Call Center Services enables the clients to realize expected business value and outcomes while getting the
advantages of outsourcing.
Inbound Call Center Services

Answering Services
Customer Services
Help Desk / Technical Support
Inquiry Handling
Interactive Voice Response IVR
Inbound Sales
Order Management
Reservation & Cancellation

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Outbound Call Center Services

Appointment Setting
Cross Selling and Upselling
Telemarketing Services
Market Research & Survey
Product or Service Promotion
Lead Generation

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Order Management Services

Resolving Customer Queries


Managing Returns and Refunds
Conducting customer follow-up
Order status check
Order cancellation management

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Email Support Services

Product or Service Inquiries


Order Taking/Fulfillment
Feedback/Response to the inquiry
Troubleshooting for services and products
Payment Inquiries and documentation

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Telemarketing Services

B2B telemarketing services


B2C telemarketing services
Feedback/Response to the inquiry
Outbound telemarketing services
Market research programs
Inbound telemarketing services

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Chat Support Services

Inbound customer service


Customer Care
Live web chats
Technical Support and troubleshooting
Telemarketing
Billing Support
Lead generation and Lead follow-ups
Order Management services

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Debt Collection Services

Debt Portfolio Management


Tracking Clients and Validating Data
Debt Collection From Various Stages
Debt Conflict Management Services

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Customer Care Services

Customer care
Customer Acquisition
Account and Order Management
Tech Support
Retention and Loyalty Management
Survey Management

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


Customer Acquisition and Retention Services

Generating Sales and Leads


Verifying contacts
Documenting and processing orders
Scheduling appointments
Cross-sales and up sales

Email: info@maxbpooutsourcing.com Call us:+1 949-281-6905


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Contact Us

Mailing address
1968 S. Coast Hwy #482, Laguna Beach CA 92651

Email address
info@maxbpooutsourcing.com

Phone number
+1 949-281-6905

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