Digital Bangladesh 20

1. Fill in the Blanks 5

a. The nation now, with over ______ crore mobile subscribers and _____ crore Internet
subscribers.
b. The Bangladesh delegation in WSIS was led by ___________.
c. Bangladesh′s ICT market exports, standing at_______.
d. In G20 countries, the digital economy is growing at more than _________percent a
year.
e. Information and Communication Technologies (ICTs) are recognized as a powerful
tool for___________________ development.

2. Short Note 2 x 5= 10

a. Explain ICT-based education.

b. Write down the full form of 1) BCC 2) BdREN?
c. Explain Vocational ICT training.
d. What are the category Of ITES?
e. Explain the Agendas for 7FYP.

3. Explain the mission and vison of she power project. 5

OHS

Fill in the Blanks (Marks 5):

1. Symbols may show and help to explain the hazards_______________.

2. Warning indicates a potentially hazardous __________________.
3. Sign contain _______________.
4. The best emergency action plan include ________________in the planning process.
5. Educate your employees about the ________________of emergencies.
Multiple Choice Questions (Marks 5):

1. Who need to enforce health and safety procedures on a daily basis?

a) Manager b) Worker c) Supervisor d) Employees

2. Pictures may convey information better than__

a) Letters b) Alphabets c) Sentences d) Words

3. Which one is a workplace emergency?

a) Fires b) Getting crush c) Fixing d) Scandal

4. What is typically the first thing that draws the attention of the viewer?

a) Word b) Color c) Graph d) Signature

5. In OHS what is the meaning of ‘S’?

a) Safe b) Safely c) Safety d) Sweet

Short Questions (Marks 5):

1) Why employees get scared in case of emergency?

2) What do you mean by danger sign?
3) Why training should be given to employees?
4) What we need most in case of emergency?
5) How many sign are there in your book?
Board Questions (Marks: 5):

1. What are the minimum standards on Safety and Health in the workplace?

SOFT SKILL

1. TRUE & FALSE 5

a. Only soft skill is required for ensuring success in career.

b. The bone breaker handshake signifies lack of confidence.
c. Poorly Treated Employees Treat Customers Just as Poorly.
d. Body language must be defensive.
e. Professional Degrees are considered as Hard Skill.
2. Fill in the Blanks 5

f. The _____________ is the person who pays everyone’s salary.

g. Smiles can _________ through the phone.
h. ________________ is one of the most difficult things to teach.
i. Listening and _____________ is not alike.
j. _________________ signify openness and acceptance.

3. Short Question (any five) 5

f. Give any two fundamentals do’s of customer service.

g. What is body language?
h. Name any two proper handshakes.
i. What is communication?
j. Write five soft skills those are required in customer services.
k. Any four most common ways to measure soft skills.
l. What are the hard skills?

4. What is the specific soft skill that you have discovered and developed in yourself
through “She Power Project”? Explain it. 5

Apply Basic IT Skills

Fill in the Blanks (Marks 5):

1. A printer is a _______________ device.

2. Troubleshooting will always be a process of _____________________.
3. Excel is the most popular _______________ application that is used widely in the
industry.
4. Microsoft Excel consists of ________________.
5. A _______ is the common storage unit in a computer.
Multiple Choice Questions (Marks 5):

1. What is a correct format of email address?

a) careBDgmail.com c) carebd@gmail.com

b) care@gmail@com d) gmail@carebd.com
 2. Monitor works as a/an___

a) Input device c) Both input and d) I/O Board

output device
b) Output device

3. A Spreadsheet contains?

a) Columns c) Rows and d) None of these

columns
b) Rows

4. What is the shortcut of UNDO?

a) Ctrl + U b) Ctrl + P c) Ctrl + Z d) Ctrl + X

5. Which would you choose to save a document with a new name?

a) Click File, Save as c) Press Ctrl + S

b) Click File, Save d) Press Ctrl + Z

Short Questions (Marks 5):

1) What the difference is between save and save as?

2) What is Software?
3) What are the key points of constructing an effective email?
4) Write down the formula to count the cell from of C7 to C12.
5) What is File Extension?
Board Questions (Marks: 5):

1. How to open Microsoft Word Program and how to write a paragraph by setting the color and bold
headlines?

Professionalism and Corporate Manner

Fill in the Blanks (Marks 5):

1. A professional environment establishes ______________ for every person.

2. A co. is widely known for its _____________ reputation.
3. Don’t hide from your ______________.
4. Don’t wear T shirts with ____________ messages.
5. People do judge us based on how we _________________.
Multiple Choice Questions (Marks 5):

1. Professionalism exists within__

a) Boundary b) Room c) Workplace d) Field

2. Conflict can be minimized through__

a) OHS b) Digital c) d) Corporate

Bangladesh Professionalism views

3. A good career need __

a) Money b) Time c) Education d) Respect

4. Which matters in the workplace____

a) Angriness b) Appearance c) Smiling d) Beauty

5. Don’t wear clothes _

a) Smart b) Dirty c) Wrinkled d) b+c

Short Questions (Marks 5):

1) Why Professional behavior is needed?

2) Why keeping presence on time is important?
3) Don’t air your dirty laundry – what is this?
4) What are the three reasons of professionalism in the workplace
5) When colleagues are telling lie about you, what will you do?
Board Questions (Marks: 5):

1. In a marriage event, you sit to eat with the unknown people. The other people who
sit to eat with you are taking too much beside their right share of food and you are
not getting enough to eat though the food are looking delicious. How will you
manage this situation?