RESUME

Mushir Khan
Documents Controller / Dispatcher / Fleet Coordinator

0591831933 mushirkhan.moiz@gmail.com
PROFESSIONAL SUMMARY
Qualified and experienced Dispatch Operator able to offer a professional level of service as well as the
fulfillment of all responsibilities of a Dispatch Operator with a proven ability to establish and maintain
an effective filing and archiving system for documents and system documents and files in accordance
with company records. Possessing extensive knowledge of electronic fleet management systems, Easy
going by nature and able to have a good relationship with both work colleagues and senior managers,
currently looking for a suitable fleet / vehicle dispatching and Controlling position.

CORE QUALIFICATIONS
▪ Great communication skills both listening and speaking to others
▪ Ability to stay calm in stressful situations while keeping others calm as well
▪ Multitasking skills needed to answer speak and dispatch simultaneously
▪ Critical thinking and problem solving needed to choose the correct course of action
▪ Decision making capabilities
▪ Teamwork mindset and personable nature
▪ Strong typing and documentation skills

WORK EXPERIENCE May 2016 – Present

Rafik El-Khoury & Partners - Consulting Engineers
Document Controller

▪ Responsible for establishing and maintaining an effective document control system.

▪ Ensuring that all design documentation is accurate, up to date and accurately distributed to relevant
parties.
▪ Maintaining a tracking facility to enable documents to be updated easily.
▪ Scanning in all relevant new documents.
▪ Checking dispatch documents are accurate.
▪ Presentation and filing of documents and drawings. Responsible for maintaining hard copy information.
▪ Issuing and distributing controlled copies of information.
▪ Managing and maintaining a Document Control System.
▪ Provide advice on procedures of issue and methods in accessing the system.
▪ Ensuring all documents are as up to date as possible within electronic filing systems.

Sen Express Transport Co. Nov. 2014 to April 2016

Dispatcher
▪ Managed and monitored vehicle fleet usage and maintenance records through Fleetio Fleet
Management System under the supervision of the Operations Manager.
▪ Provided necessary support to ensure transportation schedules were attained
 RESUME

▪ Scheduled daily workload and department personnel

▪ Reviewed employee paperwork for accuracy
▪ Maintained necessary documentation and files
▪ Assigned trucks to drivers and provided accurate route directions
▪ Kept track of delivery process on route while being available for backup calls
▪ Scanned, faxed, and printed a high volume of documents daily
▪ Managed a multi-line telephone system with 100-150 inbound calls
▪ Scheduled pickup/drop-off assignments and other customer requests
▪ Train all new dispatch employees
▪ Recognized highly by managers and staff for exceptional work speed, knowledge and customer
Service
Royal Transport Co. Dec. 2012 to April 2010
Fleet Coordinator
▪ Provided necessary support to ensure transportation schedules were attained
▪ Reviewed employee paperwork for accuracy
▪ Maintained necessary documentation and files
▪ Assigned trucks to drivers and provided accurate route directions
▪ Kept track of delivery process on route while being available for backup calls
▪ Scanned, faxed, and printed a high volume of documents daily
▪ Managed a multi-line telephone calls
▪ Managed temperature regulated storage equipment monitoring systems.
▪ Trained staff on day to day operational procedures and regulatory compliance as required by
management.
▪ Generated and maintained departmental accounting reports and performed various ad-hoc projects as
requested by senior management.
▪ Track all the Drivers and entities that touch fleet.
▪ Track vehicles based on when and where daily fleet activities take place.
▪ Maintaining a complete service history for every vehicle in your fleet.
ACADEMIC QUALIFICATIONS

▪ Bachelor of Commerce - Calcutta University – 2010

Heramba Chandra College Kolkata
▪ Higher Secondary School- National High School (WBBHSE)– 2004
▪ Secondary School – C.P.C Remount Road Institution (WBBSE)- Kolkata – 2002
PERSONAL PROFILE
▪ Marital Status: Married
▪ Date of Birth: 1st April 1984
▪ Nationality: Indian
▪ Languages known: English, Urdu, Hindi, Bengali & Arabic
▪ Iqama Status: Transferable