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Training Manual

KDL32L5000

EX-2K Direct-View LCD Television Chassis


Circuit Description and Troubleshooting Guide
MODELS: KDL22L5000
KDL26L5000
KDL32L5000
KDL32L504
KDL37L5000 Course : CTV-55
Table of Contents
Chapter 1 – Introduction ..................................................... 1 Power On ........................................................................... 12
Introduction ...................................................................... 1 PFC Circuit ........................................................................ 12
Features .......................................................................... 1 Standby Power Supply ...................................................... 12
Overall Circuit Description ............................................... 1 Main Switching Supply....................................................... 12
A Board ................................................................................ 1 Protection ...................................................................... 12
Video Processing .................................................................... 1
Chapter 4 – Inverter and Backlighting ............................. 16
Power Supply .......................................................................... 1
Overview........................................................................ 16
Inverter .................................................................................... 1
H1 Board ................................................................................. 2
Operation ....................................................................... 16
H2 Board ................................................................................. 2 Chapter 5 – Protection and Service Mode ....................... 19
Circuit Board Locations........................................................ 2 Protection ...................................................................... 19
Chapter 2 – Video and Audio Processing Circuits ........... 5 Self Diagnostics History ..................................................... 21
Clearing the History .............................................................. 21
Video Process ................................................................. 5
RF Sources .......................................................................... 5 Status Information.............................................................. 23

Composite Video ................................................................. 5


Component Video ................................................................ 5
HDMI Inputs ......................................................................... 5
PC Input ............................................................................... 5
Timing Control (TCON) board.......................................... 6
Troubleshooting ............................................................... 8
No Video .............................................................................. 8
Video Distortions.................................................................. 8
Troubleshooting Flowchart .............................................. 8

Chapter 3 – Power Supply ................................................ 12


Overview........................................................................ 12

CTV-55 i
Chapter 1 – Introduction

Introduction Overall Circuit Description


The EX2K chassis is the first release of new models for the 2009 production Figure 1-1 illustrates an overall block diagram of the circuits incorporated
year. 4 models are included in this chassis series: into the EX2K chassis models. 4 major circuits are included along with
• KDL22L5000 peripheral circuits and devices. They are described as follows:

• KDL26L5000
A Board
• KDL32L5000 KDL33L540
Common among the various models using the EX2K chassis, the A
• KDL37L5000 board contains most of the circuitry used by the television to process the
The models are designated as entry-level designs for the Bravia™ direct- audio and video signals. The only difference among the various models
view LCD televisions. The LCD panel is labeled as “720p” with a native is the data which is written and stored in various locations to properly
display resolution of 1366 X 768. The television is, however, able to accept communicate with the type of LCD panel used.
video input resolutions up to 1080p 60HZ via the component, PC or HDMI Audio output is available as L/R analog from RCA jacks or up to 5.1
inputs. channel surround sound via an optical jack.

Features Video Processing


A/V Input Sources All video sources, regardless of resolution are processed to a resolution of
• 3 HDMI inputs (2 rear, 1 side) 8-bit RGB at1366 X 768 with a refresh rate of 60HZ. This processed video
exits the A board as Low Voltage Differential Signaling (LVDS) where it is
• 2 composite inputs. (Video 1 shared with component 1 input)
received by the Timing Control (TCON) board mounted on the LCD panel.
• Y/C input on side All of the available input sources are mounted directly to the A board.
• 2 component inputs (rear only)
• PC input (15 pin D-sub) Power Supply
• RF input for ATSC/NTSC tuner The G2BE board receives the 120VAC input and generates the required
standby and switched voltages for the other circuits in the television.
Automatic Contrast Enhancer (ACE): Backlight level changes with
varying scene brightness to increase contrast level and reduce power
consumption.
Inverter
The inverter board, mounted on the left side of the LCD panel (as viewed
Bravia® Link Compatible: Allows the connection and control of optional
from the rear) generates the approximately 1KV of AC voltage to operate
Bravia Link modules such as DVD players and wireless link devices.
the cold-cathode fluorescent lamps for backlighting of the LCD panel. Its
24p True Cinema™: Allows for 24 frame film content to be viewed in its operating voltage is supplied by a 24VDC source from the G2BE power
original form when connected to devices able to output this format. This supply board.
format can only be viewed via the HDMI inputs.

CTV-55 1
Chapter 1 - Introduction

H1 Board
Located on the right side of the television (as viewed from the front) this
board contains the power, channel up/down, volume up/down, home
(menu) and input selection buttons.

H2 Board
Located on the lower left corner of the front bezel, this board contains the
power, standby and picture off/timer LED indicators. The infrared receiver
for the remote controller is also located here.

Circuit Board Locations


Figure 1-2 illustrates the locations of the circuit boards with the rear cover
removed. The model in the illustration is the KDL32L5000. Circuit board
location is the same in all models in this series.

CTV-55 2
Chapter 1 - Introduction

L
RF
R
VIDEO 3
ANALOG AUDIO OUT
COMPOSITE OR
COMPONENT 1 OPTICAL AUDIO OUT

COMPONENT 2 A/V DECODER


VIDEO PROCESS
VIDEO SWITCH
AUDIO PROCESS
HDMI 1 AUDIO AMP
DVI AUDIO TV MICRO

HDMI 3
TCON INVERTER
PC HD15
PC AUDIO

LCD PANEL

VIDEO 2
HDMI 2
USB2.0
(SERVICE ONLY)

SIDE INPUTS
POWER SUPPLY
LED
SWITCHES
IR RX

H1 H2 G2BE

FIGURE 1-1
OVERALL BLOCK DIAGRAM
CTV-55 3
Chapter 1 - Introduction

TCON

A BOARD
INVERTER
G2BE BOARD

H1
BOARD

H2
BOARD

FIGURE 1-2
CIRCUIT BOARD LOCATIONS
CTV-55 4
Chapter 2 – Video and Audio Processing Circuits

Video Process Video input 2 is located on the side of the unit and will accept composite
or Y/C (S-video). The default is composite. If a Y/C connector is inserted a
All sources of video to be displayed are received and processed by the
mechanical switch in the Y/C jack will notify IC401 of the input format.
A board. All signal sources are also received by IC401 regardless of their
original resolution or format. The function of IC401 is to convert all input
resolutions and formats to 720 progressive frame-rate at 60HZ refresh Component Video
rate to conform to the native resolution of the LCD panel. There are 2 component inputs at the rear of the unit. As mentioned
The properly scaled video exits IC401 as 8-bit parallel RGB formatted digital previously, component 1 serves as an input for composite video if that is
video which has been converted to Low Voltage Differential Signaling by what is inserted into the Y component jack.
the internal LVDS transmitter inside IC401. The differential signal lines Input resolutions accepted by the component inputs range from 480i
are sent to the TCON board via a specialized cable with each differential 30HZ up to 1080p 60HZ. 1080p 24HZ is not supported by the component
line carried on twisted wire pairs to minimized external noise interference. inputs. This resolution is only supported by the HDMI inputs.
Referring to Figure 2-1, the handling of each format is as follows:
HDMI Inputs
RF Sources
There are 3 HDMI inputs on this chassis: HDMI 1 and 3 in the rear and HDMI
The dual function tuner is capable of receiving NTSC and ATSC encoded 2 on the side. The Consumer Electronics Control (CEC) specifications of
signals. Although over-the-air NTSC will cease to broadcast in 2009, other the HDMI 1.3 standard is supported giving the customer the ability to
sources of NTSC content (such as VCR’s, cable television and satellite control other devices conforming to this standard that are connected to
receivers) will remain that use this format as their output. the television via the HDMI inputs. Resolutions supported by the HDMI
NTSC RF sources are demodulated inside the tuner and exit as composite inputs include all ATSC resolutions including 1080p 24HZ.
video directly to IC401. ATSC digital sources (8VSB terrestrial and QAM
cable) exit the tuner as differential IF and must be demodulated by IC7101. PC Input
The demodulated digital bit stream containing the overhead and payload
The PC input is via a VGA 15 pin D-sub connector with RGB analog input.
data packets is input to IC401 where an internal decoder decompresses
The following resolutions are supported from a PC with these output
and separates the audio, video and control content.
capabilities:
VGA 640 × 480 31.5KHZ X 60HZ
Composite Video
SVGA 800 × 600 37.9KHZ X 60HZ
Composite video input 1 shares the same input jacks as the component
1 input. The composite jack is simply inserted into the Y component input XGA 1024 × 768 48.4KHZ X 60HZ
and is automatically detected as such. If there are any problems with WXGA 1280 × 768 47.4KHZ X 60HZ
auto detection of the composite or component source this input can be
1280 × 768 47.8KHZ X 60HZ
changed from auto detect to manual selection by the customer in the user
menu. 1360 × 768 47.7KHZ X 60HZ

CTV-55 5
Chapter 2 - Video and Audio Circuit Description

Timing Control (TCON) board

The TCON board receives the LVDS signals from the A board. There is an
LVDS receiver located inside the TCON board to convert the RGB data
back to its original 8-bit parallel format.
Based on timing data (also located in the LVDS transmission lines) the
RGB data is allocated to the proper column drivers in sync with the row
drivers to place the RGB data onto the appropriate pixels on the LCD
panel.
The TCON board also contains memory components to store white
balance, gamma and uniformity data specific to each particular LCD
panel. This data is not accessible to the service technician and is why the
current policy is to consider the TCON as part of the LCD panel.

CTV-55 6
Chapter 2 - Video and Audio Circuit Description

ATSC
DIFF/IF IC7101
RF TUNER
DEMOD

NTSC
VIDEO 2
COMPOSITE/Y/C
SIDE INPUT
COMPOSITE 1 OR
COMPONENT 1
LVDS
COMPONENT 2 720p/60HZ
TCON
IC401
HDMI 1 MT5386

HDMI 2 LCD PANEL


SIDE INPUT

HDMI 3

PC HD15

USB 2.0
(SERVICE ONLY)

FIGURE 2-1
VIDEO PROCESS BLOCK DIAGRAM

CTV-55 7
Chapter 2 - Video and Audio Circuit Description

Troubleshooting Video Distortions


Since all of the video inputs and processing is located on the A board, This is, by far, the most difficult failure to troubleshoot due to the many
failures causing a loss of video or distortions in the picture need to be sources that can cause it. Noise emanating from the power supply, outside
isolated to the A board or the LCD panel. The combining of all video interferences, video process failures and even mechanical problems in
processing circuitry into 2 major components makes the troubleshooting the LCD panel can cause video distortion.
approach to seem rather simplistic and in most cases it will be just so. The up-side to display devices is that they are the most valuable tool in
As anyone who has experience servicing electronic products knows, things determining the source of the problem so long as one knows the basic
happen in the real world that can cause failures which do not follow the theory of how they function. The Appendix section of this training manual
rules of the academic procedures found in this manual. Always research contains a section on basic troubleshooting of LCD panel televisions. The
the latest service bulletins and/or troubleshooting tips on the Sony service primary objective when diagnosing no video or distortions in the video is
website before making the service call. to eliminate the LCD panel as the cause. Replacement of the LCD panel
requires special authorization and, in some instances, will not be allowed
No Video due to economical reasons.
If a total loss of video occurs (including OSD graphics) the most likely
course of action is to bring a replacement A board to the service location
since the unit is serviced at board-level only. It is unlikely that a loss of
Troubleshooting Flowchart
voltage from the power supply is the cause since these voltages are The troubleshooting flowchart in Figure 2-2 provides guidance in isolating
monitored and the unit will likely experience a protection shutdown event a loss of video or distortions in the picture.
rather than a no video condition. Although a failure of the backlights to
turn on would certainly cause a no video condition, this too would cause
the unit to shut down and indicate a failure via the self diagnostics feature.
There are cases where the A board can cause a no-backlight issue without
a protection shutdown but you will have brought the A board with you
anyways. If the replacement A board does not resolve the issue and the
backlights are lighting, the LCD panel is the only other likely culprit.
The presence of OSD graphics with a no video condition certainly eliminates
the LCD panel as the cause and the A board will almost certainly fix the
problem.

CTV-55 8
Chapter 2 - Video and Audio Circuit Description

Yes Distortion No
All inputs? A Board
stationary ?
Video Failure
No Yes

Yes
No video or Distorted Symentrical ? LCD Panel
distorted A Board
video?

No
None

Backlights No Lines single or Multi-colored


Backlight failure A Board
turning on ? multi-colored

Yes Single Color

Yes
OSD graphics LCD Panel
A Board
present ?

No

Unplug LVDS
connector at
TCON while unit Any flashes No
is running . This seen on LCD Panel
may need to be screen?
done more than
once
Yes

A Board

FIGURE 2-2
VIDEO FAILURE TROUBLESHOOTING FLOWCHART
CTV-55 9
Chapter 2 - Video and Audio Circuit Description

Audio Process
As with the video inputs, all audio sources are directly input and processed
on the A board. Referring to Figure 2-3, the external analog audio signals
are selected by switches within IC8101 and IC8102. The selected audio
is input directly to the audio processor located within IC401 where it is
converted to I2C digital format for processing. Analog audio from the tuner
is received as IF and also input directly to IC401.
Digital audio information is available from the demodulated ATSC tuner
signal along with the 3 HDMI sources. This audio is converted by the
Digital Front End processor, also located inside IC401, and sent to the
audio processor where equalization and surround sound effects can be
controlled.
The processed audio exits IC401 as I2C audio for amplification by the
class-D audio amplifier IC801. SPDIF format audio is output for use by the
optical output line. Analog L/R audio is also generated by IC802 for the
RCA jacks at the rear of the unit.

CTV-55 10
Chapter 2 - Video and Audio Circuit Description

OPTICAL OUTPUT TRUTH TABLE


ATSC/NTSC IF IC7101 AUDIO SOURCE OPTICAL OUTPUT
TUNER DEMOD DIGITAL TUNER 5.1 OR 2CH PCM
DVD HDMI 5.1 5.1 OR 2CH PCM
ATSC
ALL ANALOG INPUTS 2CH PCM
NTSC TUNER 2CH PCM
HDMI 1 SACD VIA HDMI NO OUTPUT
HDMI 2 DIGITAL FE DVD AUDIO VIA HDMI NO OUTPUT
HDMI 3 USB2.0 2CH PCM
ETHERNET N/A
I2S

I2S IC802
ANALOG L/R AUDIO OUT
IF AMP
AUDIO
PROCESSOR
SPDIF
OPTICAL OUT

VIDEO 2
Y/C_COMPOSITE
VIDEO 1 ANALOG
IC8101
COMPOSITE
SWITCH IC401
COMPONENT
VIDEO 3
COMPONENT

L
HDMI 1 AUDIO IC801
I2S
IC8102 CLASS D
SWITCH AUDIO AMP
PC R

A
FIGURE 2-3
AUDIO PROCESS BLOCK DIAGRAM
CTV-55 11
Chapter 3 – Power Supply

Overview switching supply.


The power supply used in the EX2K chassis is a traditional switched-mode The standby 3.3VDC is sent to the A board to power up the microprocessor
type utilizing a standby supply and switched main supply. It provides the and other various circuits that must be operational at all times.
main power for the various circuits in the television.
The name of the power supply board will vary depending on the size of Main Switching Supply
the display. The 22-inch model will incorporate a G board, the 26 and 32- When the main switching supply is turned on it provides REG12V to
inch a G2BE board and the 37-inch using a G4 board. the A board where many other regulator circuits are used to provide
operating voltages for the various circuits. The UNREG 15V source is
Power On used exclusively by the audio amplifier circuits on the A board. UNREG
24VDC is also output for exclusive use by the inverter board to generate
A power on high command enters CN6201-1 from the A board. The high
the high voltage for the fluorescent backlights.
enters inverter transistor Q6201 to turn on PH6103. The hot chassis
standby 12V is switched by Q6102 to turn on the main AC relay RY6101.
The standby 12V is also sent to the PFC circuit and to the main switching Protection
supply to turn it on. Certain circuits in the power supply are monitored for over-voltage, over-
current and over-temperature conditions. If one or more of these detection
PFC Circuit lines is activated the main relay RY6101 will turn off along with the PFC
and main switching supply circuits. If any of these circuits are activated the
The Power Factor Control circuit adds additional efficiency to the switch main switching supply will stop and the standby LED will blink in groups of
mode supply by bringing the current and voltage in phase to simulate a 3. The following circuits in the power supply are monitored:
DC resistive load on the AC line. By varying the duty cycle of the pull-
down on the coil (L800) the voltage exiting the PFC circuit is “boosted” to REG 12V and UNREG24V OVP: If one or both of these voltage lines
generate approximately 395 volts. becomes excessive the corresponding zener diode (D6204 or D6205) will
fire and active the latch transistors (Q6202 or Q6203) to ground the power
Note the AC relay RY6101 has a thermistor (TH6101) across the contacts. on command.
When the unit is not powered on AC voltage flows through the thermistor,
is rectified by D6301 and passes through the coil of the PFC circuit. Since PFC OCP and OTP: An over-current or excessive temperature condition in
the PFC circuit is not functioning the rectified voltage will be approximately the PFC circuit will cause a high to be applied at the latch circuit consisting
160VDC and is used by the standby power supply circuits. of Q6104 and Q6105. This performs the same function as the previously
described latch circuit but will occur on the hot ground side of the turn-on
command.
Standby Power Supply
As long as AC power is supplied to the unit the standby power supply
will generate 12VDC and 3.3VDC sources. The standby 12VDC is
created on the primary side of the switching transformer T6101 and will
be referenced to hot ground for control of the AC relay, PFC, and main
CTV-55 12
Chapter 3 - Power Supply

AC
IN PFC
F1 TH6101
4A IC801
T
Q800
Q802
D6301
AC L800
IN CN6202

1~4 UNREG_24V TO
5~6 GND INVERTER
PRIMARY
RY6101
POWER
SUPPLY CN6201
IC6501
Q6502 , 6503 4 UNREG_15V
T6501
6 AU GND
11 REG 12V TO A
8 GND BOARD
STANDBY 3 STBY 3.3V
POWER
SUPPLY 1 POWER_ON
IC6102
T6101

STBY STBY
12V 3.3V

PH6103
Q6102 Q6201

G (22")
PFC OCP REG 12V
Q6104 D6205 Q6202 G2BE (26/32")
Q6105 Q6203
PFC OTP UNREG 24V
D6204 G4 (37")

FIGURE 3-1
POWER SUPPLY BLOCK DIAGRAM
CTV-55 13
Chapter 3 - Power Supply

Troubleshooting will not resolve the issue and the excessive load on one of the secondary
Power supply failures generally fall into 3 categories which are covered lines (UNREG24V, UNREG15V, or REG12V) must be located to determine
below. Use of the power supply troubleshooting flowchart in Figure 3- if the A board or inverter board are the cause.
2 and the voltage test points in Figure 3-3 will guide the technician in Unit Does
isolating a power supply failure. Not Turn On
Standby Supply Failure: In this case the microprocessor located on the
A board is not functioning. The set will be completely dead. The first step Disconnect AC power for at
least 30 seconds. Re-apply
to take is to remove AC power for about 10 seconds and then re-apply. In AC power
a properly functioning unit, the microprocessor will send a power-on high
command to the power supply for approximately 2 seconds. During this
time the click of the main relay will be heard as it engages followed by
another click when it releases. This is, of course, assuming that the unit Any Relay Yes
G2BE Board
clicks heard?
was not in the power on state when the AC power was removed. In this
case the unit would simply turn on.
No
If the relay engages for about 2 seconds and then releases, this indicates
a functioning standby supply and operational microprocessor. If no relay 120VAC No No AC or
click is heard, the presence of standby 3.3V will need to be verified to CN6101 on Defective Power
G2BE Board? Cord
eliminate the standby supply or a faulty microprocessor or power on
command to the power supply. Yes

Main Switching Supply Failure: When this failure occurs, the sound
of the main relay engaging is heard followed by its release within 10 3.3VDC No
CN6201 -3 on G2BE Board
seconds. The unit will usually generate a 3 blink error indication on the G2BE Board?
standby LED.
Yes
Protection: If the PFC over-current or over-temperature, or the REG12V
or UNREG24V over-voltage detection circuits are activated, the main
CN6201 -1 on
relay, PFC and main switching supply will be stopped and produce the G2BE Board goes Yes
G2BE Board
same symptoms as described for a main switching supply failure. Main high when power
switching supply failures and on-board protection activation are both button pressed ?

remedied by replacing the power supply. There is a possibility that a


situation may occur where the replacement of the power supply will not No

solve the problem.


A Board
If there is an excessive current draw on any of the secondary voltage lines
of the main switching supply, the oscillator circuit located inside IC6501
of the main switching supply will stop functioning because it has its own FIGURE 3-2
over-current detect circuit. In this case, replacement of the power supply NO POWER TROUBLESHOOTING BLOCK DIAGRAM
CTV-55 14
Chapter 3 - Power Supply

CN202
1 – LAMP ERROR (NORM LOW)
2 – BACKLIGHT ON (3.3V)
3 – DIMMER
4 - GROUND

CN6202
1~4 – 24V
5~8 - GROUND

CN4201
TO H1 BOARD

CN6201
1 – POWER ON
2 – AC_DET
3 – STBY 3.3V
4, 5 – UNREG 15V CN4202 CN802
6, 7 – UNREG GROUND TO H2 TO RIGHT
8~10 – REG GROUND BOARD SPEAKER
11`13 – REG 12V

CN6101
AC IN

CN801
TO LEFT
SPEAKER

FIGURE 3-3
VOLTAGE TEST POINTS
CTV-55 15
Chapter 4 – Inverter and Backlighting

Overview Troubleshooting
The Cold Cathode Fluorescent (CCFL) backlights for the LCD panel are Most backlight failures will cause the unit to shutdown and generate a
powered by an inverter circuit. This circuit generates the approximately 6-blink error indication. Since an inverter failure or defective fluorescent
1KVRMS of high frequency AC power to strike and maintain the ionization lamp can cause either symptom it is import to know whether the backlights
of the gasses inside the fluorescent lamps. The inverter circuits also have turned on when the shutdown and error indication occurs. This is
function as a ballast circuit to control current levels from initial startup to easily checked when the technician is present during the failure but a
steady lighting of the lamps. The inverter circuits also monitor the lamps bit tricky when attempting to “triage” the repair by having the customer
to verify that all have been ignited and continuously lit. If one or more of determine if the backlights are turning on,
the lamps fails to light the unit will shut down and blink the standby LED In most instances it is relatively easy for a technician with experience to
in groups of 6. check and see if the backlights are turning on. Ambient lighting conditions
and a failure of the customer to comprehend “backlighting” may make this
Operation difficult over the phone. In these cases it is sometimes helpful to ask the
customer if the screen appears to go “darker” when the unit shuts down
Referring to Figure 4-1, at the time the unit is powered on, the following
since it is easier to observe the backlights when they turn off rather than
string of events occur to light the fluorescent lamps:
when they first start because the sound of the main relay turning off can
IC401 on the A board sends a power on high command to CN6201-1 on the be a clue as to when to observe the screen for a change in brightness.
G2BE board. This engages the main relay and starts the main switching The point here is to try and determine whether the backlights are turning
supply. 24VDC is applied to CN001 on the inverter board. During this time on before the unit shuts down. If they turn on before the shutdown the LCD
the microprocessor inside IC401 is performing initialization routines and panel will most likely require replacement. The troubleshooting flowchart
turning on regulator circuits located on the A board. in Figure 4-2 will assist in isolating the cause of a 6-blink shutdown.
After approximately 5 seconds, a high command (3.3V) is applied from IMPORTANT: If a unit is found to be turning on with no backlights, yet it
CN202-2 on the A board to CN001 on the inverter. This starts the oscillators is not shutting down (power LED remains steady green), do not replace
and drive circuits to begin the lighting of the fluorescent lamps. The lamps the LCD panel or inverter board. There cannot be a defective backlight
are “struck” with approximately 2 to 3 times their operating voltage of 1KV or inverter board without a 6-blink shutdown.
AC to begin ionization of the gasses within the lamps. Once the lamps
Anytime the backlights do not turn on and the unit does not shut down it
begin to draw current, the inverters function as a ballast circuit to maintain
is usually caused by the microprocessor. A failure event occurred during
control of the current.
initialization and the microprocessor “hangs”. One of the last output lines
If one or more of the lamps fail to ignite, or if either of the inverter circuits to go active is the backlight on command to turn on the inverter. This is why
fails to operate, an error detection circuit located on the inverter board will the backlights never come on and there is no self-diagnostics shutdown.
send a high command to CN202-1 on the A board. The unit will shut down
and the standby LED will blink in groups of 6.

CTV-55 16
Chapter 4 - Inverter and Backlighting

INVERTER LCD PANEL

INVERTER
DRIVE

OSC

INVERTER
DRIVE

APPROX
ERROR IKV RMS
DETECT

CN001
INV_ERR (NORMALLY LOW)
BACKLIGHT_ON (3.3V ON)
DIMMER (PWM)

CN202
INV_ERR 1
BACKLIGHT_ON 2
DIMMER 3 IC401
CN6202
PIN 1~5 CN6201 -1 CN201
24VDC 1 POWER_ON POWER_ON 13

POWER _ON
3.3V = ON
A

G2BE
FIGURE 4-1
INVERTER AND BACKLIGHTING BLOCK DIAGRAM
CTV-55 17
Chapter 4 - Inverter and Backlighting

CN1401-3
PANEL ON A BOARD Yes
LCD Panel
BACKLIGHT GOES HIGH
ERROR 6X (3.3v)?

No

A Board
Backlights Light Yes
At turn-on?

No

CN1401 -3
ON A BOARD Yes
Inverter Board
GOES HIGH
(3.3v)?

No

24VDC at Yes
CN6202 -1 on A Board
G2BE Board?

No

G1BE Board

FIGURE 4-2
BACKLIGHT FAILURE TROUBLESHOOTING BLOCK DIAGRAM
CTV-55 18
Chapter 5 – Protection and Service Mode

Protection AUDIO ERROR (8X): Any DC voltage detected on the speaker lines
will cause this circuit to shut the unit down and blink the standby LED in
Several areas of the television’s circuits are monitored for failures and will
groups of 8. This is almost always caused by a defective audio amplifier
cause the unit to shut down. Each protection line will indicate the failure
and replacement of the A board is required.
once the unit has shut down by blinking the red standby LED on the front
panel in repeating groups. The failure is also recorded into memory to
provide a failure history. This failure history data can be observed in the
service mode which will be covered later in this chapter. An overall block
diagram of the protection circuits is illustrated in Figure 5-1.
LOW B+ (3X): Virtually all of the small regulated voltages on the A board
are monitored for a low-voltage condition. All of the monitored lines are
connected to a common point via an or-gate array of diodes. This line is
called “V_DROP_DET” on the schematic of the service manual. A loss of
one or more of the monitored voltages will cause the load of that circuit to
forward bias the appropriate diode causing a low on the V_DROP_DET
line. This low connects to buffer Q211 and causes a low to the input of
IC401. The unit will shut down and generate a 3-blink error.
TCON ERROR (5X): Although labeled as a TCON error, this protect circuit
actually monitors the switched 12V supply power to the TCON board. The
diagnostics history page also lists this as a TCON error but it is, in fact,
caused by a loss of the switched 12V on the A board and replacement of
this board should rectify the problem. If replacement of the A board does
not resolve the issue, it is possible that the TCON board is loading the
switched 12V and this requires the replacement of the LCD panel.
BACKLIGHT ERROR (6X): This error can appear if the inverter circuits
fail to start or operate correctly or if one or more of the fluorescent
backlights fails to start. One of the first steps to take when a 6 blink error
is occurring is to observe for lighting of the backlights before the shutdown
occurs. If the backlights turn on before the shutdown the LCD panel will
require replacement due to a failed lamp. If the backlights never turn on,
replacement of the inverter board should resolve the issue.

CTV-55 19
Chapter 5 - Protection and Service Mode

TCON
12V

CN201
Q401 TCON POWER ERROR 5X
REG 12V 11 SWITCH

D203A
IC201 IC202
5V 1V
D208A
IC206
2.5V
D208B
IC209
3.3V
DEM D209B
IC208 V_DROP_DET LOW B+ 3X
1.8V
DDR D207
Q211
IC204
3.3V
D203B IC401
IC210
1.2V
D209A
IC207
1.25V
D206
IC203
9V
D214A

IC211
TU5V D214B

CN202
BACKLIGHT ERROR 6X
INV_ERR 1

IC801 SPEAKER PROTECT 8X


AUDIO
AMP

A
FIGURE 5-1
PROTECTION BLOCK DIAGRAM
CTV-55 20
Chapter 5 - Protection and Service Mode

Service Mode
The service mode is entered in the traditional method of pressing the
“DISPLAY”, “5”, “VOL+” and “POWER” keys on the remote commander,
in sequence, while the unit is powered off. If the sequence is properly
executed the service mode opening page should display as illustrated in
Figure 5-2.
Note that several items appear on the page. Each item can be selected by
using the UP and DOWN feature of the joystick on the remote or with the
volume and channel buttons on the top of the television. Most of the items
in the list are set at factory default values and should not be changed. The
only 2 items of concern to the service technician are the “Self Diagnostics
History” and “Status Information” lines.

Self Diagnostics History


The self-diagnostics history page can be selected in the service mode
as illustrated in Figure 5-3. This page can also be directly accessed by
pressing “DISPLAY”, “5”, “VOL -” and “POWER” on the remote commander
when the unit is turned off.
In this page a running count is displayed of any protect shutdown events
that have occurred. This is particularly useful for determining the cause of
intermittent problems. The last event registered will be highlighted in red
text.

Clearing the History


The diagnostics history count should always be cleared once the repair
has been completed to leave a clean page for any future events that may
occur. This is performed by pressing the “8” followed by the “0” key on the
remote commander while viewing the page. All diagnostics event counts
should reset to zero.

FIGURE 5-2
SERVICE MODE START PAGE
CTV-55 21
Chapter 5 - Protection and Service Mode

ERROR COUNT
RESET BY
LAST ERROR
PRESSING “8”
RECEIVED
FOLLOWED BY “0”
APPEARS IN RED
ON REMOTE
COMMANDER

FIGURE 5-3
SELF-DIAGNOSTICS PAGE
CTV-55 22
Chapter 5 - Protection and Service Mode

Status Information When viewing the customer signal diagnostics a signal strength meter
along with an error count column is displayed. There should be no errors
By selecting this item the page illustrated in Figure 5-4 will appear. This
displayed and the signal level meter should read higher than 30%. The
feature is particularly useful for troubleshooting complaints of picture quality
AGC level is not reliable. The SNR level is important and should display
issues from antenna or cable sources. Important information such as the
the following minimum values for reliable picture quality:
type of input selected on the television (cable or antennal), the physical
channel, operating frequency and modulation type are displayed. 8VSB: 16 or greater
Although Automatic Gain Control (AGC) and Signal-to-Noise Ratio 64QAM: 24 or greater
numbers are displayed it is best to use the signal level disgnaostics in the 256 QAM: 28 or greater
customer menu as illustrated in Figure 5-5.

FIGURE 5-4
TUNING STATUS PAGE
CTV-55 23
Chapter 5 - Protection and Service Mode

FIGURE 5-5
CUSTOMER TUNING STATUS PAGE
CTV-55 24
and i.Link are trademarks of Sony Electronics

2009 Sony Electronics, Inc.


SEL Service Company
16530 Vill Esprillo
National Training Dept. MZ3215
CTV550309 San Diego, CA 92127 7/20/09
Reproduction in whole or part without written permission is prohibited. All rights reserved