Visit Report dated 02.03.

2019, Parcel Processing Centre, Autonagar by SSRM, Hyd sorting Division,

Hyderabad -500027

1. Visited PPC Autonagar on 02.03.2019 .This Office was last inspected by Sri.D.Srihari , ASP (HQrs), Hyd Sorting
Division on 22.12.2018.
2. Parcel Processing Facility, Customer care center. Autonagr Post office which comes under Hyd South East
Division are functioning at PPC Autonagar premesis.
3. The working hours of the set are 14.00 hrs to 22.00 hrs and working hours of the Customer
care center are 10.00 hrs to 16.00 hrs.
4. Sri. R.R.Rao is working as HSA on the day of inspection. No set arrangement is being
maintained in the set. Joint Manager to ensure the maintenance of the same hereafter.
5. The set is functioning with the following establishment.
HSA : 01
Sorting Assistants : 03
MTS : 02
GDS : 04

It is observed in arrangement list that Sri.SK.Hazibaba who is assigned the work of Naptol RTS open delivery
duty at Kompally and collecting the articles from PH, Hyderabad . Hence HRO has directed to show the
official name Sri.SK.Hazibaba in arrangement list of PH, Hyderabad SET1 by clearly mentioning Naptol RTS
duty.

6. As on 02.03.2019 complaints are pending at PPC, Autonagar. The category wise break up of
complaints is as follows.

Category Count of Transaction number

COMPENSATION 2
DELIVERED 1527
DISPOSAL REQUIRED 2
ENQUIRY 19
FORWARD DISPOSAL 119
FORWARD DISPOSAL ERROR
RAISED 77
IN TRANSIT 63
LOST 9
LOST(GH DIV) 1
NOT REACHED DESTINATION 173
RECEIVED 22
RTS 290
RTS DISPOSAL 2
RTS DISPOSAL ERROR RAISED 7
RTS(HYD STG DIV) 13
 SANCTION 1
SEARCH BILL 13
SHORT RECEIPT 1
THEFT 1
TWO REMARKS 1
WRONG PAYMENT 1
#N/A 31
Grand Total 2375

a. The pendency of th complaints is analysed category wise and the Joint Manager is
advised further course of action in respect of each category and settle the
compalaints as early as possible.

1. The MDW is not available in the set. HSA/Joint Manager to prepare the draft MDW and
put up for approval.

2. The following MMS schedules are bringing the mail for processing at PPC Autonagar.

1. At 14.30 Hours : Naptol schedule- Bringing Naptol articles for booking at PPC
Autonagar
2. At 19.00 Hours : Amazon schedule- Bringing articles from Amazon ware
house at Shamshabad for booking at PPC Autonagar
3. At 22.00 Hours : Collection of final closed bags for handing over at TMO
Nampalli
3. The following cash transactions/cheque transactions are checked with satisfactory result.

Cash Remittances
Date Amount Credited by Remarks
11.07.2018 4000.00 Kands Group of Company
28.07.2018 5000.00 -do-
07.09.2018 3500.00 -do-
22.09.2018 85000.00 M/S Nani International
08.10.2018 6000.00 Kands Group of company
05.11.2018 2000.00 -do-
16.12.2018 1000.00 KRS Traders

Cheque Transactions
Date Amount Credited by Cheque No
05.07.2018 769318.00 MANUU Chq no: 005455 & 005454
05.07.2018 138477.00 MANUU
12.07.2018 15128.00 IGNOU 850949
08.08.2018 123177.00 ICFAI 912148
 06.09.2018 200000.00 ACE Engineering 235619
12.09.2018 732250.00 MANUU 004243
15.10.2018 104076.00 ICFAI 917670
20.11.2018 10692.00 Hyderabad university 614376
12.12.2018 10000.00 Saberi Eye ware

It is reported by the HSA/joint Manager that in respect of all the transactions the docket
number and date of realisation is not being communicated by the Hyderabad GPO
despite repeated persuasion. Divisional office, Hyderabad Sorting division is requested to
kindly arrange for communication of docket number and date of realisation to the PPC,
Autonagar.

4. Checked the leakage of revenue of the articles received on the day of inspection
randomly and no leakage of revenue is noticed. However the DWS scanner provided in
the PPC Autonagar is automatically checking the weight of the article.

5. The traffic and tariff particulars of customers enrolled at PBC, Autnoangar as on

30.11.2018 is as follows.

Type of
S.NO Customer Name Traffic Revenue Product Account
1 Amazon Seller Services 9374 727065 SP NAF
2 M/s Naaptol EP 7127 725164 EP NAF
3 M/s Naaptol BP 1622 269387 BP NAF
4 MANUU D D E 2483 326417 BP BNPL
5 ICFAI UNIVERSITY 1162 225403 BP BNPL
6 IGNOU 1351 135650 BP BNPL
7 G RAMREDDY 240 22223 BP BNPL
8 UNIVERSITY OF HYDERABAD 60 4571 BP BNPL
9 Central Settlement Cell 10 1105 BP BNPL
10 Naaptol 374 74735 SP BNPL
11 Ace Eng Academy SP 989 182907 SP Advance
12 EP_Ace Engineering Academy 740 94456 EP Advance
13 Yellow Thread India Pvt Ltd 349 30133 EP Advance
14 M/s KRS Traders 308 20526 EP Advance
EP_M/s K and S Group of
15 Company 78 5538 EP Advance
16 M/s ELDE Fashions 12 1053 EP Advance
17 M/s ARM Engineering 3 282 EP Advance
18 M/s UNIFIED COUNSIL 26 4577 BP Advance
19 SACHIN BATRA 24 15844 BP Advance
20 Hanuman Traders 2 295 BP Advance
6. The parcel business analysis of the PPC, Autonagar for the month of November-2018 is as
follows.

Revenue Average
POSTAGE Discount during the revenue
Sl.No Products Traffic Net Bill (Rs) GST (RS)
(RS) (Rs) month per
(RS) parcel
1 Express Parcel
(Excluding 1,490 1,28,938.00 6,399.00 1,22,539.00 22,073.00 1,44,612.00 86.54
Naaptol)
2 Businees
Parcel
(Excluding 5,358 7,32,922.00 22,849.00 7,10,073.00 1,27,816.00 8,37,889.00 136.79
Naaptol)
3 Naaptol(NAF)
8,749 9,94,551 9,94,551.00 9,94,551.00 113.68

15,597 18,56,411 29,248 18,27,163 1,49,889 19,77,052 119.02

Total

7. The BNPL dues as on 30.11.2018 is as follows. The Joint Manager is instructed to make
efforts and recover the dues at the earliest.

Outstanding Opening balance

Name of the Customer
(Rs)
SBTET SVB 1,760.00
ADRIL LOGIS* (with interest) 88,886.00
ICFAI UNIVERSITY 205888.00
UNIVERSITY OF HYDERABAD 5617.00
IGNOU 160067.00
MANUU D D E 364190.00
WAY 2 ONLINE 957604.00
G RAMREDDY 45.00
UIDAI 1295.00
Central Settlement Cell 1364.00
Naaptol SP 79368.00
8. The following articles received for dispatch on the day of inspection.

Sl no Name of the Customer Traffic Tariff Type of articles

1 Naptol 21 2845.00 BP
2 HE Technologies 5 1853.00 BP
3 Naptol 163 16382.00 EP
4 KRS Traders 44 2943.00 -do-
5 Ushodaya Enterprises 18 3402.00 -do-
6 Amazon 313 Speed Post
7 Naptol 12 Speed Post

9. The function of the set is found to be satisfactory to this extent.

10. The HSA will get the inspection report pasted in the order book and submit his
compliance report within 15 days.

11. Civil works pending :-

1. Slop consturctions at two gates

2. Construction of mesh to trees out side compound wall
3. Shead for Genset
4. Provision of wash basin at dining room.

12. Internal Telephone connections to BSNL Land line telephones

13. CCTV connections to LCDs

14. It is observed that KPMG has marked the facility with temporary color tapes . Now the
permanent marking with paint is require. Instructions given to Jt.Manager to submit the
proposal along with quotation.

15. It is observed that for bag stands name boards were marked with temporary stickers.
My office will observe the feasibility for supply of name plates.

.
 (K.Venkata Rami Reddy),
Senior Superintendent of RMS,
Hyderabad Sorting Division,
Hyderabad -500 027

A copy to this VR is issued to :-

1. The HSA, PPC, Autonagar thorugh HRO, Hyderabad Sorting for pasting in the order
book and submitting compliance report.
2. The Joint Manager, PPC,Autnoangar, Hyderabad-500115 for information.
3. The Senior Superintendent, Hyderabad Sorting division, Hyderabad-500027 for
information.
4. Office copy.