1. Mr Gold is a shoe wholesaler.

His friend from Monley&Mattie told him about Borovo

company. Mr Gold is interested to sell Borovo shoes and he writes an INQUIRY
LETTER to Borovo company.

2. Borovo Company answers Mr Gold and is willing to co-operate with Mr Gold. They
send him INQUIRY ANSWER and PRICE QUOTES.
3. Your company (Lola Furniture) ordered 2000 pieces of envelopes for Chrismas cards
for your partners and customers from Pen&Ruler company . The order arrived on
time, and everything was as the company asked for. Write a DELIVERY LETTER to
Pen&Ruler company.

4. Write ORDER COVER LETTER to Chipoteka Company ordering toner catridge T-131 x
20 pieces, T-130 x 25 pieces, T-132 x 15 pieces. Delivery should be done until 10
January 2013.
5. Chipoteka sends you ORDER CONFIRMATION LETTER.

6. Your company ordered 25 packages of print paper from COPY&PRINT company, but
something went wrong. They delivered you only 15 packages and out of agreed
delivery time. Write a COMPLAINT LETTER.
7. COPY&PRINT company apologizes for wrong and late delivery. They have already sent
you a new package by express courier. Write ANSWER to COMPLAINT LETTER.

8. Write CHRISTMAS CARD to your loyal partners.