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Don Mariano Marcos Memorial State University

South La Union Campus


COLLEGE OF GRADUATE STUDIES
Agoo, La Union
Telefax No. (072) 710-7959
email address: gc_agoo@yahoo.com

Reference Number
RESOLUTION No. 29, s. 2015
Thesis Line

A RESOLUTION REQUESTING THE PHILHEALTH MANAGEMENT FOR THE


INCLUSION OF BUSINESS COMMUNICATION TRAINING DURING THE ANNUAL
CAPABILITY TRAINING FOR PHILHEALTH PERSONNEL
Supporting Statement

WHEREAS, the agency conducts a lot of business transactions both intra-agency and
inter-agency and with various clientele;

WHEREAS, good communication skills is necessary in the effective functioning and


performance of the agency in fulfilling its mandate as a health care
financing institution of the state;

WHEREAS, there have been observations both in-house and by partners on the
Poor communication skills of Philhealth frontliners;

WHEREAS, there is a clamor among Philhealth personnel on the need to enhance


their language proficiency and communication skills for a more effective
transaction and delivery of service to its clientele;

WHEREAS, a training on effective business communication be included in the


Annual Philhealth Capability Building Activity.
Clinching Statement

BE IT RESOLVED AS IT IS HEREBY RESOLVED THAT A BUSINESS


COMMUNICATION TRAINING FOR PHILHEALTH PERSONNEL BE INCLUDED THE
ANNUAL CAPABILITY TRAINING FOR PHILHEALTH PERSONNEL.
Additional Information

RESOLVED FURTHER THAT A COPY OF THIS RESOLUTION BE SENT TO THE


OFFICE OF THE PHILHEALTH REGIONAL DIRECTOR FOR APPROVAL AND
FUNDING OF THE TRAINING.
Enactment Line

Signed this 1st day of June, 2015.

Signatories
SIGNED:

DMMMSU-College of Graduate Studies-Agoo Center


…creating possibilities.

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