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13. Emphatic listening is when we listen without feelings and emotions. - false
14. Dyadic communication involves two people getting together to have a conversation. - true
15. In its most complex form, the inter-communication process is the exchange of information
between many parties. - false
16. This is the process of thinking, planning and organizing thoughts. - Ideation
19. Its purpose is to carry out an organization’s objectives and purposes defining goal-directed
behavior for efficiency and effectiveness. - Organizational Communication
20. The memorized script is usually written by the speaker and read during the actual speech. -
false
23. It is the melodious pattern that is placed on a syllable, word, phrase or sentence. - Intonation
24. A type of situation wherein an interview is conducted to provide the chance to report deviations
from policies, or acceptable patterns of behavior, also aiming to secure an agreement to perform
something consistently in accordance to expectations. - Correcting or reprimanding
26. This is the tendency of a member of the group to agree with others. Some of the reasons for
agreeing with others' opinions are brought about by social influence, or the particular group
itself. - Conformity
27. This is the content which is organized and encoded in language understood by the speakers and
transmitted verbally or nonverbally through channels. - messages
28. Accuracy means that facts should be correct and current. - true
29. Live orientation refers to the social, education, psychological, emotional, and cultural
experiences accumulated in one's life. - false
31. _______________ is the second level that takes place primarily when two people are involved
in the process. - interpersonal
32. Communication between and among cultural communities and nations to promote
understanding and goodwill. - intercultural communication
37. It refers to the situation where the communication process takes place. - Context
38. We listen to understand the feelings and emotions of others. This means that there is a need to
give attention to the sentiments of another person. - Emphatic Listening
40. Communication is _____________. If there are two persons speaking, in reality there are
several persons interacting via the perceptions attached to the message sent and received. -
complex
42. This is the medium used by the speakers in encoding and decoding messages. - channel
43. Communication between progressive nations and developing societies of the world in order to
facilitate the total development of individuals and nations. - development communication
44. This is a natural process of receiving aural and visual stimuli. - Hearing
47. This is one of the four interrelated components you should look into when delivering a public
speech wherein the key is to deliver the thoughts in the most concise way, keeping in mind time
limitations. - speech
48. When it comes to non-verbal communication, it is essential to understand how it works and how
to leverage on it to be able to communicate effectively. - true
49. Many people think that communication means to talk with at least one other person, but this is
not the case. The first level of communication is intrapersonal. - true
50. This kind of speech is known for its tough approach and language. This is usually anticipated as
a highlight that has the potential to excite the audience to thought and action. - Key note speech