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Business Ethics Case Study

The five codes of conduct that I feel are important to observe

are the following:
1. Advocate, uphold and defend the individual’s right to privacy and the doctrine of
confidentiality in the use and disclosure of information.

2. Put service and the health and welfare of persons before self-interest and
conduct themselves in the practice of the profession so as to bring honor to
themselves, their peers and to the health information management profession.
Preserves protect and secure personal health information in any form or medium
and hold in the highest regard the contents of the records and other information
of confidential nature, taking into account the applicable statues and regulations.

3. Refuse to participate in or conceal unethical practices or procedures.

4. Represent the profession accurately to the public.

5. Respect the inherent dignity and worth of every person.

1. What internal forces impact Kathleen’s concerns in this case?

Kathleen is a Medical Assistant and she to respect the confidential information

obtained for the Clinic. She has been given the code of ethics and she to uphold
the honor and high principles of the profession. She is to do her job and get the
information that is need for the nurse. I read the AAMA code of ethics and as I

read them and the case at hand it gave me a better understanding of what
Kathleen Code of Ethics were as a Medical Assistant.

2. What external forces impact Kathleen’s concerns in this case?

Kathleen is affected by this because her father is a patient of Dr. Obrien. She
has viewed all the files and notice that the doctors’ track record was not in good
standing doing prostate surgery. Kathleen father is someone special to her and
she feels that is important for him to get a second opinion about the surgery, she
doesn’t want to lose her father.

3. What are the legal issues need to consider regarding this case?

The Legality of the case is that Dr. O’Brien could lose his license and the Clinic
could be sued. It already stated that the chief of staff, Dr. Williams needed to
review the records because of the patient death following surgery. Kathleen
could lose her job and be black balled out the medical field.

4. Discuss the case form both Kathleen and Kaylee’s point of view. What
would you do if you were in either of their positions?

Looking at from Kathleen view, I would have done the same thing without
breaching any information about other patients. I would have told my father in a
more private setting. Kaylee on the other is also correct because she doing her
duty as a nurse and that is to uphold the Code of Ethics. If I were in Kaylee’s
position I would wait until have work hrs and discuss the matter with Kathleen
and let her know that I understand what her father is going through and tell her I
respect what you did. I also would tell her that this is a warning and if this
happens again there will be consequences.

5. Do an internet search for a Code of ethics and explain how this case relates
to the guidelines you found. (include a copy of the Code of Ethics with
your submission).

The definition of Code and Ethics is the following:

Written guidelines issued by an organization to its workers and management, to

help them conduct their actions in accordance with its primary values and ethical

They are written guidelines for workers to uphold the duties of their job. The
wording changes as your change your job. They all state that you are to keep
these values and ethical standards with you in life.

AAPC Code of Ethics

Members of the AAPC shall be dedicated to providing the highest standard of professional coding and
billing services to employers, clients and patients. Professional and personal behavior of AAPC members
must be exemplary.

AAPC members shall maintain the highest standard of personal and professional conduct. Members shall
respect the rights of patients, clients, employers and all other colleagues.

Members shall use only legal and ethical means in all professional dealings and shall refuse to cooperate
with, or condone by silence, the actions of those who engage in fraudulent, deceptive or illegal acts.

Members shall respect and adhere to the laws and regulations of the land and uphold the mission
statement of the AAPC.

Members shall pursue excellence through continuing education in all areas applicable to their profession.

Members shall strive to maintain and enhance the dignity, status, competence and standards of coding
for professional services.

Members shall not exploit professional relationships with patients, employees, clients or employers for
personal gain.

Above all else we will commit to recognizing the intrinsic worth of each member.

This code of ethical standards for members of the AAPC strives to promote and maintain the highest
standard of professional service and conduct among its members. Adherence to these standards assures
public confidence in the integrity and service of professional coders who are members of the AAPC.

Failure to adhere to these standards, as determined by AAPC, will result in the loss of credentials and
membership with the AAPC.