DAFTAR ISI

Halaman
HALAMAN JUDUL. .............................................................................................. i
LEMBAR PERSETUJUAN .................................................................................. ii
KATA PENGANTAR ....... ................................................................................... iii
DAFTAR ISI ............................................................................................................. iv
DAFTAR TABEL ....... .............................................................................................. v
DAFTAR GAMBAR ....... ........................................................................................ vi
DAFTAR LAMPIRAN ....... ................................................................................... vii

BAB I PENDAHULUAN....... ................................................................................ 1

1.1 Latar Belakang ....................................................................................... 1
1.2 Perumusan Masalah ............................................................................... 4
1.3 Tujuan Penelitian .................................................................................. 5
1.4 Manfaat Penelitian ............................................................................... 5

BAB II TINJAUAN KEPUSTAKAAN....... ............................................................ 7

2.1 Konsep Komunikasi ............................................................................... 7
2.2 Faktor-Faktor Yang Mempengaruhi Komunikasi ................................ 14
2.3 Konsep Handover ................................................................................ 19
2.4 Konsep Bedah Mayor ........................................................................... 22

BAB III KERANGKA KONSEP PENELITIAN....... ........................................... 24

3.1 Kerangka Konsep .............................................................................. 24
3.2 Hipotesis Penelitian ............................................................................ 26
3.3 Definisi Operasional............................................................................ 27

BAB III METODE PENELITIAN.......................................................................... 29

4.1 Desain Penelitian ................................................................................ 29
4.2 Populasi dan Sampel .......................................................................... 29
4.3 Tempat dan Waktu Penelitian ............................................................ 30
4.4 Tehnik Pengumpul Data ..................................................................... 30
4.5 Alat Pengumpulan Data ..................................................................... 32
4.6 Pengolahan Data.................................................................................. 32
4.7 Analisa Data ....................................................................................... 33
4.8 Etika Penelitian.................................................................................. . 34

DAFTAR PUSTAKA

LAMPIRAN-LAMPIRAN

iv