GABRIELA GHISOIU

LONDON,

07810857383
gabrielapicturi@yahoo.ro

SUMMARY

I am a reliable, trustworthy and efficient manager, sale assistant and

receptionist who is able to multi-task, handle pressure, work as part of
team and most importantly inspire costumers to make a purchase.

In my sales assistant/receptionist jobs in the past, I gained sales skills,

develop organisational skills, problem solving. I would like to explore
new territories and push existing limits in the search for sales
and customer assistant.

I am looking for a suitable sales assistant/receptionist /administration

opportunity with a company that will not only challenge me
professionally, but allow me to develop my knowledge & potential
further.

SKILLS

ambitious, hard working, energetic

Fast learner
 passion for exceptional customer service
Organised
 Conflict resolution
 profound ability to ensure that the highest standards of
hospitality are established
 Sociable and friendly
 able to multi-task effectively
 operating the till, accept payment by cash, credit card.

WORK HISTORY
05/2018- present Waitress/bartender/sale assistant
Flaming Cow restaurant, Ealing
Responsible for opening the restaurant, preparing the floor the table
outside . Wellcoming the guests to make them feel that are part of the family, having an
excelent experience, recommending lunch deals, or other promotions, deliver the food to
the tables, preparing the drinks, cheking the tables and the costumers preferences,
making sure that everything is ok, taking bookings and working with delivero

02/2018- 04/2018 Waitress/ wellcomer/sale assistant

 BILL’S RESTAURANT- London

Responsabile for delivering an excelent costumer service emotional

and professional, taking orders, and provide information about menu
items, suggest menu items when the company has some offer, and
achieve targets of the day.

05/2017- PRESENT Waitress/ wellcomer/sale assistant

FRANCO MANCA- London

Responsabile for greet customers and seat them according to their

preferences, take orders and provide information about menu items,
suggest menu items when the company has some offer, and achieve
targets of the day.
Duties
 Offer seats, water and a good wellcoming to the costumers
 Ensure that the order is prepared according to the menu
 Ensure order quality and quantity prior to serving
 Ensure that continued service is managed during the course of the
meal
 Keep a constant eye on the table to gauge needs and fulfill them
immediately
 Accept payment in cash and credit card

10/2016- 01/2017 Receptionist/Sales Assistant

WePlay - GYM － Brasov

Responsible for welcoming customers, register them in data base, give

them the keys for dressing, giving information on subscriptions and
gym classes, sale of promotional gym packages, and other products of
the gym.

Duties

 Serving costumers at the sale counter

 Offering face to face advice to customers on the gym products
 Occasionally being responsible for the gym security including being
its key holder
 ensuring that all areas are clean
 making sure to refill all the items when they are removed
 handling customer complaints in a calm manor
 managing cash and payment systems in accordance with company
procedures and policies
01/2016 – 10/2016 Sales Assistant/Customer Assistant

BRONZELINE- tanning shop － Brasov

Working on the front line of a tanning saloon responsible for ensuring

that costumers have an enjoyable tanning experience and spend lot of
cash on tanning lotions.

Duties

 Ensuring the store telephone is answered in a timely and

professional manner
 Building a rapport with costumers
 promoting exclusive line products and the store discount card
 accurately completing all administrative records
 Assist all the costumers for choosing the right tanning sessions
03/2015 – 01/2016 Manager/ Administrator/ Accountant

Guest House „Pension Bavaria” Brasov

The general purpose of guest house manager job was to ensure all
guest house business operations, including customer service, up to the
standard of the owner's specifications. With my Tourist Board
Administrator degree in hotel management, hospitality and business, I
was able to encrase the profit with almoust 50 % in less than 1 year.
Working as a guest house manager provide me skills like : great
communication skills, improve my personality, and my organisational
skills.

Duties:

 supervise support staff, such as cooks and housekeepers, and

direct their daily duties.

keeping track of lodging inventory and cleanliness.

maintaining records of incoming and outgoing guests, double-

checking guest house maintenance work, and attending to guests'
personal requests.

working with booking programs, and companies like booking.com,

traveladvisor.com/ social media a.s.o.

04/2008 – 04/2009 Sales Assistant/ Primary accounting

S.C. MAAVIS S.R.L. － Brasov

 Selling products, basic accounting, preparation requirements based on
the requests of supply, price preparation, carrying out the inventory.

EDUCATION

2007  Certificate of Proffesional Competence: Tehnician in Tourism: Tourism

„Andrei Barseanu” National Economic High School, Brasov － Brasov

2010  Painter Certificate : Art

Folk Art School Brasov － Brasov

2010 Bachelor Degree in Economics: Marketing- Transilvania University

Brasov, Economics Science, Marketing Department 

2011  Certificate of professional qualification: Beautycian: Cosmetics

Regional Center for Adult Training Brasov － Brasov

2015  Tourist Board Administrator: Tourism

European Union Program Professional Qualification － Brasov

2017- Present HND Business Management- UKCBC College, Holborn, London

ADDITIONAL INFORMATION

Computer skills  good command of office suite, database program, booking program

Other skills  Driving licence - B