LAUNDRY

ST. SOLDIER INSTITUDE OF HOTEL MANAGENMENT &

CATERING TECHNOLOGY-JALANDHAR
AFFILIATED TO I.K. GUJRAL PUNJAB TECHNICAL
UNIVERSITY
ACADEMIC YEAR
2016-2019
Project Research Topic
Laundry
Submitted by:
RAVI PAL
5th Semester (3rd Year)
Roll No. – 1638562
Under the Guidance of
MS. SHABNAM
 INDEX
S. NO. CONTENT PAGE NO
1. Introduction
2. Principle of laundry
3. Categories of laundry
4. Process of laundering
5. Functions of various
laundry machines
6. Laundry agents and aids
7. Stain and stain removal
for laundry
8. Classifications of stains
9. Method of removal of
some common stain
10. Questions
11. Research methology
12. Conclusion
13. Bibliography
ACKNOWLEDGEMENT
I take this opportunity to thank the I.K GUJRAL PUNJAB
TECHNICAL UNIVERSITY for taking the initiative of
continuously involving the course
LAUNDRY in manner that has shaped our careers in
thoroughly professional way and has given us this
opportunity to do this project study.
My endeavors stand incomplete without my gratitude to
people who have contributed a lot towards the succesful
completion of my project work.
I thankful to my project Guide Honorable MS. SHABNAM for
providing me an opportunity to do search on laundry. I really
feel blessed as they provided me invaluable guidance and
encourage me throughout the course of project.
I am also thankful to our respected principal MR. SANDEEP
LOHANI SIR for his support & motivation throughout my
study period. I thankful to my friend HARJINDER SINGH for
help me.
I would like to thank my parents for supporting me in my
endeavour whole-heartedly and I would like to especially
thank all my friends for helping me throughout my project.
Thanking You
CERTIFICATE

Certified that Mr. RAVI PAL student of St. Soldier

Institute of Hotel Management and Catering
Technology, Jalandhar, affiliated to I.K GUJRAL PUNJAB
TECHNICAL UNIVERSITY, pursuing 5th semester 3rd year
of B.Sc in hotel management and catering technology,
has completed their research project on LAUNDRY in
the academic year
2016-2019 under My Guidance.

Signature of Project Guide

Signature of Principal & Institute Seal

 DECLARATION
I , RAVI PAL student of St. Soldier Institute of Hotel
Management & Catering Technology, Jalandhar,
Affiliated to I.K GUJRAL PUNJAB TECHNICAL UNIVERSITY,
pursuing 5th semester 3rd year of B.sc in Hotel
Management catering Technology here by declare that I
have completed this research project on laundry for the
Academic year 2016-19
The information submitted is true and original to the
best of my knowledge.

Signature of Student
(Ravi pal)
Roll. No. -1638562
Introduction
Laundry refers to the washing of clothing and other
textiles. Laundry processes are often done in a room
reserved for that purpose; in an individual home this
is referred to as a laundry room or utility room. An
apartment building or student hall of residence may
have a shared laundry facility such as a tvättstuga. A
stand-alone business is referred to as a self-service
laundry (launderette in British English or Laundromat
in American English). The material that is being
washed, or has been laundered, is also generally
referred to as laundry.
Laundry has been part of history since humans
began to wear clothes, so the methods by which
different cultures have dealt with this universal
human need are of interest to several branches of
scholarship. Laundry work has traditionally
been highly gendered, with the responsibility in most
cultures falling to women (known as laundresses
or washerwomen). The Industrial Revolution
gradually led to mechanized solutions to laundry
work, notably the washing machine and later
the tumble dryer. Laundry, like cooking and child
care, is done both at home and by commercial
establishments outside the home
Principle of laundry
1. Removal of dirt and stain from the linen articles.
2. Restoring linen articles to their original
appearance as far as possible.

Qualities of good laundry

1. Careful handling of linen articles when laundering
2. Correct process of use of suitable agent.
3. While materials are kept white, excessive bleach
is not used.
4. Proper counting and records maintains to avoid
shortage of linen.
5. Sound policies regarding damage or loss property.
Categories of Hotel laundry
Laundry can be divided into two types
On -premises – Off premises
Laundries which are situated inside the hotel
premises known as on premises laundry.

A commercial or off premises laundry refers to the

laundering outside the establishment. i.e. given on a
contract basis, to the specialize person who are
particular in this field.

Advantages of on premises Hotel laundry

1. Time taken for laundering is reduced because
transportation is reduced.
2. Linen is readily available especially in the case of
emergency requirements.
3. Pilferage reduced.

Disadvantages of on premises laundry

1. Cost of equipment and its maintenance is fairly
high.
2. Must be justified by an adequate amount of linen.
3. More staff who are technically qualified and
aliquot space is required.
Advantages of off premises Hotel laundry
1. An huge investment behind the purchase of
machines and equipments are saved.
2. Salary for staff are saved.
3. Hotel spaces are saved which can be used for
other purpose.

Disadvantages of off premises Hotel laundry

1. The hotels have to compromise with the quality
of washing.
2. Chances of pilferage is more.
3. During the emergency, fresh linen may not be
available.
Process of laundering
A detail of various process in laundering is explained
below
1. Collection and transportation- Collection of linen
may be done in the linen room, if it is off premises,
but usually in the laundry itself, if it is on premises.
Certain linen items are collected separately, such as
kitchen uniforms, dusters, etc. The linens are usually
packed in the canvas bag called skips for
transportation.
2. Arrival- On arrival the lines must be dealt quickly
as possible to ensure fast turnaround time for linen.
There must be a separate section for guest laundry.
3. Marking – Marking may be temporary or
permanent. For guest laundry initials of the guest as
well as room no helps provide a clear identification
and helps in correct billing.
4. Sorting- Sorting is carried out according to the
types of fabrics and items, color and type of soil.
Sorting is done to separate those articles that need
dry cleaning from those that will go through the
normal wash process. Those that need mending and
stain removal must be separated so that separate
action will be taken.
5. Weighing- Weighing is carried out to conform to
the capacity of the washing machine, and to avoid of
the overloading. Repeated overloading can cause
the machine to breakdown. Underloading will lead to
the wastage of detergent and water.
6. Loading is often done manually or with a certain
degree of full or partial automation.
7. Washing-
The process is designed to perform three basic
functions
• Removal of soil dirt
• Suspension of soil
• Discharge of soil from the machine and drain.
8. Rinsing- Once the wash cycle is completed.
Rinsing is carried out at least twice. The purpose of
this is to remove the residue of laundry agent and
reagent.
9. Hydro-extraction- It is the process of removal of
excess water and moisture from the linen which has
been washed.
10. Tumble drying- This process is capable of
making the linen absolutely dry, by blowing hot air.
For articles that are likely to be damaged by heat
there is an option of simple air drying.
11. Finishing- After washing and drying of all the
articles needs proper finishing like folding properly,
or hanged in hangers.
12. Folding- Folding can be done in machines
hands and in most cases carried out manually.
13. Airing- Airing is very much needed to protect the
linens from mildew.
14. Storage- Storage should be properly done
before delivering. Linens should be allowed to keep
in specific period in the store for distribution.
15. Distribution- Now the lines are ready for
distribution. The fresh linens are distributed to
various departments through house-keeping.
Functions of various laundry machines-
Sophisticated machinery is needed in laundries to
cope up with the various types of fabrics and other
items to be laundered, dried and pressed. Give the
hue amount of laundry to be completed in the given
time period.
The various machines used in the laundry are as
follows
1. Washing machine- Those used in hotel laundries
are typically a tumble type. The capacity varies from
7 to 2000 kg. The wash barrels of those used in the
hotel industry are stainless still. The machines are
used for cloth washing

2. Hydro- extractor- These are large centrifuges

ranging in capacity from 7 to 70 kg. Clothes from
washer are put into the hydro- extractor to remove
about 50 to 75% excess water. The water is
extracted from the wash linen by means of
centrifugal force or application of pressure after
extraction the linens are damp but not wet.
3. Dryers- These are the unit of tumble type
equipment meant to remove the moisture from
damp. By tumbling them in rotating cylinder through
which heated air is passes. They are use for non
iron articles, and towels as this linen nether required
pressing.
4. Pressing equipments- Many types of pressing
equipments are available for ironing different
articles, such as calendar for sheets curtains and
tablecloth. , sleeve presses flatbed presses, and so
on.
Laundry agents and aids

Laundry aids are the materials used to improve the

laundering result. The important laundry agents are
as follows
1. Water
2. Laundry soap and detergent
3. Bleach

4. Softeners
Stains and stain removal agents for Hotel House
Keeping

A stain can be defined as spot or localized

dislocation left on the fabric by the reaction with or
absorption of foreign substance.

General procedure of stain

removal
Follow the steps given below for removing stains
from fabrics

1. Identify the stain

2. Classify the stains
3. Select the reagents to be used
4. Select the procedure to be used
5. Proceed step by step to remove stains.
Classification of stains

Stains may be classified into different groups and

the single stain may be fall into more than one class

1. Animal stains – These are caused by animal

products such as blood, eggs, milk, meat etc.
2. Vegetable stains – These stains are caused by
the plant product, like tea coffee, juice, tomato,
gravy etc.
3. Grease- These stains are from the grease or
some pigmented matter with a grease base.
This class includes stains such as butter, curry,
oil paint, varnish etc.
4. Mineral stains – these stains are caused by
writing ink, medicines, rust and so on.
5. Acidic stains- These include stains from
vinegar, and medicines containing nitric acid and
so on.
6. Natural dyes- These classes include stain from
henna, betel leaf, tobacco chocolates etc.
Method of removal of some
common stains
1. Ballpoint -ink- Rub lightly with a cotton ball
soaked in spirit. An old ball point ink may be
soaked in glycerin to soften it then treat.
2. Betel leaf- Bleach with 1% of potassium
permanganate (the fabrics turn brown). Then
soak it to 1% of oxalic acid dissolve in water (till
brown color disappears). Launder.
3. Blood- Soak in cold water about an hour, then
transfer to lukewarm water, containing
detergent, soak for 30 minutes then launder.
4. Candle wax- Scrap off the surface with a blunt
knife, Place the stains within two sheets of
tissue paper or blotting paper and press it with
warm iron.
5. Chewing gum- Remove the surface gum with
blunt knife, Apply ice to the stains allow to soak
in cold water then launder.
6. Chocolate/cocoa- Same treatment like blood.
7. Tea coffee- Pour boiling water over the stain,
apply borax solution and allow them to dry. Pour
boiling water over it and then launder.
8. Curry stains – Apply soap and then bleach in
sunlight, if the stain has not disappeared wet it
and put back in the sunlight again.
9. Egg- Soak in detergent water and warm salt
solution then launder.
10. Fruit/ Fruit juices- Soak in warm borax
solution then launder.
11. Ghee/ oil- Rub French chalk on the stain
then brush off
12. Henna- Soak in warm milk for half an hour
then launder.
13. Ice- cream milk- Rinse through with cold
water then launder.
14. Lipstick – Soften the stain by rubbing
glycerin into it. Apply mentholated spirit and
then launder
15. Shoe- polish- Sponge with liquid detergent.
Steep the stain in Carbon tetrachloride wash
in cold water
 Guest personal laundry
In hotels it’s common to keep laundry bag along with
rate sheet. If the guest wants to get the linens
laundered, firstly he has to go through the rate
sheet, along with the terms and conditions. Then he
has to fill it up. The room maids or valet takes the
laundry bag which contains dirty linens to the
laundry department. The linen keeper or the
concerned person in the laundry enters the
particular into the laundry register for keeping the
records. When the linen or clothes of the guest have
been cleaned it has been delivered to the guest
room and the guest has to sign the bill which has
been handed to the front office for making of master
bills.
Q1.which fabric softener is best?

Ans. Liquid and dryer sheets

Q2.how to get the towels and bed linen white?

Ans. Clorox regular bleach along with detergent

Q3.What is the first step in the laundry process?

Ans. Sorting

Q4.what purpose does bleach serve while doing

laundry?

Ans. Removes stains

Q5.What water temperature should whites be

washed on?

Ans. Warm water

Conclusion
A constant challenge for today’s launderers is
improving their current operation and making
choices that increase productivity. Two priorities
that should drive laundry care operations are
efficiency and effectiveness. To achieve these
goals, management must regularly review its
laundry procedures to find ways to maximize
performance, protect linen investments,
improve cleaning results and, ultimately,
provide cost savings and customer satisfaction.
In today’s tough economic climate, it’s crucial
that management establish and update policies
and procedures. Following are best practices to
help launderers evaluate and improve their
commercial laundry operations to boost
efficiency and effectiveness.
BIBLIOGRAPHY
Internet => www.google.com
www.wikipedia.com
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