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Critical tickets means ABusiness Acan Anot run, Abecuase of that issue..
Client is preparing the Invoice for the Customer, Material is ready for shipping
with Truck. When the user is doing the Outbound delivery against Sales order
then system is throwing the error that some materials is not in the stocks,
because the Stores person is not yet done the GR for that materials. Because he
is facing some problem in price, so at this time the consultant should check the
details and provide the solution immediately so that GR can be done & delveiry is
created and invoice can be posted so material goes with truck.
This critical issues can be solved once you are through with the Modules so that
you can pick up the issue immediately and provide the solution.
Like this there are so many critical issues will be comming everyday and you
need to solve with in the time or as per SLA with client.So be prepare for this in
your real time otherwise it will reflect the bad impression on the consulting
partner.
answer
Its because of "Info update indicator", so better deactivate it.Now first set deletion
falg to the info record for that material and vendor in t.code:ME15 and save.
Deactivate inforecord automatic creation for material and vendor to serve your
purpose by creating VALUE as default value for purachsing in t.code:OMET
and assign VALUE to your user ID with Parameter ID EVO in t.code: SU01 and
save.
Now create a fresh Purchase order from contract and you will have price from
contract