THE RIGHT TO INFORMATION ACT 2005

APPLICATION FOR OBTAINING INFORMATION Date: 13-Mar-2019

To,
Public Information Officer,
Kotak mahendra bank credit card ,
3rd Floor Akruti SMC LBS Marg Khopat Thane(W) Maharastra -400601
Or
P.O Box No 27703 Malad East Mumbai-400097
Or Mr. Nikhil Pohare Nodal Officer Credit Card Division
.

Particulars of information required:

dated 13-03-2019 had exposed a threaten committed by the employee of kotak mahendra bank
card collection executive person mobile no: 07358358109 and many more numbers . I had received
a SMS message from your collection executive persons dated 12-03-2019:10.55 AM
. I would like the following information

On what basis did Kotak mahendra bank credit card collection center executive say that the
threaten to me amount was recovered from by legally with .

You may send copies of bank statement, salary slip, cheque given or anything that will prove without
doubt that the fraud money was recovered on dates mentioned in your letter.

I would like the following information:

1. who is the authorized person to issue legal notice.

Why Kotak mahendra bank credit card collection center executive used this sms and threaten
the customer this way to collect the amount on behalf of your bank terms and condition
Who will give or grant the permission or power one of this collection executive

2. How many collection center executive its employees? Please provide the complete addresses of
these Kotak mahendra bank credit card collection center executive to action with legally

3 is there collection department employee is the perment or temporroy

no terms condition on your card statement or any others mony more time i registerd compliant on
your customer care centre they are control the collection department executive is there that
department is one the sister concern or private third party organisation if any explain it for what
purpose to hold up

3. What checks Kotak mahendra bank credit card collection center executive have and are being
made by Kotak mahendra bank credit card to ensure that for any other purpose than the
intended? i.e. If an employee has personally torches the customer indecently , and gives it out to a
third party collection by gundas and women collection executive to coverage or mis handle the
customer or client and ; then is there any checks arrange in future avoid customer to attain mental
agaony from their telephonic call .

4. why the Kotak mahendra bank credit card use the e payment on through WEB PAY and its
reach to your bank more than three days

Please provide me with photocopies of file noting pertaining to this matter.

On receipt of above information under this application, I intend to carry out actual inspection of
records at your office. I may be permitted such inspection.

Details of payment of filing fees

OBC bank DD No: _______________ Dated ___________ of Rs 100/- is enclosed.

Enclosures:
1. Copy of Sms message dated 10-03-2019;10.58am 07358358109
Please rush the information to me by speed post / registered post. If the information is not with you,
please forward this application to appropriate Public Information officer, under intimation to me.

Please reply completely in English or tamil only. I am an Indian citizen.

Signature of the applicant with date:

sir
here i state that i pay the due amount 10500/-on 09/03/2019 through webpay
but your bank collection exxcutive threaten to me via sms they go to file case against to me with
seven days who assign to put up the case tell me for to contest the case with legally take action on
that collection executive person what will i do for that issue.