FÓRMULAS TEORIA DE COLAS

M/M/1 COLA INFINITA

𝝀 𝝆 𝝀 𝝀
𝝆= 𝑳= = 𝑾𝒒 =
𝝁 𝟏−𝝆 𝝁−𝝀 𝝁(𝝁 − 𝝀)
𝑷(𝑾𝒒 > 𝑡) = 𝝆𝒆−𝝁(𝟏−𝝆)𝒕
𝝀 𝟐
𝝀 𝝀
𝑷𝟎 = (𝟏 − 𝝆) = 𝟏 − 𝑳𝒒 = 𝑷(𝑾𝒒 > 𝑡) = 𝒆−(𝝁−𝝀)𝒕
𝝁 𝝁(𝝁 − 𝝀) 𝝁

𝑷𝒏 = (𝟏 − 𝝆)𝝆𝒏 = 𝝆𝒏 𝑷𝟎 𝟏 𝟏 𝑷(𝑾 > 𝑡) = 𝒆−𝝁(𝟏−𝝆)𝒕

𝑾= =
𝝁(𝟏 − 𝝆) 𝝁 − 𝝀

M/M/S (M/M/b) COLA INFINITA

𝝀
𝟏 𝝀 𝒏 − 𝝀 𝒃 𝝀 𝒃
𝑷𝒏 = 𝒏! (𝝁) 𝑷𝟎 donde 𝑷𝟎 = 𝒆 𝝁 𝑷𝟎 ( ) 𝝆 𝝀𝝁( ) 𝑷𝟎
𝝁 𝝁
𝑳𝒒 = = (𝒃−𝟏)!(𝒃𝝁−𝝀)𝟐 =𝝀𝑾𝒒
(Canales infinitos y cola infinita) 𝒃!(𝟏−𝝆)𝟐

𝝀 𝒃
𝟏 𝝀 𝒏 𝑳𝒒 𝝁 (𝝁) 𝑷𝟎
𝑷𝒏 = ( ) 𝑷𝟎
𝒏! 𝝁
para 0≤n≤b 𝑾𝒒 = =
𝝀 (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀)𝟐
𝝀 𝒃
𝟏 𝝀 𝒏 𝟏 𝝁 (𝝁) 𝑷𝟎 𝟏
𝑷𝒏 = ( ) 𝑷𝟎 para n≥b 𝑾 = 𝑾𝒒 + = +
𝒃𝒏−𝒃 𝒃! 𝝁 𝟐
𝝁 (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀) 𝝁
𝟏
𝑷𝟎 =
𝝀 𝒃 𝝀 𝒃
(𝝁) 𝝁 (𝝁) 𝑷𝟎 𝟏
𝒃−𝟏
𝟏 𝝀 𝒏 𝑳 = 𝝀𝑾 = 𝝀 +
∑ [(𝒏!) (𝝁) ] + ( ) (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀)𝟐 𝝁
𝒏=𝟎 𝝀
𝒃! (𝟏 − ) [ ]
𝒃𝝁

𝟏 𝝀 𝝀 𝒃 𝝀
𝑳 = 𝝀 [𝑾𝒒 + ] = 𝑳𝒒 + 𝑷𝟎 ( ) 𝟏−𝒆−𝝁𝒕(𝒃−𝟏− 𝝁)
𝝁 𝝁 𝝁
−𝝁𝒕 𝟏+ ( )
𝒃!(𝟏−𝝆) 𝝀
𝒃−𝟏−
𝝁
𝑷 (𝑾 > 𝑡 ) = 𝒆 [ ]

𝑷𝟎 𝝀 𝒃 −𝒃𝝁𝒕(𝟏−𝒃𝝁
𝝀
)
𝝀
𝑷(𝑾𝒒 > 𝑡) = ( ) 𝒆 𝝆=
𝝀 𝝁 𝒃𝝁
𝒃! (𝟏 − )
𝒃𝝁

UES/FIA/EII/IOP215/2019 Página 1/3

 M/M/1 COLA FINITA
𝝀
𝝆=
𝝁
𝑳𝒒 = 𝑳 − (𝟏 − 𝑷𝟎 )
𝝀 = 𝝀(𝟏 − 𝑷𝑴 )

𝑷𝒏 = (
𝟏−𝝆
) 𝝆𝒏 para n= 0,1,2,…,M 𝑳
𝟏−𝝆𝑴+𝟏 𝑾=
𝝀
𝝆 (𝑴 + 𝟏)𝝆𝑴+𝟏 𝑳𝒒
𝑳= − 𝑾𝒒 =
𝟏−𝝆 𝟏 − 𝝆𝑴+𝟏
𝝀

M/M/S (M/M/b) COLA FINITA

𝟏 𝑳
𝑷𝟎 = 𝒏 𝒃
𝑾=
𝝀 𝝀 𝝀
(𝝁) (𝝁) 𝝀 𝒏−𝒃
𝟏 + ∑𝒃𝒏=𝟏 + ∑𝑴𝒏=𝒃+𝟏 ( ) 𝑳𝒒
𝒏! 𝒃! 𝒃𝝁
𝑾𝒒 =
[ ] 𝝀
𝝀 𝒃
𝑷𝟎 ( ) 𝝆
𝝁 𝝀 = 𝝀(𝟏 − 𝑷𝑴 )
𝑳𝒒 = [𝟏 − 𝝆𝑴−𝒃 − (𝑴 − 𝒃)𝝆𝑴−𝒃 (𝟏 − 𝝆)]
𝒃! (𝟏 − 𝝆)𝟐
𝒃−𝟏
𝒃−𝟏
𝑳=∑ 𝒏𝑷𝒏 + 𝑳𝒒 + 𝒃 (𝟏 − ∑ 𝑷𝒏 ) 𝝀
𝒏=𝟎 𝝆=
𝒏=𝟎 𝒃𝝁
𝝀 𝒏
( ) 𝑷𝟎
𝝁
𝒑𝒂𝒓𝒂 𝒏 = 𝟏, 𝟐, 𝟑, … , 𝒃 𝒏≤𝒃
𝒏!
𝑷𝒏 𝝀 𝒏
(𝝁) 𝑷𝟎
𝒑𝒂𝒓𝒂 𝒏 = 𝒃, 𝒃 + 𝟏, … , 𝑴 𝒃 ≤ 𝒏 ≤ 𝑴
𝒃! 𝒃𝒏−𝒃
{ 𝟎 𝒑𝒂𝒓𝒂 𝒏 > 𝑀

FALLO DE MÁQUINA S=1 (b=1)

𝟏 𝑳 = 𝑳𝒒 + 𝟏 − 𝑷𝟎
𝑷𝟎 = 𝝁
𝑴! 𝝀 𝒏 𝑳 = 𝑴 − (𝟏 − 𝑷𝟎 )
∑𝑴
𝒏=𝟎 (𝑴 − 𝒏)! 𝝁) ]
[ ( 𝝀

𝝀 𝒏
𝑴!( ) 𝑷𝟎
𝝁
𝑷𝒏 = (𝑴−𝒏)!
para n= 1,2,3,…,M 𝝀 = 𝝀(𝑴 − 𝑳)
𝑳
𝑴 𝑾=
𝝀
𝑳𝒒 = ∑(𝒏 − 𝟏)𝑷𝒏 𝑳𝒒
𝑾𝒒 =
𝒏=𝟏 𝝀

UES/FIA/EII/IOP215/2019 Página 2/3

 FALLO DE MÁQUINA S>1 (b>1)

𝟏 𝑴
𝑷𝟎 = 𝒏 𝒏
𝑴! 𝝀 𝑴! 𝝀 𝑳𝒒 = ∑(𝒏 − 𝒃)𝑷𝒏
[∑𝒃−𝟏
𝒏=𝟎 ( ) + ∑𝑴
𝒏=𝒃 (𝑴 − 𝒏)! 𝒃! 𝒃𝒏−𝒃 (𝝁) ]
(𝑴 − 𝒏)! 𝒏! 𝝁 𝒏=𝒃

𝒃−𝟏 𝒃−𝟏 𝝀 = 𝝀(𝑴 − 𝑳)

𝑳 = ∑ 𝒏𝑷𝒏 + 𝑳𝒒 + 𝒃 (𝟏 − ∑ 𝑷𝒏 )
𝒏=𝟎 𝒏=𝟎

𝑴! 𝝀 𝒏
( ) 𝑷𝟎 𝑳
(𝑴 − 𝒏)! 𝒏! 𝝁 𝒑𝒂𝒓𝒂 𝟎≤𝒏≤𝒃 𝑾=
𝝀
𝑷𝒏 𝑴! 𝝀 𝒏
𝒏−𝒃 (𝝁) 𝑷𝟎
(𝑴 − 𝒏)! 𝒃! 𝒃 𝒑𝒂𝒓𝒂 𝒃 ≤ 𝒏 ≤ 𝑴 𝑳𝒒
𝑾𝒒 =
𝝀
{𝟎 𝒑𝒂𝒓𝒂 𝒏 > 𝑀

COLAS NO POISSON

MODELO M/G/1 MODELO M/D/1

2 2   2 2
Ls  Lq   Lq  Ls  Ws Lq 
2(1   ) 2(1   )
1 Lq 1 L
Ws  Wq  Wq  Ws  Wq  Wq  q
   
P0  1   Pw    1
 1

MODELO M/Ek/1
 2 (k  1)
Ls  Ws Lq 
2k (1   )
1 Lq
Ws  Wq  Wq 
 
 1

UES/FIA/EII/IOP215/2019 Página 3/3