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Fundamentals of Engineering Design

F IRST E DITION

Nadeem Akbar Najar, CEng(I)


BSc.(Mathematics),BSc.(Applied Sciences)
AMIE (Mechanical Engineering),M.Tech(Thermal System & Design)

Shayesta Abdullah
BSc(IT), MCA

Published by
JKERT FOUNDATION
F UNDAMENTALS OF E NGINEERING D ESIGN

B Y: NADEEM A KBAR NAJAR , CE NG (I), S HAYESTA A BDULLAH

Copyright
c 2017, Nadeem Akbar Najar, Shayesta Abdullah

P UBLISHED B Y: J K E R T F OUNDATION , J & K

ISBN 978-93-5291-564-4

First Edition, 2017


Preface

The book titled "Fundamentals of Engineering Design" is an effort towards providing an effective
guidance to the students of B Tech or BE in general and Associate Membership examination of
Institution of Engineers (India) in particular. Since AMIE students mostly rely on self study therefore,
a need was felt to provide a book for the subject which could be studied without the help of any
teacher.
This book covers the most of the concepts of engineering design which are necessary before going
for advanced designing procedure of respective stream. Usually, it is common practice to teach the
general design principles to undergraduate engineering students during the commonalities section of
the programme, whether it is B Tech or BE or AMIE.
No book is complete and there is always a scope for improvement. We shall be happy if errors are
brought to our notice and suggestions are welcome at following mail ID:
nadeemceng@gmail.com

Nadeem Akbar Najar


Shayesta Abdullah
Contents

1 Engineering Design Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


1.1 Engineering Design Process and its structure 9
1.2 Need: Identification and Analysis 11
1.2.1 Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2.2 Types of needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2.3 Need Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2.4 Need Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.5 Principles of Need Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.6 Need Identification and Analysis: An Example . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3 Design Specifications 14
1.3.1 Performance Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.2 Product Design Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.3.3 Manufacturing Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.3.4 Sales Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4 Standards of performance and constraints 16
1.5 Product Life Cycle 17
1.6 Aesthetics 19
1.7 Role of Aesthetics in Engineering Design 19

2 Methods of Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1 Searching for Design Concept 21
2.1.1 Tests to Qualify Design Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2 Evaluation of Design Concepts 23
2.2.1 Physical Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.2 Physical Realisability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.3 Economic Feasibility and Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.3 Design through Morphological Analysis 25
2.3.1 Seven Phases of Morphological Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.4 Brainstorming Technique 28
2.4.1 Rules for Brainstorming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.4.2 Procedure for Brainstorming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.5 Other Design Methods 31
2.5.1 Design by Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.5.2 Design by Evolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.5.3 Design by Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.5.4 Routine Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.5.5 Creative Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3 Detailed Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.1 Introduction 35
3.2 Design for Manufacture 35
3.3 Design for Assembly 38
3.4 Design for Shaping 39
3.5 Design for Maintenance / Maintainability 39
3.5.1 Modularity and Lines of Repair: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.6 Design for Use 42
3.7 Design for Recyclability 42
3.8 Design Checks 42
3.8.1 Clarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.8.2 Simplicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.8.3 Modularity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.8.4 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.9 Standardization and Size Ranges 44
3.9.1 Standardization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.9.2 Preferred Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.9.3 Range Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4 Reliability and Robust Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47


4.1 Introduction 47
4.2 Design for Reliability 47
4.3 Reliability and Quality 48
7

4.4 Reliability in Series and Parallel 48


4.5 Failure Types in Reliability Engineering 50
4.5.1 Bath-Tub Curve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.6 Robust Design 52
4.6.1 Taguchi’s Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

5 Design Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1 Introduction 55
5.2 Design Organization 55
5.3 Communication 56
5.4 Technical Report 58
5.5 Drawings 59
5.6 Presentation 61
5.7 Models 61

6 IT and its Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63


6.1 Introduction 63
6.2 Definition of Information Technology 63
6.3 Characteristics of Information Technology 64
6.4 Importance of Information Technology 64
6.5 Application of IT in Design Organizations 65
6.6 Database Systems 67
6.7 Characteristics of Database Systems 67
6.8 DBMS 68
6.8.1 Component Modules of DBMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.9 Advantages of Using the DBMS Approach 69
6.10 Database Security 70
1. Engineering Design Process

1.1 Engineering Design Process and its structure

Engineering design has been defined by The Accreditation Board for Engineering and Technology

(ABET) as "the process of devising a system, component or process to meet desired needs."

ABET emphasizes that design is an iterative decision-making process, in which natural sciences,

mathematics, and applied sciences (engineering) are applied to meet a stated objective in an optimal

manner.

The engineering design process is a series of steps that engineers follow when they are trying to

solve a problem and design a solution for something; it is a methodical approach to problem solving.

This is similar to the “Scientific Method” which is taught to young scientists. There is no single

universally accepted design process. It seems as though most engineers have their own twist for how

the process works. The process generally starts with a problem and ends with a solution, but the

middle steps can vary. One can think of the engineering design process as a recipe for banana bread;

it can be made a lot of different ways but it’s usually going to start with bananas and it’s going to end

with a loaf of bread. One such “recipe” for the engineering design process will be outlined in this

unit; this is not the only correct version of the process, it is just one example. It will provide a good

starting point for students to explore the engineering process. In figure 1.1, the eight stepped design

process is shown, although the design process varies from industry to industry, but there remains a
10 Chapter 1. Engineering Design Process

consistent sequential progression at the heart of the most design processes. The steps involve:

• Identify the need / problem

• Analyze the need / problem

• Develop the possible solution

• Select the best possible solution

• Construct a prototype

• Test and evaluate the solution

• Communicate the solution

• Redesign

Figure 1.1: Stepwise flow of design process

Figure 1.2: Block diagram of a design process


1.2 Need: Identification and Analysis 11

1.2 Need: Identification and Analysis

1.2.1 Need

A need has been described as a gap between “what is” and “what should be".

1.2.2 Types of needs


Direct Needs

Needs are expressed by the customers to the designer during various processes of need identification.

The direct needs are those needs of the consumer which are apparent and evident from the very

purpose for which the artifact is to be produced.

Latent Needs

While preparing a list of needs in consultation with the customers during need identification there

are various hidden needs which may arise in future as soon as the customer starts using the prod-

uct.During need identification process the customer may not be able to express the hidden needs due

to inexperience or short term thought process. Therefore, it is the duty of the designer to identify the

hidden / latent needs of the customer and incorporate the same in the design.

Constant Needs

The basic purpose for which the product is to be designed can never change although there may be

modifications to the design arising out of various factors. For example, the basic purpose of a chair is

to let the people sit in it, a customer may demand a cushioning or wheeling feature into the existing

design but the basic purpose of the chair remains the same. Such needs which do not change with

the time are termed as constant needs.

Variable Needs

The variable needs keep on changing with the time due to various factors which may compel the

user to demand for the varying features to be incorporated into the product from time to time.

1.2.3 Need Identification

Customer Needs Identification is the process of determining what and how a customer wants a

product to perform. Customer needs are non-technical, and they reflect the customer’s perception of
12 Chapter 1. Engineering Design Process

the product, not the actual design specifications, although frequently they are closely related.

Customer Needs Identification has two major goals:

1. To keep the product focused on customer needs.

2. To identify not just the explicit needs of the customer, but also the latent needs. The latent

needs are the hidden needs.

These customer requirements should be independent of any particular product or potential solution.

After all, it’s only after identifying customer needs that one can begin to meet them.

So with that in mind, the goal is to find out precisely what the customer wants. Here is a four-step

method for identifying customer needs:

1. Gather raw data from customers

2. Interpret the data in terms of customer needs

3. Organize the needs

4. Reflect on the Process

Need identification is the most important step in the design process, because it is directly related

with the satisfaction of the customer. It is of worth to mention here that “the greatest defect a product

can have is not satisfying the customer”.

1.2.4 Need Analysis

Needs analysis is defined as a formal process focus on how a product addresses the needs of a human.

It is not an official business development tool, but is considered a valuable analytical technique

to better gauge the marketability of a product or a service to a human consumer. It is often used

across many industries, such as software development, automobiles, consumer products and banking

services. Needs analysis was originally used for software developers, who used the system in tandem

with requirements analysis - a study of the elements represented within a system.

1.2.5 Principles of Need Analysis

• The opinion of end users is essential to unify a diverse, opinionated design team, and their

opinion should transcend the desires of your design team.

• Market research is essential to unify end user opinions, and to use quantitative and qualitative
1.2 Need: Identification and Analysis 13

research to find the best direction for product or service designs.

• Appeal to the lowest common denominator in end user needs. Marketing to the lowest skill

levels results in the largest potential market.

• Do comprehensive beta tests of your products over a long period of time to allow adequate

adjustments before "freezing" your product for the final manufacturing stage.

• Continue to monitor user feedback after the product launch, and address defects quickly and

keep an accurate record to apply to future releases, if they cannot be addressed immediately in

the current product.

• Elegant designs are the end product of successful needs analysis, and will put your product

head and shoulders above industry peers.

1.2.6 Need Identification and Analysis: An Example

Al Nadeem Inc. , a well-established tool manufacturer (renamed for the purpose of this example), was

looking to enter the growing market of handheld power tools by developing a cordless screwdriver.

Al Nadeem Inc. conducted 30 interviews to get a precise idea of what their customers wanted.

Here are some sample responses from the customers:

• I need to drive screws fast

• I like the pistol grip

• I want to be able to use it when the batteries are dead

• I can’t drive screws into hard wood

Based on these responses, and many, many others, Al Nadeem Inc. was able to create a list of

Interpreted Needs. Here are the interpretations used to design the screwdriver:

• The screwdriver drives screws faster than by hand

• The screwdriver grip is comfortable

• The user can apply torque manually to the screwdriver to drive a screw

• The screwdriver drives screws into hard wood

All of these interpretations, which are written in an affirmative style, helped to guide the engineers.

The need with the asterisk denotes a latent need, something previously unnoticed but clearly

representing a problem many people would identify with.


14 Chapter 1. Engineering Design Process

Al Nadeem Inc. then organized the needs according to their level of importance, frequency of

appearance, etc., after which they developed a highly successful cordless screwdriver. Thanks to an

extensive customer needs identification process, Al Nadeem Inc. was able to clearly define the goals

and restrictions on the screwdriver so that engineers could implement a proper design.

1.3 Design Specifications

A design specification is a detailed document providing information about the characteristics of a

product to set criteria the developers will need to meet. Its use is called for where a structure or

product has to be specially made to meet a need. For example, a design specification must include

all necessary drawings, dimensions, environmental factors, ergonomic factors, aesthetic factors, cost,

maintenance that will be needed, quality, safety, documentation and description. It also tells specific

examples of how the design of the project should be executed, helping others work properly.

A design engineer formulates the design specification. These specifications can be divided into

following groupings:

1. Performance Specification

2. Product Design Specification

3. Manufacturing Specification

4. Sales Specification

1.3.1 Performance Specification

Performance or customer specification is prepared on the basis of market research information or the

specific requirement specified by a particular customer. The information involves:

• The determination of purpose of the product to be designed.

• From market survey, the degree of customer satisfaction from existing products in the market,

is obtained and also the limitations in the existing product are ascertained.

• Surveys also reveal the selling price of the existing product.

• It is also ascertained that whether the product is a luxury or a necessity.

• The information about the target users is also obtained.

• Aesthetic considerations are also given a thought.


1.3 Design Specifications 15

• Operational and environmental conditions to which the product will be subjected to.

• Operational safety requirements, limitations of use and associated hazards.

• Servicing and maintenance considerations are also specified.

• A mention of degree of variability of acceptance to the customer in terms of the parameters

associated with performance, appearance, shelf and design life, rate of deterioration, reliability

etc.

1.3.2 Product Design Specification

The product design specification specifies the characteristics, capabilities and limitations of the

product. Extreme care is to be exercised while preparing this specification as there is an ardent need

to compare the specification prepared by engineer with that of the customer’s specifications so as to

show the compliance. This specification gives a complete description of the product. The important

features of product design specification are as follows:

• Under specified operating conditions, the design life in terms of time (hours or days or months

or years) , number of operations or cycles of operation which can be expected from the product.

• Under specified operating conditions, expected rate of degradation of the product.

• The determination of performance parameters. For example, the manufacturers of a bike

specify the mileage as 70 Kilometer /Litre.

• Under specified design life and operating conditions, the reliability which can be expected

from the product.

• The variation of performance under various operation conditions like environment cycling,

vibration, saline environment, noise, fumes or any other biological factor.

1.3.3 Manufacturing Specification

It comprises of the information, whatever is necessary for the manufacture of the product. These

specifications are the most complex in nature involving:

• Drawings of components and assemblies (CAD Drawings).

• Tool details including jigs, fixtures and measuring equipments.

• Equipment calibration requirements.


16 Chapter 1. Engineering Design Process

Figure 1.3: Product design specification

• Specifications of the raw materials.

• Instructions for assembly, packaging, storage, transport and the final installation at end user

site.

• Details of the trade and respective standard.

1.3.4 Sales Specification

This specification includes the information related to performance, safety and reliability as claimed

by the manufacturer. The customer decides the final selection of a particular product on the basis of

this specification.

It includes the following features:

• Complete illustration of the product appearance.

• Dimensional details of the product usually external dimensions.

• Statement of performance in terms of characteristics and claims.

• After sales service, safety and reliability details.

1.4 Standards of performance and constraints

Standards of performance and constraints are a set of complex requirements which are a must to

ensure the matching of reliability level, cost, safety level and overall performance to that as expected

by the customer. The success of a system depends upon whether the design performs its function to
1.5 Product Life Cycle 17

Figure 1.4: Standards of performance and constraints

the desired level of requirement or not. If it performs well, we say the design is successful otherwise

the system fails. Figure 1.4, shows the standards of performance and constraints diagrammatically.

1.5 Product Life Cycle

A product has a life of its own and goes through cycles. Although different products have different

types of life cycles, the traditional product life cycle for most products is shown in Figure 1.5. If a

manufacturer is considering entering an industry and making a product, knowing where the product

is in its life cycle can provide valuable information of how to position its product in the market in

terms of price, promotion and distribution. Products typically go through four stages during their

lifetime. Each stage is different and requires marketing strategies unique to the stage.

Introduction Stage:

This stage involves introducing a new and previously unknown product to buyers. Sales are small,

the production process is new, and cost reductions through economies of size or the experience curve

have not been realized. The promotion plan is geared to acquainting buyers with the product. The
18 Chapter 1. Engineering Design Process

Figure 1.5: Product Life Cycle

pricing plan is focused on first-time buyers and enticing them to try the product.

Growth Stage:

In this stage, sales grow rapidly. Buyers have be come acquainted with the product and are willing to

buy it. So, new buyers enter the market and previous buyers come back as repeat buyers. Production

may need to be ramped up quickly and may require a large infusion of capital and expertise into the

business. Cost reductions occur as the business moves down the experience curve and economies of

size are realized. Profit margins are often large. Competitors may enter the market but little rivalry

exists because the market is growing rapidly. Promotion and pricing strategies are revised to take

advantage of the growing industry.

Mature Stage:

In this stage the market becomes saturated. Production has caught up with demand and demand

growth slows precipitously. There are few first-time buyers. Most buyers are repeat buyers. Compe-

tition becomes intense, leading to aggressive promotional and pricing programs to capture market

share from competitors or just to maintain market share. Although experience curves and size

economies are achieved, intense pricing programs often lead to smaller profit margins. Although

companies try to differentiate their products, the products actually become more standardized.

Decline Stage:

In this stage buyers move on to other products and sales drop. Intense rivalry exists among competi-
1.6 Aesthetics 19

tors. Profits dry up because of narrow profit margins and declining sales. Some businesses leave the

industry. The remaining businesses try to revive interest in the product. If they are successful, sales

may begin to grow. If not, sales will stabilize or continue to decline.

1.6 Aesthetics

The literal meaning of aesthetics is "a set of principles concerned with the nature and appreciation of

beauty or the branch of philosophy which deals with questions of beauty and artistic taste."

Aesthetics is concerned with how things look. This can be influenced by an objects’ appearance and

its style. The appearance of an object is the feature that people notice first. In some ways appearance

can be very personal and is influenced by things like the materials from which the object is made

and the type of finish applied to its surface.

It is important that products have visual appeal. In a world where many new products function in a

similar way, it is often the appearance which sells the product. Aesthetics is a pan of design which is

difficult to analyze and describe in words. However there are aspects of appearance which can be

considered separately.

1.7 Role of Aesthetics in Engineering Design

Aesthetics forms an important element of engineering design. Every engineering design gives

due consideration to the aesthetics aspect. No matter how best the design is, the final outlook of

the product should be eye catcher. A customer gets attracted to the aesthetically sound products.

Therefore, it is the duty of designer to incorporate the aesthetic aspects into the design. The

importance of aesthetics for engineering design can be summarized as follows:

1. Function

2. Form

3. Unity

4. Style

1. Function: The element of function in the concept of aesthetics underlines the form description
20 Chapter 1. Engineering Design Process

of the actual operative function of the product. The function is not confined to mechanical

function of the product but it also covers the cost function, environment function, user accep-

tance and familiarity, maintenance as well as aesthetics.

2. Form: A form comprises of elements like line proportion, colour and texture. A designer sets

a unique form by organizing the above elements of form, properly.

3. Unity: The word ’Unity’ signifies the harmonious combination of the components of the

product. Unity is worked out by the designer with the help of similar proportions and shapes.

A designer should be able to recognize and create a delicate balance of unity with variety

within the framework of the form of the product.

4. Style: The styling refers to ornamentation of the external look of the product to serve as an

eye catcher. The very purpose of the styling is to attract the consumer towards the product.

Styling is different from aesthetic quality which results from proper function, form and unity.

*
2. Methods of Design

2.1 Searching for Design Concept

Upon choosing a particular design idea, it is compulsory to validate the design idea so as to go ahead

with other steps of design process till commercial production. Design concept signifies the validity

of a design idea. While executing a design method,a large number of feasible solutions may arise. It

is not possible to study each and every solution due to time and cost constraints.Therefore, only a

best possible solution is selected subjected to the criteria specified by customer needs, that is, the

selected solution must comply with the customer needs.

Qualifying Design Concept

A solution is declared to have qualified the design concept or validation when it has been subjected

to testing rather model testing. Testing demonstrates the adequacy of a product or design by giving

direct or tangible results. Tests are used to investigate the ideas, check the feasibility of ideas or

concepts and also help in demonstrating the compliance of the product with specific requirements.

Figure 2.1, shows the attributes of a qualifying design concept.


22 Chapter 2. Methods of Design

Figure 2.1: Attributes of a qualifying design concept

2.1.1 Tests to Qualify Design Concept


Scale Model Test

A scaled down or a small model of the original product is developed to investigate the feasibility of

the design. It also helps in evaluation of new concepts.

Development Test

New variables of new materials or new components or new systems are determined by development

tests. Development tests help in giving a practical shape to the products. These tests also enable one

to check the rigidity of design.

Prototype Test

A full size replica model of original product is developed to explore workability of the design. Doing

prototype testing is of paramount importance before proceeding for commercial production.

Proof Test

Proof tests bring out the degree of variability in the performance of the model with respect to

expected design performance. The importance of proof test lies in identifying failure modes and

weak links in the product.It can also give information about the maintenance strategy for a particular

design. Verification of a design depends upon the results obtained from proof tests.
2.2 Evaluation of Design Concepts 23

Acceptance Test

This type of test is carried out on final product to verify that whether the product meets the design

requirements or not.

2.2 Evaluation of Design Concepts

2.2.1 Physical Reliability

Reliability is defined as the probability with which a product will perform its desired function under

a set of specified operating conditions over a period of time. A design concept needs to be evaluated

for physical reliability , that is the reliability of the design should be as close as possible to 1.0 for a

design to be called as highly reliable. Reliability is an important design parameter which determines

the overall reliability of the product by computing the reliability of individual components. Should

the redundancy of components be increased in parallel, the reliability of the product increases many

folds. The physical structure of the product needs to be strong enough to enable the user to use the

product over a predetermined period of time under given set of operating conditions.

2.2.2 Physical Realisability

Physical realisability of alternative solution depends upon an inter-relationship between various

factors. In order to enable the designers to take a decision, it is necessary to develop a theory of

physical realisability which explains the effect of various factors that need to be considered in the

design.Every manufacturer has a level of confidence at the time of taking a decision whether they

can give the product final shape or not, in other words, whether the product is realizable or not. It

is the belief of manufacturer which compels him to start the project. Money and time is available

with every manufacturer still some products are realizable, some are not. The intensity of belief (that

a physically realizable design can be accomplished with given money and time ) is an important

factor while deciding physical realisability. These beliefs cannot be absolute, as there is always some

amount of uncertainty until the product is realized, this is given by confidence level using following

mathematical formula:
24 Chapter 2. Methods of Design

Confidence Level,

  
dE
L = f E.RB . (2.1)
dR

where, E = amount of favourable evidence in decimals,

R= Current expenditure in rupees and it may vary from 0 to RB

RB =allowable budget of time and money,


dE
dR = initial rate of increase in favourable evidence with expenditure.

2.2.3 Economic Feasibility and Utility

Ultimate goal of a manufacturer is to earn a profit and make an image in the eyes of the customer

through a well established brand. Therefore, the design team in consultation with a financial analyst

develops an economic model of the new product. The purpose of the development of the model

is to justify the continuation of product development program and resolve specific trade-offs, for

example, manufacturing and development costs. An early economic analysis is preferred before the

commencement of the project to anticipate the profits in advance. Economic worth of a product is not

measured from cost of the product only, but, the utility also plays an important role in determination

of economic worth of a product.Thus, the economic feasibility of a design is best measured by

product utility factor. More the utility of a product , the more is its economic worth. It can be best

understood from the following example.

Suppose two bulbs A and B are available to the customer from the market and the comparison of the

two is done on the basis of their corresponding illuminating ability and life in months as follows:

Bulb A has a total utility as follows:

Bulb Illumination Life (Months) Utility


A 6 3.5 9.5
B 7 3 10

Table 2.1: Illuminating ability and life of two bulbs

UA = 6 + 3.5 = 9.5

Bulb B has a total utility as follows:


2.3 Design through Morphological Analysis 25

UB = 7 + 3 = 10

Thus, it is evident that bulb B has more utility than bulb A. Therefore, the economic worth and

economic feasibility of bulb B is more.

2.3 Design through Morphological Analysis

Morphology

The literal meaning of the word "morphology" with respect to a design concept, is a systematic search

for alternatives by looking at possible combinations of diverse and previously unrelated parameters.

Morphological Analysis

Morphological analysis refers to a method of searching for ideas. Generally, through a design

method a large number of solutions are generated against a particular problem and it is must to

reduce them to few feasible solutions. Therefore, some solutions are ignored by terming them

as incompatible and some are selected. The selected solutions termed as feasible solutions are

compared on time-cost requirement basis. In case of projects, the morphology of design refers to a

series of major phases. Normally, a new phase is never begun unless the preceding one has not been

finished.Thus, morphology of design ensures a chronological structure of a design project.

2.3.1 Seven Phases of Morphological Analysis

Phase 1:Feasibility Study

The purpose of feasibility study is to achieve a set of useful solutions to problem. In this phase

of morphological analysis, various elements of design, parameters , constraints and major design

criteria are identified.

Phase 2:Preliminary Design

The purpose of preliminary design is to look for a best design concept out of many alternatives. In this

phase of morphological analysis less wanted solutions are eliminated after determining superiority

or inferiority of various solutions. A surviving solution is subjected to close examination and a

synthesis study is initiated. Tolerances of various components and critical materials is established.

Finally, a projective type study is undertaken before going for next phase.
26 Chapter 2. Methods of Design

Phase 3:Detailed Design

The purpose of this phase is to furnish the engineering description of a tested and a producible design.

The importance of this phase lies in the fact that a final decision (whether to continue or abandon) on

a particular design concept is taken. If a decision of continuation is taken, therefore a master layout

is prepared and experimental investigation is initiated by making a prototype. Finally, a prototype is

tested and evaluated taking into consideration, the fulfillment of customer needs.

Phase 4:Planning for Production Processes

First three phases of morphological analysis lie in the domain of design engineers and rest phases

are shared by other segments of management as well. In this phase, a proper planning of tool design

and production engineering department is carried out.Since, the decision of production involves

enormous economic commitment, therefore planning for production processes is a critical activity.

Following aspects of production planning are studied:

• A detailed planning of manufacturing processes is carried out.

• Planning about design of tools and fixtures is carried out.

• Planning about the need of designing new product and plant facilities is carried out.

• It also involves the planning for an efficient quality control system.

• Planning for production and personal job specification, standard times, labour costs, production

control, work schedule and inventory control, standard cost of labour, materials and services.

• Planning for information flow system is carried out.

• Since, production involves the major capital investment, therefore, an efficient financial

planning is an ardent need.

Phase 5:Planning for Distribution

The purpose of planning for distribution is to ensure the establishment of an effective and flexible

system for distribution of finished goods. The decision on the packing of the product is taken in this

phase. For an efficient distribution of the product, a warehouse plays an important role, therefore,

decision on warehousing system is also taken in this phase.It also involves the planning for promoting

the product before the target users, therefore an efficient and economical promotional activity is

undertaken. Usually, the products are to be transported from the premises of manufacturer to the
2.3 Design through Morphological Analysis 27

retail outlets or directly to the users, through rail, aircraft or ship, therefore, certain features are

added to the product by adding hooks, lugs or brackets to the body of product during design only to

ensure the safe and secure carriage.

Phase 6:Planning for Consumption

The purpose of this phase is to incorporate, in the design, adequate service features and to provide a

rational basis for product improvement and design. Following are the important steps involved in

this phase:

• Design for maintenance, that is, the product should involve least and easy maintenance.

• Design for reliability, that is the product should be reliable and dependable.

• Design for safety, that is, adequate safety features should be incorporated in the design.

• Human factor should be considered to ensure convenience in use.

• Sufficient aesthetic features should be included in the design.

• Design for operational economy ,that is, the running or operational costs should be as minimum

as possible.

• Design for adequate duration of service, that is, the product should not suffer frequent

breakdowns or out of service situations but should offer the services upto considerable duration

of time.

• Design for product improvement on the basis of service data and its incorporation into the

next generation designs.

Phase 7: Planning for Obsolescence

This phase of morphological analysis deals with the disposal of obsolete product. Following points

are to taken into the consideration while planning for obsolescence:

• It is the duty of designers and engineers to anticipate the problems associated with the

obsolescence and disposal of a product as they are aware of the constituent materials of the

product.

• Products should be designed in such a way that rate of obsolescence should be reduced by

taking into account the anticipated effects of technical developments.

• Designers should try to match the physical life of a product with the anticipated service life to
28 Chapter 2. Methods of Design

avoid any premature failure of the product.

• A product should be designed on the basis of several levels. If a higher level becomes obsolete,

the next sub level should ensure the further use of the product.

• Design of the product should involve the possible retrieval of reusable and long lived compo-

nents from the product upon obsolescence.

Figure 2.2: Morphology of Design

2.4 Brainstorming Technique

Brainstorming is a tool used by teams to bring out the ideas of each individual and present them in

an orderly fashion to the rest of the team. The key ingredient is to provide an environment free of

criticism for creative and unrestricted exploration of options or solutions to a design problem.

Brainstorming helps a team break free of old, ineffective ideas. This free-wheeling technique for

generating ideas may produce some that seem half-baked, but it can lead to new and original solutions
2.4 Brainstorming Technique 29

to problems. Some of the specific benefits of brainstorming are that it:

• Encourages creativity. It expands our thinking to include all aspects of a problem or a solution.

A design team can identify a wide range of options.

• Rapidly produces a large number of ideas.By encouraging people to offer whatever ideas come

to mind, it helps groups develop many ideas quickly.

• Equalizes involvement by all team members.It provides a nonjudgmental environment that

encourages everyone to offer ideas. All ideas are recorded.

• Fosters a sense of ownership. Having all members actively participate in the Brainstorming

process fosters a sense of ownership in the topic discussed and in the resulting activities. When

the people on a team contribute personally to the direction of a decision, they are more likely

to support it.

• Provides input to other tools.You may want to affinitize the brainstormed ideas. And, if

appropriate, you can work with the team to reduce the number of ideas by multi-voting.

Brainstorming is useful when you want to generate a large number of ideas about issues to

tackle, possible causes of problems, approaches to use, or actions to take.

2.4.1 Rules for Brainstorming

For all participants to enjoy a creative and productive Brainstorming experience, the facilitator needs

to review and get team member’s buy-in on the ground rules for the session. These are the rules :

• Active participation by all team members. Everyone expresses his or her ideas, even if they

seem silly or far out.

• No discussion—criticisms, compliments, or other comments—during the brainstorm.

• Build on ideas generated by other team members.

• All ideas written exactly as presented and displayed where everyone can see them.

• Set a time limit.

• Clarify ideas.After the brainstorm, go over the list to make sure that all team members

understand the ideas. Remember that you are only clarifying the ideas, not making judgments

about them.

• Combine ideas.See whether two or more ideas that appear to be the same can be combined.
30 Chapter 2. Methods of Design

2.4.2 Procedure for Brainstorming

The recommended sequence for conducting brainstorming and some suggestions for conducting the

session effectively are provided below:

• Review the rules for Brainstorming. Describe how this session will be conducted by going

over the points below.

• Set a time limit for Brainstorming, assign a timekeeper and data recorder, and start the clock.

Brainstorming should be a rapid generation of ideas, so do it quickly; 5-15 minutes works

well. If the time limit has expired and ideas are still being generated, you can extend the time

limit at five-minute intervals.

• State the topic to be brainstormed in the form of a question. Write it down and post it where

everyone can refer to it. Ensure that everyone understands it.

• Collect everyone’s ideas.After allowing a few minutes for the participants to think about the

question, ask them to give their ideas. Establish either a structured or unstructured format for

calling out ideas:

- Structured: The facilitator establishes a rotation that enables each person in the group to

contribute an idea in turn. Any individual who is not ready with an idea when his or her turn

comes can pass until the next round, when he or she may offer an idea or pass again.

- Unstructured: Team members call out ideas as they come to mind. This method calls for close

monitoring by the facilitator to enforce the ground rules and ensure that all team members

have a chance to participate.

• Record ideas on a chart pack as they are called out, or collect ideas written by team members

on post-its . Display the ideas where everyone can see them. Having the words visible to

everyone at the same time avoids misinterpretation and duplication and helps stimulate creative

thinking by other team members.

- When recording ideas, ensure that they are written down exactly as spoken by the team

member. Don’t interpret. - Try to generate as long a list as possible. Keep Brainstorming until

all participants have passed or the allotted time has expired.


2.5 Other Design Methods 31

• Clarify each idea after all ideas have been presented, to ensure that all members have the

same understanding of it. Pointing to each idea on the chart pack in turn, ask the participants

whether they have any questions about its meaning. You may have to ask the contributor to

explain the idea in ac different way.

• Eliminate duplications. If two or more ideas appear to mean the same thing, you should try to

combine them or eliminate the duplicates. Before you can wrap the like ideas into a single

item or eliminate any items on the list, all of those who contributed the similar ideas must

agree that they mean the same thing. Otherwise, they remain as separate items.

2.5 Other Design Methods

Systematic Search

The purpose of this method is to solve a design problem using logical certainty. This method is also

referred to as systematic search method of designing.

Synectics

The purpose of this method is to direct the spontaneous activity of the brain and the nervous system

towards the exploration and transformation of design problem.

Quirk’s Reliability Index

The aim of this method is to enable the inexperienced designers to eliminate the unreliable compo-

nents without testing.

Matchett’s Fundamental Design Method (FDM)

The aim of this method is to enable a designer to perceive and control the pattern of his thoughts and

to relate this pattern more closely to all aspects of a design solution.

Interaction Matrix

It works on the basis of establishing the connections between various elements within a problem.
32 Chapter 2. Methods of Design

2.5.1 Design by Innovation

Innovative design is achieved by rapid scientific growth and technological discoveries as well as

competition among companies. Since, the needs of the society are evolving continuously and

growing relatively. The R & D teams of design organizations are consistently working towards

the betterment of existing designs by incorporating recent innovations in other fields of science

and technology. Innovation leads to the new designs to satisfy ever growing needs of the society.

Following are the key features of a successful innovative design:

• Competitive price

• Good appearance

• Sound functional design

• Better quality, both in material and workmanship

• Improved convenience in use

• Easy maintenance

• Use of new materials with relatively excellent qualities

• Eco-friendly nature of product

2.5.2 Design by Evolution

Evolutionary method of design is based on developments in the design of tools, equipment, processes

over a considerable period of time. Things get changed gradually with the passage of time and

each change was made to overcome some difficulty faced by the user. The main reason for slow

development was the absence of proper information and the design data. Figure 2.3, shows the

evolutionary design and development of telephone into smart phone.

Figure 2.3: Evolution of Telephone


2.5 Other Design Methods 33

2.5.3 Design by Evaluation

Once a prototype is made, it is studied in a careful manner before going for actual production to

ensure that it can be manufactured. The designer is expected to keep following constraints in his

mind:

• The total market value for the product.

• That portion of the total market which might demand a product like the one being designed.

• Market penetration, that is, that part of the reduced market which might demand the particular

design developed.

• The price at which the substitute competitive products are being sold in the market.

• The basic price of the product.

2.5.4 Routine Design

Routine design is such a concept, in which the design space of the function, expected behaviours

and structure variables are known and the problem is one of the instantiating values for the structure

variables.

2.5.5 Creative Design

Creativity is the ability to the synthesizing new combinations of ideas and concepts into meaningful

and useful forms. Engineering creativity is more akin to inventiveness than research.

Creative Process

The creative process can be viewed as moving from an amorphous idea to a well established idea,

from a chaotic idea to an organized idea or from an implicit to explicit idea.

Generation of creative ideas occur by a slow, deliberate process that can be cultivated and enhanced

with study and practice. Following is a four stage process, one should follow to become creative:

1. Preparation: The elements of the problem are examined and their inter-relations are studied.

2. Incubation:After the mind is fully prepared and is in a condition to recognize a solution, a

time gap or a period is observed to be existing between period of preparation and illumination,

during which the mind may be relaxed. This time period is called incubation period.
34 Chapter 2. Methods of Design

3. Inspiration: A solution or a path towards the solution suddenly emerges. The sub-conscious

mind is always attempting at a solution by constantly rearranging various facts and experiences

stored within the memory. This stage is called inspiration.

4. Verification: Once the solution has struck to mind , it needs to be analyzed, tested and verified

for its correctness. It is the final process of a creative process.

Upon verification, we get a creative design.

*
3. Detailed Design

3.1 Introduction

3.2 Design for Manufacture

Consideration of manufacturing (also termed as production or fabrication) processes during the

design stage of a product is fundamental to successful design. Since selection of materials must

precede consideration and analysis of manufacturability, herein it will be assumed that this stage is

part of the definition of functional requirements (in response to customer needs) and thus will not be

addressed. Primary issues that do arise during material selection include product life, environmental

conditions, product features, and appearance factors.

Design for Manufacturing (DFM) and design for assembly (DFA) are the integration of product

design and process planning into one common activity. The goal is to design a product that is easily

and economically manufactured. The importance of designing for manufacturing is underlined by

the fact that about 70% of manufacturing costs of a product (cost of materials, processing, and

assembly) are determined by design decisions, with production decisions (such as process planning

or machine tool selection) responsible for only 20%. The heart of any design for manufacturing

system is a group of design principles or guidelines that are structured to help the designer reduce

the cost and difficulty of manufacturing an item. The following is a listing of these rules:
36 Chapter 3. Detailed Design

1. Reduce the total number of parts:The reduction of the number of parts in a product is

probably the best opportunity for reducing manufacturing costs. Less parts implies less

purchases, inventory, handling, processing time, development time, equipment, engineering

time, assembly difficulty, service inspection, testing, etc. In general, it reduces the level of

intensity of all activities related to the product during its entire life. A part that does not need

to have relative motion with respect to other parts, does not have to be made of a different

material, or that would make the assembly or service of other parts extremely difficult or

impossible, is an excellent target for elimination. Some approaches to part-count reduction

are based on the use of one-piece structures and selection of manufacturing processes such as

injection molding, extrusion, precision castings, and powder metallurgy, among others.

2. Develop a modular design:The use of modules in product design simplifies manufacturing

activities such as inspection, testing, assembly, purchasing, redesign, maintenance, service,

and so on. One reason is that modules add versatility to product update in the redesign

process, help run tests before the final assembly is put together, and allow the use of standard

components to minimize product variations. However, the connection can be a limiting factor

when applying this rule.

3. Use of standard components: Standard components are less expensive than custom-made

items. The high availability of these components reduces product lead times. Also, their

reliability factors are well ascertained. Furthermore, the use of standard components refers to

the production pressure to the supplier, relieving in part the manufacturer’s concern of meeting

production schedules.

4. Design parts to be multi-functional: Multi-functional parts reduce the total number of parts

in a design, thus, obtaining the benefits given in rule 1. Some examples are a part to act as

both an electric conductor and as a structural member, or as a heat dissipating element and as

a structural member. Also, there can be elements that besides their principal function have

guiding, aligning, or self-fixturing features to facilitate assembly, and/or reflective surfaces to

facilitate inspection, etc.


3.2 Design for Manufacture 37

5. Design parts for multi-use: In a manufacturing firm, different products can share parts that

have been designed for multi-use. These parts can have the same or different functions when

used in different products. In order to do this, it is necessary to identify the parts that are

suitable for multi-use. For example, all the parts used in the firm (purchased or made) can

be sorted into two groups: the first containing all the parts that are used commonly in all

products. Then, part families are created by defining categories of similar parts in each group.

The goal is to minimize the number of categories, the variations within the categories, and the

number of design features within each variation. The result is a set of standard part families

from which multi-use parts are created. After organizing all the parts into part families, the

manufacturing processes are standardized for each part family. The production of a specific

part belonging to a given part family would follow the manufacturing routing that has been

setup for its family, skipping the operations that are not required for it. Furthermore, in design

changes to existing products and especially in new product designs, the standard multi-use

components should be used.

6. Design for ease of fabrication:Select the optimum combination between the material and

fabrication process to minimize the overall manufacturing cost. In general, final operations

such as painting, polishing, finish machining, etc. should be avoided. Excessive tolerance,

surface-finish requirement, and so on are commonly found problems that result in higher than

necessary production cost.

7. Avoid separate fasteners:The use of fasteners increases the cost of manufacturing a part due

to the handling and feeding operations that have to be performed. Besides the high cost of the

equipment required for them, these operations are not 100% successful, so they contribute

to reducing the overall manufacturing efficiency. In general, fasteners should be avoided and

replaced, for example, by using tabs or snap fits. If fasteners have to be used, then some guides

should be followed for selecting them. Minimize the number, size, and variation used; also,

utilize standard components whenever possible. Avoid screws that are too long, or too short,

separate washers, tapped holes, and round heads and flatheads (not good for vacuum pickup).

Self-tapping and chamfered screws are preferred because they improve placement success.
38 Chapter 3. Detailed Design

Screws with vertical side heads should be selected vacuum pickup.

8. Minimize assembly directions: All parts should be assembled from one direction. If possible,

the best way to add parts is from above, in a vertical direction, parallel to the gravitational

direction (downward). In this way, the effects of gravity help the assembly process, contrary

to having to compensate for its effect when other directions are chosen.

9. Maximize compliance:Errors can occur during insertion operations due to variations in

part dimensions or on the accuracy of the positioning device used. This faulty behavior

can cause damage to the part and/or to the equipment. For this reason, it is necessary to

include compliance in the part design and in the assembly process. Examples of part built-in

compliance features include tapers or chamfers and moderate radius sizes to facilitate insertion,

and nonfunctional external elements to help detect hidden features. For the assembly process,

selection of a rigid-base part, tactile sensing capabilities, and vision systems are example of

compliance. A simple solution is to use high-quality parts with designed-in-compliance, a

rigid-base part, and selective compliance in the assembly tool.

10. Minimize handling: Handling consists of positioning, orienting, and fixing a part or compo-

nent. To facilitate orientation, symmetrical parts should be used when ever possible. If it is

not possible, then the asymmetry must be exaggerated to avoid failures. Use external guiding

features to help the orientation of a part. The subsequent operations should be designed so

that the orientation of the part is maintained. Also, magazines, tube feeders, part strips, and so

on, should be used to keep this orientation between operations. Avoid using flexible parts -

use slave circuit boards instead. If cables have to be used, then include a dummy connector to

plug the cable (robotic assembly) so that it can be located easily. When designing the product,

try to minimize the flow of material waste, parts, and so on, in the manufacturing operation;

also, take packaging into account, select appropriate and safe packaging for the product.

3.3 Design for Assembly

Assembly is a manufacturing process normally seen as an activity that does not add value to the final

product.Depending upon the number of components, sub-assemblies and complexities of the system,
3.4 Design for Shaping 39

the cost of assembly may soar too high thereby reducing the profit margin of the manufacturer. Thus

every effort should be made to minimize assembly costs by minimization of the total number of

parts, avoidance of several directions of assembly, and maximizing assemblability through the use of

following guidance features:

• Design parts with geometrical symmetry, and if not possible exaggerate the asymmetry.

• Avoid part features that will cause jamming and entanglement, and if needed add nonfunctional

features to achieve this objective.

• Incorporate guidance features to part’s geometry for ease of joining, such as chamfers; clear-

ances should be configured for maximum guidance, but for minimum potential of jamming.

• Design products for unidirectional vertical (layered) assembly in order to avoid securing the

previous sub-assembly while turning it.

• Incorporate joining elements into the parts (such as snap fits) in order to avoid holding them in

place when utilizing additional joining elements (such as screws, bolts, nuts, or even rivets).

Snap fits can be designed to allow future disassembly or be configured for permanent joining

owing to potential safety hazards.

3.4 Design for Shaping

Shape and size of a product play an important role in the selection of the best solution to the problem.

A customer is more or less interested in choosing a product having a pleasant shape. A designer has

to maintain an aesthetically sound shape of the product throughout the design process.

3.5 Design for Maintenance / Maintainability

Maintainability is the degree to which a product allows safe, quick and easy replacement of its

component parts. It is embodied in the design of the product. A lack of maintainability will

be evident as high product maintenance costs, long out-of service times, and possible injuries to

maintenance engineers. One measure of maintainability is Time to Repair (TTR, also known as

‘turn-around time’). In large pieces of equipment, maintenance times might be listed for different

tasks on individual parts of the equipment. Two kinds of maintenance activity can be identified for
40 Chapter 3. Detailed Design

any product:

• Preventive maintenance, for example replacing engine spark plugs every 30,000 km, or

changing the oil filter. Preventative maintenance requires the replacement of parts that are still

working but are expected to fail soon. It is also undertaken where degradation of a component

endangers components elsewhere in the product. For example an old oil filter may cause

serious engine damage by starving bearings of oil, or allowing abrasive metal sludge into clean

areas.This type of maintenance is also known by various names like; Condition monitoring,

predictive maintenance etc.

• Breakdown maintenance (repair), for example fitting a new vehicle starter motor where the

existing motor has burned out. Breakdown maintenance is performed after the product has

failed.

If the anticipated life of a component is known, failure can be avoided by scheduled replacement.

In certain instances, wholesale preventative maintenance is cheaper than piecemeal breakdown

maintenance. For example, replacing all the fluorescent lights in an office once a year can be

cheaper than replacing lights individually as they fail, because labor is used more efficiently. Since

maintainability is designed in, it is important to specify both reliability and maintainability targets

early in the design cycle. This in turn requires early knowledge of the anticipated life of the product

and its constituent parts, and the degree to which the parts are to be made replaceable.

3.5.1 Modularity and Lines of Repair:

A further consideration is where the components are to be replaced. This could be at the point of

use, at a repair depot, or at the point of manufacture. Car maintenance enthusiasts will replace spark

plugs at the point of use (their home). Most people will have them replaced at a repair depot (their

local dealer or garage). It would clearly be costly and inconvenient if the car had to be returned

to the manufacturer for replacement of spark plugs. These geographical points of repair are of ten

referred to as ‘lines of maintenance’ as follows:

• 1st line maintenance occurs at the point of use. It could be at home, wherever a vehicle

breaks down, on the tarmac in the case of an aircraft, or at the coalface in the case of mining
3.5 Design for Maintenance / Maintainability 41

equipment. It is appropriate to the replacement of small modular items that require a minimum

kit of tools and can be replaced within minutes.

• 2nd line maintenance occurs at a nearby maintenance depot. This could be railway workshops,

a car dealer, or your local domestic appliance service centre. It is appropriate where an

extended toolkit or special skills and processes are required, where adjustments must be made,

where special handling is required, where the time to repair may be lengthy, where reassembly

is complex, or where protection against the weather is important.

• 3rd line maintenance is undertaken by the manufacturer. It is rare for volume products to be

returned to the manufacturer for repair, but does happen in the case of bespoke equipment

or where the repair process requires skills and equipment beyond those available at the

local service centre. Examples would be aircraft re-wiring or engine rebuilds, and specialist

equipment servicing and repair. For volume products, 3rd line maintenance is not usually

economically viable.

This raises the issue of modularity. If the toolkit at 1st line is limited in size, then it may be more

convenient to replace not the failed component, but the entire module in which the failed component

is fitted. For example, a public address system consisting of separate mixer, CD player, amplifier

and loudspeakers is modular. The amplifier module can be replaced at 1st line without the need to

disturb other modules, and no special tools are required. The failed amplifier can then be sent to 2nd

or 3rd line for repair while the replacement is in use.

Modularity improves maintainability, but carries cost penalties. This is one reason why consumer

electronics manufacturers are moving away from separate modules towards ‘all-in-one’ entertainment

systems. There are also weight penalties to consider – modularity adds mass -a potential headache for

aircraft manufacturers. Software can also be made modular. A typical approach is that of ‘structured

programming’, where the main programme consists solely of a list of ‘go to subroutine’ commands,

each command pointing to a self-contained sub-routine or ‘module’.


42 Chapter 3. Detailed Design

3.6 Design for Use

While designing a product, a designer has to be careful while considering the needs of customers and

the convenience of use for all types of customers. A product should be usable with extreme dexterity

for everyone. Suppose a designer designs a seating chair for an examination hall which needs the

installation of writing pads at the hand rests of the chairs. Usually we find chairs having pads fixed

at the right hand rest of the chairs, but, the left-handed people can not use the chair for writing the

examination. Therefore,a flexible design needs to be carried out to take care of everyone.

3.7 Design for Recyclability

In the wake of concept of sustainable development, there has always been a thrust on environment

preservation in the manufacturing sector. Various government regulations and circulars have been

issued to employ the concept of design-for-recycling. The design guidelines for“green” products and

processes can be summarized as:

• Increase efficiency of energy use, while considering environmental impact.

• Minimize the amount of materials used.

• Use recyclable and biodegradable materials where possible. remanufacturing.

3.8 Design Checks

3.8.1 Clarity

Designer is supposed to have a clear thinking about shape, size, functions of a particular product. At

various stages of design process, design checks for clarity are to be carried out to ensure that the

shape, size and functions of the products are meeting the requirements of the design and customer.

3.8.2 Simplicity

A designer has to insist on simplicity of design. It means that the parts, components, assemblies of

the product should have a simple design functions. Simple design functions have following benefits:

• Maximize the life expectancy of the product (in materials as well as technology).

• Design a modular product for ease of disassembly and


3.8 Design Checks 43

• Simple parts are easy to assemble and disassemble.

• Simple parts entail easy maintenance.

• Simple design ensures ease of use.

• Cost of assembly and manufacture are reduced by opting for simple design.

3.8.3 Modularity

Modular design, or "modularity in design", is a design approach that subdivides a system into smaller

parts called modules or skids, that can be independently created and then used in different systems.

A modular system can be characterized by functional partitioning into discrete scalable, reusable

modules; rigorous use of well-defined modular interfaces; and making use of industry standards for

interfaces. With the increase in number of parts, components, sub-assemblies of the product, the

overall complexity of the design increases in terms of tedious maintenance practices, difficulty in

locating a fault, difficulty in troubleshooting, difficulty in assembling and disassembling, increase in

idle time upon breakdown etc. Therefore, every designer strives for a modular design. A modular

design divides a huge number of relevant components and sub-assemblies into few modules or

sub-systems. Modularity has following benefits:

• Ease of maintenance

• Ease of assembling/disassembling thereby reduction in cost of assembling/disassembling and

increase in profit.

• Easy installation

• Convenience in use

• Fault diagnosis becomes relatively easy

3.8.4 Safety

Safety aspect of design is of utmost importance. An unsafe product can, jeopardize the life of

operator, annihilate the material surrounding it. Therefore, a designer is bound to be extra cautious

while studying the safety aspects of the design. A designer should check the safety factor from all

possible angles after giving due consideration to following factors:

• Scope of use of product


44 Chapter 3. Detailed Design

• Possible environment of use of product

• Population of users

• Human error involvement

• Chances of accidents

• User comfort

3.9 Standardization and Size Ranges

3.9.1 Standardization

A process of establishing standards or units of measure for the purpose of comparing quality, quantity

or performance is termed as standardization. Following points need to be considered while opting

for standards for designing:

• Material Standards: The physical properties , chemical composition of materials and the type

of heat treatment undergone by a material are the major criteria for material standard.

• Tolerance Standard: Standards for fits, tolerances and surface finish of the components.

• Geometric Standard: Different shapes and dimensions of commonly used machine elements

like nuts , bolts, rivets etc

3.9.2 Preferred Numbers

In industrial design, preferred numbers (also called preferred values, preferred series or convenient

numbers) are standard guidelines for choosing exact product dimensions within a given set of

constraints. Product developers must choose numerous lengths, distances, diameters, volumes,

and other characteristic quantities. While all of these choices are constrained by considerations of

functionality, usability, compatibility, safety or cost, there usually remains considerable leeway in

the exact choice for many dimensions.

Preferred numbers serve two purposes:

1. Using them increases the probability of compatibility between objects designed at different

times by different people. In other words, it is one tactic among many in standardization,

whether within a company or within an industry, and it is usually desirable in industrial

contexts (unless the goal is vendor lock-in or planned obsolescence)


3.9 Standardization and Size Ranges 45

2. They are chosen such that when a product is manufactured in many different sizes, these will

end up roughly equally spaced on a logarithmic scale. They therefore help to minimize the

number of different sizes that need to be manufactured or kept in stock.

3.9.3 Range Sizes

A product needs to be produced in a variety of sizes to ensure a high level of standardization and

diversity in use. Extensively used sizes are produced in large quantities whereas odd sizes are

produced in limited quantities and as per demands only. *


4. Reliability and Robust Design

4.1 Introduction

The ultimate analysis of a product in terms of quality is carried out by checking the performance

under actual use and how it fulfills its functions over a period of time. A product is said to be reliable,

if its quality is consistent and it gives dependable results. For example, let us take an example of

performance of an aircraft which consists of thousands of parts and hundreds of sub assemblies . For

the aircraft to be airworthy and safe, it is must that all its critical parts perform well.

The customers always want to have high performance, adequate duration of service life without

failures and least possible maintenance of a product. Friction is a necessary evil which can not be

eliminated completely therefore, products undergo wear and tear but the thing which can improve a

product is that high performance can be coupled with low maintenance requirements to get a reliable

product.

4.2 Design for Reliability

Reliability may be defined as "the probability of product performing its purpose adequately for the

period of time intended under a set of specified operating conditions". Following are a few important

aspects of reliability:
48 Chapter 4. Reliability and Robust Design

1. Reliability is a function of time. One can not expect on almost worn-out bearing to be as

reliable as new one recently put into service.

2. Reliability is a function of operating conditions. Hostile operating conditions can result into

frequent failures as compared to normal operating conditions.

3. Reliability being a concept of probability can be quantified for the purpose of optimization.

4.3 Reliability and Quality

Reliability and quality are two different aspects and should not be confused as to be same.The quality

of product is poor when it does not meet the specified requirements at the instant of the time it is

evaluated while as reliability is a projection of performance of a product over a period of time and is

usually designated as a quantifiable design parameter.

4.4 Reliability in Series and Parallel

Overall reliability of a product is dependent on the individual reliability of the components and

sub assemblies. The components may be connected in series or in parallel depending upon the

requirements.An overall system reliability prediction can be made by looking at the reliabilities of

the components that make up the whole system or product.

Reliability in Series

In a series configuration as shown in figure 4.1, a failure of any component results in the failure of

the entire system. In most cases, when considering complete systems at their basic subsystem level,

it is found that these are arranged reliability-wise in a series configuration. For example, a personal

computer may consist of four basic subsystems: the motherboard, the hard drive, the power supply

and the processor. These are reliability-wise in series and a failure of any of these subsystems will

cause a system failure. In other words, all of the units in a series system must succeed for the system

to succeed.

R(t) = R1 ∗ R2 ∗ R3 ∗ ........... ∗ RN (4.1)


4.4 Reliability in Series and Parallel 49

Figure 4.1: Reliability in Series and Parallel Arrangements

Example: Series Arrangement

Three subsystems are reliability-wise in series and make up a system. Subsystem 1 has a reliability

of 99.5%, subsystem 2 has a reliability of 98.7 % and subsystem 3 has a reliability of 97.3 % for a

mission of 100 hours. What is the overall reliability of the system for a 100-hour mission? Since the

reliabilities of the subsystems are specified for 100 hours, the reliability of the system for a 100-hour

mission is simply:

Rs = 1 − (0.9950) ∗ (0.9870) ∗ (0.9730)

Rs = 0.955549245

Rs = 95.55%
50 Chapter 4. Reliability and Robust Design

Reliability in Parallel

In a simple parallel system, as shown in the figure 4.1, at least one of the units must succeed for the

system to succeed. Units in parallel are also referred to as redundant units. Redundancy is a very

important aspect of system design and reliability in that adding redundancy is one of several methods

of improving system reliability. It is widely used in the aerospace industry and generally used in

mission critical systems. Other example applications include brake systems and support cables in

bridges.

R(t) = 1 − (1 − R1 ) ∗ (1 − R2 ) ∗ (1 − R3 ) ∗ ........... ∗ (1 − RN ) (4.2)

Example : Parallel Arrangement

Consider a system consisting of three subsystems arranged reliability-wise in parallel. Subsystem 1

has a reliability of 99.5 %, Subsystem 2 has a reliability of 98.7 % and Subsystem 3 has a reliability

of 97.3 % for a mission of 100 hours. What is the overall reliability of the system for a 100-hour

mission?

Since the reliabilities of the subsystems are specified for 100 hours, the reliability of the system for a

100-hour mission is:

Rs = 1 − (1 − 0.9950) ∗ (1 − 0.9870) ∗ (1 − 0.9730)

Rs = 1 − 0.000001755

Rs = 0.999998245

4.5 Failure Types in Reliability Engineering

Three types of failures are encountered in reliability engineering usually as follows:

1. Early failure stage: This is the period where relatively early failures occur following the first

operation of a device, and is characterized by a gradual decline in the number of failures over

time. This phenomenon is caused because products with latent failures cannot be completely

eliminated during the sorting process. These latent failures reveal themselves in a short time
4.5 Failure Types in Reliability Engineering 51

after first use of the device, due to temperature, voltage, and other stresses.

2. Random failure stage: Once the early failures have been eliminated, the failure rate stabilizes

at an extremely low level, but latent failures may reveal themselves at random over a long time

and thus their number does not decline to zero. Since failures occur at random, the failure rate

is almost constant.

3. Wear-out failure stage: This is the period where the devices fail due to wear, fatigue, and so

on, with the failure rate rising over time.

4.5.1 Bath-Tub Curve

The bathtub curve is widely used in reliability engineering. It describes a particular form of the

hazard function which comprises three parts:

• The first part is a decreasing failure rate, known as early failures.

• The second part is a constant failure rate, known as random failures.

• The third part is an increasing failure rate, known as wear-out failures.

The name is derived from the cross-sectional shape of a bathtub: steep sides and a flat bottom.

Figure 4.2: Bath-Tub Curve


52 Chapter 4. Reliability and Robust Design

The bathtub curve is generated by mapping the rate of early "infant mortality" failures when first

introduced, the rate of random failures with constant failure rate during its "useful life", and finally

the rate of "wear out" failures as the product exceeds its design lifetime.

In less technical terms, in the early life of a product adhering to the bathtub curve, the failure

rate is high but rapidly decreasing as defective products are identified and discarded, and early

sources of potential failure such as handling and installation error are surmounted. In the mid-life of

a product—generally, once it reaches consumers—the failure rate is low and constant. In the late

life of the product, the failure rate increases, as age and wear take their toll on the product. Many

consumer product life cycles strongly exhibit the bathtub curve.

While the bathtub curve is useful, not every product or system follows a bathtub curve hazard

function, for example if units are retired or have decreased use during or before the onset of the

wear-out period, they will show fewer failures per unit calendar time (not per unit use time) than the

bathtub curve.

4.6 Robust Design

Robust product design is a concept from the teachings of Dr. Genichi Taguchi, a Japanese quality

guru. It is defined as reducing variation in a product without eliminating the causes of the variation.

In other words, making the product or process insensitive to variation. This variation (sometimes

called noise) can come from a variety of factors and can be classified into three main types: internal

variation, external variation, and unit to unit variation. Internal variation is due to deterioration

such as the wear of a machine, and aging of materials. External variation is from factor relating to

environmental conditions such as temperature, humidity and dust. Unit to Unit variation is variations

between parts due to variations in material, processes and equipment. Examples of robust design

include umbrella fabric that will not deteriorate when exposed to varying environments (external

variation), food products that have long shelf lives (internal variation), and replacement parts that

will fit properly (unit to unit variation). The goal of robust design is to come up with a way to make

the final product consistent when the process is subject to a variety of "noise".
4.6 Robust Design 53

Advantages of Robust Design

Robust design has many advantages. For one, the effect of robustness on quality is great. Robustness

reduces variation in parts by reducing the effects of uncontrollable variation. More consistent parts

equals better quality.

Another advantage is that lower quality parts or parts with higher tolerances can be used and a

quality product can still be made. This saves the company money, because the less variable the parts

can be the more they cost.

A third advantage is that the product will have more appeal to the customer. Customers demand a

robust product that won’t be as vulnerable to deterioration and can be used in a variety of situations.

This method is also good, because you are designing the robustness into the product and process

instead of trying to fix variation problem after they occur.

Disadvantages of Robust Design

One of the disadvantages of robust design is that to effectively deal with the noise, the designer must

be aware of the noise. If there is a noise factor that is affecting the product and the experiments run

do not address it (intentionally or not), the only way that the product will be robust to that variation

is by luck.

Another disadvantage to robust design done Taguchi’s way is that the problem becomes large

quickly. If you had a lot of different things to consider as control variables and/or noise variables,

it would take a great deal of time to run all the experimental trials. Controlling noise variables is

expense, and when lots of trials are required the dollars add up.

Another disadvantage is that by using orthogonal arrays, it assumes the noise factors are indepen-

dent, which may be helpful in setting up the experiment, but is not necessarily a good assumption

4.6.1 Taguchi’s Methodology

Taguchi considers making a design robust in the parameter design portion of product or process

design. In parameter design the goal is to find values for controllable settings that minimize the

negative effects of the uncontrollable settings. Experiments are used to determine the impact of

particular settings on both the controllable and uncontrollable factors. The idea here is that by
54 Chapter 4. Reliability and Robust Design

observing changes in a controllable factor (such as the thickness of boards), a value can be found

for that factor that reduces the effect (warping) of something that can’t be controlled (the humidity

outside). The ultimate goal is to find the optimal settings to minimize cost by minimizing variation.

When setting up these experiments, the factors that effect the product need to be determined.

Then the factors can be separated into controllable factors and uncontrollable factors and experiments

can be set up to test the effects of changing the values of each factor. There are many ways to set

up these experiments. Taguchi’s method involves finding correlation between variables. He uses

orthogonal arrays, with the inner array consisting of control factors and the outer array consisting of

"noise" factors. Each inner array is to be run with each outer array. (If six control factor experiments

and three "noise" factor experiments are needed, there will have to be (six times three) eighteen

experimental trials to get all the combinations).


5. Design Organization

5.1 Introduction

Engineering design today is very information-intensive. Information is required not only regarding

the knowledge and codes of practice within established disciplines, but also regarding the design

context. In addition, many engineering design organizations are realizing the need to draw on their

prior experience, especially where such experience has been at the interfaces of disciplines, and

hence not properly documented elsewhere. Because of the information-rich nature of engineering

design, and also the increasing need to focus on the design process, in addition to the product, the

study of information flow within engineering design organizations has become very important.

5.2 Design Organization

For the efficient functioning of a design team, the design specifications must be preserved for future.

It is the duty of an engineer to organize, improve, and transmit information. The information may be

relevant to any of the following items:

1. Drawings;

2. Specifications;

3. Performance predictions;

4. Bill of materials required;


56 Chapter 5. Design Organization

5. Technical advice.

Organization of design involves organizing catalogues, files, data-books and operating manuals. The

designer should be able to gather any information as and when required. Design organization makes

it possible for the designers and engineers to design a product effectively.

5.3 Communication

The basic model of the communication process is exhibited in Figure 5.1. The communication begins

from a perception of the problem. The sender has information to communicate to the receiver. An

encoding process occurs when information is translated into a systematic set of symbols (language)

that express what the sender wishes to transmit. The product of encoding is a message. The form

of the message depends on the nature of the communication channel. The channel is the medium

through which the message will be carried from the sender to the receiver. The message may be a

written report, face-to-face communication, telephone call or transmission via a computer network.

When a message reaches the receiver, it is interpreted in light of receiver’s previous experience.

Feedback from the receiver to the sender indicates how the message has been transmitted. Feedback

presents the sender with an opportunity to determine whether the message has been received and

whether it has produced the intended effect – the adequate perception of the problem by the receiver

and transfer of the meaning.

The communications process encounters various difficulties that are related to psychological and

semantic interferences (barriers). Psychological interferences are associated with the communications

environment and can include the following:

• Non-identification of the purpose;

• Lack of respect by either party for the other (the sender and the receiver);

• Preconception of either party;

• Preoccupation of either party;

• Failure to establish the best channel;

• The sender is not clear;

• The sender/receiver is not open to feedback;


5.3 Communication 57

• Emotions are ignored;

Figure 5.1: Basic elements of the communication process

Semantic interferences are associated with improper selection for preparation. Common words from

a technical discipline take on a specialized meaning that can be completely unknown to the receiver.

Therefore, engineering students in communications must present basic word meanings that enable

proper engineering decisions. Word meanings must be thoroughly understood and applied in future

applicable courses. This basic mining task is known as Product Design Specification.

Product Design Specification involves a detailed listing of the requirements to be met in order to

produce a successful product or process. Elements of cover the formal means of communications

between all participants of the processes of planning and creating successful engineering design. All

elements of Product Design Specification should be determined and, whenever possible, expressed

in quantitative terms.

There is another important aspect: communication in the design process. This identifies with certain

specifics and requires an applicable strategy. The simple model presented in Figure 5.2 illustrates a

number of important aspects of the design process. Design starts with knowledge of the state of the

art information technology. The needs of society provide the impetus for design. When a need is

identified, a need must be conceptualized as some kind of structure.

The design concept must be subjected to a feasibility analysis until an acceptable product is produced,
58 Chapter 5. Design Organization

or the project is abandoned. When the design enters the production phase, it begins to compete in the

world of technology. Each step of the design loop requires communication with all participants of

the design. Design is a creative process and all new creations are a result of communications strategy

of some kind.

Figure 5.2: A simple model of the design process steps

5.4 Technical Report

A technical report is a document that describes the process, progress, or results of technical or

scientific research or the state of a technical or scientific research problem. It might also include

recommendations and conclusions of the research. Unlike other scientific literature, such as scientific

journals and the proceedings of some academic conferences, technical reports rarely undergo

comprehensive independent peer review before publication. They may be considered as grey

literature. Where there is a review process, it is often limited to within the originating organization.

Similarly, there are no formal publishing procedures for such reports, except where established
5.5 Drawings 59

locally.

A formal technical report is usually written at the end of a project. Generally, it is a complete, stand

alone document aimed at persons having widely diverse backgrounds. The essential components of

a technical report are as under:

• Letter of transmittal, which serves as a covering letter, is provided so that the receiver of the

report gets introduced to the overall contents and purpose of the technical report.

• Summary of report,is provided at the beginning pages of the report giving an abstract knowl-

edge about the report.It enables the reader to decide whether the report is worth-reading or

not.

• Introduction to the project, in order to acquaint the reader with the problem.

• Experimental procedures indicate the procedure followed for collecting the data relevant to

the project.

• Results and discussions

• Conclusion section states the conclusions drawn from the work undertaken.

• References / Bibliography section makes the mention of the persons and their corresponding

works, if some material is cited from them by the author of the technical report.

• Appendices are used for mathematical developments, simple calculations etc. The reason for

placing the appendices at the end is that it does not impede with the logical flow of the report.

Extensive mathematical calculations, if placed in the main body of the report would seriously

impede with the logical flow of thought.

• Tables

• Figures

5.5 Drawings

Technical drawing, drafting or drawing, is the act and discipline of composing drawings that visually

communicate how something functions or is constructed.

Technical drawing is essential for communicating ideas in industry and engineering. To make the

drawings easier to understand, people use familiar symbols, perspectives, units of measurement,
60 Chapter 5. Design Organization

notation systems, visual styles, and page layout. Together, such conventions constitute a visual

language and help to ensure that the drawing is unambiguous and relatively easy to understand.

Many of the symbols and principles of technical drawing are codified in an international standard

called ISO 128.

The need for precise communication in the preparation of a functional document distinguishes

technical drawing from the expressive drawing of the visual arts. Artistic drawings are subjectively

interpreted; their meanings are multiply determined. Technical drawings are understood to have one

intended meaning.

A drafter, draftsperson, or draughtsman is a person who makes a drawing (technical or expressive).

A professional drafter who makes technical drawings is sometimes called a drafting technician.

Professional drafting is a desirable and necessary function in the design and manufacture of complex

mechanical components and machines. Professional draftspersons bridge the gap between engineers

and manufacturers and contribute experience and technical expertise to the design process.

Use of Drawing in Architecture:

The art and design that goes into making buildings is known as "architecture". To communicate all

aspects of the shape or design, detail drawings are used. In this field, the term plan is often used

when referring to the full section view of these drawings as viewed from three feet above finished

floor to show the locations of doorways, windows, stairwells, etc. Architectural drawings describe

and document an architect’s design.

Use of Drawing in Engineering:

Engineering can be a very broad term. It stems from the Latin ingenerare, meaning "to create".

Because this could apply to everything that humans create, it is given a narrower definition in the

context of technical drawing. Engineering drawings generally deal with mechanical engineered

items, such as manufactured parts and equipment.

Engineering drawings are usually created in accordance with standardized conventions for layout,

nomenclature, interpretation, appearance (such as typefaces and line styles), size, etc.

Its purpose is to accurately and unambiguously capture all the geometric features of a product or a

component. The end goal of an engineering drawing is to convey all the required information that
5.6 Presentation 61

will allow a manufacturer to produce that component.

5.6 Presentation

Technical presentations serve engineering, scientific and high tech purposes, describing advances in

technology, problem resolution, product design and project status. In general, technical presentations

serve following purposes:

• To inform (e.g., knowledge transfer, classroom instruction) or

• To persuade (e.g., convincing others to adopt a design approach or accept the results of an

evaluation process).

• Design engineers communicate the detailed design to manufacturing engineers so as to

commence the production.

• Marketing team exhibits the striking features of the product to the clients before the launch of

the product.

5.7 Models

Modeling is the process of producing a model; a model is a representation of the construction and

working of some system of interest. A model is similar to but simpler than the system it represents.

One purpose of a model is to enable the analyst to predict the effect of changes to the system. On the

one hand, a model should be a close approximation to the real system and incorporate most of its

salient features. On the other hand, it should not be so complex that it is impossible to understand and

experiment with it. A good model is a judicious trade off between realism and simplicity. Simulation

practitioners recommend increasing the complexity of a model iteratively. An important issue in

modeling is model validity. Model validation techniques include simulating the model under known

input conditions and comparing model output with system output.

*
6. IT and its Elements

6.1 Introduction

Information Technology consists of two words – Information and Technology. Information refers to

any communication or representation of knowledge such as facts, data or opinions in any medium or

for including textual, numerical, graphic, narrative or audio visual forms.Technology is the practical

knowledge or the science of application of knowledge to practical. Thus Information Technology is

any equipment or interconnected system or subsystem of equipment that is used in the acquisition,

storage manipulation, management transmission or reception of data or information. IT refers to

anything related to computing technology such as networking, hardware, software, the internet or

the people that work with these technologies.

6.2 Definition of Information Technology

Information Technology can be defined as the technology involving the development, maintenance,

and use of computer systems, software, and networks for the processing and distribution of data. Ac-

cording to UNESCO Information Technology is a scientific, technological and engineering discipline

and management technique used in handing the information. Its application and association with

social, economic and cultural matters. IT is a field of engineering involving computer based hardware

and software systems , and communication systems, to enable the acquisition, representation, storage,
64 Chapter 6. IT and its Elements

transmission, and use of information. The hardware and software of computing and communication

form the basic too of technology. The web browsers, the operating systems, ERP’s and special

purpose applications are the software which is used in Information Technology.

6.3 Characteristics of Information Technology

• Acquisition, storage, manipulation, management, transmission o reception of data or informa-

tion

• Real time access to information

• Easy availability of updated data

• Connecting geographically dispersed regions

• Wider range of communication media

6.4 Importance of Information Technology

• Information Technology is useful in ensuring the smooth functioning of all the departments

in accompany such as the human resource department, finance department, manufacturing

department and in security related purposes.

• The companies are able to avoid any sort of errors or mistakes in the proper functioning of the

tools used for designing and manufacturing purposes.

• Due to the development of the information technology sector, the companies are being able to

keep themselves aware of the changes in the global markets.

• IT plays an important role in easily solving the mathematical problems and in the project

management system.

• It has a great use in the automated production of sensitive information, automated up-gradation

of the important business processes and the automated streamlining of the various business

processes.

• It has also played an important role in the areas of communication and automated administra-

tion of entire systems.


6.5 Application of IT in Design Organizations 65

6.5 Application of IT in Design Organizations

IT has become a vital and integral part of every design organization. From multi-national corporations

who maintain mainframe systems and databases to small businesses that own a single computer,

IT plays a role. The important applications of information technology in the field of design and

manufacturing are given as follows.

• Product Development:

Information technology can speed up the time it takes new products to reach the market. Com-

panies can now understand the requirements of consumers by collecting marketing intelligence

from proprietary databases, customers and sales representatives. IT helps businesses respond

quickly to changing customer requirements.

• Process Improvement:

Process improvement is another important IT application in business. Enterprise resource

planning system allow managers to review sales, costs and other operating figures on one

integrated software platform, usually in real time. An ERP system can replace a number of

traditional systems for finance, human resources and other functional areas.

• Communication:

At present, email is the principal means of communication between employees, suppliers and

customers. Communication by email is faster and costs less than sending a paper letter in the

mail. IT allows organizing email file folders by client or by type of communication, such as

orders or billing.

• Marketing:

One of the main applications of IT is in the area of marketing. Both large and small businesses

can now play on a same level and status on the internet. They can have a web site, take orders,

buy goods, sell excess or even operate some businesses entirely online.

• Inventory Management:

IT helps business to manage inventory effectively. Organizations are now able to maintain

enough stock to meet demand without investing in more than they require. Inventory man-

agement systems track the quantity of each item a company maintains, placing an order of
66 Chapter 6. IT and its Elements

additional stock when the quantities fall below a pre-determined reorder level.

• Customer Relationship Management:

Companies are using IT to design and manage customer relationships. Customer Relationship

Management (CRM) systems capture every interaction a company has with a customer. The

entire interaction is stored in the CRM system, ready to be recalled if the customer calls again.

• Data Management:

Through IT, companies are able to store and maintain a tremendous amount of historical data

economically and employees benefit from immediate access to the documents they need.

• Management Information Systems (MIS):

Storing data is only beneficial if that data can be used effectively. MIS enable companies

to track sales data, expenses and productivity levels. The information can be used to track

profitability over time, maximize return on investment and identify the areas of improvement.

• Globalization:

IT is at the core of operating models essential for globalization, such as telecommuting and

outsourcing. A company can outsource most of its noncore functions, such as human resources

and finances, to offshore companies and use network technologies to stay in contact with its

overseas employees, customers and suppliers.

• Competitive Advantage:

Cost savings, rapid product development and process improvements help companies gain and

maintain a competitive advantage in the market place. Companies can use rapid prototyping,

software simulations and other IT based systems to bring a product to market cost effectively

and quickly.

• Cost Effectiveness:

Although the initial IT implementation costs can be substantial, that resulting long term cost

savings are usually worth the investment. IT allows companies to reduce transaction and

implementation costs.
6.6 Database Systems 67

6.6 Database Systems

Databases and database systems are an essential component of life in modern society: most of us

encounter several activities every day that involve some interaction with a database. For example,

if we go to the bank to deposit or withdraw funds, if we make a hotel or airline reservation, if we

access a computerized library catalog to search for a bibliographic item, or if we purchase something

online—such as a book, toy, or computer— chances are that our activities will involve someone

or some computer program accessing a database. Even purchasing items at a supermarket often

automatically updates the database that holds the inventory of grocery items. A Database is a shared

collection of related data which is used to support the activities of a particular organization. A

database can be viewed as a repository of data that is defined once and then is accessed by various

users. A database has the following implicit properties:

• A database represents some aspect of the real world, sometimes called the miniworld. Changes

to the miniworld are reflected in the database.

• A database is a logically coherent collection of data with some inherent meaning. A random

assortment of data cannot correctly be referred to as a database.

• A database is designed, built, and populated with data for a specific purpose. It has an intended

group of users and some preconceived applications in which these users are interested.

6.7 Characteristics of Database Systems

• Self-Describing Nature of a Database System:

A Database System contains not only the database itself but also a complete definition or

description of the database structure and constraints. This definition is stored in the DBMS

catalog, which contains information such as the structure of each file, the type and storage

format of each data item, and various constraints on the data.The information stored in the

catalog is called meta-data.

• Insulation between Program and Dataand Data Abstraction:

In the file based system, the structure of the data files is defined in the application programs so

if a user wants to change the structure of a file, all the programs that access that file might need
68 Chapter 6. IT and its Elements

to be changed as well. On the other hand, in the database approach, the data structure is stored

in the system catalog not in the programs. Therefore, one change is all that’s needed.We call

this property program-data independence.

• Sharing of Data and Multiuser Transaction Processing:

A multiuser database system must allow multiple users access to the database at the same. The

multiuser DBMS must have concurrency control strategies to ensure several users access to

the same data item at the same time, and to do so in a manner that the data will always be

correct – data integrity.The DBMS must include concurrency control software to ensure that

several users trying to update the same data do so in a controlled manner so that the result of

the updates is correct.

6.8 DBMS

A database management system (DBMS) is a collection of programs that enables users to create and

maintain a database. The DBMS is a general-purpose software system that facilitates the processes

of defining, constructing, manipulating, and sharing databases among various users and applications.

Defining a database involves specifying the data types, structures, and constraints of the data to be

stored in the database. The database definition or descriptive information is also stored by the DBMS

in the form of a database catalog or dictionary; it is called meta-data.

6.8.1 Component Modules of DBMS

A DBMS is a very complex software system that consists of many components, or modules, including

modules for implementing the catalog, query language processing,interface processing, accessing

and buffering data, controlling concurrency,and handling data recovery and security. The DBMS

must interface with other system software such as the operating system and compilers for various

programming languages.

The top part of the figure refers to the various users of the database environment and their interfaces.

The lower part shows the internals of the DBMS responsible for storage of data and processing

of transactions. The database and the DBMS catalog are usually stored on disk. Access to the

disk is controlled primarily by the operating system (OS), which schedules disk read/write. Many
6.9 Advantages of Using the DBMS Approach 69

DBMSs have their own buffer management module to schedule disk read/write, because this has a

considerable effect on performance.

Three main components of DBMS are;

1. Data Definition Language (DDL):

The contents of database are created by using the DDL. It defines relationship between different

data elements and serves as an interface for application programmes that uses data

2. Data Manipulation Language(DML):

Data processed and updated by using a language called data manipulation language. It allows a

user to query database and receive summary or customized reports. DML is usually integrated

with other programming languages.

3. Data Dictionary:

Data dictionary contains schema of the database. It defines each data item in the database, lists

its structure, source, persons authorized to modify it etc. in other words it gives metadata ie,

data about data, through which the end user data are integrated and managed.

6.9 Advantages of Using the DBMS Approach

• Controlling Redundancy:

In traditional software development utilizing file processing, every user group maintains its

own files for handling its data-processing applications.This redundancy in storing the same

data multiple times leads to several problems such as duplication of effort, wastage of storage

space, inconsistency in data.

• Restricting Unauthorized Access:

When multiple users share a large database, it is likely that most users will not be Authorized

to access all information in the database.Hence, the type of access operation— retrieval or

update—must also be controlled.

• Providing Persistent Storage for Program Objects:

Databases can be used to provide persistent storage for program objects and data structures.

This is one of the main reasons for object-oriented database systems.a complex object in C++
70 Chapter 6. IT and its Elements

can be stored permanently in an object-oriented DBMS. Such an object is said to be persistent,

since it survives the termination of program execution and can later be directly retrieved by

another C++ program.

• Providing Storage Structures and Search Techniques for Efficient Query Processing:

Database systems must provide capabilities for efficiently executing queries and updates.

Because the database is typically stored on disk, the DBMS must provide specialized data

structures and search techniques to speed up disk search for the desired records. Auxiliary

files called indexes are used for this purpose.

• Providing Backup and Recovery:

A DBMS must provide facilities for recovering from hardware or software failures. The

backup and recovery subsystem of the DBMS is responsible for recovery.

• Providing Multiple User Interfaces:

Because many types of users with varying levels of technical knowledge use a database, a

DBMS should provide a variety of user interfaces.

• Representing Complex Relationships among Data:

A database may include numerous varieties of data that are interrelated in many ways. A

DBMS must have the capability to represent a variety of complex relationships among the

data, to define new relationships as they arise, and to retrieve and update related data easily

and efficiently.

• Permitting Inference and Actions Using Rules:

Some database systems provide capabilities for defining deduction rules for inference new

information from the stored database facts. Such systems are called deductive database

systems.

6.10 Database Security

Database security concerns the use of a broad range of information security controls to protect

databases (potentially including the data, the database applications or stored functions, the database

systems, the database servers and the associated network links) against compromises of their
6.10 Database Security 71

confidentiality, integrity and availability.

Security risks to database systems include:

• Unauthorized or unintended activity or misuse by authorized database users, database Adminis-

trators, or network/systems managers, or by unauthorized users or hackers (e.g. Inappropriate

access to sensitive data, meta data or functions within databases, or inappropriate changes to

the database programs, structures or security configurations);

• Malware infections causing incidents such as unauthorized access, leakage or disclosure of

personal or proprietary data, deletion of or damage to the data or programs, interruption or

denial of authorized access to the database, attacks on other systems and the unanticipated

failure of database services;

• Overloads, performance constraints and capacity issues resulting in the inability of authorized

users to use databases as intended;

• Physical damage to database servers caused by computer room fires or floods, overheat-

ing,lightning, accidental liquid spills, static discharge, electronic breakdowns/equipment

failures and obsolescence;

• Design flaws and programming bugs in databases and the associated programs and sys-

tems,creating various security vulnerabilities (e.g. unauthorized privilege escalation), data

loss/corruption, performance degradation etc.;

• Data corruption and/or loss caused by the entry of invalid data or commands, mistakes in

database or system administration processes, sabotage/criminal damage etc.


72 Chapter 6. IT and its Elements

Figure 6.1: A simplified database system environment


6.10 Database Security 73

Figure 6.2: Component modules of a DBMS and their interactions

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