AGRUPAMENTO DE ESCOLAS ALEXANDRE HERCULANO

COD. 153000
DGEstE/DSRN
CURSO PROFISSIONAL DE TURISMO

Docente: M.ª João Cardoso INGLÊS — MÓDULO 1

November 2018 10th Form
NAME:_____________________________________________________________________NUMBER: _____ CLASS: T

TEACHER: ___________________ MARK:____________________________________

I
READ THE FOLLOWING TEXT CAREFULLY:
ANDREW SHARPE

What is your experience in the Tourism area?

I started in tourism at the age of twelve, as an assistant in a restaurant. I studied Tourism and then I
trained on the Cayman Islands where I got a positive one-year work experience as a chef.
Since I finished my course, I’ve had various jobs in the area: hotel front desk, car rental supervisor,
5 night manager of a small hotel, check-in clerk for a charter airline.
What is your present job?
I presently run my own company – the ‘Authentic Caribbean Holidays Ltd’, which promotes the
‘Unique Jamaica’ programme (adventure travel).
I also run in-school programmes for Jamaican students to teach tourism development, sustainability,
10 and community tourism. Besides that, my company offers internships and work experience for university
students.
What do you need to succeed in tourism?
Working in tourism is about love – love for the industry. If you don’t love it, forget it. It’s a people
industry. It’s providing service. It’s people enjoying and experiencing your culture. That’s crucial. If you don’t
15 have that love, it doesn’t make sense.
What do you like about tourism?
You get to experience different cultures, coming to Europe to see how they operate and live, what
they like … In Europe you see some things done differently which can help you with the same procedure back
home, looking at it from a different angle.
20 Even travelling inter-island, visiting various islands, then you see “Ok, this island does it this way, we
do it that way”, and so forth.
What’s the future for you?
My goal is hopefully to become Minister of Tourism, Director of Tourism, that’s my main goal. You
have to have a rounded knowledge of the industry, from ground level to top and I do have it!

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1. MATCH THE TWO HALVES TO MAKE A COMPLETE SENTENCE ACCORDING TO THE TEXT:
Add and or but:

1st half 2nd half

Andrew Sharpe is a simple man he can speak perfect English.
Andrew is not English he sees how tourism operators work
and there.
His company promotes adventure he aspires at becoming Minister or
travel but Director of Tourism.
When he travels to Europe, Andrew it works in partnership with schools
enjoys himself and universities.

____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(score: 20)

2. FIND IN PARAGRAPHS 1 AND 2 (lines 1 to 11) the OPPOSITE OF THE FOLLOWING WORDS:
2.1. negative _____________________
2.2. back ________________________
2.3. large _______________________
2.4. refuses _____________________
(score: 20)
3. FIND IN PARAGRAPHS 3,4 AND 5 (lines 12 to 24) the SYNONYMS OF THE FOLLOWING WORDS:
3.1. appreciating ______________________
3.2. decisive ________________________
3.3. perspective ______________________
3.4. bottom _________________________
(score: 20)
4. ANSWER THE FOLLOWING QUESTIONS ON THE TEXT IN ABOUT 40 WORDS EACH. USE COMPLETE
ANSWERS:
5.1. When did Andrew begin working in tourism and what did he do?
5.2. What jobs has he done in Tourism?
5.3. What does he do now?
5.4. What does he think is important when you work in tourism?
5.5. What does he want to do in the future?
(score: 40)
4.1._____________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

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_______________________________________________________________________

__________________________.

4.2._____________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

__________________________.

4.3._____________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

__________________________.
4.4._______________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
________________________________________________________________________

________________________________________________________________________
________________________________.
4.5._____________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_________________________.

5. FILL IN THE BLANKS WITH THE VERBS IN THE SIMPLE PRESENT:

“I ______________ (be) a very active and sociable person. So I ______________ (like) doing sports, going out
with friends and listening to music. I ____________________________ (not/ like) to stay home doing nothing.
I’ll listen to anything which ______________ (not be) classical, silly pop or heavy metal. I ______________ (go)
to a vocational school and I ______________ (like) it very much.
Sally, a friend of mine, ______________ (go) to the same school. She ______________ (have) the same
interests as me. Sally ______________ (like) to make short films. We ______________ (talk) about sports and
outdoor activities. My friends ______________ (be) really important to me and so ______________ (be)
family relations.” Michael, Australia.
(score: 20)

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6. PUT THE WORDS IN THE RIGHT ORDER:

1. is / competitive / John/ a/ very/ student.

2. likes/ Sarah/ weak /. She/is/helping/ helpful /person/a/people.
3. Mary/are/ambitious/and/Susan/girls.
__________________________________________________________________________________________
__________________________________________________________________________________________
________________________________________________________________________________________
(score: 15)
7. TRANSLATE THE FOLLOWING SENTENCES INTO ENGLISH:
1. Uma pessoa com capacidades comunicativas dá opiniões diretas.
2. Um gerente eficiente toma decisões rápidas.
3. Gosto de pessoas práticas e trabalhadoras.
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
__________________________________________________________________________ (score: 20)

8. MATCH EACH TYPE OF TOURISM WITH ITS DEFINITION AND AN EXAMPLE FROM COLUMN C:

A. To celebrate a religious event or visit

1. Winter Tourism i. A foreign language
important religious places
2. Sport/Activity
B. Holidays to resorts where there is snow ii. Spa resorts
Tourism
C. To explore distant places or do extreme iii. Mecca for Muslims,
3. Religious Tourism
activities Fátima for Catholics
4. Recreational D. To learn about History, Art and people’s
iv. rainforests
Tourism lifestyles
v. Monuments or
5. Health Tourism E. To learn something
museums
6. Gap-Year Tourism F. To look after your body and mind vi. The Olympic Games
7. Educational G. To Take ethical and responsible trips to vii. Any of the other
Tourism natural environments kinds of tourism
8. Ecotourism H. to relax and have fun viii. The beach
I. When young people go backpacking or do
ix. Skiing or
9. Cultural Tourism voluntary work and travel between school
snowboarding
and university
10. Adventure
J. To play or watch different sporting events x. Trekking, rafting
Tourism
Answer Key:
TYPE DEFINITION EXAMPLE TYPE DEFINITION EXAMPLE
1. 6.
2. 7.
3. 8.
4. 9.
5. 10.
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 (score: 25)

9. One way businessmen like Andrew market their products is by attending

tourism fairs. He is looking for different types of package holiday to sell in his
company.

LOOK AT THE NOTES HE TOOK AND WRITE 5 OF THE ANSWERS HE ASKED. Follow the example.
(score: 20)

e.g. Do you have brochures of tours?

1. ______________________________________________________________________________

2. ______________________________________________________________________________

3. ______________________________________________________________________________

4. ______________________________________________________________________________

5. ______________________________________________________________________________

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 CRITÉRIOS GERAIS DE CLASSIFICAÇÃO
Os critérios de classificação são organizados por níveis de desempenho, a que correspondem cotações
fixas, expressas obrigatoriamente em números inteiros.
Para a generalidade dos itens, são considerados três níveis (N3, N2 e N1); para a tarefa final são
considerados cinco níveis em cada parâmetro – competência pragmática e competência linguística (N5, N4,
N3, N2 e N1). Os níveis intercalares de cotação, que não se encontram descritos, visam enquadrar as
respostas que não correspondam exatamente aos outros níveis. Qualquer resposta que apresente um
desempenho inferior ao mais baixo que se encontra descrito deverá ser classificada com zero pontos.
Nos itens de resposta aberta, será atribuída a cotação zero a respostas que não correspondam ao
solicitado, independentemente da qualidade linguística do texto produzido.
Nos itens de resposta aberta, sempre que o aluno apresente mais do que uma resposta para o mesmo
item, apenas a primeira será classificada. Nos itens de resposta fechada, se o aluno fornecer mais respostas
do que a(s) pedida(s), será atribuída a cotação zero.
Os itens são todos classificados independentemente.

CRITÉRIOS ESPECÍFICOS
Grupo I
1. N4 Escreve corretamente as 4 frases 20
N3 Escreve corretamente 3 ou 4 com lacunas 15
N2 Escreve corretamente 2 ou 3 com lacunas 10
N1 Escreve corretamente 1 ou 2 com lacunas 5

2. N4 Identifica corretamente 4 itens 20

N3 Identifica corretamente 3 itens 15
N2 Identifica corretamente 2 itens 10
N1 Identifica corretamente 1 dos itens 5

3. N4 Identifica corretamente 4 itens 20

N3 Identifica corretamente 3 itens 15
N2 Identifica corretamente 2 itens 10
N1 Identifica corretamente 1 dos itens 5
4.1. N3 Responde à pergunta com correção correção linguística. Respeita os limites de 5
palavras indicados. Pode escrever com incorreções linguísticas não impeditivas da
compreensão.
Exemplo: Andrew Sharpe began working in the tourism industry when he was a teenager. He was still
12 when he worked as an assistant in a restaurant.
N2 3
N1 Responde de forma incompleta. Erra ou omite informação. Escreve com 1
incorreções de grafia e ou pontuação não impeditivas da compreensão.
4.2. N3 Indica as 5 profissões exercidas. Escreve com correção. Respeita os limites de 5
palavras indicados. Pode escrever com incorreções linguísticas não impeditivas da
compreensão.
Exemplo: Andrew Sharpe did various jobs in the tourism area. He trained in the Cayman Islands as a
chef. Then, after finishing his course, he had different jobs: hotel front desk, car rental supervisor,
night manager of a small hotel, check-in clerk for a charter airline.
N2 3
N1 Indica apenas 1 a 3 das profissões. Pode escrever com incorreções linguísticas, de 1
grafia e pontuação não impeditivas da compreensão.

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4.3. N3 Responde à pergunta com correção linguística. Respeita os limites de palavras 10
indicados. Pode escrever com incorreções linguísticas não impeditivas da
compreensão.
Exemplo: Andrew Sharpe now runs his own company – the ‘Authentic Caribbean Holidays Ltd’,
which promotes the ‘Unique Jamaica’ programme (adventure travel).
He also runs in-school programmes for Jamaican students to teach tourism development, sustainability,
and community tourism.
N2 7
N1 Responde de forma incompleta. Erra ou omite informação. Escreve com incorreções 4
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
4.4. N3 Responde à pergunta com correção linguística. Respeita os limites de palavras 10
indicados. Pode escrever com incorreções linguísticas não impeditivas da
compreensão.
Exemplo: He thinks that when you work in tourism it is important to love the industry. If you don’t love it,
forget it. Tourism a people industry and it is important to have the love for providing people with a
service that makes them enjoyi and experiencing your culture. That’s crucial. If you don’t have that love, it
doesn’t make sense.
N2 7
N1 Responde de forma incompleta. Erra ou omite informação. Escreve com incorreções 4
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
4.5. N3 Responde à pergunta com correção linguística. Respeita os limites de palavras 10
indicados. Pode escrever com incorreções linguísticas não impeditivas da
compreensão.
Exemplo: He has high hopes for his future. His goal is hopefully to become Minister of Tourism or Director
of Tourism. To do that you need to have total knowledge of all the areas in tourism from the bottoem to
the top. Andrew believes he has it.
N2 7
N1 Responde de forma incompleta. Erra ou omite informação. Escreve com incorreções 4
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
5 N5 Completa 11 ou 12 espaços. Pode escrever com incorreções de grafia que não impliquem 20
competência gramatical.
Chave: a) am b) like c) don’t like d) isn’t e) go f)like
g)goes h) has i) likes J) talk k) are l) are
N4 Completa 9 ou 10espaços 18
N3 6a8 15
N2 3a5 9
N1 1 ou 2 4
6. N4 Constrói corretamente as 3 frases. Não comete incorreções linguísticas. 15
Pode escrever com incorreções de grafia e pontuação não impeditivas da
compreensão.
Chave: John is a very competitive student. Sarah is a helpful person. She likes helping
weak people. Mary and Susan are ambitious girls.
N3 2 certas ou 3 com erros 12
N2 1 certa ou 2 com erros 8
N1 1 com erros não impeditivos da compreensão 4
7. N4 Constrói corretamente as 3 frases. Não comete incorreções linguísticas. 20
Pode escrever com incorreções de grafia e pontuação não impeditivas da
compreensão.
Chave: A person with communication skills gives direct opinions.. An efficient manager
takes quick decisions. I like practical and hardworking people.
N3 2 certas ou 3 com erros 15
N2 1 certa ou 2 com erros 10

N1 1 com erros não impeditivos da compreensão 5

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8. N5 Faz 17 a 20 correspondências corretas. 25
Chave:
1 B IX 6 I VII
2 J VI 7 E I
3 A III 8 G IV
4 H VIII 9 D V
5 F II 10 C X
N4 Faz 13 a 16 correspondências corretas 20
N3 Faz 9 a 12 correspondências corretas 15
N2 Faz 5 a 8 correspondências corretas 10
N1 Faz 1 a 4 correspondências corretas 5
9. N5 Formula 5 perguntas corretas. Pode escrever com incorreções de grafia e pontuação 18
não impeditivas da compreensão.
Chave das perguntas possíveis:
Does the price include transfers?
Does the price include meals? / Are the meals included in the piece?
Do you use local hotels?
Do you accept groups?
Is there a discount for groups? / Do you have a discount for groups?
How much is the discount for groups?
How much is the travel agent’s commission?
N4 Formula 4 perguntas corretas ou 5 com erros. Pode escrever com incorreções
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
N3 Formula 3 perguntas corretas ou 4 com erros. Pode escrever com incorreções
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
N2 Formula 2 perguntas corretas ou 3 com erros. Pode escrever com incorreções 12
linguísticas, de grafia e ou pontuação não impeditivas da compreensão.
N1 Formula 1 pergunta corretas ou 2 com erros. Pode escrever com incorreções 6
linguísticas, de grafia e ou pontuação não impeditivas da compreensão

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