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Nurse Education in Practice 12 (2012) 83e88

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Nurse Education in Practice


journal homepage: www.elsevier.com/nepr

Nurses’ conceptions of how an alternative supervision model influences their


competence in assessment of nursing students in clinical practice
Solveig Struksnes 1, *, Ragna I. Engelien 2, Wenche B. Bogsti 3, Öyfrid L. Moen 4, Siv S. Nordhagen 5,
Elisabeth Solvik 6, Barbro Arvidsson 7
Gjovik University College, Department of Health, Care and Nursing, Teknologivn 22, N-2802 Gjövik, Norway

a r t i c l e i n f o a b s t r a c t

Article history: Aim: The aim of the study was to describe variations in clinical nurses’ conceptions of how an alternative
Accepted 19 July 2011 supervision model influences their competence in assessing nursing students in clinical practice.
Background: Nursing education programme in Norway includes 50 weeks of clinical studies. Due to
Keywords: changes in the education system and increased focus on evidence-based practice, alternative models of
Assessment supervision and assessment have been developed.
Clinical practice
Method: The study has a qualitative and descriptive design using a phenomenographic approach.
Group supervision
Informants were 49 clinical nurses from five different nursing homes.
Nurse education
Supervision model
Results: The clinical nurses’ experiences are described through three description categories: ‘pressure’,
‘encouragement’ and ‘development’. The informants experienced demands from the University College
and colleagues, but personal and professional development was encouraged through group supervision
and written information from the University College.
Conclusions: The alternative supervision model supported the clinical nurses in the assessment of the
nursing students, and their role as educators. The alternative supervision model also seems to strengthen
the relationship between field of practice and University College.
Ó 2011 Elsevier Ltd. All rights reserved.

Introduction The education programme in Norway includes 50 weeks of


clinical studies e 20 weeks in Community Health Care and 30
In the last two decades there have been major changes in nurse weeks in different care units in hospitals (KD, 2008). Clinical
education in many countries (Midgley, 2006). Nursing has become studies have been characterised by apprenticeship for centuries
an academic subject in itself, consisting of 3-year full-time studies (Karseth et al., 2002; Karseth, 2002). All registered nurses have
leading to a Bachelor’s degree equalling 180 ECTS (European a legal and professional responsibility to help nursing students to
Commission, 2009). Nurse education resembles other higher develop their competence in the clinical setting (HOD, 1982; KD,
education programmes and nursing is formally a part of the 2008). Formal competence as supervisor or mentor is not required.
scientific community (Karseth, 2002), but the continuing relation- According to Karseth (2002), the traditional culture of nurse
ship between the education programme and the field of practice is education has been challenged as a result of the national college
still considered to be of great importance. reform (KD, 2001) and new guidelines for the National Curriculum
in Nursing Education (KD, 2008). Nowadays clinical nurses in
* Corresponding author. Tel.: þ47 91568858. Norway have the role as ‘supervisors’, which corresponds with the
E-mail addresses: solveig.struksnes@hig.no (S. Struksnes), ragna.engelien@hig. description of ‘mentors’ in many countries. A mentor facilitates
no (R.I. Engelien), wenche.bogsti@hig.no (W.B. Bogsti), oeyfrid.moen@hig.no
learning and supervises students in the practice setting (Warne
(Ö.L. Moen), siv.nordhagen@hig.no (S.S. Nordhagen), elisabeth.solvik@hig.no
(E. Solvik), barbro.arvidsson@hh.se (B. Arvidsson). et al., 2010). The terms ‘mentor’, ‘assessor’ and ‘preceptor’ are
1
Tel.: þ47 61135362. often used interchangeably but refer to subtly different roles and
2
Tel.: þ47 61135336. responsibilities (Wilkes, 2006). Price (2004) defines “assessor or
3
Tel.: þ47 61135338. monitor” as one of the functions of a mentor. According to Wilkes
4
Tel.: þ47 61135321.
5 (2006) mentors may have a role as people, professionals and
Tel.: þ47 61135346.
6
Tel.: þ47 61135345. teachers, and the role of assessor may be stressful for a mentor who
7
Tel.: þ46 35167416. has established a personal relationship to the student.

1471-5953/$ e see front matter Ó 2011 Elsevier Ltd. All rights reserved.
doi:10.1016/j.nepr.2011.07.009
84 S. Struksnes et al. / Nurse Education in Practice 12 (2012) 83e88

Adequate supervisory skills are vital to ensure learning, which is with 43 students in the first year of the study programme. Twelve of
described as the transfer of knowledge and skills between super- the 49 clinical nurses were mentors during both periods, and some of
visors and supervisees (Severinsson, 2001). To prepare clinical the nursing students were mentored by two nurses.
nurses for the role as mentors has been an issue in many countries The clinical nurses attended three group supervision sessions of
in Europe (Fulton et al., 2007, Huybrecht et al., 2011, Watson, 2000). 1.5 h during each of the 10-week periods. The group size during the
Group supervision with discussion and peer support is suggested as first 10-week period was 4e5 clinical nurses. During the second
one method of supporting clinical nurses in their role as educators period the groups consisted of 6e10 nurses. The nurse teacher who
(Orland-Barak, 2002). was associated to the nursing home in question led the group
In Norway the nurse teachers from the University College have supervision sessions.
the formal authority to assess the student, but the clinical nurses’ The model of reflection developed by Kolb and Fry (1975) was
opinions are crucial to this assessment. Nurse teachers conduct applied in the group supervision. This model is suitable for
three assessment meetings with the nursing student and clinical experience-based learning through group reflection (Burnard, 1987;
nurse during a period of practice placement. The aims in the study Cooper, 1975), and is also used in clinical supervision of nurses and
programme and the student’s personal goals and expectations are nursing students (Arvidsson et al., 2008a,b). The point of departure
in focus in the first meeting. The second meeting is a mid-term for group supervision was the nurses’ weekly written reflections
assessment, with a dialogue about the student’s development regarding the mentoring of the student. Both nurse teachers and
related to different aspects of nurse competence. The last meeting clinical nurses were responsible for promoting an environment of
is the final assessment of the student’s personal and professional confidence and clarity leading the group process forward. The nurse
development. teacher focused on dialogue, reflection and interpretation as tools in
The current study is about one alternative supervision model for the context of supervision (Arvidsson and Fridlund, 2005). The group
nursing students in a University College in Norway. The model has selected one concrete experience as the subject for systematic
been developed in cooperation with clinical nurses in five nursing reflection. After observation and reflection related to a selected
homes in five neighbouring local communities. The alternative experience the nurse teacher supported the nurses in describing and
model differs from a traditional supervision model by the fact that conceptualising the essence of the reflection. The group supervision
nurse teachers do not attend the three formal assessment meetings ended with reflecting on how the particular experience can be
during the ten weeks of practice. To prepare the clinical nurses to applied in new situations. Throughout 20 weeks in all, a supervisor
conduct the assessment of the nursing students, three interventions with special expertise in mentoring conducted three sessions of
are implemented. The nurse teachers provide evidence-based liter- group supervision with the nurse teachers.
ature on the subjects ‘knowledge’, ‘learning’ and ‘supervision’. A
pamphlet with descriptions of the level of performance that should Data collection
be expected from the student in the clinical practice is handed out.
These aims of performance are sequenced throughout the ten weeks Focus group interviews with the participating clinical nurses
of practice, and are presented as a “progression schedule”. In addi- were conducted in the nursing homes in question after both
tion to these written materials a nurse teacher conducts regular practice periods (ten interviews). The interviews lasted between 45
group supervision sessions with the clinical nurses. and 90 min, and were taped and transcribed verbatim.
The study aimed at describing variations in how clinical nurses ‘Focus group’ may be defined as a method of data collection
conceive how the alternative supervision model in question influ- where different opinions are discussed and different conceptions
ences their competence in assessing nursing students in clinical may emerge. The advantage of focus groups is the discussion and
practice. interaction between the participants which promotes the infor-
mants’ activity (Repstad, 2007). The researcher gains access to
Method differences in conceptions of the phenomenon in question (Repstad,
2007; Wibeck, 2000). Semi-structured questions are recommended.
The study employed a qualitative descriptive design with To ensure that no important aspects of the informants’ experiences
a phenomenographic approach in order to describe variations in were omitted, an interview guide constructed by all the researchers
conceptions of the phenomenon investigated (Marton, 1981). was used. It was important that the questions were open-ended in
Phenomenography was developed in the early 1970s in Sweden order to give as deep and comprehensive a picture as possible of the
within the domain of learning. It has since spread from the participants’ conceptions. The questions included:
educational context to that of health science research (Sjöström What does the alternative supervision model mean to you? How
and Dahlgren, 2002). Phenomenography places the focus of the do you feel the alternative supervision model has influenced your
analysis on the how aspect with the aim of identifying qualitatively competence in assessing nursing students in clinical practice? As
different conceptions that cover the major part of the variation in the informants expressed different experiences, follow-up ques-
a population. Conceptions are central to phenomenography as they tions were asked: Could you tell more about this? What contrib-
often represent implied meanings that have not been subjected to uted to this? or What could have prevented this?
reflection or made explicit (Marton, 1981). The findings of research
using a phenomenographic approach contain a wide spectra of Ethical considerations
meanings, and the results are presented in several conceptions
distributed across a small number of descriptive categories. Access to the research field was permitted by the head nurses of
the five nursing homes in question. Oral and written information
Sample and intervention about the study was given to the clinical nurses. Participation was
voluntary, and the informants were told that they could withdraw
Five groups of clinical nurses (n ¼ 49) from five nursing homes in from the study at any time without any consequences to the indi-
a local community in the south-eastern part of Norway participated. vidual. All informants gave their written consent. The nursing
The majority of the nurses had previously mentored nursing students. students were informed about the alternative supervision model
The nurses followed the alternative supervision model during 10 orally and in writing by the nurse teachers. They were ensured that
weeks with 17 students in their third year and the following 10 weeks at any time throughout the clinical practice they would be entitled
S. Struksnes et al. / Nurse Education in Practice 12 (2012) 83e88 85

to assessment in the traditional way if they experienced inadequate To experience intrinsic demand
mentorship from the clinical nurse. Both nurses and students had The nurses identified with the students, and were sensitive to
an open offer to contact the nurse teacher when needed. All data the students’ feelings:
were kept safe according to ethical guidelines for research in order
“We get very attached to the student, and that is positive but
to ensure confidentiality (NFF, 2003; WMA 2008).
may also be negative. I try to show them that I feel concern and
care because they are so vulnerable, especially the young ones. It
Data analysis
is important that they feel safe during their first clinical practice,
which is basic, [.] their first meeting with their future profes-
The focus group interviews were transcribed verbatim by the
sion. I remember my own experiences as a nursing student.”
researchers who are familiar with the research method. The data
(Focus group 4).
analysis comprised seven different steps (Sjöström and Dahlgren,
2002). The researchers carried out each step of the analysis inde- To encourage the students was considered to be of crucial
pendently and then compared and discussed the results until importance:
consensus was reached.
“We are very concerned about presenting the assessment in
a way that does not suppress the person and lower her self-
1. Familiarisation. Data were listened to and read several times
esteem, because it is very important to keep up the trust and
in order to become familiar with and gain an overall impression
the courage in the student.” (Focus group 5).
of the material.
2. Compilation. The text was processed by searching for state-
ments that corresponded to the aim of the study. A total of 368 To experience external demand
statements emerged. Examples: “At first I felt more alone with The nurses experienced mentorship as an additional work load
the responsibility”, “The discussions in group supervision made and stress factor. The demands from the University College
me feel less alone”, “I feel so proud that both the student and regarding following up the student came in conflict with the
nurse teacher were satisfied with how I conducted the nursing homes’ working conditions and an underlying demand to
assessment meetings”. contribute in the everyday tasks in the care unit was described as
3. Comparison. The identified statements were analysed in order to follows:
find similarities and differences. Those with the similar content
“I have felt more pressure because I have the full responsibility for
were grouped together and variations emerged, which resulted in
the student [.] especially assessment of the student’s written
21 preliminary conceptions. “More responsibility”, “Increased
assignments during clinical practice is a problem. This is more
workload”, “Dialogue with colleagues”, “Confirmation from nurse
difficult than telling the student something about a clinical situ-
teacher”, “Contribution to structure in the assessment meetings”,
ation where she has done something wrong.” (Focus group 3).
“Become an educator”, “Satisfied with mentorship”.
4. Grouping. In the next step of the analysis, the conceptions The workload of colleagues was an issue that created a feeling of
were compared and those of similar content grouped together. bad conscience:
Finally six conceptions emerged.
“As for finding time to do these things [.] it is an extra burden
5. Articulation. The six conceptions were compared and grouped
to know that you have others in the care unit to consider [.]
on the basis of similarities and differences. The analysis moved
your colleagues get all the work while you have a meeting with
back and forth between the fourth and the fifth step until three
the student.” (Focus group 4).
different descriptive categories emerged.
6. Labelling. The conceptions that formed the descriptive cate-
gories were discussed by the authors, and labelled to reflect
Encouragement
their meaning.
7. Contrasting. The descriptive categories that emerged were
This descriptive category contained two conceptions: ‘to get
compared in terms of similarities and differences in order to
structure’ and ‘to be confirmed’, which describe what the clinical
ensure that each of them had a unique character and that they
nurses’ conceived as a support for them as mentors.
were on the same level of description.
To get structure
Findings
The information pamphlet provided a structure which guided
the clinical nurses in the daily mentorship and assessment of the
Three description categories e Pressure, Encouragement and
nursing student. Experienced nurses regarded the progression
Development e and six conceptions emerged, showing how the
schedule as explicit and clear and used it as a “check-list” to identify
alternative supervision model influences the clinical nurses’
suitable challenges for the student:
competence in the assessment of nursing students in clinical
practice. “It gave an overview and possibility to control the student’s level
The conceptions are illustrated by quotations to illuminate the of performance and progression. A kind of template to what
relationships between the description category in question and the should be focused on in the assessment meeting and what I
actual statements. should expect from the student.” (Focus group 3).

Pressure
To be confirmed
Group supervision enabled the clinical nurses to discuss the
This descriptive category comprised two conceptions: ‘to
nursing students’ achievements with colleagues and nurse teacher:
experience intrinsic demand’ and ‘to experience external demand’,
which describe the clinical nurses’ continuous efforts to relate to “I had more benefit from being here in a group, because you
the student, as well as fulfilling the demands from the University learn very much from listening to other nurses’ problems or
College and colleagues. challenges related to the students” (Focus group 1).
86 S. Struksnes et al. / Nurse Education in Practice 12 (2012) 83e88

The group supervision was experienced as a “useful” support: they had cooperated with during the project period. This was to
enable the nurses to speak more freely in the focus interviews. The
“I got confirmation or opinions on what you have done, right or
credibility of the findings is further supported by citations, and the
wrong. I found that very all right and helpful” (Focus group 4).
steps of a phenomenographic analysis are described and conducted
carefully.
Development
Discussion
This descriptive category comprised two conceptions: ‘to ach-
The findings illuminate the nurses’ experiences of being in
ieve self-confidence’ and ‘to experience pride’, which describe the
charge of assessment meetings with the nursing students. Being
clinical nurses’ conception of professional as well as personal
alone with the student in these meetings challenge the nurses
development.
professionally as well as on a personal level. Three main concep-
tions describe their experiences: ‘pressure’, ‘encouragement’ and
To achieve self e confidence
‘development’.
A change of experiences from the first assessment meeting to
the third was described by several nurses. The nurses felt self-
Pressure
confident through positive experiences with being responsible for
assessing the students alone:
The nurses identify with the students, and are concerned about
“I thought the first meeting was difficult. I did not think that the protecting their feelings. This is expressed as an experience of
student’s personal goals were sufficiently concrete. That is why I intrinsic demand. The close relationship with the student some-
think the group supervision was useful, because I thought this times influences the assessment, and is a cause of tension and
was very difficult. After some time I actually felt that it is was stress to the clinical nurses. Being sensitive and sharing the
natural that the school [nurse teacher] did not attend the supervisees’ feelings expresses the values of care in nursing. It has
meetings.” (Focus group 1). been described that nursing supervision is a genuine encounter
which nourishes consciousness of one’s own value base, confir-
Increased responsibility also prompted the nurses to read the
mation and a relationship characterised by learning in addition to
aims and criteria in the study programme more carefully:
providing consolation (Berggren and Severinsson, 2006; Johansson
“Of course, you kind of get forced to read and get an overview of et al., 2006). This may explain why giving an honest and direct
the curriculum, and that promotes my own learning. You obvi- assessment seems difficult for the clinical nurses. Nurse teachers
ously become a better mentor by reading about how it should be with educational competence and experience of assessment of
done. I have been a mentor for several students, but now I see student nurses are probably better trained in expressing precise
that things could have been done in a different way.” (Focus and non-threatening responses to the students. Group supervision
group 2). is regarded as useful in order to get tips on how to conduct the
assessment, and this sees to lower the clinical nurses’ intrinsic
demand.
To experience pride
To experience external demand is related to expectations from the
The informants expressed that the alternative supervision
University College as well as from colleagues in the care units.
model changed their role from being a nurse with apprenticeship
Assessment of the students’ academic assignments is a consid-
tasks to becoming a nurse educator.
erable source of stress to the clinical nurses, and they consider
“I have learned some theoretical knowledge, and that has been written assignments as the nurse teachers’ responsibility. This
useful in making me become more confident in the role of subject raises questions of principle about the distribution of roles
mentor. You become a bit more of an educator rather than merely between the representatives from clinical practice (nurses) and the
a nurse who has a student with her, so I think that this has been education institution (nurse teachers). Theoretical studies inte-
a very educational and exiting experience.” (Focus group 3). grated in clinical studies are substantiated by the need to diminish
the gap between theory and practice. This integration aims at
Conducting the assessment without nurse teacher present had
promoting evidence-based practice, which may be described as an
an impact on the way it was carried out. The informants stated that
approach to decision making in which the nurse uses the best
this did not necessarily reduce the quality:
evidence available, in consultation with the patient, to decide upon
“Regarding the three assessment meetings, the difference from the option which suits that patient best (Gray and Ison, 2009).
the traditional model is that previously the nurse teacher came Whether the “theory-practice-gap” is a metaphor (Gallagher, 2004)
in and directed what we should start with and what we should or a useless attempt to join together “two different logics” seems to
talk about and so on [.] Now we talked about all the issues, but be a subject of continuous discussion (Larsen et al., 2002).
it was maybe more structured when the lecturer was in charge.” The clinical nurses experience the role as mentor as an addi-
(Focus group 5). tional task which is not fully approved by colleagues. This is
worrying, as it is common knowledge and decreed by law that
every registered nurse in Norway has a responsibility for mentoring
Methodological issues nursing students and standing out as good role models (Karseth,
2004). There is considerable evidence that a one-to-one relation-
The informants were selected by their leader, and may not have ship is of prime importance for the students’ learning and profes-
been highly motivated to mentor and assess students, although sional development in clinical practice (Warne et al., 2010).
they gave their written consent to participate. However, a sample of However, all staff should be aware of their collective responsibility
informants with different levels of motivation ahead of the study towards students on placements, and a crucial aspect of this
may increase the access to a broad variation of experiences. awareness is to support mentors (Wallace, 2003). The Norwegian
In order to ensure the credibility of the nurses’ conceptions, the Directorate of Health aims at developing care units into learning
five nurse teachers did not conduct the interviews with the nurses organisations, which will potentially stand out as an inspiring
S. Struksnes et al. / Nurse Education in Practice 12 (2012) 83e88 87

learning environment to students (HD 2008). A ‘learning organi- interpersonal relationship as both an antecedent and a conse-
sation’ is about learning in a social context on a micro-level, and quence of the empowered individual (Ryles, 1999).
aims at incremental change, where the organisation tries out new A sense of pride was expressed by the nurses as the students
methods and tactics in order to be able to make continuous were satisfied with the continuous mentorship and the assessment
adjustments and adaptions (Easterby-Smith et al., 1999). meetings. A “successful assessment” was described as structured
according to the progression schedule, concrete, and related to
Encouragement clinical practice.
Pride was related to both personal and professional aspects.
The structure provided by the written material from the Getting a response from the nurse teacher in group supervision was
University College seems to be of crucial importance for the nurses emphasised as a source of motivation to becoming an engaged and
in the assessment meeting with the student. The progression competent mentor. This supports the importance of having
schedule clarified the demands and expectations on which the a continuing relationship between the education programme and
study programme is based, worked as a checklist to promote safety the field of practice, as emphasised by Karseth (2002). Hence the
and predictability, and subsequently gave a direction to the group supervision may also be a contribution to diminishing the
learning process and a qualified assessment. Despite the variations gap between theory and practice, as suggested by Berggren and
in student groups and institutional goals, a checklist encourages Severinsson (2006).
a careful process of decision making (Karseth, 2004). The majority
of the informants had previously supervised several nursing
students, but the alternative supervision model provided a stronger Conclusions
incentive to become more familiar with the study programme and
the assessment tools. The clinical nurses experienced demands from the University
Group supervision gave a feeling of being confirmed from peers College as well as colleagues in the care units in association with
regarding one’s own conception of the student’s performances. mentoring and assessing nursing students in clinical practice.
Johansson et al. (2006) describe clinical supervision as a confirma- Structured written information combined with group supervision
tion and a relationship characterised by learning and consolation. seemed to promote both professional and personal development in
The method seems to create resilience against stress and promote the clinical nurses, and subsequently developed their competence
a sense of security, belonging and encouragement. This seems to in assessment of nursing students. Group supervision may be
have a lasting influence on nurses’ development. Group supervision a method to involve the whole care unit in the process of devel-
provided both cognitive and affective support. Clinical group oping a total learning environment.
supervision as an effective support system for helping nursing The study did not include the nursing students’ experiences
students and clinical nurses to reflect on their activities is well with the alternative supervision model. Further studies are rec-
documented (Lindgren et al., 2005). The informants often experi- ommended in order to describe the influence on nursing students’
enced having corresponding conceptions of the student’s level of conception of learning environment and learning outcome. The
knowledge, skills and ethical judgements. This was considered as role of the nurse teacher as a supervisor for the clinical nurses is
an assurance that their assessment of the student was conducted in also a subject for further studies.
a careful and qualified manner.
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