Unit I

1. What are the two basic types of production systems?

a. Automated and manual
b. Intermittent and non-intermittent process
c. Normal and continuous process
d. Continuous process and batch
2. What type of process would a paper mill be most likely to use?
a. Continuous flow
b. Project
c. Job shop
d. Flow shop
3. The two general approaches to forecasting are:
A. mathematical and statistical
B. qualitative and quantitative
C. judgmental and qualitative
D. historical and associative
4. Which of the following is not a step in the forecasting process?
A. determine the purpose and level of detail required
B. eliminate all assumptions
C. establish a time horizon
D. select a forecasting model
5. A 'product package' consists of:
A. the exterior wrapping
B. the shipping container
C. a combination of goods and services
D. goods if a manufacturing organization
6. Measurements taken at various points in the transformation process for control
purposes are called:
A. plans
B. directions
C. controls
D. feedback
7. Budgeting, analysis of investment proposals, and provision of funds are activities
associated with the _______ function.
A. operation
B. marketing
C. purchasing
D. finance
8. Manufacturing work sent to other countries is called:
A. downsized
B. outsourced
C. internationalization
D. vertical integration
9. The responsibilities of the operations manager are:
A. planning, organizing, staffing, procuring, and reviewing
B. planning, organizing, staffing, directing, and controlling
C. forecasting, designing, planning, organizing, and controlling
D. forecasting, designing, operating, procuring, and reviewing
10. The fundamental purpose for the existence of any organization is described by its:
A. policies
 B. procedures
C. corporate charter
D. mission statement
11. ____discovers the destination for the product or service that is produced.
A)FinancingB)Marketing C)Analysing D)Scheduling
12. _____is a process of comparison with a superior performer anywhere in the world to
improve quality.
A)Environmental scanning B)Strategic decision making C)Benchmarking D)SWOT
analysis
13. Forecast error is equal to minus Forecast demand.
A)Actual decision B)Actual demand C)Actual forecast D)Actual allowance
14. _______________ and _______________ are the two well-known methods of make or
buy decisions
A) Matching demand, level capacity b)Forecasting demand,matching demand
C)Dispatching, expediting D)Estimating,routing
15. In terms of operations management the forecast which projects a company’s sales is
called:
A) Economic forecast B) Technological forecast C)Demand forecast
D) Associative model
16. The forecasting time horizon that would typically be easiest to predict would be:
A)Medium-range B)Long-range C)Short-range D)Intermediate range

17. The forecasting model that is based upon estimates of salesperson's expected sales is
likely to be called ________.
A) Delphi method B)Sales force combination C)Consumer market survey D)Panel of
executive opinion
18. Forecast accuracy ________ as time horizon increases.
A)Increases B)Decreases C)Remains the same D)None of the given options
19. Which of the following factors would tend to reduce productivity?
A. improvements in workplace safety B. reductions in labor turnover
C. more inexperienced workers D. reductions in the scrap rate
20. The sides, ends, legs, and tops of tables are ________ demand items.
A. dependent
B. independent
C. forecast
D. calculated
Q.No Ans Q.No Ans Q.No Ans Q.No Ans Q.No Ans
1 b 11 b 21 31 41
2 a 12 c 22 32 42
3 b 13 b 23 33 43
4 b 14 a 24 34 44
5 c 15 c 25 35 45
6 d 16 c 26 36 46
7 d 17 a 27 37 47
8 b 18 b 28 38 48
9 b 19 c 29 39 49
10 d 20 a 30 40 50