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GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Thirdly, as we study OB, we learn to predict and control human behavior in any means.
As we desire to achieve our target goals in our institution, we should also keep in track of the
behavior of our employees to be able to realize how certain behavior would impact the structure
of the organization. As managers, we should be aware of the positive and negative impacts if ever
one of our employees manifests certain behavior.
Behavior can be managed from time to time, and that is the ground why we should keep
on learning about organizational behavior as our foundation theory in the context of application
into our respective workplace.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Any business in today's fast-moving environment that is looking for the pace of change to
slow is likely to be sorely disappointed. In fact, businesses should embrace change. Change is
important for any organization because, without change, businesses would likely lose their
competitive edge and fail to meet the needs of what most hope to be a growing base of loyal
customers. This statement can be somehow true in the institutional setting. For the meantime,
the Philippines’ shifting to k-12 curriculum clearly cited the need to embrace organizational
processes and change. It is always a necessity for us to modify existing structures that have gone
wrong over a period of time.
Most importantly, if we are tending to modify structures which aren’t responsive anymore,
it is always good to have innovation dwell in our organizational structures. Innovation is the
process of creating and implementing a new idea. It is the process of taking useful ideas and
converting them into useful products; services or processes or methods of operation. Innovation
in school setting can be simply a new way fast tracking and consolidation of report through the
use of technology instead of having it manually. Innovation can be in the form of video-recording
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
classes of teachers and submit it to principal as basis for observation to enhance flexibility of
resources.
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Conflict can be defined as a disagreement through which two or more parties perceive a
threat to their interests, needs, or concerns. In every organization, conflict can be said to be a
part of it and a natural circumstance. As how we usually viewed it, the term conflict doesn’t always
connote a harm to an organization. Conflict sometimes serves important role in the growth and
development of an organization.
For me, there is always the best part of having a conflict in an organization. As we all
know, we can’t be acquiescent to what is being embarked by our superiors without even
questioning if it lapses beyond legality. Having disagreement is a sound scenario of an
organization during the meeting (for example) to arrive at the very best decision in an organization.
Every employee should ensure that their voice should be heard whenever necessity place. The
very moment that we ignore perceived conflict will eventually lead to a disastrous relationship
among employees. Some employees resort to be silent at meetings on the conflict that is known
but rant and complain the most after the meeting which does nothing to solve an existing dilemma
of the institution.
Clearly, we can see that conflict sometimes arises because of theses three things: Work
interdependence, Goal differences and perception differences. Sources of problems may arise
from the division of work in an organization. To be specific, some employees complain about the
burden of their work compared to others who do so little yet are more well-compensated. Other
workers fight on how and what things could be done.
It is therefore imperative to a manager or head to master the art of handling and managing
conflict before an organization be totally ruined. And for me, perhaps the best approaches in
treating conflict in an organization is through accommodating and problem solving. These two
ways should go hand in hand to resolve conflict that put the organization at stake. Accommodating
can mean giving importance on the issue and its nature. Problem solving is reaching to a solution
after thoroughly decipher the root cause of the problem thereby providing a long-term solution to
it. Ideally, it is vital for a manager also to focus not on either side of the conflicting principles but
on the best interest for all.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
When you are considering the formation of a new organization, its type would greatly
depend on its intent or objectives, members or employee and its employer’s job. Considering
these things would also mean that forming a new organization would entail about what could be
the benefit those who participate in its activities could be given or provided, that is commensurate
on its intent.
From the report, it is undeniable that the formal organization is the most desirable thing in
keeping its own objects and the activities performed well to achieve what is due to its existence
role. For me, one of the best characteristics of formal organization is the idea that it divides an
organization’s operations based on specialties. Ideally, there’s an individual in charge of a
particular function so that processes can be achieved accordingly. However, as per observation
that this classification is observed in government’s various department such as the Department
of Education, irrefutably we can observe conflict on responsibility, duties, policies and rules that
are properly well defined but aren’t framed on the real setting. This can be an exact epitome that
despite defined system, the implementation sometimes falls short. At some point, responsibility
that is overlapping is displayed on this carefully designed system that eventually give birth to
employee demotivation and dissatisfaction. Yet, if crafted system of activities and delegation is
daintily created from a plan to implementation with exact adherence, this classification is beyond
comparison as a type.
However, informal organization placed its value in the real scenarios at some aspects.
The idea behind this organizational structure is to reduce bureaucracy so as to empower
employees to make decisions, become creative problem solvers, and take responsibility for their
actions. Ideally, this structure ends up being more productive by speeding up the decision-making
processes.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
With today’s technology, we are witness of the promising communication processes that
would lead to better exchange of information. As future manager, we should be adaptive in the
constancy of change in the system, hopeful that these things speeding us would not be likely to
impede us bringing information.
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
The first focus that I like and I reckon as one of the most important characteristics of an
organizational development is the preference of manager to inculcate humanistic approach. I
have a strong conviction that this approach in developing organization is indeed desirable. This
approach values and acknowledge the potentials of employees in the development of the
organization. In other words, managers whose orientation is engaged on this involve his/her
subordinates in planning since he/she has a belief on the potential of every person to who can
contribute a hand to success.
In addition to the first theory, I am utterly convinced also on the point that development in
an organization can be achievable through system orientation. This theory of organizational
development accentuates that all parts of the organization, to include structure, technology, and
people, must work together to make smooth and efficient work processes. The idea somehow
helped me to come into realization that an oriented employee and united in understanding of the
system will likely to succeed in their objectives’ journey. Likewise, it works from the perspective
that the organization must do all it can to fully equip the employee for maximum performance for
the organization - and for maximum fulfillment of the employee
The report mentioned also the vital role of experiential learning in giving trainings and
seminars to employees. Experiential learning refers to the training environment where in the kind
of human problems they encounter at work are being simulated. The concept is really helpful to
me considering that I am the direct frontline of the services offered by DepEd. The more relevant
training I receive on the process of teaching and learning, the more I will likely to perform efficiently
my job.
In conclusion, good practices grounded from theories and development in the arena of
organizational growth should be learnt and embraced by organization managers. This perhaps
will serve him a guide on how to transform the organization through dealing with your employees
that is transformed also by your own means of how the system works on them.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
I also reckon the idea Behavioral Management Theory of Elton Mayo as an indispensable
concept on the work of developing organization. Mayo explained that better understanding of
human behavior at work, such as motivation, conflict, expectations and group dynamics improved
productivity. Behavior is defined as response to specific circumstances or situations in the
workplace. With this, we can say that if a manager understands his/her employee behavior, much
can be drawn from them to excel and be productive at the workplace. While many elements
determine an individual's behavior in the workplace, employees are shaped by their culture and
by the organization's culture. If the management master and develop a culture of the organization
that is motivated to respond positively on the system, much more positive things could be
anticipated.
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
From the report, what I have seen as the most significant point of view as usual issues in
consultant-client relation is the trust issues. It is believed that a good deal of interaction between
the two is explicitly related to developing a relationship of mutual trust. For me, trust is one of the
vital relationships to build since a consultant is an outside intervening factor. Apparently, one of
the most prominent trust leaks is miscommunication. I agree with the idea that lack of
communication may result to differentiated expectations and understanding of the details. As a
result, trust becomes broken due to non-technical reasons.
On the other way around, it is important to put into application the necessary things to
make the relationship better. For me, it would be better to strengthen communication and develop
transparency on both sides. Disagreeing doesn’t mean always as negative. Both parties should
disagree when they need to in accordance to the highest purpose. This would lead not on chas
but on arriving of the most suited intervention that both have acted on.
We cannot deny the fact that “no man is an island.,” that we need every individual strength
to live fruitfully. Yet on some point, client-consultant relations should embrace a the dimension of
coaching and mentoring to allow life-long learners on getting things work.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Human resources are used to describe both the people who work for a company or
organization and the department responsible for managing resources related to employees.
Human Resource Management is a term used to describe the management and development of
employees in an organization. Specifically, the concept is focused on a number of major areas,
including: Recruiting and staffing, Compensation and benefits, Training and learning, Labor and
employee relations and Organization development.
One of the related topics that took my attention is on the activity of the HR in recruiting
and evaluating the recruit. Selection process is important because of the production and
performance value get by making good hires. And the end result is for good hires to return the
investment of the organization with so much productivity. But some of the hiring guidelines
nowadays don’t adhere to protocol. Widespread of Padrino system threatens nowadays the
objective of human resource management to keep good hires by sticking to standards. In addition,
this act is rampant especially in the screening process specifically in teacher-applicants who are
related to the hiring officer either by blood or by certain political affiliation are favored regardless
of some academic criteria over other regular applicants. By this way, the person who favored a
particular applicant can ensure that making decisions in the future will be much easier because
of mutual interest. Worst part is this practice compromises the quality among teachers as well the
entire education system and it gives this impression that these teachers because of their
incompetence use their connection to land jobs.
Productivity is said to be the next look in HRM levels to ensure that the organization is
operating efficiently. For me, it is always ideal for an organization to look on productivity through
investing on the members. Training is an essential aspect of employee development, both for
their own education but also to ensure you continue to get the best from your workforce. This
program also boosts employee satisfaction and improve employee retention. Employees
appreciate being able to build new skills, improve their job performance and potentially evolve
towards more challenging roles.
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
In this report, I have a reaction on the different factors to consider before even a change
that an intervention intends be put into. As a teacher, interventions have been part of our lives
since we are the end-server of the various programs crafted by DepEd for the students. For me,
there are things to really consider before making intervention. First is the readiness for change of
the organization. I believe that intervention success depends heavily on the organization being
ready for planned change. Same with the country’s shift to k-12 program, the success of this
endeavor depends greatly on the readiness of the schools in the implementation where in the
needs for teachers, classrooms, books and other related necessities are to be considered.
Second, I reckon that an intervention before implemented should see to it the capability of
the organization to handle change. Managing planned change requires particular knowledge and
skills including the ability to motivate change, to lead change, to develop political support, to
manage transition, and to sustain momentum. If organization members do not have these
capabilities, then a preliminary training intervention may be needed to prepare the members for
the major change.
I think that the usual focus of OD intervention should be on the goal setting, performance
appraisal, Reward system, career planning and employee’s wellness. For goal setting, it should
be good to have attempts to improve organization effectiveness by establishing a better fit
between personal and organizational objectives. Performance appraisal should coordinate with
reward system to serve two purposes- retain and continue desirable performances through
incentives while seeing weaknesses as room to improve.
OD interventions are carefully designed activities to help the organization take pace to its
goals. As such, the placing of change should take some consideration on the readiness and
capability of the organization to receive the desired change or intervention.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Personality plays a large role in the way a person interacts with groups and produces
work. Understanding an individual personality, either through tests or through conversation, helps
determine whether they are a good fit for an organization.
One of the most important point of this report is how employee job satisfaction affects
organization. As the report stated, a person with a high level of job satisfaction has a positive
attitude toward his or her job while a person who is dissatisfied has a negative attitude. Job
satisfaction is linked to productivity, absenteeism, turnover, customer satisfaction, OCB and
workplace misbehavior. This is so timely to discuss because a lot of people are on the difficulty
of attaining satisfaction on their jobs. As a result, they underperform on what is expected. Some
employees leave their jobs for better opportunities, while others choose to stay and remain
unhappy. Dissatisfied employees can negatively affect an organization because they typically lack
motivation, perform poorly and possess negative attitudes. These symptoms have a way of
spreading to other employees, infecting entire departments and the organization’s bottom line.
The latter could be one of the sets of behavior that a leader should learn to manage. I
agree with the report that one of the skills that a leader should possess is being emotionally
intelligent. Having emotional intelligence means being able to notice and to manage emotional
cues and information. For a leader to understand emotions, he/she must understand first how it
works by being intelligent on his/hers. In order for him/her to understand behavior, a leader should
exercise listening. Often, when an employee is difficult, we stop paying attention to what’s actually
going on. We're irritated, it seems hopeless, and we’ve already decided what we think about the
employee - so we just turn our attention to other things, out of a combination of avoidance and
self-protection. But the best managers get very attentive when someone’s not doing well. They
know their best shot at improving the situation lies in having the clearest possible understanding
of the situation – including knowing the tough employee’s point of view.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
In addition, there are things to be done inorder for a planned effort of development be
attained. First, I am quite persuaded that development should start by identifying problems that
may interfere with its effectiveness and assess the underlying causes. In other words, it is
inevitable to encounter conflict upon serving the intended development. Therefore, there is
nothing more the best than being already prepared and anticipating. Second, development could
be attain planning an action with response to the identified problems that may interfere. In doing
the first step, we could be assured that the effort to increase effectiveness would surely flourish.
Lastly, there is nothing more important than this that unifies all the steps over and over again to
continue the desired improvement and that is evaluation. This step allows the cycle to be repeated
as seen weaknesses of the implemented intervention are present over time.
At the heart of good organizational development is the deep connection between the best
organization processes and structures on the one hand, and the people working in the
organization on the other. In short, the good choice of processes/intervention with the right choice
of people to work on it creates the real development.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
In an organization setting, it is always ideal to be part of the team or group who will share
individual talents/potentials towards attaining objectives. Generally, behaviors of group by time
becomes the culture which is solidified by shared interests. Interaction of these individuals with
one another promotes accomplishment. Groups in an organization can be divided mostly into two-
that is formal and informal group. The former is formed to carry out specific tasks while the latter
is formed by employees.
The report emphasizes some points about having a group structure. It is indeed significant
for the organization to build structure within the group because it helps in shaping behavior,
predicting behavior and have the idea on guiding the performance of the whole group. For
instance, shaping behavior can only be as easy as how the leader exemplifies it through day to
day encounter. This is a reality in any organization as well as in school settings. The school head
may ignite performance by motivating his/her teachers externally through behavior.
Another important thing that an organization should never taken for granted in shaping
behavior is the adoption of norms. Norms are considered standards set of behavior within a group
that are shared by group members. That’s why for me, orientation before the start of school year
is important to every member of an organization to be able to ensure that everyone understands
the standard that should be adhered by everyone else. In addition, norms should encourage
thinking about positive discipline and not as a thing feared because of its probable associated
consequences.
This topic pointed also about the importance of heterogeneous group. As research
revealed, heterogeneous group are likely to perform effectively. This is true also in an
organization’s employee status. It doesn’t always support the claim that if you got all the best, you
are likely to have the best organization. Apparently, some of the groups whose members are of
high class of statuses create diversity because of individual conceit. There’s nothing use of having
the best but everyone obsessed that they are correct as always and that should be gratified. That
is why in today’s trend in HR hiring, attitude becomes the primary consideration. A person who
has an attitude of willingness to learn is more wanted than a man who is conceited. It would be
always easier to build a strong group out of people with desirable attitude than building effective
organization with best people but poor in attitude.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
Considering the point of the author above, it is an urgent call to shift to an organizational
management that is responsive in today’s needs. Change is constant as we all know. That is why
it is necessary to adapt to the changes. Today’s concept of organizational management requires
setting up a shared vision. It is vital for any organization to have common understanding not just
on what the team is trying to achieve but why. Preferably, having everyone in the team understand
the very purpose of the processes kept them deepen their attachment in the organization not only
for his/her personal interest but of the recipient and clients. I also love the point that incentive
nowadays becomes investment to effectivity in every organization. As the cost of living increases,
then the incentive should somehow fill this in. Nothing changes human behavior like incentives.
The shared vision you align your organization with has to reward people for continuously
delivering on the shared vision. A common management error I have observed is that the new
strategy or vision is declared by management and nobody tells the employees how they are
supposed to do the job differently and if and how their incentives have changed.
Time changes and the way on how we carry out things should change also. In today's
world, the structure, content, and process of work have changed. The least you can do is to do
more on team-based and collaborative, more dependent on social skills and more dependent on
technological competence.
Republic of the Philippines
SURIGAO DEL SUR STATE UNIVERSITY
Cantilan Campus
Cantilan, Surigaodel Sur
GRADUATE SCHOOL
MASTER OF ARTS IN EDUCATION (MAED)
____________________________________________________________________________
In giving progress to organization, a lot of ways can be used but there are techniques in
this report that caught my interest to be of high significance. In the behavior focused approach,
the best thing for me that would surely work (although everything is viable) is team building. Team
building activities work to improve workplace projects that involve teamwork because it helps the
teams understand each other better. After completing team building activities together, employees
better understand each other's strengths, weaknesses, and interests. Second in line for me as
the best technique is Career Planning & Development. If we really care for the career of our
organization to reach more productive years, then I bet that we should care also on career
development of the members in an organization. Encouraging organization members to achieve
their full potential will have the opportunity to grow and live productively.
On the other hand, on structured focused technique, one of the aspects I like is survey-
feedback approach. This is a process that gives you the idea and solution to existing issues
present in the organization. The technique can be helpful in such a way that data can be used as
resources for improving employee and customer experience and adjusting your actions to their
needs. Top performing organization understand an important role that employee and customer
feedback plays in business. They consistently listen to the voice of their clients.
Techniques for organization development are indispensable part of achieving goals. Yet
at some point, we need to consider its applicability, feasibility and acceptability.